New Jersey Limo Bus & Limousine Reviews

Reviews
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4.2 out of 5 rating
4.2
Good
101 reviews
Recommended by 84% of couples
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Quality of service 4.2 out of 5 rating
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Average response time 4.1 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4.3 out of 5 rating
Awards
101




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Elena Sent on 11/20/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Transportation was great
When i booked my transportation for my daughters wedding - I knows our places were local and straight forward and I wanted to ensure they were prompt, the vehicles were clean and the service would be professional and reliable. Truly everything was perfect with the white Escalade and white rolls Royce. Down to the champagne toast for the bride and groom and red carpet experience. It was incredible and we were beyond pleased with the service they provided. Highly recommend. Sheik the owner was incredible to deal with and truly runs a professional business. Thank you!When i booked my transportation for my daughters wedding - I knows our places were local and straight forward and I wanted to ensure they were prompt, the vehicles were clean and the service would be professional and reliable. Truly everything was perfect with the white Escalade and white rolls Royce. Down to the champagne toast for the bride and groom and red carpet experience. It was incredible and we were beyond pleased with the service they provided. Highly recommend. Sheik the owner was incredible to deal with and truly runs a professional business. Thank you! -
Quality of service
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The C. Sent on 08/22/20234.4 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 2 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Service
The service was amazing, however we did not receive the party bus we was promised but they company accommodated us with two very nice party buses. The staff was late for pickup due to a malfunction with the original bus which made as a little late but when I say we have a very nice time and the party bus was beautiful!!!The service was amazing, however we did not receive the party bus we was promised but they company accommodated us with two very nice party buses. The staff was late for pickup due to a malfunction with the original bus which made as a little late but when I say we have a very nice time and the party bus was beautiful!!! -
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Morgan Sent on 03/02/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Reliable, Attentive and Fun
My husband and I used New Jersey Limo Bus for our wedding and the experience was fantastic. They were reliable, timely and attentive. Both drivers showed up on time, rolled out a red carpet for us and had champagne ready. Quincy (party bus) and Peter (Rolls Royce) were very professional, friendly and genuinely happy to be part of our special day. Highly recommend!My husband and I used New Jersey Limo Bus for our wedding and the experience was fantastic. They were reliable, timely and attentive. Both drivers showed up on time, rolled out a red carpet for us and had champagne ready. Quincy (party bus) and Peter (Rolls Royce) were very professional, friendly and genuinely happy to be part of our special day. Highly recommend! -
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Sergio Sent on 12/10/20221 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
Do not use this company!
I have posted reviews on other sites about this company and will continue to post on NJ Limo Bus LLC as I seek reimbursement for my down payment for breach of contract. After an Essex county court decision (case/docket ESX SC-000752-20) ruling to reimburse the down payment (plus court fees), followed by certified letters of demand by lawyers representing the case, this company has yet to make payment. They even failed to appear in court which speaks volumes about how they feel about the United States Judicial system. I now have to work with the Essex County courts to issue a writ of assistance and work with the Essex County Sheriff to claim the judgment amount.
The...I have posted reviews on other sites about this company and will continue to post on NJ Limo Bus LLC as I seek reimbursement for my down payment for breach of contract. After an Essex county court decision (case/docket ESX SC-000752-20) ruling to reimburse the down payment (plus court fees), followed by certified letters of demand by lawyers representing the case, this company has yet to make payment. They even failed to appear in court which speaks volumes about how they feel about the United States Judicial system. I now have to work with the Essex County courts to issue a writ of assistance and work with the Essex County Sheriff to claim the judgment amount.
The basis for reimbursement is as follows.
On January 20th, 2019, I booked an NJ Limo party bus for my wife’s 50th birthday for a night out on the town with friends. The party bus was to take us to dinner at a local restaurant followed by dancing at an NYC club.
On January 19th, New Jersey declared a state of emergency (Governor Murphy Executive order no.50) from an impending winter (ice) storm. The storm prohibited driving any vehicles in New Jersey’s northern corridor the area in which we live for the duration of the NJ Limo contracted hours.
