New York Bride & Co. Reviews

Reviews

Awards

97

+36 User photos

• Miriam F. Sent on 08/25/2023
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  The best experience!

  From start to finish, I had the best experience buying my wedding dress at NY Bride & Co! My consultant Laura was beyond helpful! She made the process so easy! She helped me pick a few dresses that matched my vision and after only 5 dresses, I knew I found the one! She didn’t pressure me and made me feel so comfortable. I would highly recommend NY Bride & Co, especially Laura!

  From start to finish, I had the best experience buying my wedding dress at NY Bride & Co! My consultant Laura was beyond helpful! She made the process so easy! She helped me pick a few dresses that matched my vision and after only 5 dresses, I knew I found the one! She didn’t pressure me and made me feel so comfortable. I would highly recommend NY Bride & Co, especially Laura!

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• Maddie Sent on 01/04/2024
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  Perfect Wedding Dress

  I had an absolutely wonderful experience at New York Bride & Co.! I had my first consultation in August 2022 for my June 2023 wedding and Kayla helped me out. She was excellent and so kind. The dress selection is amazing and I told Kayla some ideas of what I was looking for. Fortunately, I saw a dress on display as soon as I walked in and it was like love at first sight! After trying on two or three dresses, I tried the one I saw on display and knew it was the one. Kayla placed a veil on me and the tears ran down my face! New York Bride & Co. contacted me as soon as my veil and dress were ready, and picking them up was a seamless process. I can't recommend or thank New York Bride & Co. enough!

  I had an absolutely wonderful experience at New York Bride & Co.! I had my first consultation in August 2022 for my June 2023 wedding and Kayla helped me out. She was excellent and so kind. The dress selection is amazing and I told Kayla some ideas of what I was looking for. Fortunately, I saw a dress on display as soon as I walked in and it was like love at first sight! After trying on two or three dresses, I tried the one I saw on display and knew it was the one. Kayla placed a veil on me and the tears ran down my face! New York Bride & Co. contacted me as soon as my veil and dress were ready, and picking them up was a seamless process. I can't recommend or thank New York Bride & Co. enough!
• Jess R. Sent on 09/25/2022
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  Perfect fit at NY Bride & Co.

  I got my dream wedding dress from NY Bride & Co. after several recommendations from friends and they did not disappoint! I was incredibly nervous during the beginning of my appointment as I was afraid I wouldn’t find something, that nothing would feel right, and that I wouldn’t feel confident, but Cheryl and the other staff members put me at ease and helped me find “the” dress; they were wonderful throughout the entire process.
  
  During the time that I was dress shopping, COVID was very prevalent and there were limits to the number of people who could be in the store, but the staff allowed me to set up a laptop in the corner to host Zoom call with friends and family who couldn’t come in-person and it worked so perfectly!
  
  Not only were they accommodating, but they calmed my nerves and helped me narrow my search after the first few dresses which helped in my decision making process. I was also surprised by how affordable their dresses were overall; I was worried that there wouldn’t be a lot to choose from given my price range, but they had a wide variety right within my range, which ultimately made picking my dream dress even easier! While they don’t do alterations at the shop, they provided a list of seamstresses they recommended which was very helpful. Overall, they were patient, kind, knowledgeable, friendly, and helped me feel confident and beautiful.

  I got my dream wedding dress from NY Bride & Co. after several recommendations from friends and they did not disappoint! I was incredibly nervous during the beginning of my appointment as I was afraid I wouldn’t find something, that nothing would feel right, and that I wouldn’t feel confident, but Cheryl and the other staff members put me at ease and helped me find “the” dress; they were wonderful throughout the entire process.
  
  During the time that I was dress shopping, COVID was very prevalent and there were limits to the number of people who could be in the store, but the staff allowed me to set up a laptop in the corner to host Zoom call with friends and family who couldn’t come in-person and it worked so perfectly!
  
