Radisson Lackawanna Station Hotel Reviews

The Radisson Lackawanna Station Hotel was definitely one of the most magical parts of our wedding. Everything, from the staff, to the location, to the beauty of the facility, to the FOOD (holy God it was good) was absolutely perfect. I felt so confident and so relaxed knowing that everything was taken care of with the Radisson staff. Felicity, in particular, the wedding rep, was absolutely stellar in every aspect of her performance. I wish I could be friends with her outside of the wedding because she was just SO kind!! Even months after our wedding, my guests are still telling me how wonderful the reception was and how wonderful the staff all was! Absolutely nothing went wrong with this team taking care of it all -- which I was so grateful for. I really cannot say enough great things about this place. If you're considering having your wedding there, you will not regret it.

We would not change one thing about our wedding held at the Radisson! Felicity and the entire staff at the Radisson was a pleasure to work with for our wedding. From start to finish planning was professional, stress free, and fun. Felicity was super responsive and resourceful. She helped coordinate, plan, and execute every detail and our wedding day was absolutely perfect. We cant thank her and the entire staff enough it meant the world to us!

We are so happy that we had our wedding at the Radisson. They helped our vision come to life and the ballroom was absolutely stunning. Felicity was a huge help in the process! She was so responsive and really listened to what we wanted and helped create the perfect layout. We had a huge wedding and the space was laid out perfectly and it did not feel cramped at all. There was barely any lines at the bars for cocktail hour or the reception. Definitely recommend hosting your dream wedding at the Radisson. Also, Trax is the perfect spot for the after party! Radisson truly has it all!

My husband and I got married at the Radisson Lackawanna Station Hotel on June 25th, 2022. From the moment we walked into the building on our initial tour, we knew that we wanted to be married at this gorgeous location. We decided to have our ceremony, cocktail hour, and reception on site, and we had the pleasure of working alongside Wedding Specialist, Felicity. Our entire wedding process was not only smooth, but FUN. Felicity is extremely organized, creative, friendly, and great with communication. She answered all of our questions along the way, and helped us to stay on track with the wedding planning timeline. My husband and I were able to add our own special touches to the wedding and make decisions about both large and small details. Hosting your wedding at the Radisson truly is a personalized experience. I honestly felt NO stress on the day of the wedding as Felicity and her team handled all of the logistics. I am extremely grateful that I was able to truly enjoy every moment of my wedding day - from getting ready all the way through the reception - all thanks to the incredible work of Felicity and her team. The guests at my wedding had a wonderful time, and loved the fact that they could stay at the Radisson on the night of the wedding. We even continued the party at the Trax Bar in the lobby after the reception had ended. I had such a positive wedding planning experience and an amazing wedding day that I would sincerely recommend the Radisson Lackawanna Station Hotel to anyone planning a wedding or special event.

aving grown up in Scranton, I was certain before checking out venues that I did not want to use one of the hotels. Then, the Radisson was only the second venue we visited and we absolutely fell in love! It’s hard to compete with the beauty and uniqueness of the lobby area (where we had our cocktail hour, but where you are also able to have your ceremony)! In addition to that, we loved the convenience of having everything in one place, (including Trax for an after party which felt more fun than a typical hotel bar) as well as the central location in downtown Scranton making it easier for our guests to fill their downtime. Finally, we were so grateful to the wedding coordinator, Felicity! She was incredibly helpful in the planning process, super attentive and prompt with responding to questions and made sure every detail was taken care of on the wedding day. Not every venue comes with a built in wedding coordinator so this felt like an extra great perk! Overall we had a great experience and would definitely recommend this venue for a Scranton wedding!

The Radisson Lackawanna station hotel was the perfect venue for our winter wedding. We used three different spaces for the events of the day and everything was perfect. The communication was impeccable, both between the coordinator and I and between the coordinator and her team (And I did most of the planning myself so I had many detailed questions and often). The flow of the day was seamless and all the personal details we added were incorporated perfectly. The food was outstanding, our guests gave many compliments to the chef. There was not one moment of the day were I was focused on anything other than being married and celebrating with our loved ones and I know that’s because of the amazing staff that was with us that day.

