Palm Harbor white chapel/harbor hall Reviews
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Reviews
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4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
17 Reviews
86% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.3 out of 5 rating
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Ashley Sent on 07/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This location is perfect if you're looking for a little white chapel. I love that it has both the historic chapel with tons of nature light, stained glass and that classic small town feel, with a recently built reception hall. The hall is lovely and very funtional, plus you don't have to worry about moving locations. The value is great too, not only is the rental itself budget friendly but the bar services that at have to be booked through the hall are pretty reasonable too. We actually waited until just a few months before the wedding to add them on ( after we were sure we were able to keep everything else in budget). When I started my rental it was under another manager and while the transition was a little rocky, Tracy the new manager was a joy to work with. I think that if she had been there from the start it would have been a flawless process. The day of the event everything went smoothly (we did hire a day of planner just to make sure everything went off on time). Finally our refund check for the security deposit came back quickly which was nice ( I've had to track it down with some other vendors). Overall a great experience and a phenomenal value.This location is perfect if you're looking for a little white chapel. I love that it has both the historic chapel with tons of nature light, stained glass and that classic small town feel, with a recently built reception hall. The hall is lovely and very funtional, plus you don't have to worry about moving locations. The value is great too, not only is the rental itself budget friendly but the bar services that at have to be booked through the hall are pretty reasonable too. We actually waited until just a few months before the wedding to add them on ( after we were sure we were able to keep everything else in budget). When I started my rental it was under another manager and while the transition was a little rocky, Tracy the new manager was a joy to work with. I think that if she had been there from the start it would have been a flawless process. The day of the event everything went smoothly (we did hire a day of planner just to make sure everything went off on time). Finally our refund check for the security deposit came back quickly which was nice ( I've had to track it down with some other vendors). Overall a great experience and a phenomenal value. -
Quality of service
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Kyle Sent on 04/07/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great location and you can't be the price. The fact that we had the ceremony in a church and then were able to walk to our venue for the rehearsal made things so easy. And the people at the Hall worked with us so that we could get inside early and customize the venue exactly they way we wanted it.Great location and you can't be the price. The fact that we had the ceremony in a church and then were able to walk to our venue for the rehearsal made things so easy. And the people at the Hall worked with us so that we could get inside early and customize the venue exactly they way we wanted it. -
Quality of service
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User1921982 Sent on 11/14/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved the white chapel!! Great having ceremony and reception right next to each other! Can't beat the price either!Loved the white chapel!! Great having ceremony and reception right next to each other! Can't beat the price either! -
Quality of service
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User1209838 Sent on 06/21/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love the White Chapel! This is the cutest place and so convenient because they also have a hall for receptions. The woman who works there and becomes your "day of" coordinator, Janice, is so wonderful and is a blessing to have!I love the White Chapel! This is the cutest place and so convenient because they also have a hall for receptions. The woman who works there and becomes your "day of" coordinator, Janice, is so wonderful and is a blessing to have! -
Quality of service
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Kelly Sent on 04/15/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Janice's is such a big help. Made our day the best ever! Everyone loved this venue. I would highly recommend it!!Janice's is such a big help. Made our day the best ever! Everyone loved this venue. I would highly recommend it!! -
Quality of service
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Sarah Sent on 03/22/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We would highly recommend Harbor Hall to anyone for a venue for the sole reason of having worked with Janice. Janice is who you want in your corner. She knows her stuff and is not afraid to go to bat for her bride. Her organizational skills and knack for details are top notch. All of her dedication and hard work paid off because our reception exceeded our expectations.
Janice, we cannot thank you enough for coordinating our perfect evening.
We must also give a shout out to the bar staff at Harbor Hall. They were AMAZING!
We would highly recommend Harbor Hall to anyone for a venue for the sole reason of having worked with Janice. Janice is who you want in your corner. She knows her stuff and is not afraid to go to bat for her bride. Her organizational skills and knack for details are top notch. All of her dedication and hard work paid off because our reception exceeded our expectations.
Janice, we cannot thank you enough for coordinating our perfect evening.
We must also give a shout out to the bar staff at Harbor Hall. They were AMAZING!
