Pond House Cafe Reviews
Reviews
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Awards
Weddingwire
75 reviews
Google
945 reviews
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![Kate]()
Kate Sent on 02/17/2025Perfect Wedding Day!
Great experience working with the Pond House in the year leading up to our wedding in December 2024. Charlene was responsive and helpful during our initial inquiries into the venue and Leslie was wonderful with planning and executing our details the day of. Every last detail came together seamlessly. Quick replies to quick questions and sudden changes in our guest list. Our guests continue to comment that it was some of the best food they have ate at a wedding. Sales staff worked with us to ensure we'd meet the minimum right before booking our event. It would've been more helpful to plan out realistically what we were going to pay (adding bar, an app table, etc.) so that... -
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![Anna]()
Anna Sent on 11/17/2024Idyllic setting for a romantic intimate wedding--LGBTQ+ welcoming
10/10 would recommend.
Pricing was transparent and reasonable.
We are a lesbian couple, and many of our guests are also queer and trans, and our experience was that this venue was welcoming and affirming.
Our Wedding Coordinator Leslie Bates was very organized, responsive, detail-oriented, and a joy to work with. She took care of so many important details leading up to as well as on the day of our wedding.
The Pond House staff did an amazing job with decorating so that we could focus only on the pieces that most mattered to us: centerpieces and flowers. The wedding decor was customized to our needs, and we also didn't have to DIY... -
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![GSquared1080]()
Gsquared1080 Sent on 10/23/2024Best Wedding Ever!
Everyone on the Pond House team is absolutely amazing, and my wife & I would recommend that anyone and everyone gets married there :) -
![Danielle]()
Danielle Sent on 09/29/2024Wedding of our dreams within our budget
The Pond House Cafe is a magical wedding venue filled with the most caring and hard-working people! The space itself is beautiful and so dream-like with the twinkle lights and incredible views of Elizabeth Park.
The staff is incredible. A coordinator gets assigned to you 6 months out and helps walk you through everything that needs to be done prior to your big day. Leslie was great leading up to my wedding and made sure all my questions were answered.
Diana is also so fantastic. She oversees everything going on during the event and truly makes sure every detail is perfect. I appreciated her dedication, from keeping us on track with the timeline, to making sure... -
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![Noelle]()
Noelle Sent on 09/28/2024Wedding of our dreams
Words cannot explain how happy my husband and I were with the pond house. Leslie and the whole staff was so amazing and our wedding night went off more perfect than we could ever imagine. The planning process was made easy thanks to Leslie and The Pond Houses organization. We will forever be so grateful to The Pond House for hosting, preparing, and creating the wedding of our dreams -
![Mihoko]()
Mihoko Sent on 09/05/2024A Dream Venue!
Where to even start...Pond House was incredibly easy to work with through the entire wedding planning and execution process. They strike the perfect balance between hosting weddings often and making you feel special and personally cared for - especially our venue coordinator Leslie. She is attentive, detail-oriented, very professional, and you can tell she knows the wedding process like the back of her hand, which is incredibly comforting. They worked with us on all our unique requests like sourcing specific alcohol for the bar and incorporating Lebanese drummers onto the dance floor. The venue is all-inclusive in terms of food, drink, tables/linens, yet it gives you the freedom to chose your own vendors (DJ, photographer, florist) which gave us... -
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Amber Sent on 06/25/2024
June Wedding Was Amazing
My husband and I got married the weekend of June 21st 2024 with the heat wave in full effect and the staff at the pond house went above and beyond to make us and all our guests so comfortable! The updated indoor option was a dream come true and we felt so lucky to have our special day in such a beautiful place. I knew from the moment we toured the venue it would be the perfect setting for our vision. Leslie and her team absolutely knocked the service out of the park, we didn’t have any worries or complaints as everything was exactly as we envisioned. If you’re considering the Pond House for any event I would highly recommend and I know you won’t be disappointed! -
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Marlene Sent on 06/13/2024
Amazing ....
