Munster Rose Reviews
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Reviews
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4.1 out of 5 rating
4.1 Good
4.1 out of 5 rating
9 Reviews
82% recommend it
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Quality of service 4.1 out of 5 rating
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Average response time 4.1 out of 5 rating
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Professionalism 4.1 out of 5 rating
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Value 4.1 out of 5 rating
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Flexibility 4.1 out of 5 rating
Awards
9
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Elena S. Sent on 07/28/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Spectacular!
Kristi and Munster Rose once again provided an amazing floral extravaganza for our daughter & son in law’s wedding July 8, 2023. The bride’s vision was exceeded, and the florals were so unique, creative and beautiful! This was our second family wedding with the very talented Kristi and both spectacular and memorable!Kristi and Munster Rose once again provided an amazing floral extravaganza for our daughter & son in law’s wedding July 8, 2023. The bride’s vision was exceeded, and the florals were so unique, creative and beautiful! This was our second family wedding with the very talented Kristi and both spectacular and memorable! -
Quality of service
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Rebecca R. Sent on 09/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfectly captured my vibe with gorgeous romantic flowers
It was such a pleasure meeting with Kristi to plan our wedding! I had no idea what I wanted, and instead gave her a description of the vibe and my style. She totally nailed it!! She was very patient in working together, and helped to get creative in order to meet our financial goals. I loved how we could use her votive candle holders and large vases (which saved me additional time and money), and the service they offered to pick those items up at the end of the night. Everything was so smooth, and the staff at Bavaria Downs said it was one of the most stunning floral arrangements they’d seen! Would highly recommend.It was such a pleasure meeting with Kristi to plan our wedding! I had no idea what I wanted, and instead gave her a description of the vibe and my style. She totally nailed it!! She was very patient in working together, and helped to get creative in order to meet our financial goals. I loved how we could use her votive candle holders and large vases (which saved me additional time and money), and the service they offered to pick those items up at the end of the night. Everything was so smooth, and the staff at Bavaria Downs said it was one of the most stunning floral arrangements they’d seen! Would highly recommend. -
Quality of service
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User1820512 Sent on 09/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding flowers were everything I'd hoped for and more. Absolutely beautiful and unique. Jackie is remarkably talented and patient with a bride who knew nothing about flowers.
Price was more than I had wanted to spend but her talent is unmatched and therefore worth it in my opinion. I do wish, however, we had gotten more tablescapes for the amount of money we spent. Be sure you are very specific with table setup. We had to use some LED candles due to venue restrictions and these somehow ended up on the head table when they were supposed to be on smaller perimeter tables. This resulted in an unnaturally yellow glow in our pictures whenever the head table was photographed...... :(
I loved our flowers but wish they were more affordable.Our wedding flowers were everything I'd hoped for and more. Absolutely beautiful and unique. Jackie is remarkably talented and patient with a bride who knew nothing about flowers.
Price was more than I had wanted to spend but her talent is unmatched and therefore worth it in my opinion. I do wish, however, we had gotten more tablescapes for the amount of money we spent. Be sure you are very specific with table setup. We had to use some LED candles due to venue restrictions and these somehow ended up on the head table when they were supposed to be on smaller perimeter tables. This resulted in an unnaturally yellow glow in our pictures whenever the head table was photographed...... :(
I loved our flowers but wish they were more affordable. -
Quality of service
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Marie Sent on 08/28/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jackie at Munster Rose was quite a find! She is not your typical wedding florist. She sat down with us and helped us fine tune our vision. She has such a gift with being creative but working within your budget. She also worked wonderfully with our wedding planner!Jackie at Munster Rose was quite a find! She is not your typical wedding florist. She sat down with us and helped us fine tune our vision. She has such a gift with being creative but working within your budget. She also worked wonderfully with our wedding planner! -
Quality of service
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Hilary Sent on 07/26/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I know nothing about flowers. I had no clue where to start when it came to picking a florist for my wedding, especially since I really didn't know what I was looking for. Through a recommendation, I found Jackie at Munster Rose, and I feel incredibly lucky that I did. Jackie did a PHENOMENAL job for my wedding. I cannot tell you how many people told me--and are still telling me--how gorgeous my flowers were. Jackie took my all-over-the-place adjectives like springy, vintage, wildflowery, colorful, and textured that I wanted in my flowers...combined them with other aspects from my wedding like the outdoor/indoor venue, different colored bridesmaids dresses, growlers from my husbands brewery, etc....AND a ton of random pictures of (mostly her) work that had been done previously....and created an exceptional outcome. It was almost like she read my mind, but even I would have never been able to dream up flowers so beautiful. Jackie is absolutely the best value in town. She and her team also did an AMAZING job setting up and also helped my bridesmaids who