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Weddings

Reeds Jewelers - Southpark Mall Reviews

Reeds Jewelers - Southpark Mall

Reeds Jewelers - Southpark Mall

Colonial Heights, VA
4.5 out of 5 rating, 7 Reviews
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Reviews

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4.5 out of 5 rating
4.5 out of 5 rating
7 Reviews
90% recommend it
  • Quality of service
    4.2 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.4 out of 5 rating
  • C
    Cressandra L. Sent on 01/21/2022
    5 out of 5 rating
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    Like new!!

    We purchased my wedding rings at Reeds 22 years ago. The setting prongs had worn down so we had to send them off for repair. They were quick with the repair and returned them 10 days sooner than promised and my rings look like they are brand new.
  • D
    Demarcus Sent on 06/29/2018
    5 out of 5 rating
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    Mrs. Jo Ann was very great and helpful making fireworks
  • Camden273
    Camden Sent on 11/08/2015
    5 out of 5 rating
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      5.0 out of 5 rating
    Absolutely in love with my engagement ring. So many choices and so many price points to choose from. We got the lifetime warranty package with it, so I feel comfortable knowing that if anything ever happens to it we will be covered!
  • M
    Tracy Sent on 11/16/2008
    5 out of 5 rating
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    Very helpful!
  • J
    Jocelyn Sent on 10/07/2008
    4.6 out of 5 rating
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      5.0 out of 5 rating
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      3.0 out of 5 rating
    Best customer service out their they are wonderful and so experienced. I bought earrings and a necklace and my wedding rings as well. I have never ever had a good experience when spending money so much money.
  • W
    Whit Sent on 06/11/2012
    3.5 out of 5 rating
    • Quality of service
      1.5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
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      2.5 out of 5 rating
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      4.5 out of 5 rating
    Great jeweler, and beautiful rings. Have needed to take my engagement ring back for repair on multiple occasions. Diamond sometimes tends to be loose or falls out completely, but with my warranty the diamond is replaced whenever needed. They have always been respectful and courteous.
  • S
    Shannon Sent on 04/11/2008
    3.4 out of 5 rating
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      3.0 out of 5 rating
    • Average response time
      4.5 out of 5 rating
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      4.0 out of 5 rating
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      2.5 out of 5 rating
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      3.0 out of 5 rating
    Margret, was great, but everyone esle that we dealt with had an attitude problem..