Rebekah Brooks Jewelry Reviews

Reviews

• Christopher P. Sent on 03/04/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  One of a Kind

  Rebekah Brooks was absolutely perfect for me as a final place to make the engagement ring purchase! They have truly gone out of their way going an extra mile to make sure the ring is very personalized.
  
  Customized, authentic, special, symbolic, and meaningful are some of the words that describe both the experience and the result. I have only the most wonderful things to say about my experience.
  
  Sophia Graubard was very friendly and attentive, asking many important clarifying questions. I felt very much heard and listened to throughout the whole process.
  
  I had initially started with pictures of preferred features in 3 ring examples go off of. After sending the three pictures, the response was extremely prompt, with printouts of 2 possible recommended designs to look at. The next day, I went in to look at the designs chatting with Sophia and Emily Warren, to help decide which design would ultimately be best.
  
  I had went in with a limited timeline and minimal knowledge about jewelry. Within an hour of going in, I felt remarkably at peace on all fronts, quality-wise, care-wise, expertise-wise, and trust-wise. There was a very strong sense, they knew exactly what I was going for and what it would take.
  
  Emily was especially helpful in answering questions I had during the next phases and in ensuring the perfect match.
  
  Long story short, the resulting ring was flawless, indescriptively beautiful, and 110% Amanda (my fiancé now) and I!
  
  Emily Warren and Sophia Graubard went way above and beyond to make it all happen and I am tremendously thankful to them!
  
  Definitely recommend here to be the final decision once you have some idea what you are looking for.
  

  Rebekah Brooks was absolutely perfect for me as a final place to make the engagement ring purchase! They have truly gone out of their way going an extra mile to make sure the ring is very personalized.
  
  Customized, authentic, special, symbolic, and meaningful are some of the words that describe both the experience and the result. I have only the most wonderful things to say about my experience.
  
  Sophia Graubard was very friendly and attentive, asking many important clarifying questions. I felt very much heard and listened to throughout the whole process.
  
  I had initially started with pictures of preferred features in 3 ring examples go off of. After sending the three pictures, the response was extremely prompt, with printouts of 2 possible recommended designs to look at. The next day, I went in to look at the designs chatting with Sophia and Emily Warren, to help decide which design would ultimately be best.
  
  I had went in with a limited timeline and minimal knowledge about jewelry. Within an hour of going in, I felt remarkably at peace on all fronts, quality-wise, care-wise, expertise-wise, and trust-wise. There was a very strong sense, they knew exactly what I was going for and what it would take.
  
  Emily was especially helpful in answering questions I had during the next phases and in ensuring the perfect match.
  
  Long story short, the resulting ring was flawless, indescriptively beautiful, and 110% Amanda (my fiancé now) and I!
  
  Emily Warren and Sophia Graubard went way above and beyond to make it all happen and I am tremendously thankful to them!
  
  Definitely recommend here to be the final decision once you have some idea what you are looking for.
  
• Desiree H. Sent on 12/13/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Perfection

  This jewelry store!! My husband and I bought both of our wedding rings from Rebekah Brooks and had such a wonderful experience. From beginning to end, Nellie guided us through our decisions and made the whole process super enjoyable. I even bought earrings for my wedding here because the pieces are so uniquely designed but also extremely timeless. If you’re looking for authentic, one of a kind pieces and a way to support a local women run business, go to Rebekah Brooks. They have customers for life.

  This jewelry store!! My husband and I bought both of our wedding rings from Rebekah Brooks and had such a wonderful experience. From beginning to end, Nellie guided us through our decisions and made the whole process super enjoyable. I even bought earrings for my wedding here because the pieces are so uniquely designed but also extremely timeless. If you’re looking for authentic, one of a kind pieces and a way to support a local women run business, go to Rebekah Brooks. They have customers for life.
• Kyle E. Sent on 08/20/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful, Customized Handmade Jewelry

  When we got engaged, we each wore wooden rings that we had ordered online, but the rings didn’t quite fit right and we regretted not supporting a local business. So, we were so excited to find out that Rebekah Brooks was just around the corner from us in Cambridge! We were even more excited to learn that the workshop is actually in Northampton, near where we got married - it felt like fate. The women in the shop were thoughtful and thorough in showing us our options several times and sizing us - even when we were anxious about it! We love both of our rings, and were glad to have them handmade with love in Massachusetts, and engraved with the date in different styles. They do beautiful work!

  When we got engaged, we each wore wooden rings that we had ordered online, but the rings didn’t quite fit right and we regretted not supporting a local business. So, we were so excited to find out that Rebekah Brooks was just around the corner from us in Cambridge! We were even more excited to learn that the workshop is actually in Northampton, near where we got married - it felt like fate. The women in the shop were thoughtful and thorough in showing us our options several times and sizing us - even when we were anxious about it! We love both of our rings, and were glad to have them handmade with love in Massachusetts, and engraved with the date in different styles. They do beautiful work!
Are you interested?
Send a message
• Aubrey M. Sent on 12/06/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  husband's wedding ring

  I went in a couple of times to plan a simple band with some images on the interior to customize for my husband. They were so collaborative and helpful and the final product is beautiful!