However, even with the State of Emergency, NJ Limo and Bus insisted they were capable of driving in treacherous conditions. They were willing to put my family and friends at risk. I had to point out to them the portion of the contract where it states...
"If for any reason, New Jersey Limo Bus LLC is unable to perform the service as contracted for its liability shall be limited to no more than a full refund of any monies paid by the customer hereunder.”
In my view, the state of emergency enacted this portion of the contract and the Essex County courts agreed!
I could not believe NJ Limo and Bus were willing to put us at risk. We've all seen some nightmare stories in the news about limo/party bus accidents involving fatalities.
The restaurant and NYC Club understood the dangers related to the State of Emergency and refunded my deposit. I wish I could say the same for NJ Limo and Bus.
Please don't believe any of the good reviews, especially on Facebook.
I am building a website where we all can post the truth about the poor behaviors of NJ Limo and Bus. I'll repost when it's all done for you to contribute.
It is my opinion this company does not value the safety of its customers, nor the terms of its contracts. Stay away!!!
Links to the related material.
https://www.nj.com/weather/2019/01/murphy-declaring-a-state-of-emergency-ahead-of-weekend-winter-storm-it-takes-effect-noon-on-saturday.html
Executive order #50.
https://nj.gov/infobank/eo/056murphy/pdf/EO-50.pdf
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Quality of service
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Sydney Sent on 12/04/20214.2 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 2 out of 5 rating
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Flexibility 4 out of 5 rating
Nice Driver, Poor Vehicle
We were excited to hire this vendor and ride in a Rolls Royce for our wedding day and as much as we appreciated the professionalism, quick response, and being on time for our day, the car we were given was very cheaply restored. The Rolls Royce was not in great shape at all and I honestly would've rather hired a different company and paid a bit more for a nicer experience.We were excited to hire this vendor and ride in a Rolls Royce for our wedding day and as much as we appreciated the professionalism, quick response, and being on time for our day, the car we were given was very cheaply restored. The Rolls Royce was not in great shape at all and I honestly would've rather hired a different company and paid a bit more for a nicer experience. -
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Elizabeth Sent on 07/18/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awesome people
Edwin and his team was amazing, thank you so muchEdwin and his team was amazing, thank you so much -
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Matthew Sent on 11/12/20201.4 out of 5 rating
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Quality of service 2 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 2 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
Don't use them
Caused the wedding to be delayed due drivers tardiness leaving hotel and making wrong turns causing guests to be dropped off late and delaying wedding about 20 minute. They then sent a smaller bus after the wedding. We ordered 50 pax bus, they sent 32 pax bus which added more trips to get all guests back to hotel. They claim it was done as courtesy but really it was more of a inconvenience and was not told to us prior to happening. They also caused a friends wedding to be delayed a half hour. They take no responsibility for their actions and refuse to admit fault. You know it was bad when the owner of thr venue takes time out if his day to speak to driver.Caused the wedding to be delayed due drivers tardiness leaving hotel and making wrong turns causing guests to be dropped off late and delaying wedding about 20 minute. They then sent a smaller bus after the wedding. We ordered 50 pax bus, they sent 32 pax bus which added more trips to get all guests back to hotel. They claim it was done as courtesy but really it was more of a inconvenience and was not told to us prior to happening. They also caused a friends wedding to be delayed a half hour. They take no responsibility for their actions and refuse to admit fault. You know it was bad when the owner of thr venue takes time out if his day to speak to driver. -
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Tina Sent on 08/16/20204.4 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
They are definitely good
The guy was early which is definitely better than being late. He was good little bit fast driving, but was a nice guy. Made an extra trip for us before taking my dad and I to the church. I was a bit overheated so he gave my friend water to bring to us and gave a good suggestion for a picture outside the church. Definitely recommend this company. Very understanding and helpful on email or calling.The guy was early which is definitely better than being late. He was good little bit fast driving, but was a nice guy. Made an extra trip for us before taking my dad and I to the church. I was a bit overheated so he gave my friend water to bring to us and gave a good suggestion for a picture outside the church. Definitely recommend this company. Very understanding and helpful on email or calling. -
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Greg Sent on 05/02/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Terrific service
We can highly recommend NJ Limo Bus for wedding transportation. Their vintage Princess Roll Royce was beautiful, clean, and most importantly, on time. Unlike several other car companies, Sheikh & Traci were honest and responsive throughout the process and the photos of the car that they showed us matched the exact car we received. Well worth the price for comfort and security and we highly recommend.We can highly recommend NJ Limo Bus for wedding transportation. Their vintage Princess Roll Royce was beautiful, clean, and most importantly, on time. Unlike several other car companies, Sheikh & Traci were honest and responsive throughout the process and the photos of the car that they showed us matched the exact car we received. Well worth the price for comfort and security and we highly recommend. -
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Elizabeth Sent on 01/03/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent service
Beyond blessed and happy with this companyBeyond blessed and happy with this company -
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Kimberly Sent on 11/22/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great service!
