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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
Where do I even start? I can't say enough about Paper Doll Bridal and Mellissa, the owner. A little back-story. I live in St. Thomas, USVI. My family lives in Georgia. I thought this would be a fun way to include my mom in the wedding planning, so I sent Mellissa my dress inspiration, booked my flight and waited. I was worried since I gave Mellissa so little time, but she knew when I would be there and totally made it happen. I had surprised my mom, so she didn't know I was coming home until the day of the fitting. I had to confirm the appointment THAT DAY. We ended up getting there about 45 minutes late. Mellissa kept the shop open for me and my mom. The dress? I can't even... It's PERFECT. I sent her inspiration photos, told her things I wanted to change, and she made it. That's right. SHE MADE IT. AND her pricing was very reasonable.
Also, when I tried on the dress, there were just a few things I had to change. (Since I wasn't there for her to measure in person, I gave her some slightly off sizes.) She fixed them right there in less than 5 minutes.
I would HIGHLY recommend Paper Doll Bridal. She's fantastic and my wedding day would not be perfect had she not made my dress.
Where do I even start? I can't say enough about Paper Doll Bridal and Mellissa, the owner. A little back-story. I live in St. Thomas, USVI. My family lives in Georgia. I thought this would be a fun way to include my mom in the wedding planning, so I sent Mellissa my dress inspiration, booked my flight and waited. I was worried since I gave Mellissa so little time, but she knew when I would be there and totally made it happen. I had surprised my mom, so she didn't know I was coming home until the day of the fitting. I had to confirm the appointment THAT DAY. We ended up getting there about 45 minutes late. Mellissa kept the shop open for me and my mom. The dress? I can't even... It's PERFECT. I sent her inspiration photos, told her things I wanted to change, and she made it. That's right. SHE MADE IT. AND her pricing was very reasonable.
Also, when I tried on the dress, there were just a few things I had to change. (Since I wasn't there for her to measure in person, I gave her some slightly off sizes.) She fixed them right there in less than 5 minutes.
I would HIGHLY recommend Paper Doll Bridal. She's fantastic and my wedding day would not be perfect had she not made my dress.