Premier Event Rentals Reviews
Reviews
4.2 out of 5 rating
4.2 out of 5 rating
14 Reviews
84% recommend it
Awards
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Megan M. Sent on 02/07/2022
Amazing rentals and service
Premier Event Rentals is our top choice for when planning events. We used them for our wedding in December and they exceeded all of our expectations. From day one when booking till picking up the rentals Austin was so helpful and great to work with. We couldn’t recommend Premier Event Rentals enough for any event you’re planning! -
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Jake M. Sent on 02/15/2022
Best event rentals in the business
The rentals are clean and look like new the owner is extremely professional and very easy to work with and will make sure he does everything he can to make sure your day is perfect. -
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Anne Sent on 06/14/2019Happy with our rain tent plan
We were very happy with the service we received in reserving our rain-plan tent through Premier Event Rentals. The staff were very professional, responsive, and did a free on-site scout in preparation to accommodate our venue's needs. The pricing on our tent quote was very competitive after searching the entire Nashville metro area. We would recommend Premier Event Rentals. -
![Ali]()
Ali Sent on 02/27/2019W o n d e r f u l
Austin did an incredible job of helping us put action behind our vision. HE did a very good job of also helping us reason through what we needed vs. stuff that wasn't TOTALLY necessary. WE had a lot of changes through the process and he worked with us VERY well on making sure everything was kept organized and kept together with those changes. We had a VERY HIGH number of guests attend and he made sure that there was PLENTY of everything we needed. They have a very high stock and are constantly working to stay with the times of what is popular and in high demand. Their product is well kept and in very good shape. They deliver, set up, and pick up at a great/reasonable price point which takes a lot of stress off of you and your planner. I would 100% recommend working with Premier, we definitely will again in the future! -
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Michelle Sent on 03/01/2022Excellent Experience
My wedding would not have been the same without Premier Event Rentals. I was able to go send a few emails with inspiration pictures and they were able to help me get exactly what I needed ordered, delivered, and set up for my wedding day! The process was very easy and their product was fantastic. Would recommend this company over and over again for any type of event. -
Alice T. Sent on 06/21/2023
Moldy, broken, chipped chairs and tables
I rented 350 chairs and 27 tables from Premiere Event Rentals for my daughter's wedding. I worked with Vanessa on reserving them and she was helpful to respond quickly and make any changes needed. The problem came when the chairs arrived. We ordered 175 white and 175 brown wooden chairs. The white chairs were dirty with some mold but we were able to clean them with some work. The brown wooden chairs were scratched, broken, and covered in mold. We cleaned them repeatedly, but could not remove the mold. The wooden farm tables were chipped, with crooked legs and water stains on the tops. The 8 and 10 ft. banquet tables had plywood tops with holes in them. Several of them needed 2 tablecloths to cover them just to hide this. I called and was told that "We've been renting these chairs for like 20 years, so there are going to be some scratches on them" and in regards to the mold "I guess the last people that rented them left them out in the rain". That was their explanation for the condition of the chairs we received. I asked to speak with the manager, Austin, and he was not available for several days. He did answer after many calls and said that the condition of his chairs and tables was the "industry standard" and that as far as the mold, he might need to do some re-training with his staff. I called repeatedly and he was never available to speak to him again, as he was either out making deliveries or out of town. I asked for at least a partial refund for the broken, damaged and moldy chairs and have yet to receive anything yet. Please just be warned about this company. You will not get what you think you are paying for. I asked for the owner's name and contact information, but was told they really didn't know who owned it. I feel like the owner would like to know how this business is actually being run. I am including a few pictures of the chairs and tables, but there were just too many to include them all. -
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Savannah Sent on 10/26/2019Cause of my wedding day disaster!
I spent over $1,500 to Preiemer Event Rentals to be the highlight of why my wedding was not perfect. I ordered benches in which they decided to stain the benches THE DAY BEFORE my wedding! Wood stain takes 48-72 hours to dry! Not only did my guest's clothes run the risk of being stained after the siting down in the hot August sun but multiple guest complained of benches not being assembled completely. One of my guest fell off the bench while sitting down and was so embarrassed that she stood at the back of the ceremony. Then when guest stood for me to come down the aisle, multiple people felt the benches cave and tilt as the legs were not assembled completely and were placed on the ground at an improper angle. After the wedding everyone said great things about food, music, etc. but the number one thing they remebered most was the awful benches they had to sit on. Two weeks after my honeymoon my husband and I called Premier Event Rentals EIGHT TIMES! We figured they have caller ID and are running with their tail between their legs because they never answered or returned the call after we left a voicemail. Please DO NOT HIRE PREMIER EVENT RENTALS, they will be the cause of why your perfect day was not perfect!Premier Event Rentals's reply:
I’m very sorry that you had this experience with our products. This is the first time that I have heard of you trying to contact us about the issue other than the day of your wedding. Unfortunately, no person or company is perfect and in this case we did make a mistake. I would like to mention that we tried to make it right and to correct the issue. At first, we guaranteed that the benches would be completely dry from sitting in the sun over the 5 hours between delivery and the ceremony. After the “professional carpenter” in the wedding party convinced the group that we were wrong and it would not be dry, we then offered to bring out fruitwood chairs from our warehouse an hour away and replace the benches. The party ultimately decided that they wanted us to go purchase suran wrap and cover the tops of the benches, which we did. Lastly, our delivery driver informed me that after spending an extra hour driving to and from the store and 2 hours of wrapping the tops of the benches that they were in fact dry by the time he left before the ceremony. As to the stability of the benches, I did not know that there was an issue with the legs being loose. I will personally go and check them all next week for any stability issues. As always we take very seriously our customers satisfaction and in the rare instance that we make a mistake out of the many events a year that we provide for we do everything possible to make it right. Again I apologize for the mistake and I will reach out to you personally this week to discuss further.
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