Petroleum Club Reviews
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Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
24 Reviews
94% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.6 out of 5 rating
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Anna F. Sent on 09/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding of My Dreams!
The Petroleum Club helped make the wedding of my dreams come true! The entire staff was nothing but professional and personable the entire time we worked with them. They made sure that every detail was attended to so that we didn't have to stress. If you're looking for a classy, elegant, STRESS FREE wedding - this is absolutely the venue for you. They take care of food, DECORATIONS, lighting, music, etc. Nothing is missed with this group! Jordan, the Events Manager is SPECTACULAR. She listened to all my concerns, wants, anxieties and made it all work seamlessly. Without her, we wouldn't have had the event that we did. The food was great, the service was amazing, and I would recommend this venue to anyone looking for a wedding venue!The Petroleum Club helped make the wedding of my dreams come true! The entire staff was nothing but professional and personable the entire time we worked with them. They made sure that every detail was attended to so that we didn't have to stress. If you're looking for a classy, elegant, STRESS FREE wedding - this is absolutely the venue for you. They take care of food, DECORATIONS, lighting, music, etc. Nothing is missed with this group! Jordan, the Events Manager is SPECTACULAR. She listened to all my concerns, wants, anxieties and made it all work seamlessly. Without her, we wouldn't have had the event that we did. The food was great, the service was amazing, and I would recommend this venue to anyone looking for a wedding venue! -
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Abbey Sent on 01/11/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
From the very first phone call through the moment leaving the reception, the Petroleum Club team was beyond everything you could want in a vendor - professional, punctual and friendly. I did not have one extra worry leading up to the wedding and at the reception because the amount of time and energy the team poured into making sure all of the my wants and hopes were fulfilled. Guests raved about the venue, the amazing decorations and how delicious the food was. My family raved about how smoothly and flawless that event went and I rave about the friendships I have with Kathy and Dayna. As my mom said after the event, "There is no other place to have an event."From the very first phone call through the moment leaving the reception, the Petroleum Club team was beyond everything you could want in a vendor - professional, punctual and friendly. I did not have one extra worry leading up to the wedding and at the reception because the amount of time and energy the team poured into making sure all of the my wants and hopes were fulfilled. Guests raved about the venue, the amazing decorations and how delicious the food was. My family raved about how smoothly and flawless that event went and I rave about the friendships I have with Kathy and Dayna. As my mom said after the event, "There is no other place to have an event." -
Quality of service
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Rachel Sent on 10/01/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The petroleum club is one of wichita's best kept secrets as far as wedding venues go! This place is beautiful and their staff is extremely accommodating and friendly. This is almost a one-stop-shop as far as weddings go. Their rental price includes DJ, lighting, linens, tables, chairs, decor(including center pieces and real touch silk flowers), and more! It is without a doubt one of the best decisions we made. Kathy was so awesome to work with! You will not be dissapointed! Their food was amazing as well!The petroleum club is one of wichita's best kept secrets as far as wedding venues go! This place is beautiful and their staff is extremely accommodating and friendly. This is almost a one-stop-shop as far as weddings go. Their rental price includes DJ, lighting, linens, tables, chairs, decor(including center pieces and real touch silk flowers), and more! It is without a doubt one of the best decisions we made. Kathy was so awesome to work with! You will not be dissapointed! Their food was amazing as well! -
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Emily Sent on 01/16/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kathy and her ladies are amazing!!!! the venue is gorgeous and the entire process is stress free and i cant help myself by bragging about where my reception is going to be!Kathy and her ladies are amazing!!!! the venue is gorgeous and the entire process is stress free and i cant help myself by bragging about where my reception is going to be! -
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Kelley Sent on 11/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kathy and her staff at the Petroleum Club were fantastic. Very helpful and accommodating to our specific needs. Appreciate all that she did for us. It's a beautiful venue with a very helpful staff. Thank you for helping make my daughters wedding wonderful.Kathy and her staff at the Petroleum Club were fantastic. Very helpful and accommodating to our specific needs. Appreciate all that she did for us. It's a beautiful venue with a very helpful staff. Thank you for helping make my daughters wedding wonderful. -