  Not only were they accommodating, but they calmed my nerves and helped me narrow my search after the first few dresses which helped in my decision making process. I was also surprised by how affordable their dresses were overall; I was worried that there wouldn’t be a lot to choose from given my price range, but they had a wide variety right within my range, which ultimately made picking my dream dress even easier! While they don’t do alterations at the shop, they provided a list of seamstresses they recommended which was very helpful. Overall, they were patient, kind, knowledgeable, friendly, and helped me feel confident and beautiful.
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• Amber Sent on 02/01/2022
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  Elegant and fun

  If you are looking for beautiful and unique dresses this place is absolutely amazing. Had me in the perfect dress and managed to get it to me in only 2 months. The building is clean and bright and the staff is helpful and professional.

  If you are looking for beautiful and unique dresses this place is absolutely amazing. Had me in the perfect dress and managed to get it to me in only 2 months. The building is clean and bright and the staff is helpful and professional.
• Melissa C. Sent on 08/16/2021
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  Amazing to work with!

  I bought my dress in the middle of COVID. For most brides, this probably sounds like a terrible time. New York Bride & Co made my experience so wonderful with everything going on. The selection of dresses they have is amazing, and they carried the designer I fell in love with (All Who Wander). I ended up picking the first dress I tried on! I felt like such a princess during my appointment. I highly recommend!

  I bought my dress in the middle of COVID. For most brides, this probably sounds like a terrible time. New York Bride & Co made my experience so wonderful with everything going on. The selection of dresses they have is amazing, and they carried the designer I fell in love with (All Who Wander). I ended up picking the first dress I tried on! I felt like such a princess during my appointment. I highly recommend!

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• Crystal D. Sent on 06/25/2021
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  Perfect shop, lots of dresses in all sizes

  Everyone was extremely friendly and making an appointment was easy - even during COVID in August of 2020. The place was clean, organized, detail-oriented, supportive, and all around a great dress shopping experience. As a plus-sized women they had a large selection of dresses I could try on in many different styles which was super exciting as other shops failed to accommodate for larger bodies. The dress came in an average amount of time, ordered to the right size though as with every wedding dress it did need to be tailored to fit. They recommended a local tailor who did a great job. Overall, would recommend to any bride.

  Everyone was extremely friendly and making an appointment was easy - even during COVID in August of 2020. The place was clean, organized, detail-oriented, supportive, and all around a great dress shopping experience. As a plus-sized women they had a large selection of dresses I could try on in many different styles which was super exciting as other shops failed to accommodate for larger bodies. The dress came in an average amount of time, ordered to the right size though as with every wedding dress it did need to be tailored to fit. They recommended a local tailor who did a great job. Overall, would recommend to any bride.
• Alison S. Sent on 11/09/2019
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  Great variety, even better service!

  I had a truly enjoyable experience dress shopping at New York Bride & Co. I was dress shopping alone and everyone made me feel welcome and supported! Leanne was marvelous! She helped me try on a handful of dresses and was engaged, supportive, patient and kind. I felt so taken care of! I would highly recommend buying your dress here. What a tailored, intentional experience without the pretentious vibe that I feared with dress shopping.

  I had a truly enjoyable experience dress shopping at New York Bride & Co. I was dress shopping alone and everyone made me feel welcome and supported! Leanne was marvelous! She helped me try on a handful of dresses and was engaged, supportive, patient and kind. I felt so taken care of! I would highly recommend buying your dress here. What a tailored, intentional experience without the pretentious vibe that I feared with dress shopping.
• Maeve B. Sent on 09/01/2020
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  New York Bride gave me my dream dress!

  New York Bride was such a wonderful experience for my wedding dress shopping! I went with my bridesmaids and Mother and Mother in Law and had the best time trying on dresses. They were able to help me find my dream dress and were so on top of things when I would say I didn't like something or loved something. I honestly thought my dream dress was just in my head and didn't exist, especially for my budget, but they helped me find exactly what I had always pictured!

  New York Bride was such a wonderful experience for my wedding dress shopping! I went with my bridesmaids and Mother and Mother in Law and had the best time trying on dresses. They were able to help me find my dream dress and were so on top of things when I would say I didn't like something or loved something. I honestly thought my dream dress was just in my head and didn't exist, especially for my budget, but they helped me find exactly what I had always pictured!
• Lauren J. Sent on 07/25/2019
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  A "go to" for wedding dresses

  I had a great experience. I went with a friend and had as much or as little support from the bridal group that I needed. I loved not needing an appointment so my timing was more relaxed. The selection is HUGE! definitely recommend this place!

