MyRegistry.com Reviews

Reviews

• Courtnee H. Sent on 06/11/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Cash Registry

  To be honest, I really just wanted a cash registry with the option for gift cards. It was a bit of work to put it into my Wedding Wire website, but I got it to work eventually. I would recommend it, because it really does seem to be able to add items from everywhere.

  To be honest, I really just wanted a cash registry with the option for gift cards. It was a bit of work to put it into my Wedding Wire website, but I got it to work eventually. I would recommend it, because it really does seem to be able to add items from everywhere.
• Sarah D. Sent on 11/23/2019
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  I couldn’t choose!

  I loved everything I selected on my amazon registry but some items I really wanted were exclusively at Bed, Bath, and Beyond! Then of course I feel in love with a table at Wayfair! Needless to say I had to find an effectively way to throw them all together ... this was the quickest, easiest way to put all my registries in one!

  I loved everything I selected on my amazon registry but some items I really wanted were exclusively at Bed, Bath, and Beyond! Then of course I feel in love with a table at Wayfair! Needless to say I had to find an effectively way to throw them all together ... this was the quickest, easiest way to put all my registries in one!
• Marissa Sent on 09/25/2015
  3.8 out of 5 rating

  3.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    0.0 out of 5 rating
    0.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We're using myregistry.com for our registry and appreciate how flexible it is. It's easy to import registries from ANYWHERE you've started them so everything displays on one page for your guests to find, and it's flexible enough to include cash (via paypal) registry options or you can link to charity websites if you'd like your guests to donate in lieu of a gift. Haven't had any serious problem so far! Only thing is it seems like if I remove something from the registry inside "my registry" the change doesn't take effect, so I've been going back to my original registry through amazon and resyncing every time I make a change. Not a big deal though for the convenience of having one link to give to guests.

  We're using myregistry.com for our registry and appreciate how flexible it is. It's easy to import registries from ANYWHERE you've started them so everything displays on one page for your guests to find, and it's flexible enough to include cash (via paypal) registry options or you can link to charity websites if you'd like your guests to donate in lieu of a gift. Haven't had any serious problem so far! Only thing is it seems like if I remove something from the registry inside "my registry" the change doesn't take effect, so I've been going back to my original registry through amazon and resyncing every time I make a change. Not a big deal though for the convenience of having one link to give to guests.
• Kimberly C. Sent on 02/27/2023
  1.4 out of 5 rating

  1.4
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Did not distribute charitable donations to our selected charities (kept the funds, though!)

  I am appalled that I even have to write this. My husband and I selected MyRegistry because of the option to "register" for various charitable donations in lieu of items. We didn't learn until months after our wedding that one of the nonprofits we selected never received the funds. We were obviously alarmed by this, so we reached out to inquire not only about the known missing funds, but also about the status of the other nonprofits we selected that our guests had donated to.
  
  If we hadn't reached out, none of the charities our guests thought they were donating to would have received the intended donations. The MyRegistry support team indicated that charitable funds are processed through their partner, Generous, and so they were unable to support aside from giving me contact information for Generous. I contacted Generous as the registrant, and the Accountant of the first charity that flagged this for me also reached out independently. On the charity's end, they were contacted within a week and told that Generous was unable to locate contact information, despite there being a contact form, an email address, and a mailing address all readily accessible on the nonprofit's website, which had been provided to Generous *in advance of our wedding*. They straightened it out, and after waiting weeks for a response, the customer service rep finally emailed me back to indicate that all charities had successfully been issued checks and that "sometimes donations can take longer to reach a nonprofit while we verify their information or if a check is returned and we reissue a check to a nonprofit."
  
  I responded to thank them for the update and to ask if the nonprofit had not contacted Generous directly, would outreach have been made since the website has clear contact information on many places and the donations had not been returned to my wedding guests after months of nonpayment and no outreach to the charities. I sent that email a month ago, and the nonresponse tells me that neither I nor the donors would have ever been notified if Generous had just kept the funds, as they originally did. Total garbage.

  I am appalled that I even have to write this. My husband and I selected MyRegistry because of the option to "register" for various charitable donations in lieu of items. We didn't learn until months after our wedding that one of the nonprofits we selected never received the funds. We were obviously alarmed by this, so we reached out to inquire not only about the known missing funds, but also about the status of the other nonprofits we selected that our guests had donated to.
  
  If we hadn't reached out, none of the charities our guests thought they were donating to would have received the intended donations. The MyRegistry support team indicated that charitable funds are processed through their partner, Generous, and so they were unable to support aside from giving me contact information for Generous. I contacted Generous as the registrant, and the Accountant of the first charity that flagged this for me also reached out independently. On the charity's end, they were contacted within a week and told that Generous was unable to locate contact information, despite there being a contact form, an email address, and a mailing address all readily accessible on the nonprofit's website, which had been provided to Generous *in advance of our wedding*. They straightened it out, and after waiting weeks for a response, the customer service rep finally emailed me back to indicate that all charities had successfully been issued checks and that "sometimes donations can take longer to reach a nonprofit while we verify their information or if a check is returned and we reissue a check to a nonprofit."
  
  I responded to thank them for the update and to ask if the nonprofit had not contacted Generous directly, would outreach have been made since the website has clear contact information on many places and the donations had not been returned to my wedding guests after months of nonpayment and no outreach to the charities. I sent that email a month ago, and the nonresponse tells me that neither I nor the donors would have ever been notified if Generous had just kept the funds, as they originally did. Total garbage.