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User2343462 Sent on 09/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing, perfect, from start to finish. It was beautiful, everything and more than I expected. Wish I had another daughter to do it again.Amazing, perfect, from start to finish. It was beautiful, everything and more than I expected. Wish I had another daughter to do it again. -
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User2263980 Sent on 08/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Petroleum Club helped our reception go off without any problems! All the staff was extremely friendly and helpful! They did all the setting up and clean up, so all we had to do was show up and have a wonderful time! The food was also delicious!!Petroleum Club helped our reception go off without any problems! All the staff was extremely friendly and helpful! They did all the setting up and clean up, so all we had to do was show up and have a wonderful time! The food was also delicious!! -
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Susan Sent on 06/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff was so helpful and professional before during and after the reception. Made the party beautiful and fun for all!!The staff was so helpful and professional before during and after the reception. Made the party beautiful and fun for all!! -
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David Sent on 06/26/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were VERY impressed with Kathy and her staff at Petroleum Club! The venue is beautiful, and the staff handled EVERYTHING for us! The cake, decorations, planning, DJ, and AV, and they did it all exacly as we had envisioned. It seems a bit pricey for many budgets, but when you price shop a bit in Wichita, and break down the cost of all that is included with the venue, it's possibly the best value in the city! I work in the hospitality industry, and have worked over 200 weddings, and I can definitely say that the Petroleum Club sets the watermark for pulling off a successful reception! Awesome service from start to finish!We were VERY impressed with Kathy and her staff at Petroleum Club! The venue is beautiful, and the staff handled EVERYTHING for us! The cake, decorations, planning, DJ, and AV, and they did it all exacly as we had envisioned. It seems a bit pricey for many budgets, but when you price shop a bit in Wichita, and break down the cost of all that is included with the venue, it's possibly the best value in the city! I work in the hospitality industry, and have worked over 200 weddings, and I can definitely say that the Petroleum Club sets the watermark for pulling off a successful reception! Awesome service from start to finish! -
Quality of service
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D Sent on 07/21/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
There are moments in your lifetime that are the most significant and rare. Our daughters wedding is that moment. Today as I look at the pictures of her reception I am over the top amazed at how amazing and perfect you made her wedding look. Thank you from the bottom of my heart for ensuring her day was a dream come true....I would recommend you to anyone who wants perfection and perfect service for their daughter.... from her Mother who says the Petroleum Club is priceless...There are moments in your lifetime that are the most significant and rare. Our daughters wedding is that moment. Today as I look at the pictures of her reception I am over the top amazed at how amazing and perfect you made her wedding look. Thank you from the bottom of my heart for ensuring her day was a dream come true....I would recommend you to anyone who wants perfection and perfect service for their daughter.... from her Mother who says the Petroleum Club is priceless... -
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Marie Sent on 10/28/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is the most AMAZING venue you will ever see!! It's all inclusive and they take care of EVERYTHING. Kathy Latham is amazing and 5 stars does not do it justice!This is the most AMAZING venue you will ever see!! It's all inclusive and they take care of EVERYTHING. Kathy Latham is amazing and 5 stars does not do it justice! -
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Lora Sent on 07/21/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Petroleum Club gave me the perfect reception. Kathy Latham laid out every detail and executed all of my plans perfectly. The food tasted incredible, and special food was made for me to accommodate my food allergies. The Petroleum Club also did all of the reception decorating, set up and tear down. The room just glowed and looked incredible. They gave me a beautiful, stress free reception.
The Petroleum Club is all inclusive, our DJ was through them and he was fantastic. The party kept moving, he accommodated requests and just managed a great party!
The value for cost shocked me. I expected their prices to be much higher, but it was a fabulous bargain.The Petroleum Club gave me the perfect reception. Kathy Latham laid out every detail and executed all of my plans perfectly. The food tasted incredible, and special food was made for me to accommodate my food allergies. The Petroleum Club also did all of the reception decorating, set up and tear down. The room just glowed and looked incredible. They gave me a beautiful, stress free reception.
The Petroleum Club is all inclusive, our DJ was through them and he was fantastic. The party kept moving, he accommodated requests and just managed a great party!