  I had a great experience. I went with a friend and had as much or as little support from the bridal group that I needed. I loved not needing an appointment so my timing was more relaxed. The selection is HUGE! definitely recommend this place!
• Ariel Sent on 02/17/2019
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  Was very pleasent

  The girls there were very nice and helped me find my perfect dress

  The girls there were very nice and helped me find my perfect dress
• Alexis J. Sent on 11/07/2019
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  Wedding dress

  This was the second place I went and Leanne was so helpful! She was patient and kind and I felt like she truly gave her honest opinion!

  This was the second place I went and Leanne was so helpful! She was patient and kind and I felt like she truly gave her honest opinion!
• Emma M. Sent on 08/20/2020
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  It was great !

  I had gone through a few bridals that day and was finding nothing that suited me. When I came New York Bride, I ended up not only getting THE dress but also a beautiful cathedral veil that matched perfectly. Everyone at New York Bride was kind, and offered insight, especially the nice woman who helped me with my dress Nancy! She also was the one who offered my beautiful veil to me, and all of it for a good price! Just married a few months ago and I felt like Cinderella, thank you much Nancy and all of you.

  I had gone through a few bridals that day and was finding nothing that suited me. When I came New York Bride, I ended up not only getting THE dress but also a beautiful cathedral veil that matched perfectly. Everyone at New York Bride was kind, and offered insight, especially the nice woman who helped me with my dress Nancy! She also was the one who offered my beautiful veil to me, and all of it for a good price! Just married a few months ago and I felt like Cinderella, thank you much Nancy and all of you.
• Samamntha Sent on 11/15/2019
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  Amazing Experience

  Everybody that I worked with here was amazing especially Alexandra Han who did the alterations. She was beyond professional and did an amazing job. I can not say enough good things about her.

  Everybody that I worked with here was amazing especially Alexandra Han who did the alterations. She was beyond professional and did an amazing job. I can not say enough good things about her.
• Joanna Sent on 10/17/2019
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  They kept me informed every step of the way.

  I had a really great experience at NY Bride. I worked with Sarah, who understood my indecisiveness and was so patience when I wanted to try on every dress in the store. On my third trip, I found 'the dress'. The ordering process was simple, and the store called me at every stage in the process like when the dress came in, when I needed to start fittings, ready for pickup etc. I worked with Alex to achieve the fit I was looking for, and she did an amazing job with alterations. The dress was stunning and I honesly never wanted to take it off. I'm so happy with my experience with every aspect of working with NYB! 
  

  I had a really great experience at NY Bride. I worked with Sarah, who understood my indecisiveness and was so patience when I wanted to try on every dress in the store. On my third trip, I found 'the dress'. The ordering process was simple, and the store called me at every stage in the process like when the dress came in, when I needed to start fittings, ready for pickup etc. I worked with Alex to achieve the fit I was looking for, and she did an amazing job with alterations. The dress was stunning and I honesly never wanted to take it off. I'm so happy with my experience with every aspect of working with NYB! 
  
• Alicia Sent on 08/31/2019
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  Love this place !!!

  From the moment you walk in the staff is so friendly and helpful and its all about you as a bride. They are so happy to help and help you find the dress of your dreams and will help in any way they can all with a smile. These ladies are fantastic!!! I would highly recommend this shop and there alteration department is amazing to the woman is so happy and she has to be top notch bc i had so much beading in my dress and it was perfect after all the alterations that i had to it. Amazing!!

  From the moment you walk in the staff is so friendly and helpful and its all about you as a bride. They are so happy to help and help you find the dress of your dreams and will help in any way they can all with a smile. These ladies are fantastic!!! I would highly recommend this shop and there alteration department is amazing to the woman is so happy and she has to be top notch bc i had so much beading in my dress and it was perfect after all the alterations that i had to it. Amazing!!
• Emily Sent on 10/17/2019
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  Great experience

  My experience at New York Bride was great from start to finish. I was extremely nervous about dress shopping since I don't like wearing dresses or being the center of attention and I had no idea what I was looking for, but the staff at New York Bride actually managed to make me feel comfortable! Leanne helped me and she was awesome to work with. There was no pressure at all, the staff was helpful and gave honest opinions. There were many dresses to choose from and I felt they were made with good quality. My bridesmaids' dresses also came from here and so did my veil. My seamstress was Alex (I don't believe the seamstresses work directly for New York Bride, but are located there and somehow affiliated), she was so nice and did a great job. I have been to a couple other bridal shops for myself and others and none of them made me feel comfortable like New York Bride did. I'm very happy I chose to shop here.