Great service. All of the vehicles were on time at the locations we needed them and the drivers were courteous and extremely helpful getting me in and out of the car. We rented a rolls Royce and 2 limos and were very happy with everything!!!Great service. All of the vehicles were on time at the locations we needed them and the drivers were courteous and extremely helpful getting me in and out of the car. We rented a rolls Royce and 2 limos and were very happy with everything!!! -
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Camianne Sent on 10/24/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Bus Service!
Used this company for my wedding on October 11, 2019 and I will be 100% using them again! Not only are they reasonable priced but they have so much to offer! The week before they called to reconfirm times and places and showed up 20 mins early before the time asked to ensure they would arrive on time. The 50 person party bus was AWESOME!! People are still talking about it. The driver was professional and very sweet. I will not only be using them again but would recommend them to anyone! Thank you againUsed this company for my wedding on October 11, 2019 and I will be 100% using them again! Not only are they reasonable priced but they have so much to offer! The week before they called to reconfirm times and places and showed up 20 mins early before the time asked to ensure they would arrive on time. The 50 person party bus was AWESOME!! People are still talking about it. The driver was professional and very sweet. I will not only be using them again but would recommend them to anyone! Thank you again -
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Jordan Sent on 03/14/20191.2 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 2 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
Absolutely Terrible
Please do not use this company for any coach bus, limousine or party bus rental. As of mid 2018 this company has a new owner, Sheikh Elahi, and all reviews prior to mid 2018 should be ignored.
My wife and I hired New Jersey Limo bus & Limousine for our wedding. We reserved a coach bus to take our guests to and from the hotel to our venue and a party bus for the wedding party. The Party bus was over 30 minutes late arriving to bring the wedding party to the ceremony. The driver wasn't friendly, drove crazy and didn't use the contacts given on our questionnaire. I was getting calls the day of the wedding...Please do not use this company for any coach bus, limousine or party bus rental. As of mid 2018 this company has a new owner, Sheikh Elahi, and all reviews prior to mid 2018 should be ignored.
My wife and I hired New Jersey Limo bus & Limousine for our wedding. We reserved a coach bus to take our guests to and from the hotel to our venue and a party bus for the wedding party. The Party bus was over 30 minutes late arriving to bring the wedding party to the ceremony. The driver wasn't friendly, drove crazy and didn't use the contacts given on our questionnaire. I was getting calls the day of the wedding instead of our coordinator.
New Jersey Limo Bus & Limousine double booked our wedding with another event. After the coach bus dropped our hotel guests off at the venue for the ceremony the driver informed us that he would not be returning at the end of the evening to take our guests home. Our coordinator had to call and yell at New Jersey Limo Bus & Limousine to get them to send another vehicle. However, the bus they sent was smaller than what we paid for. Additionally, this bus only made one trip instead of the 2 trips planned. As a result we had guests taking Ubers back to the hotel at the end of the evening.
Lastly, the owner Sheikh Elahi, charged my credit card prior to the contractually agreed upon date. Sheikh said he would give me a $50 credit, but never did.