The value for cost shocked me. I expected their prices to be much higher, but it was a fabulous bargain. -
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Deb Sent on 10/20/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A 5.0 doesn't do the Club justice....they were over the top wonderful especially Kathy Latham the manager. She knew what we needed before we ever asked and if we didn't ask she checked with us first and was ready to deliver. Absolutely by far the BEST experience....there we NO negatives. Kathy's staff was also great....but you couldn't not be with a boss like her. I would not even consider looking else where. We also thought that it was the best buy in town. Our dinner was a buffet, but it was the quality of a sit down dinner and the preserntation was beautiful !!!A 5.0 doesn't do the Club justice....they were over the top wonderful especially Kathy Latham the manager. She knew what we needed before we ever asked and if we didn't ask she checked with us first and was ready to deliver. Absolutely by far the BEST experience....there we NO negatives. Kathy's staff was also great....but you couldn't not be with a boss like her. I would not even consider looking else where. We also thought that it was the best buy in town. Our dinner was a buffet, but it was the quality of a sit down dinner and the preserntation was beautiful !!! -
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Karen Sent on 10/14/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kathy and her staff at the Petroleum Club are top notch! Their professionalism is unparalleled! I LOVED that she took care of the catering, cake, decorating and DJ. Not having to think about table centerpieces was SUCH a relief! I had a few ideas, told them to Kathy, and her staff took them and made them into a reality. This is TRULY a one-stop shop. For the busy bride, THIS is the place to have your reception!Kathy and her staff at the Petroleum Club are top notch! Their professionalism is unparalleled! I LOVED that she took care of the catering, cake, decorating and DJ. Not having to think about table centerpieces was SUCH a relief! I had a few ideas, told them to Kathy, and her staff took them and made them into a reality. This is TRULY a one-stop shop. For the busy bride, THIS is the place to have your reception! -
Quality of service
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Ashley Sent on 01/15/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I thought that everything went perfect. I had a wedding coordinator that I met with tons of times previous to the wedding but then she was also there on the wedding day keeping me on track. I got so many compliments on how everything looked and how good the food was. It was just all around perfect!I thought that everything went perfect. I had a wedding coordinator that I met with tons of times previous to the wedding but then she was also there on the wedding day keeping me on track. I got so many compliments on how everything looked and how good the food was. It was just all around perfect! -
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Jill Sent on 07/09/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I really wanted to have our wedding reception here and I was able to because of a cancellation - (hint: book EARLY). You can't beat the view - it's a beautiful view of downtown, and we were able to take some photos as the sun was setting. Their wedding coordinator was amazing, kept on top of things and was very helpful! Very great venue! One recommendation: when you throw your bouquet, watch out for the large chandelier - I hit it and my bouquet dropped straight to the floor!I really wanted to have our wedding reception here and I was able to because of a cancellation - (hint: book EARLY). You can't beat the view - it's a beautiful view of downtown, and we were able to take some photos as the sun was setting. Their wedding coordinator was amazing, kept on top of things and was very helpful! Very great venue! One recommendation: when you throw your bouquet, watch out for the large chandelier - I hit it and my bouquet dropped straight to the floor! -
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Amanda Sent on 04/07/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
There is a reason the Petroleum Club is THE place to have your reception in Wichita. They take care of every single aspect of the reception. You don't even need to worry about extra flowers to decorate as they go all out for every season with their decor. They will also make any wedding cake you want at a great price. They were so accommodating and attentive. I couldn't have asked for anything more.There is a reason the Petroleum Club is THE place to have your reception in Wichita. They take care of every single aspect of the reception. You don't even need to worry about extra flowers to decorate as they go all out for every season with their decor. They will also make any wedding cake you want at a great price. They were so accommodating and attentive. I couldn't have asked for anything more. -
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Caroline Sent on 04/13/20184.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kathy did a great job orchestrating the reception. I was an out of town bride therefore there was much communication through email and on the phone and she did a great job. She was also willing to work with my schedule for the weekends I was in Wichita. They had great food, the DJ was great, and they had a large room full of décor supplies that was well worth it. The view from the club at night overlooking the Wichita skyline was also a crowd pleaser.Kathy did a great job orchestrating the reception. I was an out of town bride therefore there was much communication through email and on the phone and she did a great job. She was also willing to work with my schedule for the weekends I was in Wichita. They had great food, the DJ was great, and they had a large room full of décor supplies that was well worth it. The view from the club at night overlooking the Wichita skyline was also a crowd pleaser. -
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User1599974 Sent on 04/28/20144.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
My husband and I are soooooo relieved and happy that we booked the Petroleum Club for our reception. We booked the Petroleum Club after looking at several other venues - the other venues in town were beautiful, however, the timing of when we could set things up/decorate became an issue because we were not sure of timing for our wedding day and most places required an extra fee to set up early.
