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Weddings

Reflections Media Indiana Reviews

Reflections Media Indiana

Reflections Media Indiana

Indianapolis, IN
4.4 out of 5 rating, 5 Reviews
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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
5 Reviews
87% recommend it
  • Quality of service
    4.2 out of 5 rating
  • Average response time
    4.2 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.4 out of 5 rating

Awards

5
  • C
    Cathryn W. Sent on 05/24/2024
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating

    Fun and Fabulous!

    My husband and I had an amazing experience with our photographer Kiley. Her expertise, guidance, and eye for framing the shot went a long way in creating the most amazing pictured memories. The entire process from beginning to end was wonderfully simple and straightforward. I highly recommend!

    Reflections Media Indiana's reply:

    Cathryn, Thank you so much for the wonderful! We loved working with you! Kiley did an amazing job capturing your day and your photos turned out so beautifully!
  • Katie
    Katie Z. Sent on 01/01/2024
    5 out of 5 rating
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    So happy with our choice!

    We were so happy with Taylor! He was so easy to work with, and captured our wedding day perfectly. The cost was super affordable, and also included all raw footage and a beautiful 10 minute video. We are so happy to with the results, and are excited to relive our wedding day through our video for many years to come ❤️
  • Becky
    Becky R. Sent on 05/05/2022
    5 out of 5 rating
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    Tolman Media exceeded my expectations! Take the leap and book them for your big day! I'm SO happy we did!

    Tolman Media exceeded my expectations! They were an amazing company to work with! They have multiple packages that couples can choose from and they explain in detail what each package consists of.
    Tolman Media was also able to pair me with the perfect videographer and photographer that matched our personalities and the style we were going for!
    Not to mention, their prices, compared to their competitors, were much more affordable. I HIGHLY recommend! You will not be disappointed!
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  • Taylor
    Taylor L. Sent on 05/06/2022
    4.8 out of 5 rating
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    10/10 Would Book Again

    I found Tolman Media by luck by a Facebook Ad. I consider myself lucky to have found that ad honestly. The team was quick to respond to any questions and/or concerns I had with working with them or about our wedding day at all. The payment plan structure was a fair plan and it was an easy process to pay. My husband and I even decided to add an extra hour and half to our wedding day and Tolman handled it very quickly and had no issue granting us more time. We also split up our day with a trolley ride that we chose not to have out videographer and photographer on and Tolman had no issue with it. Very flexible to work with which was a breath of fresh air honestly and made it so much easier on my husband and I.
    The photographer and videographer we dealt with were both amazing. I could not recommend Emmanuel (photographer) enough, his photos are absolutely stunning!
    They got our photos and videos to us as quickly as possible and were honest with us with how long it could take due to it being peak season. I appreciated the honesty.
    Also, the editing team worked with me many times to get our highlight video just the way I wanted it to look and were great with getting it back in a timely manner and handled it professionally as well.
    All in all I would book Tolman Media again for my wedding. It was so great that the videographer and photographer had worked together before and were comfortable with each other. The process of hiring them and letting them know our expectations for our day was simple and efficient.
  • Shelby
    Shelby P. Sent on 07/13/2023
    2 out of 5 rating
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      2.0 out of 5 rating
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    The photographer was not prompt on getting back with me. Business changed names and didn’t one time notify us of this so I had no idea. Pics not great

    I didn’t get hardly any of the pictures I wanted to. I had sent ideas as asked from the photographer, Kayla and she did maybe a few of them. The company changed names without ever notifying us. Could never get ahold of anyone. It was far and few in between until the week before the wedding. The pictures had a lot that my eyes as the bride were shut. The photographer came in with not the most pleasant attitude, several people in the wedding party had even said this. Both photographer and videographer jumped in the food line right behind the wedding party to eat and then asked where to sit. Overall, I wish now with all that went wrong with them I would have went elsewhere. This is a moment I will never get back, photos and all. People aren’t around for a lifetime, photos are. So you really wish that your wishes would have been completed since you’re paying a hefty amount. I am definitely not happy with the way photos came out and the overall service.

    Reflections Media Indiana's reply:

    This review is inaccurate. Her photos are great - https://reflectionsmedia11.pixieset.com/shelbyandcody/

    I personally notified every single client about the name change back in February and said to reach out with any questions about this.

    I gave Shelby my personal phone number in November 2022. I never received a call or text from her. Her photographer, Kayla reached out in December 2022 and her videographer reached out in Nov 2022. Her photographer made her a detailed photography timeline a month prior to the wedding.

    I'm not sure how we could have prevented her from blinking but we can do photoshopping to correct this.

    We always suggest that the photographer and videographer eat while the bride & groom are eating so they do not miss important moments after they are done eating. Most people do not want photos/videos of themselves taken while they are eating.

    This is a case of someone trying to ruin a company's reputation unfortunately :(
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