  My experience at New York Bride was great from start to finish. I was extremely nervous about dress shopping since I don't like wearing dresses or being the center of attention and I had no idea what I was looking for, but the staff at New York Bride actually managed to make me feel comfortable! Leanne helped me and she was awesome to work with. There was no pressure at all, the staff was helpful and gave honest opinions. There were many dresses to choose from and I felt they were made with good quality. My bridesmaids' dresses also came from here and so did my veil. My seamstress was Alex (I don't believe the seamstresses work directly for New York Bride, but are located there and somehow affiliated), she was so nice and did a great job. I have been to a couple other bridal shops for myself and others and none of them made me feel comfortable like New York Bride did. I'm very happy I chose to shop here.
• Jenna Sent on 05/07/2018
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  New York Bride is the go to place! With the help of Sarah, I found my perfect wedding dress! The staff are so nice and care for the bride-to-be! I had a great experience with them!

  New York Bride is the go to place! With the help of Sarah, I found my perfect wedding dress! The staff are so nice and care for the bride-to-be! I had a great experience with them!
• Nichole Sent on 05/01/2019
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  Helpful and wonderful!!!!

  they were helpful and wonderful able to help me pick out my wedding dress

  they were helpful and wonderful able to help me pick out my wedding dress
• Amanda A. Sent on 12/26/2018
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  Simply the best

  I have nothing but great things to say about New York Bride!! This was the first bridal shop I visited, and I bought my gown that same day. They have a great selection of dresses. The consultant was very friendly and helpful. I had my alterations done there also, and my gown turned out absolutely beautiful. They also have a great selection of bridesmaid dresses and offer online ordering, which was so helpful since most of my bridesmaids live out of town. They also will send your dress out to a company to get it cleaned and preserved. You won’t be disappointed if you shop here!

  I have nothing but great things to say about New York Bride!! This was the first bridal shop I visited, and I bought my gown that same day. They have a great selection of dresses. The consultant was very friendly and helpful. I had my alterations done there also, and my gown turned out absolutely beautiful. They also have a great selection of bridesmaid dresses and offer online ordering, which was so helpful since most of my bridesmaids live out of town. They also will send your dress out to a company to get it cleaned and preserved. You won’t be disappointed if you shop here!
• Christina Sent on 09/05/2018
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  New York Bride & Co. was wonderful in every single aspect. When I went to find my dress everyone was friendly and not pushy at all! Nobody gave me dirty looks when I left the first time without my dress to think about my decision and they remembered me when I came back to purchase the dress! My fittings were wonderful and Elaine is an absolute talent.
  
  Also, all of my bridesmaids went to NYB&Co. and also had a wonderful experience. Everyone looked phenomenal!
  
  Thank You!

  New York Bride & Co. was wonderful in every single aspect. When I went to find my dress everyone was friendly and not pushy at all! Nobody gave me dirty looks when I left the first time without my dress to think about my decision and they remembered me when I came back to purchase the dress! My fittings were wonderful and Elaine is an absolute talent.
  
  Also, all of my bridesmaids went to NYB&Co. and also had a wonderful experience. Everyone looked phenomenal!
  
  Thank You!
• Maggie Sent on 02/20/2018
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  I went to NY Bride after visiting at least 4 other stores in Syracuse. Their selection is unparalleled -- so many dresses to choose from! Their dresses were very reasonably priced to start with and they were very willing to sell off the rack, which made them even more reasonable and allowed me to come in under my budget of $1000. We worked with Nicole, who was excellent: not pushy and extremely helpful! It definitely helped that we went on a week night when it wasn't busy. I would highly recommend!