The Radisson was the most beautiful location. All of the staff especially the wedding coordinators and general manager were amazing to work with. Everyone did an amazing job brining our reception details to life and made for the perfect day. All staff was friendly and helpful. Working with the wedding coordinator Felicity was so easy, like working with a friend. She made herself available to us whenever we needed her and always answered our questions and solved our problems. She was wonderful! The entire day was perfect and exactly what we wanted with the help from the Radisson. Thank you to everyone who made the day so special and perfect!

The Lackawanna Station Hotel was the perfect venue for our small Christmas wedding. The lobby decorations were beautiful and made the perfect backdrop for our cocktail hour. Our reception was in the Platform Lounge and fit our vibe and aesthetic perfectly. Everything was set up exactly as we had discussed. Felicity and Abbey were both wonderful to work with during the planning process. They were responsive to e-mails and very accommodating to our ideas. Even though we had a very small wedding, they still paid great attention to detail and made us feel very special on our wedding day. We received so many compliments from our guests both on the food as well as the decor and beauty of the venue.

Me and my husband fell in love with the Radisson Lackawanna Station Hotel from the moment we stepped into it back in 2019. We wanted a venue that could accommodate 150 guest comfortably for ceremony and reception. We also wanted a venue where guest can stay overnight to make it easier on our guests.
We booked the venue and we're so excited to to get married in 2020. Unfortunately, the pandemic hit and messed all our plans but the staff from the Radisson were so understanding and worked with us to make our wedding dreams come true. Even if it meant postponing the wedding twice.
Fast-forward to 2021, we scheduled our wedding for October 9, 2021. Two wedding specialist later we were put into contact with Abbey Merkel (Director of Sales) and Felicity Rudden (Sales Wedding Specialist). I can't express how grateful I was to be connected with Abbey and Felicity.
Abbey and Felicity were so helpful making sure every detail we wanted for the wedding was accomodated.
Our wedding was absolutely perfect!! I didn't have to do much besides provide the signs, decorations, flowers and little touches I wanted and Felicity and her staff were able to put everything together and make everything look amazing.
To the ladies that checked our guests in, cleaning crew, bartenders, waiters and everyone that works at the Radisson we were so impressed with the service we were provided. All of our wedding guest were well taken care off and we are so grateful to the Radisson crew.❤️

Radisson in Scranton, Pa was an exceptional wedding venue! Felicity was so professional, friendly, and experienced in planning our wedding. Everything went so smoothly! The Platform Room decor was so elegant and perfect in every way. Our ceremony in front of the Main lobby fountain was so special and we’ll remember it “forever”! The waitstaff were friendly and very efficient and made our dinner and reception most enjoyable. yes! Such a memorable wedding thanks to the Radisson!!

We had an excellent experience. The wedding planners Abbey and Felicity were great and accommodated our every need. The venue worked very well and our guests still talk about the wedding. The food was excellent and the Radisson went above and beyond to make the event very special for us. We would certainly recommend this venue to any couple getting married or for any event.

The Radisson was an incredible venue to have our wedding. Our coordinator, Felicity, was organized and communicative. She took care of everything for us and made wedding planning much easier, especially since we live in California and got married in Pennsylvania. The venue was beautiful and Felicity coordinated with all of our vendors to ensure the day ran smoothly. They went above and beyond to make our day so much fun!

I had my dream wedding at the Radisson!! Planning a wedding during COVID was not always easy, but the entire time Felicity (the Radisson’s wedding coordinator) helped me every step of the way! She helped me have the best wedding ever. She is incredibly well organized, helpful and friendly. The wedding itself was amazing. Beautiful venue, delicious food, and friendly staff. I couldn’t imagine having my wedding anywhere else. I will forever recommend the Radisson with 5 stars!!!!!

The staff went above and beyond for us. Everyone was professional and so nice. I received so many complaints on how attentive the staff was. And the food was outstanding.