were struggling to put other things together. Overall, exceptional work, exceptional people, and I would highly HIGHLY recommend them.I know nothing about flowers. I had no clue where to start when it came to picking a florist for my wedding, especially since I really didn't know what I was looking for. Through a recommendation, I found Jackie at Munster Rose, and I feel incredibly lucky that I did. Jackie did a PHENOMENAL job for my wedding. I cannot tell you how many people told me--and are still telling me--how gorgeous my flowers were. Jackie took my all-over-the-place adjectives like springy, vintage, wildflowery, colorful, and textured that I wanted in my flowers...combined them with other aspects from my wedding like the outdoor/indoor venue, different colored bridesmaids dresses, growlers from my husbands brewery, etc....AND a ton of random pictures of (mostly her) work that had been done previously....and created an exceptional outcome. It was almost like she read my mind, but even I would have never been able to dream up flowers so beautiful. Jackie is absolutely the best value in town. She and her team also did an AMAZING job setting up and also helped my bridesmaids who were struggling to put other things together. Overall, exceptional work, exceptional people, and I would highly HIGHLY recommend them. -
Quality of service
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User1152369 Sent on 05/04/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jackie is wonderful. The flowers were beautiful and she was a delight to work with!Jackie is wonderful. The flowers were beautiful and she was a delight to work with! -
Quality of service
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Erika Sent on 10/26/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you Munster Rose for the beautiful flowers at our wedding. If only we had more time to enjoy them! It was great to see you there making sure we all had our flowers at the start of pictures and THANK YOU for being so flexible as we changed locations for pictures. Munster Rose took our vision for the wedding and brought it to life in such a seamless manner.Thank you Munster Rose for the beautiful flowers at our wedding. If only we had more time to enjoy them! It was great to see you there making sure we all had our flowers at the start of pictures and THANK YOU for being so flexible as we changed locations for pictures. Munster Rose took our vision for the wedding and brought it to life in such a seamless manner. -
Quality of service
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Alex Sent on 09/25/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Awful vendor
I would stay very far away from this vendor. After sending over what we were interested in for floral, they wanted to jump on a call to talk more about the design. Kristi let me know how boring our idea was and that white floral is not anything they would do. As she asked for more details she the interrupted me and said they would be no where near interested in partaking in our wedding. Such an awful way to portray your business! Feeling very lucky we learned this right away.I would stay very far away from this vendor. After sending over what we were interested in for floral, they wanted to jump on a call to talk more about the design. Kristi let me know how boring our idea was and that white floral is not anything they would do. As she asked for more details she the interrupted me and said they would be no where near interested in partaking in our wedding. Such an awful way to portray your business! Feeling very lucky we learned this right away.Munster Rose's reply:
Alex
I am sorry you walked away with this feeling.
You have a beautiful vision for your wedding. We did an honest thing and said white roses and babies breath wasn't our strong suit!... We would be happy moving forward with you but shared with you probably there might be a better fit for you. That is so honest and not wanting to just take your money for such a lovely cause.
We are beyond happy for your occasion!!!! Congratulations... -
Quality of service
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Michael Sent on 09/29/20201 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Terrible commination skills
It is really unfortunate. We have had to find another florist for out wedding that is happening in 30 days.
We have tried to work with Kristi for the past year. It all started ok, but once things needed to actually happen, it didn't. We have been on top of Kristi for our invoice for over a year so we could pay her. But she always had an excuse for why she couldn't send it. It was covid or her son is getting her computer from upstairs or her ceiling is falling in her building, or she had to move her company. Information was only given after we asked where our invoice was. it's like she used us just to get money but no expectation to actually do anything.
Our last email has not even been replied too.
We have email chains of the lack of services end excused and also text messages with the complete lack of customer service.
Future customer please be aware of the poor the reviews here.
See the attached email, this was the first time I confronted her about the terrible service. So this second time isn't even surprising.It is really unfortunate. We have had to find another florist for out wedding that is happening in 30 days.
We have tried to work with Kristi for the past year. It all started ok, but once things needed to actually happen, it didn't. We have been on top of Kristi for our invoice for over a year so we could pay her. But she always had an excuse for why she couldn't send it. It was covid or her son is getting her computer from upstairs or her ceiling is falling in her building, or she had to move her company. Information was only given after we asked where our invoice was. it's like she used us just to get money but no expectation to actually do anything.
Our last email has not even been replied too.
We have email chains of the lack of services end excused and also text messages with the complete lack of customer service.
Future customer please be aware of the poor the reviews here.
See the attached email, this was the first time I confronted her about the terrible service. So this second time isn't even surprising. -
Quality of service
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