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Quality of service
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User1079509 Sent on 01/28/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Janice was such a pleasure to work with! She was responsive, friendly and flexible! I had a lot of decorations I wanted to "test" in the chapel and the hall - and she did her best to work with my limited schedule. The chapel and hall are so cute and perfect! Great option for an indoor ceremony and reception!Janice was such a pleasure to work with! She was responsive, friendly and flexible! I had a lot of decorations I wanted to "test" in the chapel and the hall - and she did her best to work with my limited schedule. The chapel and hall are so cute and perfect! Great option for an indoor ceremony and reception! -
Quality of service
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Liz Sent on 11/16/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A wonderfully beautiful wedding in the most charming of venues! Janice Bieu is my new best friend, a fabulous wedding coordinator that comes as part of the wedding package when you book the chapel and Harbor Hall.A wonderfully beautiful wedding in the most charming of venues! Janice Bieu is my new best friend, a fabulous wedding coordinator that comes as part of the wedding package when you book the chapel and Harbor Hall. -
Quality of service
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Nicole Sent on 08/20/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Janice is awesome! She helped us every step of the way and our wedding/reception turned out better than we ever expected. The Chapel is beautiful and charming and the Hall is a perfect setting for a party! We have zero complaints- only awesome things to say about the venue and the service we received! Love the White Chapel!Janice is awesome! She helped us every step of the way and our wedding/reception turned out better than we ever expected. The Chapel is beautiful and charming and the Hall is a perfect setting for a party! We have zero complaints- only awesome things to say about the venue and the service we received! Love the White Chapel! -
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Mike Sent on 05/11/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The perfect venue for 115 or less guests. We had about 85 guests and the chapel and hall were perfect sizes. The chapel is a beautiful place with stain-glass windows and wood floors, had a real rustic feel to it. The reception hall was beautiful with a spacious dance floor and high ceilings. Janice was our wedding organizer and she really busts her butt to make sure everything is how and what you want it to be. She was awesome and so was the venue!! We highly recommend her and the White Chapel!!The perfect venue for 115 or less guests. We had about 85 guests and the chapel and hall were perfect sizes. The chapel is a beautiful place with stain-glass windows and wood floors, had a real rustic feel to it. The reception hall was beautiful with a spacious dance floor and high ceilings. Janice was our wedding organizer and she really busts her butt to make sure everything is how and what you want it to be. She was awesome and so was the venue!! We highly recommend her and the White Chapel!! -
Quality of service
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Leah Sent on 04/10/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely hands down the best vendor I used!! The Hall is gorgeous, and the price is better than any other hall any where in the area!! Janice the coordinator is amazing and helps with every step of the process. Would recommend to anyone!!!Absolutely hands down the best vendor I used!! The Hall is gorgeous, and the price is better than any other hall any where in the area!! Janice the coordinator is amazing and helps with every step of the process. Would recommend to anyone!!! -
Quality of service
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Gina Sent on 03/28/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very clean and they were so sweet. My friends were not coming into town till the day of and I was planning to go do some last minute set-up things... the head of the White Chapel said she would do it herself before allowing me to do anything on my big day. My caterer ended up doing it anyway, but it was so nice that they would go above and beyond!Very clean and they were so sweet. My friends were not coming into town till the day of and I was planning to go do some last minute set-up things... the head of the White Chapel said she would do it herself before allowing me to do anything on my big day. My caterer ended up doing it anyway, but it was so nice that they would go above and beyond! -
Quality of service
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User2346739 Sent on 10/02/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
We only booked Harbor Hall for our reception (didn't use White Chapel for the ceremony). The hall was amazing though. We fell in love with the architectural details (exposed trusses and hvac system, large windows, etc). We were able to customize the layout of the hall exactly how we wanted. The bar package has to be purchased through them but it was a fair price so that's not really a bad thing. They have a lot of tables and chairs on hand that you can use. We ended up renting chairs though because we wanted the white garden chairs. Overall, great staff and great building! We definitely recommend Harbor Hall. :)We only booked Harbor Hall for our reception (didn't use White Chapel for the ceremony). The hall was amazing though. We fell in love with the architectural details (exposed trusses and hvac system, large windows, etc). We were able to customize the layout of the hall exactly how we wanted. The bar package has to be purchased through them but it was a fair price so that's not really a bad thing. They have a lot of tables and chairs on hand that you can use. We ended up renting chairs though because we wanted the white garden chairs. Overall, great staff and great building! We definitely recommend Harbor Hall. :) -
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User1633381 Sent on 05/27/20144.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We were scared of hosting our wedding after reading some of the reviews after the management change but working with Jane was a pleasure. She was able to accommodate our time schedule and needs. It is true that there is no "wedding coordinator" but we ironed everything out in our rehearsal and asked a friend to helped with the smaller things and the wedding went out without a hitch. The white chapel was a great venue and we were absolutely thrilled with our day. The bar package and bartender were very reasonable and allowed us to provide our guests with a full bar on our budget.We were scared of hosting our wedding after reading some of the reviews after the management change but working with Jane was a pleasure. She was able to accommodate our time schedule and needs. It is true that there is no "wedding coordinator" but we ironed everything out in our rehearsal and asked a friend to helped with the smaller things and the wedding went out without a hitch. The white chapel was a great venue and we were absolutely thrilled with our day. The bar package and bartender were very reasonable and allowed us to provide our guests with a full bar on our budget. -
