Skip to main content
Weddings

Mullins Special Occasions Reviews

Mullins Special Occasions

Mullins Special Occasions

Huntsville, AL
4.7 out of 5 rating, 22 Reviews
View more information

Reviews

4.7 out of 5 rating
4.7 out of 5 rating
22 Reviews
94% recommend it
  • Quality of service
    4.5 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.7 out of 5 rating

Awards

22
  • T
    Taylor Sent on 04/29/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great experience!

    The staff was so helpful and answered all my questions. This was my first time and I was very please with the experience.

    Mullins Special Occasions's reply:

    Thank you so much, Taylor, for the kind review! We love hearing from our brides. Our family is both honored and humbled to have been chosen to help celebrate your special day.
  • L
    Liz W. Sent on 08/01/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Mullins Special Occasions

    We have done business with Mullins for over 10 years now. Phyllis and Phillip are awesome and always strive to ensure your event has the correct setup with the necessary rentals. They are always pleasant and go the extra mile even when it means evenings or weekends. We will continue to do business with Mullins in the future. I highly recommend!

    Mullins Special Occasions's reply:

    Thank you, Liz! We appreciate your kind words and your friendship. It's always a pleasure serving you.
  • E
    Emma Sent on 10/15/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We needed very specific things for our ceremony and found them all here for a great price!

    Mullins Special Occasions's reply:

    Wow! Thank you, Emma, for the kind review! It was certainly a pleasure to serve you and your family. :)
  • illustration stars

    Are you interested?

    Send a message
  • Rachel
    Rachel Sent on 10/03/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    They worked with my caterer to develop the list of items she needed. Payment was simple and communicated clearly. Great rentals and very easy to work with!

    Mullins Special Occasions's reply:

    Thank you, Rachel, for the wonderful review! We pray your marriage is still as beautiful as the wedding day itself.
  • C
    Candice Sent on 07/10/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I used Mullins for my dance floor and keg coolers. You really can't beat their pricing on the keg coolers..we called several local liquor stores and Mullins pricing was way better and a much better solution than using trash cans which we would have had to buy and then they would sweat and make the floor watery. They provided setup and pickup for the dance floor and keg coolers and refunded our security deposit right away after the wedding. Great company to work with.
  • K
    Katie Sent on 11/30/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Mullins made rentals one of the easiest parts of wedding planning. I think I changed my contract 10 times in the year leading up to the wedding and each time I had a revision they would send my the updated contract that day within an hour or two. Everything went off without a hitch at the reception and I am so happy we went with them!

    Mullins Special Occasions's reply:

    Thank you, Katie, for the wonderful review! We are always honored to be included in such a special part of our clients' lives.
  • User1020760 Sent on 11/19/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    working with Mullins was absolutely wonderful! As a new bride with no decorating sense, the representative made it easy to see exactly what I wanted. She was so helpful and made alot of suggestions without being pushy. I will definitely go to Mullins for all my future rental needs.
  • E
    Erica Sent on 08/15/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great Rentals and Friendly Staff

    I have used Mullins for years to supply rentals for my weddings and events and will continue to do so. With a great selection that is always being updated, it makes it easy to produce a beautiful and fun event. They have a very friendly and helpful staff that is so patient with updates and changes to our orders, If something needs fixing or replacing on the day of, they are right there to help make everything perfect. I highly recommend this company!

    Mullins Special Occasions's reply:

