Platinum Executive Limousine Company Reviews

Reviews

• Danielle Sent on 06/21/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  This limo company is the best I've ever used! They are very personable and make sure that you are happy prior to your event and after. I would recommend this company for ANY event...from a night out on the town to a wedding! A+++++ ~Danielle F.

  This limo company is the best I've ever used! They are very personable and make sure that you are happy prior to your event and after. I would recommend this company for ANY event...from a night out on the town to a wedding! A+++++ ~Danielle F.
• 
  User1100960 Sent on 03/02/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Limos were clean and drivers were great. Awesome to deal with and cheaper than everyone else.

  Limos were clean and drivers were great. Awesome to deal with and cheaper than everyone else.
• Claudia Sent on 10/28/2012
  4.5 out of 5 rating

  4.5
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  They were on time and wanted to make sure that they get us to and from our destination on time, and we loved that. I would recommend them to a friend

  They were on time and wanted to make sure that they get us to and from our destination on time, and we loved that. I would recommend them to a friend
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• Elisabeth Sent on 05/05/2012
  0.9 out of 5 rating

  0.9
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Platinum Executive Limo, unfortunately, did not deliver the services that I was promised on my wedding day. We paid for and was promised a white Rolls Royce, a white 12 passenger Escalade and a car to transport us to our hotel after the reception. When the Rolls arrived almost an hour late, to my surprise, it was not only silver, but the air conditioner was broken (for my June wedding) and the car was filled with moths. We had the driver pull over to let us out because of how unpleasant the ride was. I wound up joining my bridal party in the 12 passenger Escalade and riding with my groom-to-be to our ceremony site. We also never received our ride to the hotel after the reception leaving my new husband and I forced to call a cab (after I called earlier that day to confirm and was assured my ride would be there). When I expressed my dissatisfaction and desire for a refund, Platinum Executive Limo seemed shocked at my disapproval and was very unprofessional in their response emails. We did receive money back, however I did not get my Rolls Royce trip with my parents, I never got the red carpet and supposed champagne toast for photos, and I was left stranded to find a ride to my hotel, exhausted after a long and eventful day. Platinum's prices may seem reasonable, but if you are looking for professional and quality service, I would highly recommend a different company.

  Platinum Executive Limo, unfortunately, did not deliver the services that I was promised on my wedding day. We paid for and was promised a white Rolls Royce, a white 12 passenger Escalade and a car to transport us to our hotel after the reception. When the Rolls arrived almost an hour late, to my surprise, it was not only silver, but the air conditioner was broken (for my June wedding) and the car was filled with moths. We had the driver pull over to let us out because of how unpleasant the ride was. I wound up joining my bridal party in the 12 passenger Escalade and riding with my groom-to-be to our ceremony site. We also never received our ride to the hotel after the reception leaving my new husband and I forced to call a cab (after I called earlier that day to confirm and was assured my ride would be there). When I expressed my dissatisfaction and desire for a refund, Platinum Executive Limo seemed shocked at my disapproval and was very unprofessional in their response emails. We did receive money back, however I did not get my Rolls Royce trip with my parents, I never got the red carpet and supposed champagne toast for photos, and I was left stranded to find a ride to my hotel, exhausted after a long and eventful day. Platinum's prices may seem reasonable, but if you are looking for professional and quality service, I would highly recommend a different company.