Park MGM Reviews

Reviews

• Lindsay Sent on 03/01/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We held our reception at the Monte Carlo and had a wonderful time! The food was excellent, the catering department (Carrie Florres is who we dealt with) was phenomenal to work with and they did an excellent job with setting up the room. I could not have asked for more from a reception venue. We had our guests stay (60 of them) at the hotel so it was perfect to have the reception here and everyone raved about how wonderful it was. We have gotten tons and tons of compliments on our wedding specifically about the reception!!!

  We held our reception at the Monte Carlo and had a wonderful time! The food was excellent, the catering department (Carrie Florres is who we dealt with) was phenomenal to work with and they did an excellent job with setting up the room. I could not have asked for more from a reception venue. We had our guests stay (60 of them) at the hotel so it was perfect to have the reception here and everyone raved about how wonderful it was. We have gotten tons and tons of compliments on our wedding specifically about the reception!!!
• Toni Sent on 04/07/2009
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Carolyn and the entire caterinf staff were wonderful. They are flexible in letting you make changes until the very end. All the staff was very responsive the day of the event. The food was fabulous, our guests said that it was some of the best that they have ever had. It was a fabulous event.

  Carolyn and the entire caterinf staff were wonderful. They are flexible in letting you make changes until the very end. All the staff was very responsive the day of the event. The food was fabulous, our guests said that it was some of the best that they have ever had. It was a fabulous event.
• Shawn Sent on 05/02/2009
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Could not have been better ... from start to finish, just perfect!! Not only was it a beautful chapel, our guest loved everything about it also.

  Could not have been better ... from start to finish, just perfect!! Not only was it a beautful chapel, our guest loved everything about it also.
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• Christina Sent on 02/02/2008
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  The food & setup was perfect. The bartender was very friendly. The space for the reception was beautiful & spacious.

  The food & setup was perfect. The bartender was very friendly. The space for the reception was beautiful & spacious.
• Pamala Sent on 09/17/2008
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  They did a beautiful job on my hair. I can complain at all. We were able to book an appointment to have it done that same weekend. They did everything I wanted and did it within a reasonable amount of time.

  They did a beautiful job on my hair. I can complain at all. We were able to book an appointment to have it done that same weekend. They did everything I wanted and did it within a reasonable amount of time.
• Allison Sent on 08/01/2011
  4.7 out of 5 rating

  4.7
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0

  We had our wedding reception at The Pub @ Monte Carlo. We used Monte Carlo's catering and the loft space at The Pub. Jovana was our contact at The Pub and she was awesome. Everything that I asked her, she responded in a timely manner and was thurough. She helped with all our needs and was flexible to changes all the way up until that day.
  
  The food was ok. It was normal catering food which isn't grand, but isn't horrible.
  
  Overall, it was a great experience and I really wouldnt change a thing. Thanks Monte Carlo, The Pub, and Jovana.

  We had our wedding reception at The Pub @ Monte Carlo. We used Monte Carlo's catering and the loft space at The Pub. Jovana was our contact at The Pub and she was awesome. Everything that I asked her, she responded in a timely manner and was thurough. She helped with all our needs and was flexible to changes all the way up until that day.
  
  The food was ok. It was normal catering food which isn't grand, but isn't horrible.
  
  Overall, it was a great experience and I really wouldnt change a thing. Thanks Monte Carlo, The Pub, and Jovana.
• Sara Sent on 11/30/2009
  4.6 out of 5 rating

  4.6
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  The photography is actually done by another company that is located in the Monte Carlo. The woman we had was very nice, I wish I could remember her name. The officiant asked if we wanted a religious or civil service, we went for a little in the middle. Not too much God stuff, it was REALLY fast. We decided to have the wedding broadcasted over the internet to the family members that couldn't make it. Even at the last second they still were able to make me a video of the ceremony. A- only because the lady that was planning the wedding was not there for the wedding and we weren't allowed to go into the chapel until RIGHT before the wedding.

  The photography is actually done by another company that is located in the Monte Carlo. The woman we had was very nice, I wish I could remember her name. The officiant asked if we wanted a religious or civil service, we went for a little in the middle. Not too much God stuff, it was REALLY fast. We decided to have the wedding broadcasted over the internet to the family members that couldn't make it. Even at the last second they still were able to make me a video of the ceremony. A- only because the lady that was planning the wedding was not there for the wedding and we weren't allowed to go into the chapel until RIGHT before the wedding.
• Beckey Sent on 06/10/2008
  4.6 out of 5 rating

  4.6
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  The hair stylist was wonderful, did a fantastic job and was very friendly. The person who did my makeup could've been better. Nail technician was average. Very pricy, but convenient because we stayed at and were married at the Monte Carlo.