    Thank you, Erica, for such an eloquent and thoughtful review! We appreciate your friendship and we're always happy to see your smiling face with a new bride.
  • C
    Candy Sent on 09/22/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Mullins went out of their way to make sure we were completely satisfied. I would highly recommend them to anyone. They were a true pleasure to deal with.
  • C
    Courtney Sent on 10/19/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I've used Mullins several times so it was no shock I would use them on my wedding day. They arrived early to place the dance floor and provided our table cloths which matched perfectly.
  • User1914478 Sent on 11/10/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I contracted Mullins Special Occasions to rent ceremony chairs, cocktail tables, and linens from for my recent wedding. Working with them was easy- all the staff were very professional, and their showroom was beautiful!
    The delivery on the morning of our wedding was prompt- someone forgot to load one certain tablecloth on the truck for us, but the delivery worker immediately returned to get it.
    Mullins was also very flexible, allowing me to change the number of ceremony chairs I needed practically up until the day of my event!
  • User1697574 Sent on 07/06/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We used Mullins to rent chaffing dishes for our reception, a hear shaped table for my Husband and I to sit at at the reception, and several different other pieces for our wedding. We were extremely pleased with the service we received when we went to pick up and take back our items, as well as with the quality of the items. Everything was great, and made our wedding day that much better.
  • User1580278 Sent on 04/09/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Mullin's was very helpful and accommodating and quick to respond to questions. We had to make a number of changes to our rentals, even up to the day before the wedding and they managed to get everything we requested.
  • User1569219 Sent on 03/27/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    They made everything easy and helped me with any questions I had and made suggestions as well
  • J
    Jessica Sent on 10/30/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    They were quick and excellent delivered ontime and were super friendly.
  • T
    Theresa Sent on 08/22/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Great experience renting tables and chairs from Mullins!
  • D
    Danae Sent on 05/31/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Mullins was great to work with!! We rented a dance floor and twelve cloths from them. Their prices are very reasonable and they were so easy to work with. They came in and installed the dance floor and all that my parents had to do after the reception was put all of the tablecloths in the laundry bag they provided. Mullins even came back to pick everything up so my parents didn't have to worry about that either. They have so many options to choose from. I would absolutely recommend them to anyone and will definitely use them next time I need party rentals.
  • L
    Leigh Sent on 02/23/2017
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Great experience working with Mullins!
  • Michelle
    Michelle Sent on 08/01/2019
    4.2 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Staff is great!

    The staff was wonderful and thorough. We rented table cloths and white chairs from them. My only issue was many of the chairs were dirty upon arrival. Some of them had bird poop on them even 🙈. Honestly, it wasn’t a big deal. They helped our day look so gorgeous and I’m very thankful for their service. The tablecloths were wonderful also and the staff delivering were so great!

    Mullins Special Occasions's reply:

    Thank you, Michelle, for this honest review. We appreciate your kind compliments, and we needed to hear about the chairs as well. Please accept our most sincere apologies for the oversight.
    We look over all of our reviews and use them to improve for the future.

    Thank you for trusting us with your special day!
  • User1185890 Sent on 06/03/2013
    3.8 out of 5 rating
    • Quality of service
      2.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    When booking Mullins, they were very willing to accommodate our odd requests and helped us keep costs down (we had our rehearsal dinner in the same venue as the wedding so we used some of the same equipment). However, when it came time to drop stuff off for the wedding, the workers dropping off did not want to stay for set up even though we paid for it. Apparently they did not originally see the 'set up labor' charge on the bill. This was a huge annoyance since we used a ton of pipe and drape which is not easy to put up. One worker ended up staying behind to help set up and was obviously just a high school student on a summer job who had no idea what he was doing. Also they were about 15min late for pick up and were very slow on pickup. The products they provided were fine and reasonably priced but I would recommend calling day of or day before to verify set up if you payed for it.
  • M
    Kayla Sent on 06/11/2009
    3.6 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      2.0 out of 5 rating
    Great prices. However, didn't provide the chair covers we had rented for my wedding day. Instead, they provided covers that wouldn't fit the chairs for our ballroom. Upon contact, they told us that they didn't have what we had requested (so they just sent the ones that didn't fit). If not for my aunt's creative ingenuity, we would have been stuck with our hideous orange ballroom chairs.
  • A
    Angela S. Sent on 09/02/2022
    1.8 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Birthday Party

    The aesthetic of the chairs were in poor condition. I didn’t want to use the cushions but had to cover up discoloration. I was told at the time I placed the deposit I could schedule the drop off and pick up times I requested once verified with the decorator. I called back only to be informed the times I wanted was not possible. Scheduled drop off time and they showed up a hour early and no one was at the venue.

    Mullins Special Occasions's reply:

    Hi Angela, and thank you for your review. As discussed when we spoke after your event, I am incredibly sorry for your disappointment. We pride ourself in cleanliness and in customer service but it seems we failed on both this time. We will use your review to improve our processes.
illustration stars

Are you interested?

Send a message