PLEASE DON'T USE THIS COMPANY! -
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Kevin Sent on 09/23/20180.8 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 0.5 out of 5 rating
So lets start off with this. I’ve used this company with my friends before and had no issues until yesterday 9/22. My friends and I decided to go to Octoberfest at mountain creek, so with 20 people wanting to go a limo bus was the way to go. Long story short the drive there wasnt so bad besides some near accidents from the bus being to big on a small road, no toliet paper in the bathroom for the girls to pee and the driver missing the turn for the mountain resulting in us having to circle the entire mountain. Anyways we reserved the bus from 11am-5pm. 4 o’clock just came around and the driver is rushing us back...So lets start off with this. I’ve used this company with my friends before and had no issues until yesterday 9/22. My friends and I decided to go to Octoberfest at mountain creek, so with 20 people wanting to go a limo bus was the way to go. Long story short the drive there wasnt so bad besides some near accidents from the bus being to big on a small road, no toliet paper in the bathroom for the girls to pee and the driver missing the turn for the mountain resulting in us having to circle the entire mountain. Anyways we reserved the bus from 11am-5pm. 4 o’clock just came around and the driver is rushing us back to the bus to leave. Rushing to the point where he was ready to leave us stranded at the mountain if we didnt get there. Everyone being pissed that we had a whole hour left that we had thought we were going to spend at the festival, we went to the bus anyways cause we werent about to be stranded at the mountain. Now the drive home.....the driver was being completely reckless; speeding on the side roads and stopping short a bunch of times resulting in all of us passengers flying to the front of the bus. Glass champagne glasses shattered and everyone was yelling at the driver to slow the f*** down but he didnt listen. Also if he was in such a rush why did he stop in the middle of route 46 so he can pee at a random burger king. -___- All in all one of my worst experiences with the company and I’m scared to even book another trip with them because of such bad professionalism. Oh also i failed to mention that the group leader who was in charge of the money for the trip got charged a second time on her debit card before we left the mountain. This then overdrafted her bank account and now she has to pay a $35 overdraft fee. So Ill let anyone reading this be the judge if this company is worth the headache or not. -
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Milton Sent on 08/19/20184.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I want to give a big shout out to NJ Limo Bus for the great service for our wedding day. James and I were so nervous as we selected different vendors for our big day. Dealing directly with the owner directly was a great experience. He was very helpful. He patiently accommodated our multiple changes in the plans and requirements. We got a good deal on a beautiful white Rolls Royce, two stretch limos, and a party bus for our wedding day. The Rolls Royce looked great and all guests took turns taking pictures with it. All the drivers were very professional and friendly. They arrived 30 minutes before schedule to get familiarized with pickups and drop offs location....I want to give a big shout out to NJ Limo Bus for the great service for our wedding day. James and I were so nervous as we selected different vendors for our big day. Dealing directly with the owner directly was a great experience. He was very helpful. He patiently accommodated our multiple changes in the plans and requirements. We got a good deal on a beautiful white Rolls Royce, two stretch limos, and a party bus for our wedding day. The Rolls Royce looked great and all guests took turns taking pictures with it. All the drivers were very professional and friendly. They arrived 30 minutes before schedule to get familiarized with pickups and drop offs location. Everyone had a great time. Although we were told that tips for the drivers are included in the cost, we gave them extra tip to the drivers for their great work. Thank you so much for making our wedding a wedding to remember! -
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Valarie Sent on 08/14/20180.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
This Limo/Bus Company is the most incompetent company I have ever used in my life. Here are all the horrible things that happened when I used this company for my wedding. 1) They lied to me and told me if I pay right away in cash then I would get a credit back from them if I do not use all the hours/services I was originally quoted for. When I did not need all the hours with them they told me I get a credit to their business and not my money back. They NEVER told us it would be a credit for their service. They told me it would be cash back. 2)No one would ever get back...This Limo/Bus Company is the most incompetent company I have ever used in my life. Here are all the horrible things that happened when I used this company for my wedding. 1) They lied to me and told me if I pay right away in cash then I would get a credit back from them if I do not use all the hours/services I was originally quoted for. When I did not need all the hours with them they told me I get a credit to their business and not my money back. They NEVER told us it would be a credit for their service. They told me it would be cash back. 2)No one would ever get back to me when I needed assistance or had questions. It was like pulling teeth trying to get an email or a call back from someone there. I have never dealt with such horrible, unreliable customer service in my life. 3) This is the cake topper: The day of my wedding the bus was late and then it was not the bus we had requested for. It was a small bus that didn’t even fit half of my guests. My guest had to take ubers and old people were left standing on the bus with NO AIR CONDITIONER. Everyone was late to my ceremony. 4) Then the wrong bus came AGAIN to pick up my guest at the end of the wedding when we told them we wanted one BIG bus. 5) When we confronted he owner of this "company" if you even want to call it that, he did NOTHING to accommodate and didn’t even apologize to us. Instead he blamed everything on his assistant, Cathy. He is so unprofessional and did not want to compensate me for the disaster/headache they caused me on my wedding day.
