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Plush Touch Reviews

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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
96 Reviews
99% recommend it
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    4.9 out of 5 rating
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Awards

96
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
  • Laurie
    Laurie C. Sent on 12/29/2023
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    Excellent!

    Jadie is such a pleasure to work with! We used her for our wedding and couldn’t be any happier. She replicated our exact vision and more. Super professional, talented, easygoing, and dependable. We’d recommend her again and again. Thank you so much Jadie.
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    Matt J. Sent on 01/15/2024
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    Wonderful service

    We loved working with Jadie, she was super professional, responsive and once reviewing our brief, she knew exactly what we were after when it came to decor.
    Jadie and her team delivered on our vision and everything during our special day looked wonderful and beyond expectations.

    Super happy with the overall service and would recommend it :)

    Jodi & Matt x
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    Krystal C. Sent on 02/05/2023
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    Simply Amazing

    There are not enough words to describe my experience with the Plush Touch team!! Unlike most brides, I didn’t have a dream wedding in mind! My husband and I had elements we wanted to have incorporated and an overall feel - we went with rustic chic. Jadie and her team executed flawlessly from conception to design, it was a great journey as we allowed Jadie have full design control - a decision we never regret. I highly recommend Plush Touch as they are very professional, reasonably priced. excel in all that they do and have an eye for detail that is impeccable. To this day we get compliments on our wedding design, look and feel. We are forever grateful for Jadie and if you want a gorgeous wedding, look no further than Plush Touch!

    Plush Touch's reply:

    Krystal it was our utmost pleasure designing and executing your wedding decor. You and Ab were such a delight to work with and we wish you both endless year of joy and happiness.
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  • D
    Dr. K. Sent on 01/31/2023
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    Excellent!

    Jadie and her team are the absolute best!
  • Deandre
    Deandre D. Sent on 02/07/2023
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    Awesome team at Plush Touch!!!

    Jadie and her wonderful team made my dream wedding a reality. From our initial conversation to hammer out the details and what needed to be considered, to the slight hiccups on the special day Jadie made everything an easy and seamless process. Whenever I called with concerns or changes I wanted to make Jadie always accommodated me. I would recommend Jadie and her wonderful team over and over again. Jadie exudes a level of exceptional customer service, professionalism, and genuine care and love for what she does, she is the absolute best!!!!!!

    Plush Touch's reply:

    Thank you Deandre for those kind words. It was truly a beautiful day and I know you both will cherish it for years to come. Congratulations again and we wish you both love and happiness.
  • Sue
    Sue S. Sent on 01/30/2023
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    Amazing and attentive

    Provided everything I wanted and more. Amazing service
  • Melissa
    Melissa Sent on 01/04/2022
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    Exceptional Service

    Jadie was absolutely AMAZING!! Plush Touch provided the decor, production, and rentals for our wedding. Jadie had an exceptional eye for detail and brought the vision straight out of my head and made it a reality. She was professional, helpful, flexible, and extremely patient. She went above and beyond and was so gracious with any last-minute requests. The ceremony, cocktail, and reception spaces were so beautiful and magical and she totally nailed all the finer details that made the day extra special. We could not have asked for a better experience!

    Plush Touch's reply:

    Awwwww, thank you so much for your kind words Melissa. We had so much fun executing your wedding decor and are thrilled you guys loved it.
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    Raine M. Sent on 12/24/2021
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    Collaborative team brought our dream beach wedding to life!

    Jadie and Damian honestly created the most unbelievably special day for us and our family and friends. Starting on day 1 we were a team, and we had so much fun dreaming this day up together. From gorgeous decor brought our vision to life and highlighted the natural beauty of the venue, to amazing and delicious food, to a totally smooth run of show on the day. Honestly it was just perfect. 10/10 would recommend patterning with this awesome crew!!
  • Jillian
    Jillian S. Sent on 12/30/2021
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    Plush Touch is amazing!

    Jadie is calm, a great listener and attentive to the finer things that will make your wedding unique. She has great suggestions and if you have inspo, she will use this to create an awesome product.

    Plush Touch's reply:

    Thank you so much Jillian for your thoughtful review. It was such an epic event. Wish we could do it all over again. All the very best to you and Marlon for many years to come.
  • Imani
    Imani C. Sent on 12/14/2021
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    Absolutely amazing

    Jadie and her team went above and beyond for us on our special day. She was always easy to reach and worked to keep things within my budget. Our decor was next level. She took our vision and made it so much better. Our day was beautiful and I believe that was largely in part to her. She treated us like family. She’s absolutely amazing at her craft and I highly recommend her!