My husband and I had our wedding at the Radisson in May, 2019. As soon as we got engaged, I knew right away that I wanted to look at the Radisson for our venue. Once I walked through the front doors, I fell in love with how beautiful the lobby was! When I left my initial meeting, I cancelled all other venue appointments I had. The Radisson had everything we were looking for and the staff was so welcoming and professional. The wedding specialist, Amanda, was fantastic to work with. Whenever I had a question or concern, she was always prompt to answer and help with everything! She made the planning process smoother than I ever could have imagined. I never felt stressed or overwhelmed since she was so organized and attentive. On the day of the wedding, she was always checking in to make sure we had everything we needed, and most importantly, made sure my husband and I took time to actually eat at cocktail hour! We had the ceremony in the lobby and Amanda and Mary worked together to make sure the timing of everything was perfect. The entire staff at the Radisson was exceptional and made our wedding day so special. Words can’t describe how happy we are with how everything turned out!

My husband Jack and I held our wedding reception at the Radisson in early December and everything was PERFECT. From the very beginning the planning was a breeze. The wedding coordinator Amanda is amazing at what she does and she is just as excited as you are for your big day. She answered all our questions quickly and reassured us many times during the planning process. She made sure everything went smoothly the day of so we did not have to worry about anything. All our guests repeatedly told us how good the food was. The staff at the Radisson is extremely attentive. Luis and Mary are phenomenal, JR, Eli were all extremely helpful. They brought us drinks and hors d'ouevres so we got to enjoy everything while greeting all our guests. The staff that helped with our breakfast the next morning was extremely accomodating. I cannot recommend the Radisson Lackawanna Station Hotel enough, they helped give us some memories we will never forget.

Our wedding at the Radisson was perfect! The venue itself was amazing and especially great for us because we had so many out of town guests. The ceremony and cocktail hour were both held in the lobby, which has vaulted ceilings and amazing detail in the architecture, and the ballrooms that held the reception were beautiful. It was great because our guests didn't have to worry about travel during the events of our big day! The best part of choosing the Radisson, though, is having access to their amazing wedding coordinator, Amanda! She walked us through every step leading up to the wedding and was very informative while keeping us calm and relaxed the whole time! She was on top of everything before and during the day of and everything went smoothly :) Thank you so much to the Radisson, their staff, who accommodated us and our guests the day of, and especially Amanda!!

I don’t have enough great words to explain my experience with Amanda & the Radisson Lackawanna Station. I got married on November 9, 2019 and the Radisson went above and beyond my expectations! From my first meeting with Amanda, I knew this would be the place that would make my dreams come true & they did not fall short! Amanda helped make the planning process a breeze. She answered every single question I had with great knowledge and ensured everything I wished for would happen and it sure did! Not only was Amanda fantastic, but the ENTIRE staff that worked the night of my wedding were AMAZING! Not one time did I ever have to get myself a drink, and that included my husband, my parents and my in laws. I will certainly recommend every single bride I know to the Radisson. I can’t thank them enough for making the biggest day in my life the BEST day of my life!!!

We cannot begin to describe how perfect our wedding day was at the Radisson Lackawanna Station! Amanda was AMAZING and helped to make our planning process an easy one from start to finish. She made us feel at ease every step of the way and was very attentive to all of our questions. After every meeting with her we felt more and more confident that we had made the right decision. She really took any and all stress out of the way. The Radisson is a gorgeous venue with a wonderful staff. We did not get married on site, but we held our rehearsal dinner in the Platform Lounge and reception in the ballroom. The food and service was excellent! The majority of our guests were from out of town and we continue to hear wonderful reviews regarding the food, service and hotel accommodations. Every single staff member we came in contact with was wonderful and friendly. We can confidently recommend the Radisson Lackawanna Station to anyone planning a wedding! You will definitely not be disappointed.

It’s hard to put into words how amazing our wedding was at the Radisson Lackawanna Station. As soon as I walked into the venue, I knew my wedding had to be held there. The beautiful and unique building allowed us to have a wedding that was not a “hotel” wedding. Our guests commented numerous times about the space and the professionalism of the staff.