My first visit I was blown away by the professionalism of Kathy (director of events) and the gorgeous setting/layout of the Petroleum Club! One thing we were hesitant about was that it is all inclusive - meaning they do EVERYTHING for the reception..which I definitely didn't know what to expect (I already had a catering company in mind by that point!)...but we decided to book them!
I contacted the Petroleum Club several times after booking our reception - some emails did take a while to be returned, however, all questions would be answered fully. For the entryway to our reception I have envisioned this LARGE fall bouquet type thing with long tree branches and told Kathy what I had in mind. The day before the wedding we arrived with the large branches for our front entrance thing.....well, overnight my branches wilted and looked horrible. On wedding day I was informed (by the person in charge of decorating) that he took care of everything and had put something new together which would be a surprise when we showed up for the reception - well my husband and I were BLOWN away by what he had put together - straight out of a wedding magazine and an entry decoration more beautiful than we could've thought of. Everything was WONDERFUL - food delicious, music was fun, my cake was gorgeous and I didn't need to worry about it being delivered on time.
If you want a care free reception venue book the petroleum club. We still receive constant compliments on our wedding reception venue, decorations, and food.
My husband and I are soooooo relieved and happy that we booked the Petroleum Club for our reception. We booked the Petroleum Club after looking at several other venues - the other venues in town were beautiful, however, the timing of when we could set things up/decorate became an issue because we were not sure of timing for our wedding day and most places required an extra fee to set up early.
My first visit I was blown away by the professionalism of Kathy (director of events) and the gorgeous setting/layout of the Petroleum Club! One thing we were hesitant about was that it is all inclusive - meaning they do EVERYTHING for the reception..which I definitely didn't know what to expect (I already had a catering company in mind by that point!)...but we decided to book them!
I contacted the Petroleum Club several times after booking our reception - some emails did take a while to be returned, however, all questions would be answered fully. For the entryway to our reception I have envisioned this LARGE fall bouquet type thing with long tree branches and told Kathy what I had in mind. The day before the wedding we arrived with the large branches for our front entrance thing.....well, overnight my branches wilted and looked horrible. On wedding day I was informed (by the person in charge of decorating) that he took care of everything and had put something new together which would be a surprise when we showed up for the reception - well my husband and I were BLOWN away by what he had put together - straight out of a wedding magazine and an entry decoration more beautiful than we could've thought of. Everything was WONDERFUL - food delicious, music was fun, my cake was gorgeous and I didn't need to worry about it being delivered on time.
If you want a care free reception venue book the petroleum club. We still receive constant compliments on our wedding reception venue, decorations, and food.
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Quality of service
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Kara Sent on 11/09/20104.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I really enjoyed working with Kathy. She had everything lined up organized for us. I didn't have to worry about a thing! The whole day was timed perfectly and most of that started with the reception. I wouldn't have had my reception anywhere else. It can be tough at times to contact them, but they are booked every weekend, so it is understandable. The only negative my guests commented on was that they kept removing wine glasses if no one standing there claimed it. It kept the room picked up and looking nice, but several guests had their wine disappear after using the restroom. It was an overall great experience!I really enjoyed working with Kathy. She had everything lined up organized for us. I didn't have to worry about a thing! The whole day was timed perfectly and most of that started with the reception. I wouldn't have had my reception anywhere else. It can be tough at times to contact them, but they are booked every weekend, so it is understandable. The only negative my guests commented on was that they kept removing wine glasses if no one standing there claimed it. It kept the room picked up and looking nice, but several guests had their wine disappear after using the restroom. It was an overall great experience! -
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Janet Sent on 11/01/20114.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Kathy is amazing, she is incredibly efficient and professional. The facility is fabulous, beautiflul! The decorations perfect! My guests were well pleased. My only complaint is guests were not directed when they arrived. When confronted on this issue they were very defensive. Instead of just correcting the problem with a smile they seemed to want to be right instead of the paying customer. Think the customer is always right!Kathy is amazing, she is incredibly efficient and professional. The facility is fabulous, beautiflul! The decorations perfect! My guests were well pleased. My only complaint is guests were not directed when they arrived. When confronted on this issue they were very defensive. Instead of just correcting the problem with a smile they seemed to want to be right instead of the paying customer. Think the customer is always right! -
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Emily Sent on 02/27/20084.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
This club is beautiful and they take care of EVERYTHING! from decorations and food to the clean up afterwards. All you have to do is tell them what you want and show up.This club is beautiful and they take care of EVERYTHING! from decorations and food to the clean up afterwards. All you have to do is tell them what you want and show up. -
Quality of service
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User1866312 Sent on 10/15/20144 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Positives:
- They handle so much of the work that you really just have to go in for a few meetings and fill in the blanks.