DO NOT USE THIS COMPANY! THEY WILL TAKE YOUR MONEY AND NOT PROVIDE THE SERVICES/TRANSPORTATION THEY ARE SUPPOSE TO. THEY ARE ROBBERS AND HAVE HORRIBLE CUSTOMER SERVICE. THIS IS THE WORST "COMPANY" I HAVE EVER DEALT WITH IN MY LIFE. AND ALL OF THIS HAPPENED ON MY WEDDING DAY. SHAME ON THE POOR EXCUSE FOR AN OWNER OF THIS CRAPPY PLACE HE IS TRYING TO RUN.
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Quality of service
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Sara Sent on 06/10/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I rented 1 party bus (37 Passenger), 2 limos (20 Passengers) and an Austin Princess Rolls Royce for my wedding. I cannot speak more highly of an experience than the one we had with NJLimoBus. The drivers were fantastic and very friendly with all of us. They were quick to get to the location and on time for everything including our 3 stops along the way to the church. The price was very reasonable, the staff at the office was exceptional, especially Zee and Cathy. They helped us select all the vehicles, shared pictures, and made sure that everything was set with our ride the day before. All the vehicles we used were amazing, beautiful and kept in such...I rented 1 party bus (37 Passenger), 2 limos (20 Passengers) and an Austin Princess Rolls Royce for my wedding. I cannot speak more highly of an experience than the one we had with NJLimoBus. The drivers were fantastic and very friendly with all of us. They were quick to get to the location and on time for everything including our 3 stops along the way to the church. The price was very reasonable, the staff at the office was exceptional, especially Zee and Cathy. They helped us select all the vehicles, shared pictures, and made sure that everything was set with our ride the day before. All the vehicles we used were amazing, beautiful and kept in such great shape! It really made our pictures and experience much better. This experience was the most stress free limo experience I've had in a very long time. I would recommend this place 100% to anyone looking for transportation for their wedding day!!! Thanks again for everything! -
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Jenna Sent on 03/21/20184.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
Since I had a great experience with them for my friends birthday , I decided to use them for my wedding .The, Austin Princess, limo and party bus we got were absolutely amazing! The drivers were on time and everything was perfect! Red carpet and champagne toast was marvelous! Our wedding was able to start exactly on time, Fariya was great to work with, easy going and personable. We would recommend New Jersey Limo bus to anyone getting married or anyone who is looking for a beautiful party bus or limo for any event. Must say our Drivers Jamie and Joe were great too. All the way 5 stars / JennaSince I had a great experience with them for my friends birthday , I decided to use them for my wedding .The, Austin Princess, limo and party bus we got were absolutely amazing! The drivers were on time and everything was perfect! Red carpet and champagne toast was marvelous! Our wedding was able to start exactly on time, Fariya was great to work with, easy going and personable. We would recommend New Jersey Limo bus to anyone getting married or anyone who is looking for a beautiful party bus or limo for any event. Must say our Drivers Jamie and Joe were great too. All the way 5 stars / Jenna -
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James Sent on 03/21/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Nothing compares to going to your wedding in a absolutely gorgeous Rolls Royce Limousine. New owner is absolutely amazing guy! We booked our wedding limo 4 months ago. Bur we had a last minute change in our wedding plan and needed two additional stretch Limos for some guests. It was last minute request but we were glad to hear "No Problem" as response.
