Oxford House Projects Reviews
Reviews
4.6 out of 5 rating
4.6 out of 5 rating
11 Reviews
93% recommend it
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Featured
User4204773 Sent on 01/02/2019Easy, stress-free, and beautiful dream come true
We had a brunch wedding at Oxford House and everything was perfect! I cannot recommend it enough. Jennifer and her team were great to work with and communicated well. Our goal was to have a beautiful but low stress wedding where we didn't have to make any decisions, and that is exactly what we got. All we had to do was pick a caterer (and she gave us a recommended list) and a cake and she did the rest so we had nothing to worry about. When we walked in, I was blown away by how good everything looked! There were two mimosa bars (she set up everything), an amazing donut display, beautiful ceremony set-up with flowered arch, water/drink display, and so much more. Her team quickly flipped the ceremony set-up into tables with great linens and flowers. It was full of little details that we didn't even have to worry about it! The wedding was so easy to plan (we did basically nothing) and we got so many compliments. Jennifer and her team do all of the vendor coordination, prep, serving, bartending, music coordination, and more. She has thought of everything so you don't have to. It was a dream come true. -
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Amy Sent on 03/21/2019A Dream Wedding
"WHERE did you guys find this venue?! It's so great!" I can't count how many of our wedding guests said that to us. We had an 85-guest wedding at The Oxford House in early March and it was so awesome. I can't recommend the venue or Jennifer, the owner, enough. Jennifer is excellent at easing the pressure of planning a huge event, and her taste completely aligned with ours. From vendor coordinating, to color scheme planning, to last minute executing—she's a pro. She correctly estimated we'd be out of bourbon immediately after cocktail hour, so she RAN OUT AND GOT SOME MORE. She's warm and present and attentive and relaxed. And the house is just so cute—and the treehouse! We couldn't be happier. -
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Laura Sent on 10/13/2019Nightmare experience
I literally just got home from the wedding I coordinated with Jennifer at Oxford House and am so upset that I couldn't go to bed without writing my review.
First thing first: My client was set to get married at Oxford House on today 10/12/19. On Tuesday, 10/08/19, Jennifer, the owner of the venue, called my clients (4 days before the wedding) to let them know that we had to move the wedding because the sewage pipes exploded and the venue (her house) was now uninhabitable. Luckily she already had a new venue lined up for us and was already moving all of her tables and decor items to the new house in Encino. I commend her for acting fast and getting that problem solved right away.
When my client actually got to see the property, which was the following morning, Jennifer was a mess- with snot all over her face and she was bawling her eyes out. The whole time they toured the property she was complaining about all the money she was now spending on movers and the new venue. I understand being distraught about something like that happening but the fact is, you still have a business to run and people are depending on you to make their wedding dreams come true. As a business owner, you should never discuss your personal stresses or finances with a client and you should never appear out of control like she did that day (and every day after that). Over the past 4 days, this became a regular thing. Jennifer was consistently rude to my clients and would talk about them in an extremely negative way when they weren't around.
This brings me to today- the day of the wedding. This morning Jennifer called the bride and told her that she might need to find another venue because the smoke from the fires was so bad and that the servers probably wouldn't work under those conditions. Rather than calling my client and stressing her out with these things on the day of her wedding, she should have called me, her wedding planner, so that we could asses the situation together and come up with a game plan- shielding our clients from any unnecessary stress. I spoke to the bride and then contacted Jennifer to let her know that if she had any questions or concerns she needed to reach out to me and not the bride. Jennifer and I then discussed the situation and I decided that we would move forward with having the wedding there in Encino and that we would not move it again. When the bride arrived to the venue shortly after that conversation, the air quality was fine, not even a wood burning smell in the air, and it was an absolutely gorgeous day. The call that Jennifer made to the bride this morning was unwarranted and unnecessary.
Later on in the day I found out that before the bride arrived one of the bridesmaids was talking to Jennifer about how beautiful everything turned out and Jennifer began saying the most horrible things about the bride. I don't even want to repeat her words because they were so hateful and malicious I wouldn't want my client to see or hear what was said.... but it was horrible.
Jennifer left about halfway through the evening and her assistant Jessi took over and was amazing. Jessi had been great to work with the whole time... we all loved her. However, at the end of the night (9:30pm), when Jennifer came back to check in and get everything cleaned up, she was obviously under the influence of something and was getting aggressive with guests and kicking everyone off the property. In all my years in this industry I have never in my life experienced someone as unprofessional, cruel and just flat out mean & hateful as Jennifer at Oxford House. There is no denying the actual Oxford House property is stunningly gorgeous but you couldn't pay me money to ever refer a client to host their wedding or event with someone like her. As a venue owner and wedding planner/coordinator, it is our job to protect our clients from the stressful things that can sometimes happen behind the scenes of a wedding or event but Jennifer seemed to go out of her way to make the whole experience stressful for my clients.
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