  I went to NY Bride after visiting at least 4 other stores in Syracuse. Their selection is unparalleled -- so many dresses to choose from! Their dresses were very reasonably priced to start with and they were very willing to sell off the rack, which made them even more reasonable and allowed me to come in under my budget of $1000. We worked with Nicole, who was excellent: not pushy and extremely helpful! It definitely helped that we went on a week night when it wasn't busy. I would highly recommend!
• Katie Sent on 07/09/2018
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  I cannot thank NY Bride & Co. for a truly WONDERFUL experience. Due to the lack of bridal salons near my home, I traveled two hours to NY Bride & Co. and am SO glad that I did. I found the shop looking for a specific designer (Stella York) and, much to my surprise, I found so much more! The number of dresses and designers were amazing. I didn't want to overspend on a dress (<$1,100) and the stylists were easily able to accommodate me. The staff are accommodating and friendly, which makes the experience so much more pleasant. I had an issue with my alterations and the manager of the salon went above and beyond to fix the situation. I would recommend this salon in a heart beat!

  I cannot thank NY Bride & Co. for a truly WONDERFUL experience. Due to the lack of bridal salons near my home, I traveled two hours to NY Bride & Co. and am SO glad that I did. I found the shop looking for a specific designer (Stella York) and, much to my surprise, I found so much more! The number of dresses and designers were amazing. I didn't want to overspend on a dress (<$1,100) and the stylists were easily able to accommodate me. The staff are accommodating and friendly, which makes the experience so much more pleasant. I had an issue with my alterations and the manager of the salon went above and beyond to fix the situation. I would recommend this salon in a heart beat!
• Christina Sent on 10/10/2017
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  Incredible selection of bridal gowns and bridesmaid dresses! I had the best experience as both a bridesmaid as well as a bride at NY Bride & Co! Their staff was helpful and put my mind at ease with all of the questions that I had. I highly recommend NY Bride to everyone!

  Incredible selection of bridal gowns and bridesmaid dresses! I had the best experience as both a bridesmaid as well as a bride at NY Bride & Co! Their staff was helpful and put my mind at ease with all of the questions that I had. I highly recommend NY Bride to everyone!
• Sarah Sent on 09/14/2017
  5 out of 5 rating

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  This bridal shop is a step above the rest. I cannot say enough about the quality of service here. I shopped at NY bride twice and both times was blown away by the selection of dresses. They made everything very easy for me from measuring me for the correct size, to calling when my dress came in, to doing the alterations (which were perfect!). I am beyond pleased with the service I received and definitely recommend this shop to other brides!

  This bridal shop is a step above the rest. I cannot say enough about the quality of service here. I shopped at NY bride twice and both times was blown away by the selection of dresses. They made everything very easy for me from measuring me for the correct size, to calling when my dress came in, to doing the alterations (which were perfect!). I am beyond pleased with the service I received and definitely recommend this shop to other brides!
• Brooke Sent on 10/02/2017
  5 out of 5 rating

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  I can not say enough good things about NY Bride! To start, you don't need an appointment. The store is spacious, the dresses are plentiful, and the staff is incredibly friendly but most of all helpful! I ordered my dress, it came in on time, and the alterations were beautifully done. NY Bride stored the dress until pressing it the day before the wedding which was a tremendous help. During our engagement another bridal store closed and while this in no way effected my own dress, I was so impressed by NY Bride's assistance to the brides impacted. Thank you Nancy, Cheryl, and Alli! My dress was perfect and I'd wear it everyday if I could. I highly recommend NY Bride. While the entire wedding planning process is crazy, NY Bride made the dress the easiest part! Thank you.

  I can not say enough good things about NY Bride! To start, you don't need an appointment. The store is spacious, the dresses are plentiful, and the staff is incredibly friendly but most of all helpful! I ordered my dress, it came in on time, and the alterations were beautifully done. NY Bride stored the dress until pressing it the day before the wedding which was a tremendous help. During our engagement another bridal store closed and while this in no way effected my own dress, I was so impressed by NY Bride's assistance to the brides impacted. Thank you Nancy, Cheryl, and Alli! My dress was perfect and I'd wear it everyday if I could. I highly recommend NY Bride. While the entire wedding planning process is crazy, NY Bride made the dress the easiest part! Thank you.

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