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Palate Pleaser Reviews

Palate Pleaser View more information

Reviews

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3.8 out of 5 rating
3.8 out of 5 rating
4 Reviews
75% recommend it
  • Quality of service
    3.8 out of 5 rating
  • Average response time
    3.9 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3.9 out of 5 rating
  • Flexibility
    4.3 out of 5 rating

Awards

4
  • W
    Winter Sent on 10/21/2016
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    They did a fantastic job! with my wedding! They helped me with every detail and with my work schedule was like a life savor!! Amazing food most professional service! Highly 100% recommended !
  • User2503879 Sent on 01/13/2016
    5 out of 5 rating
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      5.0 out of 5 rating
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    Very Happy on my daughters wedding day. It was an absolute perfect day and we could not have done it with out the hard work that
    Palate Pleaser provided. Very well seasoned crew and provided everything that I asked for and more. Would recommend them to anyone who wants a hands free day.
    Food, cake were delicious. Flowers were just what I had ordered. I received lots of complements from my guest. Thank you, thank you, thank you. The Grooms Mother hired their service for the rehearsal venue location and dinner catering. It was vey convenient having one place handle this for our families.
  • E
    Erica Sent on 11/28/2008
    3.2 out of 5 rating
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      3.0 out of 5 rating
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      3.5 out of 5 rating
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      1.0 out of 5 rating
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      3.5 out of 5 rating
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      5.0 out of 5 rating
    I had Palate Pleaser make our cake and my bridal bouquet only.

    There were both very positive and also very negative sides to working with this vendor:

    As far as the cake is concerned, the recipe was absolutely delicious. We chose carrot cake and we had a few guests who don't normally like it but they loved it.

    For my bouquet I was somewhat disappointed. It was pretty, but not quite what I had gone over in my discussion with the owner. I gave an exact list of flowers I like and said they could choose from any of those (i.e, I didn't really want any other flower types in it). I ended up with a bouquet that had 4 of the flowers I liked, but also 3 other kinds which I really didn't. Not a huge problem, but if I had been a less flexible bride, it might have been.

    Ultimately, my groom and I were rather upset with the service because of a lack of professionalism. They were extremely flexible and helpful during the planning phase, but at the wedding all bets were off. Before the ceremony the owner came to give me my bouquet and asked about the bill. She said we could pay whenever, but it was obviously her preference that I paid her at that moment. About 15 minutes after the ceremony finished, she found myself and the groom again and asked us to pay then. We were already running late to leave for the reception venue and she ended up making us even later, on top of adding stress to my already stressful day.

    Furthermore, since paying her that day, I have asked for an invoice for my own records and also because I think we may have been over charged the amount of our initial deposit, but she will not return any messages.
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  • User1769822 Sent on 08/18/2014
    1.8 out of 5 rating
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      2.0 out of 5 rating
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      2.0 out of 5 rating
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      1.0 out of 5 rating
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    Great food and desserts. That is the only thing that I would recommend with them. They are a "one-stop-shop" in terms flowers, wedding coordination, bar service, etc, but it was very clear at our wedding she could not handle additional services. Cocktail hour ran late, she was rude to guests who were getting food at the buffet line, there were no bottles of wine at the tables, and she found excuses for everything. These were just a few of the details that were terrible. I would never use her or her services again.