Omni New Haven Hotel at Yale Reviews

Many of our guests plus bridal party and parents stayed at the Omni New Haven. My daughter's wedding at the New Haven Lawn Club was 1/2 mile away. We booked the Presidential Suite for pictures and they were beautiful! The view is impressive! We also had a breakfast Sunday morning that exceeded my expectations. The hotel staff and my contact Laura S. was amazing. She answered all my questions and helped me tremendously. I highly recommend the Omni New Haven for your wedding accommodations needs!
Debbie 4/21/2021

Finding a venue to host more than 350 people became a challenge until we reached out to the OMNI Hotel in New Haven. They had more than enough space to hold all of our weddings and offered us plenty of hotel rooms in the wedding block to accommodate our over-night guests. Lisa C. and her team also try to hold only ONE wedding for the day to be able to provide us with the best service and staff dedicated to make our wedding day that much more special. Thank you Team Omni and a personal thanks to Lisa C. for looking after every last detail to deliver a fantastic memory of our wedding day!

We had a wonderful experience having our wedding at the Omni! Initially we were worried it would feel boring to have our wedding in a hotel ballroom, but it did not at all. First of all, this is a historic hotel, and one of the only venues in New Haven right in the heart of downtown and able to hold a large wedding. It's got a lot of character. Second, the staff worked with us to totally personalize the event. One thing that really stands out - we were able to have our cocktail hour across the street outside on the Temple Plaza. We had to arrange that with city parks, and once we did, the Omni did everything to make it a reality. It was seamless and so nice to have a portion of the festivities outdoors. The ballroom was beautiful, and the food was delicious. We were happy with the experience and would recommend the venue to anyone!

Wonderful customer service! Every single employee was so attentive to our wedding guests. We had several people comment on how wonderful and helpful the staff was! Additionally the food was incredible! The Hors d'oeuvre were just spectacular especially the potstickers and the entrees were just as fantastic. We had so many comments on how delicious all the food was. The pricing at the Omni was much better than any other place in the area and has the most classy and beautiful spaces.

Beautiful hotel. Location is in close proximity to shops, restaurants and yale. My weekend flowed seamlessly. I got married on memorial day weekend, which is also Yale alumni weekend, so it was really hard to reserve a block of rooms, but the omni hotel was able to accommodate my guests!

We had such an amazing experience working with The Omni New Haven. Every detail was closely cared for, every question was answered thoughtfully and every response we needed was received quickly and thoroughly. Wedding planning can be stressful, but working with The Omni allowed all of our anxieties to be subsided. I never felt uncomfortable asking questions, making requests or even asking to talk through a tiny detail or a schedule question one more time. On the day of the wedding, Lisa and Sara (with whom we worked) were outstanding, which was just the icing on the cake for the work that they had done the whole year through. They were one step ahead of us the whole day, making sure our every need was met and that we were nothing but happy and carefree that day. I cannot describe how grateful we are for having the opportunity to work with The Omni. They were wonderful the whole way through, and the service of all of the staff on the day of the wedding was truly exceptional, from the bellhops to the wait staff to the hotel housekeepers to the hotel sales managers to our event managers. We were simply in awe of their work, as were all of the guests at our wedding. I will miss working with them now that the wedding is over! What a remarkable team, and I feel lucky that we had the chance to work with them.

We had our wedding reception here in August of 2012! It was perfect! Ill admit that I was a little scared when our wedding planner left the company only a few months before our wedding. But Lisa stepped right in and went above and beyond for our family and our big day! It was such a pleasure working with them... I wish I could all the time!! The hotel accommodations were incredible for our MANY out of town guests. Everything was perfect! Thank you!!!!

The Omni Hotel at Yale was a perfect venue for our wedding. We wed at Yale's Battell Chapel (two blocks from the Omni). The Omni provided excellent service. We used a presidential suite for the bride, our guests had blocked rooms on the 7th, 8th and 7th floor. Everyone loved the old grandeur of the hotel. We even took our "pre-wedding" photos there. In the bridal suite, the bride received free breakfast daily, free beverage refills, fresh fruit, complimentary services and more. The guests however had to pay for valet or street parking, internet and services in the business office. That was a disappointment since the blocked price was about $179 per room before taxes. The best part of the Omni? 1. Bridal Suite and Service 2. Old Grandeur of the Hotel 3. Breakfast in the restaurant on the 19th floor the morning after the wedding. Breakfast was TASTY and VERY easy to set up at the last minute!

DO NOT BOOK! Rude, unprofessional, and simply do not care.

The Omni Hotel dropped our hotel block WITHOUT EVEN TELLING US, a month before the wedding. There were no other hotels in the area and they left us high and dry due to the rooms filling up with a Yale event, even though we signed a contract for the block. They admitted to breaking the contract, did not offer anything in return, and tried to blame us for the incident. There was no follow up throughout the booking and the only reason we found out we were dropped was because our guests were not able to book. A true wedding nightmare.

They were infuriating to work with, and never took the blame for leaving us without a hotel block for our wedding. Find a hotel who actually cares about their guests more than just money! It put a huge damper on our wedding planning.