Pearl's Place Reviews
Reviews
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4.1 out of 5 rating
4.1 out of 5 rating
175 reviews
81% recommend it
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![Miranda and Ian]()
Miranda Sent on 02/01/2022My Dream Dress
Kim did an amazing job and found my DREAM dress! I would recommend them to anyone and everyone. -
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Leah Sent on 01/08/2019
Found my gown!
I found Pearl’s Place as I was looking to try on a brand new Wtoo gown. I flew in and tried on gowns with my mom and Dad. From the start I was impressed by the organization, selection, and knowledge of the staff. We were allowed to browse will no pressure and they recommended a few additional gowns once they got an idea of what I was looking for. The ladies were helpful without being too invasive or pushy like I’ve experienced at other salons. We saved my gown for last and I knew immediately it was my gown. The team made my experience stress free and fun. My parents even enjoyed the day! I bought my gown that day and it came in two months early. They even shipped it to me when I got sent overseas again on very little notice. The prices and selection are amazing and I would definitely shop here again for all of my gowns and accessories. Thank you Pearl’s Place! -
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![Caitlin]()
Caitlin C. Sent on 03/13/2020Lisa helped me say "Yes to the dress!"
Our wedding was a destination wedding in Gatlinburg, TN on June 23, 2019. Pearl's place has many beautiful dresses and Lisa helped me find a dress that made me feel beautiful! I walked into Pearl's Place after having a terrible experience at another store down the road. Lisa met me with a smile and asked a few questions about what I wanted. She cheered me up and assisted me in making an appointment to come back later that week. The first dress she showed me that I tried on during my appointment was "the dress!" Lisa showed me dresses in my budget, which I was appreciate of. She was very sweet and kind. She gave her honest opinion and was not only trying to make a sale. I appreciated her honesty! During my appointment, the other staff members also helped and let me know they thought that was "the dress" too! It was such a relaxed atmosphere, which was nice. I wanted to find a dress that wouldn't feel too heavy in the summer heat, but was within my budget. I wanted a dress that was simple, yet beautiful. She found it on the first try!
My appointment at Pearl's Place was on 10/26/18 for my wedding in June 2019. Pearl's Place ordered the dress and it came in around end of February 2019 to beginning March 2019.
Let my husband's reaction show you what he thought of the dress on me in the pictures! He is not a man who cries very often, but he cried big tears when he saw me come down the aisle that day! -
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![MrsMorgan2018]()
Carissa Sent on 11/26/2016I would highly recommend this place! I went to this shop after a terrible experience at David's Bridal and they were so helpful. Lisa was the best and a great consultant. I wasn't expecting to find anything today and I did
and it is beautiful! And I got a discount for black Friday! You will not be disappointed when going here to try on dresses!
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User2473983 Sent on 12/18/2015This was the only place I had to look for my wedding dress. The workers here are very patient and helpful. I had no problems with the alterations. Everything was perfect and my dress was beautiful! thank you! -
User2289707 Sent on 08/27/2015Found the dress of my life. Thank you for the help -
User1712947 Sent on 07/15/2014the minute I walked through the door, everyone was so helpful. The first four dresses that I tried on was a nightmare, but the last dress was the dress! They provided wonderful customer service. -
User2012144 Sent on 01/16/2015I loved this place! They had my perfect dress, it came in on time and the staff (as well as the owners who are on site all day every day to answer every question) were all extremely friendly! During the time that I spent there I saw a few examples of the negativity written about on this site and I was appalled by the customer, not the service! People wanting special treatment, people saying they gained a little weight (and expecting the seamstress to what, glue the extra fabric back on?), people not listening to the explanation of how sizing differs by designer. Every girl knows some brands run small so when people came in upset, even I could've explained, just by overhearing from earlier brides, what the protocol was! I don't understand the negativity. You come in happy ready to prepare for the happiest day of your life and you leave happy with an order for a beautiful dress! Thank you Pearl's place!
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User1268853 Sent on 08/01/2013I really enjoined shopping at Pearls. Ruth was very helpful and patent with me. I tried on a ton of dresses and ended up getting one I never would have picked on my own. They respond quickly with emails AND phone calls. To the questions I asked They are great with helping to take care of issues. -
User1650019 Sent on 06/06/2014Pearl's place has a wide selection of dresses. The ladies were so nice and helpful. I LOVE my wedding dress.
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User1541137 Sent on 02/22/2014Love my dress! I Had a great experience at Pearl's. Try and pick days and time to go when they aren't as busy and you won't regret it! Sats are their busiest days so dont bother unless you want to just browse around.
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User1329276 Sent on 09/14/2013We had such a pleasurable experience at Pearls Place. It was the first shop my daughter visited and they were so patient and spent a lot of time with us. Michele was wonderful. My daughter did not know what type of dress she wanted. Every dress Michele pulled looked gorgeous on my daughter. We went to several other shops but returned to buy the very first dress Michele pulled for us. We also bought the bridesmaid dresses there. Everyone at the shop was so helpful! We never felt rushed and everything happened exactly as we were told. When we went to try on my daughters dress after it came in, they spent time with us again letting us try it on and take pictures. I would highly recommend Pearls. My daughter found a gorgeous dress right on budget with free alterations from people who know what they are doing!
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User1142203 Sent on 04/23/2013After reading some of the reviews, it made me think how easy it is to sit down and fire off a negative email, especially when angry. I have to say our experience with Pearls Place was a very positive experience in every way. We knew they were very busy on Saturdays, so we called and made an appointment for our first visit on a Monday and made the drive to New Orleans from Mobile. We were greeted at the door by several ladies and taken immediately to the bridal area. The sales lady that helped us was extremely patient. She asked what type of dress I was interested in. She brought me several different types of dresses and we began to try them on. It was a wonderful experience. We kept some and put some back. We kept going back to dress #3. Our sales person put a sash and brooch on the dress and it just was stunning. We would have never thought of that. When she added the veil, we knew that was the dress for me. They all were kind, considerate, and thoughtful. We went back on a Wednesday for the first alterations. We had a very short wait. The seamstresses were very professional and did a great job. The last fitting was on a Saturday. We got there about 9:30 A.M. because we knew they would be very busy. We were #11 in line for alterations and knowing we would have to wait, we took several things we could do while waiting. When I tried the dress on, it fit perfectly. The owner helped me pick out a veil that I love, and had it shipped to my house. She then took my dress, steamed it for me, and gave us all a big hug and thanked us for our business.
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