    Plush Touch's reply:

    Awwwww, thank you so much Imani, it was certainly my pleasure working with you to bring your vision to life. Wishing you and Aldane the very best.
  • Diane
    Diane Sent on 02/01/2022
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    A Magical Experience!

    Five stars are just not enough! Jadie and her team were beyond exceptional!
    Jadie is a true professional - flexible, attentive (down to the smallest detail), responsive, gracious and sooo patient. Planning a wedding during a pandemic was no easy feat, but it was during those very stressful days that I was most thankful I found the Plush Touch team; every call, text or email from Jadie, put me at such ease. Jadie has such a calming demeanor, which I think every bride needs during the planning process.
    Three months before our wedding my fiancé and I happened to be in Jamaica for a short trip. Just a day before my arrival, I told Jadie I was going to be in the island, and she arranged a site visit to our venue. While the place was beautiful, we didn’t think it was a good fit for our wedding at that time. We expressed our reservations to Jadie, and before the day ended she suggested (and sent pictures of) another venue that was perfect for us – talk about being resourceful. She even managed to arrange a tasting from the caterer that same day as well.
    Throughout the entire nine months Jadie and I worked together our interactions were so seamless; it felt like I was working with a best friend, not my wedding planner. The culmination of the process was an extraordinary wedding; everything about the day was flawless! The décor was beyond what I imagine, and my bouquet - omg, exactly what I asked for and more. The Plush Touch team really brought my dreams to reality and executed a magical event.
    Jadie and the Plush Touch team created an experience, not just for us to cherish forever, but one that our guests are still raving about five months later. We are forever grateful for the wonderful experience we had with Jadie and the Plush Touch crew; they are simply amazing! Diane & Dwayne❤️
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    Kimberly W. Sent on 10/31/2021
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    Amazing!

    Words cannot describe the love and appreciation for Jadie and her team. Her calm and reassuring nature made me completely worry free. I was able to trust her 1000% and believe that whatever she did would be nothing short of beautiful. She was morrre than flexible and provided all the alternatives possible for a seamless experience and I simply could not have asked for more. She literally made my dream come to life!!!

    Thank you so much Plush Touch team!!

    Plush Touch's reply:

    Kimmie, thank you so much for the kind words. You and Markino were a true joy to watch together. It was truly a pleasure.
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    Meredith Sent on 02/19/2023
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    AMAZING!! She’s the best

    I had the pleasure of working with Jadie from Plush Touch for my wedding day, and I have to say, she absolutely exceeded all of my expectations! From the first time we met, Jadie was incredibly warm, attentive, and dedicated to creating the perfect look for our big day. She was so passionate about her work, and it was obvious that she had a true talent for creating beautiful and memorable events.

    Throughout the planning process, Jadie was always available to answer any questions we had, and she was great at listening to our ideas and turning them into something truly special. She had so many creative suggestions and ideas, and she worked tirelessly to ensure that every detail was just right. Her attention to detail was incredible, and she was always so patient and accommodating with us.

    On the day of our wedding, Jadie truly went above and beyond to create the perfect ambiance for our special day. From the beautiful floral arrangements to the elegant table settings, everything was absolutely stunning. Our guests couldn't stop raving about how gorgeous everything looked, and we were so thrilled with how everything turned out. Jadie's work was truly exceptional, and I would highly recommend her to anyone looking for a decorator for their special event.

    In summary, Jadie from Plush Touch is an incredible decorator who is passionate, talented, and dedicated to creating beautiful and memorable events. She exceeded all of our expectations and helped to make our wedding day truly magical. Thank you, Jadie, for everything! ❤️
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    Karen W. Sent on 10/05/2020
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    Spontaneous Micro Wedding!