Drivers were very professional and vehicles were much better than we had imagined. Service was delivered with a smile! Couldn't ask for better service! Owner's cooperation made coordinating easier!
Thank you!Nothing compares to going to your wedding in a absolutely gorgeous Rolls Royce Limousine. New owner is absolutely amazing guy! We booked our wedding limo 4 months ago. Bur we had a last minute change in our wedding plan and needed two additional stretch Limos for some guests. It was last minute request but we were glad to hear "No Problem" as response.
Drivers were very professional and vehicles were much better than we had imagined. Service was delivered with a smile! Couldn't ask for better service! Owner's cooperation made coordinating easier!
Thank you! -
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Kara Sent on 03/21/20180.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
DO NOT USE!!!!! THIS COMPANY IS UNRELIABLE & FRAUDULENT!!!! THIS COMPANY NEAR RUINED MY WEDDING DAY AND WAS AN ABSOLUTE DISGRACE! LET ME LIST THE ISSUES BELOW:
1. I WAS PROMISED A 20 PASSENGER STRETCH LIMO WITH JET DOORS I ASKED THE OWNER TO SEND ME PHOTOS OF THE LIMO AND WAS SENT STUNNING PHOTOS!! WHEN THE LIMO ARRIVED THE DAY OF MY WEDDING IT WAS NOT A 20 PASSENGER LIMO, DID NOT HAVE JET DOORS AND LOOKED LIKE IT WAS FOUND ON THE BOTTOM OF THE OCEAN. IT WAS ABSOLUTELY DESTROYED BOTH INSIDE AND OUT. THE INSIDE HAD PIECES ENTIRELY MISSING FROM THE INTERIOR, THE SMELL WAS ATROCIOUS LIKE MILDEW AND DIESEL FLUID. THE OUTSIDE OF THE...DO NOT USE!!!!! THIS COMPANY IS UNRELIABLE & FRAUDULENT!!!! THIS COMPANY NEAR RUINED MY WEDDING DAY AND WAS AN ABSOLUTE DISGRACE! LET ME LIST THE ISSUES BELOW:
1. I WAS PROMISED A 20 PASSENGER STRETCH LIMO WITH JET DOORS I ASKED THE OWNER TO SEND ME PHOTOS OF THE LIMO AND WAS SENT STUNNING PHOTOS!! WHEN THE LIMO ARRIVED THE DAY OF MY WEDDING IT WAS NOT A 20 PASSENGER LIMO, DID NOT HAVE JET DOORS AND LOOKED LIKE IT WAS FOUND ON THE BOTTOM OF THE OCEAN. IT WAS ABSOLUTELY DESTROYED BOTH INSIDE AND OUT. THE INSIDE HAD PIECES ENTIRELY MISSING FROM THE INTERIOR, THE SMELL WAS ATROCIOUS LIKE MILDEW AND DIESEL FLUID. THE OUTSIDE OF THE VEHICLE WAS COMPLETELY RUSTY! THIS WAS NOT THE VEHICLE I WAS PROMISED VIA EMAIL AND TEXT MESSAGE. MY BRIDAL PARTY WAS MORTIFIED THAT THEY HAD TO GET INTO THIS VEHICLE AND I WAS BEYOND EMBARRASSED.
2. THE ROLLS ROYCE THAT SHOWED UP WAS YES THE CAR I REQUESTED BUT HAD I KNOWN IT WOULD BE NEAR FALLING APART, SMOKING OUT OF THE ENGINE, BARELY RUNNING AND LEAKING OIL ALL OVER THE DRIVEWAY (WHICH IS NOW RUINED) I WOULD HAVE NEVER WENT WITH THIS COMPANY. NOT ONLY DO WE NEED TO PAY FOR THE DRIVEWAY TO BE REDONE NOW DUE TO THE OIL STAINS BUT MY WEDDING GOWN STUNK LIKE AN ICE CREAM TRUCK ALL DAY AND I WILL HAVE TO PAY TO HAVE THIS CLEANED AS WELL. MORTIFYING!!!!