- They set up and take down
- they will plan the order of the events at the reception and keep them moving
- they will take your Pinterest board and (after a showing of their interpretation of the board) do all of your decorations (excluding live floral)
- Brad did a great job at our reception keeping things moving yet also staying out of the way (he even got Netflix going in the other room for my flower girls)
- the food was great
- the club was willing to be our backup ceremony and only asked for a few hours heads up
Now the negatives:
- our guests were calling us at our pictures as they were locked out of the main floor entrance
- the DJ did not have the song list. I should have realized this when we heard the last song of the night playing when we were first getting there. I then should have realized when I saw him asking my family about the song list and then asking me a few questions. I finally realized it when I went out the throw my bouquet and it was the wrong song. When I asked the DJ if he had the list, he said no. (I had sent it in and confirmed it was received by the club). This slowed things down as he had to get the songs ready that we wanted. The club offered a small discount for this issue.
- RED SOLO cups. This is a nice place. You expect a nice setting and are paying for a nice setting. So I was not happy when I saw my guests drinking out of red solo cups. There was plenty of glassware available and the crowd was not rowdy so it's not as though glasses were breaking. When I asked the club about this later, they explained that later in the evening they switch some glasses to plastic to prevent breakage and that maybe my guest poured her wine into the red cup as they would only serve water in the red cups. I don't care what's in the cups! I don't want red solo cups at this fancy event.Positives:
- They handle so much of the work that you really just have to go in for a few meetings and fill in the blanks.
- They set up and take down
- they will plan the order of the events at the reception and keep them moving
- they will take your Pinterest board and (after a showing of their interpretation of the board) do all of your decorations (excluding live floral)
- Brad did a great job at our reception keeping things moving yet also staying out of the way (he even got Netflix going in the other room for my flower girls)
- the food was great
- the club was willing to be our backup ceremony and only asked for a few hours heads up
Now the negatives:
- our guests were calling us at our pictures as they were locked out of the main floor entrance
- the DJ did not have the song list. I should have realized this when we heard the last song of the night playing when we were first getting there. I then should have realized when I saw him asking my family about the song list and then asking me a few questions. I finally realized it when I went out the throw my bouquet and it was the wrong song. When I asked the DJ if he had the list, he said no. (I had sent it in and confirmed it was received by the club). This slowed things down as he had to get the songs ready that we wanted. The club offered a small discount for this issue.
- RED SOLO cups. This is a nice place. You expect a nice setting and are paying for a nice setting. So I was not happy when I saw my guests drinking out of red solo cups. There was plenty of glassware available and the crowd was not rowdy so it's not as though glasses were breaking. When I asked the club about this later, they explained that later in the evening they switch some glasses to plastic to prevent breakage and that maybe my guest poured her wine into the red cup as they would only serve water in the red cups. I don't care what's in the cups! I don't want red solo cups at this fancy event. -
Quality of service
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Katie Sent on 01/18/20180.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
The wedding coordinator was completely intoxicated the day of our wedding. Our ceremony started over an hour late because we couldn't find her... The staff did what they could to help assist, but they didn't know what was supposed to be going on. This is a beautiful venue, but I would never recommend it! I would never want another bride to deal with that! Dana, the coordinator, completely ruined our day.The wedding coordinator was completely intoxicated the day of our wedding. Our ceremony started over an hour late because we couldn't find her... The staff did what they could to help assist, but they didn't know what was supposed to be going on. This is a beautiful venue, but I would never recommend it! I would never want another bride to deal with that! Dana, the coordinator, completely ruined our day. -
Quality of service