    Initially my husband and I were planning a big Wedding Ceremony in Jamaica December 2020 with Jadie as our coordinator.
    Due to the current Pandemic we had to change the wedding ceremony date; the uncertainty made it very difficult for us to finalize a new date. Through it all Jadie remained patient, calm, understanding and supportive.
    My husband and I were in Jamaica at the end of August to September 2020 and spontaneously decided to get married.
    Just a week before we were due to return to the UK my husband and I contacted Jadie and told her about our new plans to proceed with a micro wedding.
    At such a short notice my husband and I did not think it was possible, nevertheless, Jadie were very delighted herself and her Plush Touch team went above and beyond to make our day spectacular.
    Jadie is so accommodating and adaptable to changes, at no point did she make us feel as if we were a burden. To be honest it was the complete opposite. She is one in a million.
    I hold Jadie at high esteem and looking forward to utilizing her and her team’s skills and expertise to coordinate our wedding party with the remaining family when the pandemic permits. I would certainly recommend this team to anyone who wants a coordinator for their wedding or functions in Ocho Rios.
    My husband and I couldn’t have asked for a better day.
    Plush Touch team, you are simply amazing.
    Thank you...



    Plush Touch's reply:

    Oh thank you Karen and Renardo, we were so happy we were able to be apart of your special day and we look forward to the big celebration with the rest of the family.
  • Fabian-Raine
    Fabian-Raine C. Sent on 04/30/2019
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    Exceptional !!!!!!!!!

    There are no words adequate enough to express how THRILLED my husband and I are with our experience working with Jadie and The Plush Touch. Jadie is nothing short of EXCEPTIONAL. She was the first decorator I contacted (and the 2nd coordinator) but from our very first conversation I looked no further for the person I needed to handle my wedding decor and day of coordination. In my experience you need to click with the persons helping you with your wedding and I felt like Jadie and I were long lost friends. Jadie went above and beyond the call of duty to make our day absolutely perfect for us. She was patient, understanding, flexible, knowledgeable… the list goes on and on. She was always available when I needed her and got back to me more quickly than any other vendor I worked with throughout the wedding planning process. She allowed us to have our vision while giving her expert opinion and input as to how it could be executed. She kept me calm throughout the entire 16 months that we worked on my wedding which just seemed to come naturally based on how comfortable I was with her and how confident I was in her abilities based on our conversations and weddings I saw her do during this time. And let me tell you… to say she completely BLEW US AWAY with how everything looked and how the day flowed seamlessly would be a huge understatement! It was better than I ever imagined!!! It was absoluuuttely gorgeous!!! I don’t even think pictures do enough justice. I recommend Jadie to everyone!!!!! I will sing her praises from the rooftop. I miss her already and plan to keep in touch because she is just such a wonderful person and all our friends and family members who interacted with her at the rehearsal and the wedding can’t stop talking about how amazing she is and how impressed they too were with everything that she did for our special day.

    Plush Touch's reply:

    Raine and Fabian, you guys were just a blessing to work with. I felt so lucky to have been chosen to execute your dream wedding as I know you had many other options. God bless you both and we will meet again soon!
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    Tilvan G. Sent on 08/17/2020
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    Awesome Sauce!

    Flexibility, premium quality, creativity & customer service at its best. I love Plush Touch. The simple elegance enhanced my very simple day.

    Plush Touch's reply:

    Thank you so much Tilly for allowing us to be apart of your day. Based on everything taking lace, we knew there would be alot of uncertainty. Overall, we are happy you were able to celebrate with your Jamaica family and friends and we were happy to serve you in any way.
  • Annakay
    Annakay G. Sent on 08/03/2020
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    Simply Amazing...

    Where do I begin? Your work is simply stunning. Thank you so much for the beautiful job you did on such short notice. The florals were unique, gorgeous and just perfect. Words can’t express our sincere thanks and appreciation. I’m still talking about how breathtaking they were, we received numerous comments about them. Thanks for helping make our wedding day one that we’ll cherish forever
    Thank you, thank you!!!!

    Plush Touch's reply:

    Aww Anna-Kay, thank you so much for giving us the opportunity to be apart of your special day. Really glad you were pleased with everything. God bless.
  • K
    Keisha L. Sent on 08/12/2020
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    Awesome Experience

    Great personality, professional, punctual, passionate about her work, Very responsive, she very positive, she make sure you have the best day ever.

    Plush Touch's reply:

    Thanks Keisha, it's easy to do great work when you have an awesome client. It was truly a pleasure being apart of your beautiful day;)
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    Nabila C. Sent on 03/31/2020
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    Exceptional service and attention to detail

    The team at The Plush Touch were hired as decorators for my wedding and they did a fantastic job. Jadie was attentive, honest, prompt and professional from beginning to end. She was always quick to respond via phone or email to any questions I had, never pushed me to spend more than my budget and her eye for detail in putting together the entire look and feel of the day was exceptional. I would recommend her to anyone getting married in Ocho Rios or Jamaica. Her team was on time in setting everything up and were very accomodating to any suggestions or requests. Would 100% use her services again and recommend her to anyone having a big event on the island.

