Rachel Bell Photography Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
13 Reviews
97% recommend it
Awards
-
Rian F. Sent on 03/06/2023
Rachel is truly amazing!
Rachel took my senior photos way back in 2008. It was such a great experience. Especially as someone who doesn’t love having their picture taken. When I got married in 2021, I knew she was the photographer to go for. Despite scheduling snafus and the pandemic, we were still able to do our engagement shoot while being entirely fogged in on the beach. Rachel rolled with the complications and turned our shoot into something amazing. She captured our wedding day wonderfully, and I would not hesitate for a second to recommend her to anyone looking for any type of shoot. She is amazing to work with and so incredibly talented!Rachel Bell Photography's reply:
Hi Rian and Brian! Thank you so much for your review! It's been so special and absolutely amazing to be a part of all these milestones in your life. I'm so very honored and grateful to you both for including me! Much love and thanks again! Rachel -
-
![Jay]()
Jay O. Sent on 01/02/2022Rachel was a highlight of our wedding!
We are so glad we decided to work with Rachel! One thing that made her really great to work with was how approachable and thoughtful she is, a true people person. Some photographers feel like they are in the way, or that their energy is disruptive, but Rachel was able to quickly become trusted with our whole family, putting us all at ease: allowing Rachel to capture some truly candid shots and snap a couple heart warmingly good photos of family members who we can normally never get a good picture of. This is a quality that is a rare find in an event/wedding photographer! She knew how to get the shot! Beyond her personable nature, Rachel was timely, extremely professional, organized, and came with the right gear to get the job done. We highly recommend Rachel for all of these reasons!Rachel Bell Photography's reply:
Hi Jay and Sarah! Thanks so very much for your review! You made my heart so happy! What a beautiful and fun wedding your day was. You all instantly made me feel like family and I am so very grateful for that. It was such an honor and thanks again! Warmly, Rachel -
![Ashley]()
Ashley Sent on 07/26/2012Rachel was fantastic! We met with 5 photographers before we found Rachel. We just clicked with her personality and her photos were exactly what we were looking for.
Rachel and the 2nd professional photographer arrived about 2 hours prior to the start of the ceremony. This was approximately the same time that everything started to go wrong (my bridesmaid couldn't find her dress, my cousin couldn't find his pants, my mothers zipper broke in her dress & it started to rain so we had to get everything moved inside). Rachel had such a wonderful presence - very calming. She made it so that we could still take our photos outside. She wasn't pushy or in a rush. She fit in quite well with our whole wedding party, family and guests.
By the end of the night we pulled them onto the dance floor and they stayed and danced with us enjoying the party! We have gotten a sneak peak of our photos within a week of the wedding and they are so wonderful! I can't wait to get them all back (we should have them next week!) -
User2349759 Sent on 10/05/2015I had originally rated Rachel much better, but felt I needed to follow up my review. I stand by the quality of Rachel's work. My engagement and wedding photos are nothing short of stunning. However, I do think people should be aware that in terms of her professionalism and her responsiveness, there is a little to be desired. Rachel told me that her timeline for photo turnaround was 6-8 weeks. I did not receive my first gallery, which was only getting ready photos and decorations, until 9 weeks after my wedding. It took 12 weeks and several prodding emails to get all of my galleries posted. These were all low resolution photos available in an online gallery. They could not be printed. I probably would not have been as upset if there had been more communication as to why she was not able to meet the deadlines she set for herself, but unless I emailed asking for an update, I heard nothing. When I did email, it was days before I heard back. At 12 weeks I was told that my USB was being sent out. Two weeks later I still had nothing. I emailed for an update and a couple days later was told she was waiting for packaging materials to come in. Again, I would have been more understanding if she had communicated that, but instead I waited anxiously for 2 weeks with no delivery. Finally, she told me she would send a "regular" USB so that I wouldn't have to wait any longer. Two weeks later I still had nothing. She tells me it got lost in the mail. That day she went to the post office and sent the USB and I received it two days later. It didn't have all my pictures on it. I emailed her two days ago to tell her and called yesterday. Still haven't heard anything. Again, the product is amazing, but the customer service has been lacking and the wait for photos very long - it's been 5 months since the wedding now, still don't have all the photos on USB or any albums.Rachel Bell Photography's reply:
I am so sorry of your dissatisfaction and I apologize for an inconvenience this has caused you. I am truly sorry, also, that my attempts to remedy this situation were not to your liking. When you are ready to create your wedding album and you contact me to discuss the design, please let me know if there is anything else I can do to make your experience better. Sincerely, Rachel Bell
Are you interested?
Send a message