Quality of service
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Leesa Sent on 08/21/20161.8 out of 5 rating
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Quality of service 1.5 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 2.5 out of 5 rating
location is great, staff doesn't give a hoot about customers before or during event, the prep kitchen sink backs up in the kitchen floor drainlocation is great, staff doesn't give a hoot about customers before or during event, the prep kitchen sink backs up in the kitchen floor drain -
Quality of service
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User1246112 Sent on 07/17/20131.6 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 2.5 out of 5 rating
We originally signed a contract with the White Chapel when Janice, the venue coordinator, was working there. We loved Janice and felt very comfortable with her. Two weeks before our wedding, the Main Street Organization decided to end their contract with the county and gave the chapel and related services back to the county. At that time, Janice was let go and NOONE contacted us to let us know of the changes. Essentially, our wedding coordinator was gone and we were left scrambling at the last minute. The people who took over had NO idea what they were doing, nor were they overly responsive. In fact, it wasn't until two days before the wedding that I discovered they ordered the wrong wine. It was the most unprofessional "business" I have dealt with. I absolutely LOVE the chapel and am so glad that I got married there, but the lack of respectable management would make me caution anyone who considers using the venue until things get straightened out. I was extremely disappointed at the quality of service provided once the changes were made.We originally signed a contract with the White Chapel when Janice, the venue coordinator, was working there. We loved Janice and felt very comfortable with her. Two weeks before our wedding, the Main Street Organization decided to end their contract with the county and gave the chapel and related services back to the county. At that time, Janice was let go and NOONE contacted us to let us know of the changes. Essentially, our wedding coordinator was gone and we were left scrambling at the last minute. The people who took over had NO idea what they were doing, nor were they overly responsive. In fact, it wasn't until two days before the wedding that I discovered they ordered the wrong wine. It was the most unprofessional "business" I have dealt with. I absolutely LOVE the chapel and am so glad that I got married there, but the lack of respectable management would make me caution anyone who considers using the venue until things get straightened out. I was extremely disappointed at the quality of service provided once the changes were made. -
Quality of service
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Amanda Sent on 10/09/2013
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Quality of service 0.0 out of 5 rating
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Average response time 0.0 out of 5 rating
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Professionalism 0.0 out of 5 rating
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Value 0.0 out of 5 rating
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Flexibility 0.0 out of 5 rating
I originally Signed my contract with Janice a little over a year before our wedding.we just got married on Oct 2.well a couple months before my wedding I called Janice to touch base with her.and low and behold,there was new management.no one called or emailed me to inform me of such a change.and I could tell just by speaking to these people over the phone they had no idea what they were doing.it was always a hassle to get ahold of someone.and this is coming from a bride who completely planned my wedding alone because all of our families don't live her.when Janice was there she was so helpful,easy to get ahold of and would just call to check on things.at the white chapel u have to find everything yourself,linens and all.they do not supply anything except tables and chairs.not even champagne glasses for the toast,even though i bought the 4 hour liquor package.in addition the ac in both chapel and reception hall were not set accordingly.my guests were sweating bullets.and I had less than 50 people total.the one thing that sold us on getting married here was you can ring the chapel bell after you ceremony.well guess what,we went to ring it and it didn't work.no one told us.there is also people in the hall to I guess supervise but no one to assist you about time,to tell you when to do anything.family members had to check to see if I could walk to front of church for ceremony.which Janice said she would be there to help with all that.but they made the brilliant decision of letting her go.no employees checked to chapel to make sure it was cleared out before locking it up.we didn't recieve a cocktail hour to take photos so I barely got any of me and the groom with family.I am so disappointed.my family members were running around doing everything they could barely enjoy themselves.this is now how it should be!i did not want my wedding this way.I'm glad I paid them all that money,guess they made out.I originally Signed my contract with Janice a little over a year before our wedding.we just got married on Oct 2.well a couple months before my wedding I called Janice to touch base with her.and low and behold,there was new management.no one called or emailed me to inform me of such a change.and I could tell just by speaking to these people over the phone they had no idea what they were doing.it was always a hassle to get ahold of someone.and this is coming from a bride who completely planned my wedding alone because all of our families don't live her.when Janice was there she was so helpful,easy to get ahold of and would just call to check on things.at the white chapel u have to find everything yourself,linens and all.they do not supply anything except tables and chairs.not even champagne glasses for the toast,even though i bought the 4 hour liquor package.in addition the ac in both chapel and reception hall were not set accordingly.my guests were sweating bullets.and I had less than 50 people total.the one thing that sold us on getting married here was you can ring the chapel bell after you ceremony.well guess what,we went to ring it and it didn't work.no one told us.there is also people in the hall to I guess supervise but no one to assist you about time,to tell you when to do anything.family members had to check to see if I could walk to front of church for ceremony.which Janice said she would be there to help with all that.but they made the brilliant decision of letting her go.no employees checked to chapel to make sure it was cleared out before locking it up.we didn't recieve a cocktail hour to take photos so I barely got any of me and the groom with family.I am so disappointed.my family members were running around doing everything they could barely enjoy themselves.this is now how it should be!i did not want my wedding this way.I'm glad I paid them all that money,guess they made out. -
Quality of service