AFTER ASKING THE DRIVERS TO HAVE THE OWNER CALL US IMMEDIATELY WE NEVER HEARD FROM HIM. ONCE WE CALLED TO COMPLAIN WE WERE TOLD THIS IS SOMETHING EVERYONE DOES AFTER USING THEIR SERVICES AS IF IT WAS JUST A PLOY TO GET OUR MONEY BACK!! BECAUSE WE USED THE SERVICES WE HAD NO RIGHT TO COMPLAIN OR WANT A REFUND. HE OFFERED A SMALL REFUND WHICH DOES NO JUSTICE FOR THE LOSS I'M NOW TAKING FROM HAVING THESE LIMOS BEING A PART OF MY WEDDING DAY. IF YOU WANT TO BE CONNED, AND RIPPED OFF GO AHEAD AND PROCEED WITH THIS COMPANY BUT I HIGHLY URGE EVERYONE TO KEEP SEARCHING FOR ANOTHER LIMO COMPANY!! DO NOT USE THEY ARE LIARS!!!! -
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Valentina Sent on 10/26/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We used NJ Limo Bus for our wedding a few weeks ago - we had a 30 person party bus and an incredible Rolls Royce Phantom. Everything was seamless from start to finish - from booking the cars months ago, to the drivers excellent service on our big day. Everything was wonderful and we are so, so grateful! Highly recommend :)We used NJ Limo Bus for our wedding a few weeks ago - we had a 30 person party bus and an incredible Rolls Royce Phantom. Everything was seamless from start to finish - from booking the cars months ago, to the drivers excellent service on our big day. Everything was wonderful and we are so, so grateful! Highly recommend :) -
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Peter Sent on 06/30/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I just wanted to thank you for your impeccable service this past weekend. From beginning to end the experience was to exceptional. They made our wedding a wonderful experience for us and our guests. Everyone was impressed with the limo-bus and service. I would highly recommend New Jersey Limo Bus & Limousine.I just wanted to thank you for your impeccable service this past weekend. From beginning to end the experience was to exceptional. They made our wedding a wonderful experience for us and our guests. Everyone was impressed with the limo-bus and service. I would highly recommend New Jersey Limo Bus & Limousine. -
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Darin Sent on 06/23/20174.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
Thank you Sheikh for making my daughter's wedding perfect. I used 2 limos and 1 party bus, thank you for being prompt and having kind professional drivers. I am locking your number into my phone because I will certainly use your services again and will highly recommend you to others! Darin W.Thank you Sheikh for making my daughter's wedding perfect. I used 2 limos and 1 party bus, thank you for being prompt and having kind professional drivers. I am locking your number into my phone because I will certainly use your services again and will highly recommend you to others! Darin W. -
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Gina Sent on 06/21/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Thank you for really wonderful and great service - I could not have asked for more - Every thing was perfect , Austin princess , party bus and coach bus were all excellent . Drivers were great they arrived on time - Office staff is superb and very cooperative .I strongly recommend them for any event ( speacially wedding )- Thank you again . GInaThank you for really wonderful and great service - I could not have asked for more - Every thing was perfect , Austin princess , party bus and coach bus were all excellent . Drivers were great they arrived on time - Office staff is superb and very cooperative .I strongly recommend them for any event ( speacially wedding )- Thank you again . GIna -
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Teresa Sent on 06/21/20174.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Service was absolutely amazing! We had to make changes in the reservation couple of times and they were able to accommodate us and make the changes!
The driver showed up 15 minutes before time and was very professional. Everyone had a great time. It made our special day "extra special". Thank you for making our event a memorable one. Definitely on my speed dial for future bookings and references.Service was absolutely amazing! We had to make changes in the reservation couple of times and they were able to accommodate us and make the changes!
The driver showed up 15 minutes before time and was very professional. Everyone had a great time. It made our special day "extra special". Thank you for making our event a memorable one. Definitely on my speed dial for future bookings and references. -
Quality of service
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