  I went in a couple of times to plan a simple band with some images on the interior to customize for my husband. They were so collaborative and helpful and the final product is beautiful!
• 
  User2156076 Sent on 05/31/2015
  4.9 out of 5 rating

  4.9
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  A wonderful find, particular when looking for beautiful jewelry out of the traditional big box jewelers. A knowledge and friendly staff.

  A wonderful find, particular when looking for beautiful jewelry out of the traditional big box jewelers. A knowledge and friendly staff.
• Erin Sent on 09/03/2014
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  My husband and I stopped by the Northampton location when we were on a day trip. After comparing their products with a popular MA based jeweler, we decided to trust Rebekah Brooks with his wedding band design, my heirloom wedding band repair, and my heirloom engagement ring redesign. At their Cambridge location, the representatives were knowledgeable, friendly, and forthright. The final products were as anticipated and I was especially impressed by their work with my grandmother’s wedding band, which had been worn with love for over 70 years and was in need of some repair. The rings are of exceptional quality and we are really happy with the care that they put into our requests.

  My husband and I stopped by the Northampton location when we were on a day trip. After comparing their products with a popular MA based jeweler, we decided to trust Rebekah Brooks with his wedding band design, my heirloom wedding band repair, and my heirloom engagement ring redesign. At their Cambridge location, the representatives were knowledgeable, friendly, and forthright. The final products were as anticipated and I was especially impressed by their work with my grandmother’s wedding band, which had been worn with love for over 70 years and was in need of some repair. The rings are of exceptional quality and we are really happy with the care that they put into our requests.
• Bryanne Sent on 07/07/2018
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We loved working with Rebekah Brooks! We brought in my fiancee's late father's ring (which was hideous!) and they worked so thoughtfully with us to re-do the ring (we flipped it inside out), taking such care to handle the sentimental value, while also keeping our budget in mind. We loved it so much I then custom designed my wedding band. I love that they use recycled materials and my band turned out so gorgeous, I can't wait to wear it! Have recommended to everyone we know!

  We loved working with Rebekah Brooks! We brought in my fiancee's late father's ring (which was hideous!) and they worked so thoughtfully with us to re-do the ring (we flipped it inside out), taking such care to handle the sentimental value, while also keeping our budget in mind. We loved it so much I then custom designed my wedding band. I love that they use recycled materials and my band turned out so gorgeous, I can't wait to wear it! Have recommended to everyone we know!
• Lydia Sent on 12/08/2015
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  I got my engagement ring from Rebekah Brooks and I'm very happy with a unique ring in which I helped designed.
  
  I didn't want a traditional diamond ring and instead had custom made emerald cut blue sapphire in a yellow gold bezel setting.
  
  I'm considering getting our wedding bands and possibly visiting the Northhampton site.

  I got my engagement ring from Rebekah Brooks and I'm very happy with a unique ring in which I helped designed.
  
  I didn't want a traditional diamond ring and instead had custom made emerald cut blue sapphire in a yellow gold bezel setting.
  
  I'm considering getting our wedding bands and possibly visiting the Northhampton site.
• Jennifer Sent on 08/11/2015
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The staff at Rebekah Brooks in Harvard square was very patient and helpful. They gave good advice without being pushy. I spent months stopping in and trying stuff on before making my purchase. We would have bought my husband's ring there too, but they only work with precious metals. I have already received many compliments on my wedding band :)

  The staff at Rebekah Brooks in Harvard square was very patient and helpful. They gave good advice without being pushy. I spent months stopping in and trying stuff on before making my purchase. We would have bought my husband's ring there too, but they only work with precious metals. I have already received many compliments on my wedding band :)
• Tetty G. Sent on 11/28/2023
  1.6 out of 5 rating

  1.6
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Don't trust her!!!!!!!

  I cannot comment on their work. I never got that far. I brought a bracelet to be repaired and got a quote. A week later I got a phone call telling me that the actual amount it would cost to fix the bracelet would be more than double the original quote. It was too much for me. I went back to the store to pick up my bracelet, and the owner told me this was like a car repair shop. That once I brought the bracelet I agreed to the work. I disagreed with that saying that any repair shop would make sure that I wanted to proceed with the work. She finally agreed to give me back my bracelet. I had given her a $50 deposit and she said that she normally doesn't give back deposits. She knew I would fight her and eventually agreed to give me back my money. I was never given any notice that by giving them my bracelet I agreed to having it fixed there regardless of the cost nor was, I informed that my deposit was non refundable. I would never trust This woman.
  

  I cannot comment on their work. I never got that far. I brought a bracelet to be repaired and got a quote. A week later I got a phone call telling me that the actual amount it would cost to fix the bracelet would be more than double the original quote. It was too much for me. I went back to the store to pick up my bracelet, and the owner told me this was like a car repair shop. That once I brought the bracelet I agreed to the work. I disagreed with that saying that any repair shop would make sure that I wanted to proceed with the work. She finally agreed to give me back my bracelet. I had given her a $50 deposit and she said that she normally doesn't give back deposits. She knew I would fight her and eventually agreed to give me back my money. I was never given any notice that by giving them my bracelet I agreed to having it fixed there regardless of the cost nor was, I informed that my deposit was non refundable. I would never trust This woman.
  

Are you interested?

Send a message