I can't recommend the Pond House enough. The food, the details and the flexibility of offerings. My guest were as blown away with everything as much as we were. Our coordinator Leslie was amazing and so helpful. She kept me on track through the planning right up to the big day. -
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![Aimee]()
Aimee Sent on 01/08/2024Can’t recommend enough!
The first time I visited the Pond House I absolutely fell in love with it. It was decorated for the holidays and it felt so magical. We knew right away that this was where we wanted to get married. Two years later we got married here on 1/5/2024 and I just can’t stop thinking about how amazing it was! My guests all night kept saying how it was one of the prettiest venues and funnest weddings they’ve ever been to. How it was stunning and felt so magical. I have an old school Italian family and was so worried about the food because they can be such critics but omg. People RAVED about it. I had my rehearsal dinner... -
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![Michelle]()
Michelle Sent on 11/11/2023Lovely location and great food
I absolutely loved the Pond House Cafe the moment I walked inside with its wonderfully dreamy atmosphere and decor. I and my guests absolutely loved the food. They especially liked the table of desserts at the end. Pond House was great at accommodating complicated dietary restrictions and allergies as well. -
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![Michelle]()
Michelle Sent on 11/05/2023Thank you!
My husband and I were impressed with Pond House Cafe from day 1. Their customer service and hospitality are unmatched. From initial meetings, food tastings and rehearsal, we felt very confident in our decision to choose Pond House Cafe for our wedding ceremony and reception. The banquet room itself is beautiful and requires very little extra decorations. The food is incredible and they offer so many different varieties of food. A special thank you to Leslie, our wedding coordinator, for ensuring everything went perfectly. -
Nicole Sent on 10/12/2023
Pond House Wedding 09/15/23
We got married at the pond house on 09/15/23 and so happy we chose them as our venue. We had 115 people and ceremony on site. Leslie was our coordinator who was always very responsive. Really all of the coordinators work as a team as a well-oiled wedding machine. The food was great, we did a plated with short rib, duck and salmon. One of my favorite parts of The Pond House is all the decor that is included with the banisters and lighting. As someone else mentioned this would typically cost thousands of dollars elsewhere.
One thing I wish I had done was chosen to have our cocktail bar outside instead of inside. Leslie had kind... -
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![Ashlee]()
Ashlee Sent on 10/11/2023The best day ever!
We couldn’t recommend the Pond House Café enough to our guests! They made our big day so special from the very start. I originally thought we would do a small “garden wedding” so I looked into Elizabeth Park in West Hartford. As soon as I started looking, the Pond House Café popped right up and we fell in love. Our first meeting with Leslie was great and staff even brought us over their truffle risotto balls as a complimentary snack. We felt so welcome right then & there! Coordination through Honeybook and Social Tables were pretty seamless with our coordinator Jess who was amazing! She handled everything on our day and was so organized and professional! I can’t tell... -
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![Michelle]()
Michelle Sent on 06/27/2023super helpful staff!
The staff at pond house were so helpful for all the planning phases for my wedding. Leslie, our coordinator was great! The venue is gorgeous and is on the amazing Elizabeth Park. -
Aleina Sent on 05/17/2023
Would recommend
Would highly recommend! The planning process was great with our coordinator, they were quick to adapt to changes in the plan due to inclement weather and the coordinator set up all the decor we brought to make sure our vision came to life! Great night and a fantastic wedding -
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![Leah]()
Leah Sent on 03/20/2023Best venue ever
We were impressed from start to finish with our experience at the Pond house for our wedding. Leslie was a fabulous coordinator, and everything turned out perfectly. The food was fantastic and the venue is already stunning inside so we did not have to add much for decorations. Being able to coordinate food, cake, drinks, and on site ceremony through the venue was so easy, and it took a huge amount of weight off of our shoulders!
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