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Rex Formal Wear Reviews

Rex Formal Wear

Rex Formal Wear

San Antonio, TX
4.1 out of 5 rating, 6 Reviews
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Reviews

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4.1 out of 5 rating
4.1 out of 5 rating
6 Reviews
83% recommend it
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  • Quality of service
    4.2 out of 5 rating
  • Average response time
    4.2 out of 5 rating
  • Professionalism
    3.9 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.2 out of 5 rating
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Awards

6
  • Sylvia
    Sylvia H. Sent on 09/12/2019
    5 out of 5 rating
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    Great Customer Service

    They have great prices so my fiance went with the guys to get rentals for our wedding. They went in with no plan but some pictures I texted them and more less the colors I was wanting to stick with, with in a short time they were all fitted and they worked their magic to make sure they were looking sharp for the big day. Bonus, they worked with him to get the best deals possible and made sure we took advantage of their ongoing promotions.

    Rex Formal Wear's reply:

    Thanks so much. We really appreciate your business. We have been in business since 1946. We love our customers. Rex Team
  • M
    Mike Sent on 06/03/2016
    5 out of 5 rating
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    We rented our tuxedos for my wedding from Rex's and everything went pretty well. When we tried on everything some things were a little small but the associate Raymond had everything in store to accommodate us with the right size and assured we looked sharp and felt comfortable. I would recommend them to anybody! We had a great experience, thanks Raymond!!!
  • User2436354 Sent on 11/20/2015
    5 out of 5 rating
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    I was in a wedding a month or so ago and the myself and the other groomsmen all got our tuxedos here. Staff was very friendly and they assisted all with getting fitted correctly. They were also flexible with my pick up and drop off times since I am from out of town.
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  • F
    Rachel Sent on 11/18/2014
    5 out of 5 rating
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    No problems, very helpful, good price, will definitely use them again for our next celebration

    Rex Formal Wear's reply:

    Thanks so much. We love our customers. Rex has been in business since 1946thanks to our loyal customer base.
  • S
    Stephanie Sent on 07/06/2018
    3.8 out of 5 rating
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      4.0 out of 5 rating
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      4.0 out of 5 rating
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      2.5 out of 5 rating
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      4.5 out of 5 rating
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    Overall, the tuxedos looked great for the evening. To my knowledge (and maybe the groom decided not to share with me), there wasn't a problem getting suits picked up. However, we did have problems getting sizes from out of town guests that were an issue. The guests would call in the sizes but then the sizes were not recorded with our ticket so they were having to call in sizes multiple times. Other than that, the company was very flexible with us as we (I) changed my mind during the planning process.
  • B
    Brandon B. Sent on 03/23/2022
    1 out of 5 rating
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    The worst decision to use them for a wedding.

    Terrible. Staff was unfriendly when we we picking out suits. We waited for a hour to get 1 person of a party of 3, sized properly.

    Ordered everything on January 15 for pick up on March 25. PAID IN FULL. Received a call on March 22 that they didn't have the sizes. Instead of offering an apology or another option they just said they couldn't do that order. That left me with an emergency to find 3 tux in 3 days. This company is unprofessional, rude and if I ever see them at another bridal event I will be sure to tell everyone what a terrible company they have and they they treat their paying customers like completely garbage and have no sense of decency for wedding parties. DONT USE THIS COMPANY. YOU WILL NOT BE HAPPY.