  The hair stylist was wonderful, did a fantastic job and was very friendly. The person who did my makeup could've been better. Nail technician was average. Very pricy, but convenient because we stayed at and were married at the Monte Carlo.
• Kierstin Sent on 08/26/2008
  4 out of 5 rating

  4.0
  • Quality of service
    3.5 out of 5 rating
    3.5
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    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0
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    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0

  I needed a quick wedding after my husband got out of bootcamp, and instead of having a cheap Vegas wedding we were able to book within 3 days to have a beautiful ceremony. The flowers they provided me were perfect and they made sure everything was exactly the way i wanted it! The photogrophy was a little pricey, but they turned out beautifully and i got a cd slideshow of the wedding. All in all it was a perfect day!

  I needed a quick wedding after my husband got out of bootcamp, and instead of having a cheap Vegas wedding we were able to book within 3 days to have a beautiful ceremony. The flowers they provided me were perfect and they made sure everything was exactly the way i wanted it! The photogrophy was a little pricey, but they turned out beautifully and i got a cd slideshow of the wedding. All in all it was a perfect day!
• Melissa Sent on 04/30/2008
  3.5 out of 5 rating

  3.5
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
  • Professionalism
    3.5 out of 5 rating
    3.5
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0

  Great experience. These folks know how to give a great wedding. They took care of everything and treated us very special on this very special day!

  Great experience. These folks know how to give a great wedding. They took care of everything and treated us very special on this very special day!
• Queenie Sent on 08/02/2011
  1.4 out of 5 rating

  1.4
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    3.0 out of 5 rating
    3.0
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    1.0 out of 5 rating
    1.0

  Note: I chose an obscure date because I can't post a review until AFTER the wedding but this is a review on my experience with Monte Carlo before booking with them. This all happened in May/June 2011.
  
  We were planning on holding our ceremony and reception at this location but I was absolutely appalled by the customer service and felt compelled to write my very first review to help future brides steer clear of the Monte Carlo! I swear I am not a high-maintenance bride by any means, but with planning our wedding from LA, I was hoping to get some straight-forward answers and not have my time wasted. I originally sent in an inquiry form on the Monte Carlo Wedding website and received an email with a breakdown of the ceremony packages they provide. I responded to that email with some questions and asked to see their reception menu option but never received a response. I eventually called the phone number they provided and asked to speak to the girl originally helping me (I'll leave names out of this since this is an especially harsh review) she was apparently busy so another girl helped me. She took down my email address and promised to send out the catering/reception menus. After I received the email and went over the attached menus, I still had a few questions that weren't answered by looking through the menus so I sent an email to the new girl helping me with a list of my questions.. but no response. I eventually got an email response from yet a THIRD girl with the EXACT SAME menu attachments the second girl had sent me, but no answers to my questions. Really? I've dealt with 3 different girls and have had my time completely wasted. Apparently they are only capable of sending out the same email responses over and over again without actually reading the contents. We were pretty set on holding both our ceremony and reception at the Monte Carlo because of their reasonable prices but after this experience I can only tell future brides to avoid this place like the plague.
  
  Note: We ended up booking our ceremony at Caesar's and reception at Lawry's The Prime Rib. I've been VERY pleased with the responsiveness of both locations and the prices are definitely comparable!

  Note: I chose an obscure date because I can't post a review until AFTER the wedding but this is a review on my experience with Monte Carlo before booking with them. This all happened in May/June 2011.
  
  We were planning on holding our ceremony and reception at this location but I was absolutely appalled by the customer service and felt compelled to write my very first review to help future brides steer clear of the Monte Carlo! I swear I am not a high-maintenance bride by any means, but with planning our wedding from LA, I was hoping to get some straight-forward answers and not have my time wasted. I originally sent in an inquiry form on the Monte Carlo Wedding website and received an email with a breakdown of the ceremony packages they provide. I responded to that email with some questions and asked to see their reception menu option but never received a response. I eventually called the phone number they provided and asked to speak to the girl originally helping me (I'll leave names out of this since this is an especially harsh review) she was apparently busy so another girl helped me. She took down my email address and promised to send out the catering/reception menus. After I received the email and went over the attached menus, I still had a few questions that weren't answered by looking through the menus so I sent an email to the new girl helping me with a list of my questions.. but no response. I eventually got an email response from yet a THIRD girl with the EXACT SAME menu attachments the second girl had sent me, but no answers to my questions. Really? I've dealt with 3 different girls and have had my time completely wasted. Apparently they are only capable of sending out the same email responses over and over again without actually reading the contents. We were pretty set on holding both our ceremony and reception at the Monte Carlo because of their reasonable prices but after this experience I can only tell future brides to avoid this place like the plague.
  
  Note: We ended up booking our ceremony at Caesar's and reception at Lawry's The Prime Rib. I've been VERY pleased with the responsiveness of both locations and the prices are definitely comparable!