Amanda was a godsend with planning our wedding. I can say I had almost zero stress because she walked me through what I needed to do to plan a wedding. The day was so smooth because she made it that way.

The food was not typical wedding food. People commented on the variety and quality of the food. The service was amazing from all staff.

I would recommend having a wedding at the Radisson Lackawanna Station hotel to anyone planning their big day.

My husband and I were married at the Radisson this October. The entire process exceeded our expectations. Amanda from the Radisson went above and beyond to make us feel at ease throughout the whole process. She was our lifeline when we lost our photographer just 18 days out. I can’t say enough good things about our experience. It was the best day ever thanks to everyone at the Radisson for making everything go off without a hitch. I would highly recommend using the Radisson for any wedding needs.

I recently got married at the Radisson Lackawanna Station Hotel and I can honestly say it was the most incredible experience. From the start of planning, Amanda D. was so helpful and accommodating in the process of choosing all of the fine details. She was always available to answer a quick question and she never even batted an eye when we made last minute changes. She even set us up with a musician when our original plan fell through (with not a lot of time to spare). Amanda is a truly a lifesaver!! When it came to the big day, everything went off without a hitch. Amanda and Mary continuously checked on me while getting ready and they both even made sure that I got to eat the amazing food during the busy day. We got married in the atrium and it was stunning! The amazing staff even made sure there were no random people wandering into the ceremony (since it is the lobby). We had brunch in the ballroom and the space was set up so beautifully and it honestly exceeded the expectations that I had. The bartenders and staff that helped with brunch were so friendly and accommodating to our guests. Also, the food was delicious and all of our guests were very pleased. Overall it was an amazing experience to get married at the Radisson, I highly recommend this venue for any couple looking to get married in Scranton.

From the second we met from our first tour, Amanda sold us on this place. The venue, the staff, the ballroom and the environment were perfect. I wouldn't have changed a thing that day and I am so thankful to The Radisson and Amanda for making our day a day we will look back on with a smile forever.

I had my ceremony and reception at the Radisson. Let me tell you, wedding planning was in no way shape or form stress free or easy. However, Amanda DiPierro from The Radisson made it easy and so much less stressful!
Let me start of first by saying the venue/hotel itself is gorgeous inside and out. It’s a perfect place for a wedding no matter the season. You can get amazing pictures outside the hotel, in the surrounding area, as well as indoors.
The food? Bomb. All of my guests could not rave enough about the food. Amanda was very accommodating, from allergies to providing vegan/vegetarian options. One of my guests is allergic to more than 5 major food items and they accommodated her needs no problem!
Everyone loved the drinks/bars and the prices were very reasonable.
The staff were absolutely amazing, helpful, nice and really tended to all guests. Me and my husband were running around and the staff made sure we were able to get our meal. They even wrapped it up and stored it in the fridge of our overnight room (which is provided in the wedding package—so cool).
The place was well kept and super clean.
Any last minute issues we ran into, Amanda made sure to be on top of EVERYTHING. She made sure nothing was out of place and everything was handled smoothly.
Mary helps out with the ceremony, making sure the bridal party is prepared and fully ready. She’s the sweetest little thing! And super on top of things, making sure everyone understands their place and that mistakes are covered up no problem!
Overall, I had an excellent experience and fully recommended The Radisson in Scranton, PA to everyone! Could not rave more about it!!

My husband and I had the most incredible experience working with Amanda and the Radisson crew! Our reception was more beautiful and amazing than we ever could have imagined or hoped for. Amanda is an AMAZING wedding coordinator, who loves her job and those she works with. She is there to help you with anything and everything - every step of the way. We couldn’t feel any more lucky to have had the opportunity to have her along our wedding planning journey. Along with Amanda, the entire staff throughout our entire reception were INCREDIBLE. From the bartenders, to the servers, to those who are always there to make sure you have eaten or have a drink in your hand. What an amazing crew, and an amazing venue. My husband (I get to say that now!!!!!!) and I HIGHLY recommend for everyone to check out the Radisson Lackawanna Station Hotel in your wedding planning journey, you absolutely will not regret it.