    Plush Touch's reply:

    Thank you so much Nabila, it was a pleasure working with you and your mom and especially executing your ideas that were so unique and adorable. It was truly a pleasure and I am so glad we got the opportunity to be a part of your special day. Best wishes to you and Matthew from the Plush Touch team.
  • Chenele
    Chenele W. Sent on 04/02/2020
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    Luxury Wedding Experience

    My Husband and I got the ultimate Plush Touch Experience....Our ideas were well executed with Jadie's touch.

    We, along with our guests were extremely happy about how organized and professional and totally awesome Jadie was- absolutely amazed by the beautiful draping ,centerpieces, bouquets and just the overall details on our wedding day.


    - Kadane and Chenele Hall

    Plush Touch's reply:

    Thank you so much Chenele, we were honoured to be apart of your epic wedding day and we wish you and Kadane life's richest blessings.
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    Natalee C. Sent on 03/27/2020
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    She’s a gem, very professional, very patient, she knows her stuff and she made everything so easy. My big day was just magical thanks to Jadie

    From the get go she was truly understanding, she’s well experienced so she was able to guide me. She’s very patient and reasonable. Very professional team that is very flexible. I was in awe of her expertise on our big day; the place was just magical. I had the best experience ever, didn’t know what it was to be a bridezilla as everything was on point and even beyond our expectations. I would recommend Plush Touch to the world. I can’t thank her enough for the experience I’ve had on my big day. Thanks again Jadie ❤️

    Plush Touch's reply:

    Thank you for taking the time out to give us your feedback. It was truly a pleasure working with you from start to finish. I would do it again in a heartbeat. Just tell me when you are ready for the viw renewal.
  • Sherri
    Sherri N. Sent on 09/12/2019
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    Exceptional!!!

    Jadie was a total pleasure to work with.
    Despite being in different countries she made the planning process so easy. She communicated in a timely manner, very accommodating, organized and thorough.
    The entire process of planning was seamless. She understood our vision and made it into reality.
    On the week of the weather wasn’t as great but was very optimistic with me to have my dream outdoor wedding without a tent. It was nerve racking but she was never adamant about the tent. I appreciated that very much.
    She was patient dealing with my bridal party for rehearsals and keeping all off us in check on the day of. Jadie was on top of things and ensured the other vendors had everything on point.
    Jadie I have no words to thank you and your team for making our day just so perfect and epic! The memories will remain forever.
    You are truly an amazing and talented individual and we appreciate all you did for us to make our day one to remember.
    #BradfordAF

  • Samantha
    Samantha Sent on 08/05/2020
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    Exceptional,Amazing, perfection

    There aren’t enough words to express how my husband my husband and I feel about Jadie and The Plush Touch. We couldn’t put into word just how amazing Jadie is. She has such a beautiful soul. She was so gracious and understanding when we can to change our wedding date to a year later. Her attention to detail and her ability to see someone’s vision that’s simplistic is amazing. I can not wait for my husband and I to renew our vows and get to use the The Plush Touch serves again.
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    Serena H. Sent on 09/03/2019
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    Beautiful wedding decor!

    Jadie did the decor for my Sangeet, hindu ceremony, christian ceremony and reception and I loved every event! This was actually her first Sangeet and she killed it! I sent her inspiration photos and she just made everything come to life. And her prices were very reasonable. All in all she made our events beautiful and stress free! Can't thank her enough.
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    Brittany Sent on 03/29/2020
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    My fairytale wedding!

    Jadie & the entire team at Plush Touch exceeded our expectations. My husband and I got married on July 4th, 2019 & it just so happened to be the hottest week on record for the island. Jadie did not hesitate to jump into action to ensure my wedding went off without a hitch. She is down to earth, compassionate & has the most amazing attention to detail. If I had to opportunity to host another celebration in Jamaica Jadie and the Plush Touch team would be my only pick!

    Plush Touch's reply:

    Thanks for the kind words Brittany it was such a pleasure working with you. Both you and Anthony were so easy going, it only made our job that more pleasurable. The Plush Touch team wishes you both the very best.
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