Ritz-Carlton Palm Beach Reviews
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Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
6 Reviews
96% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.7 out of 5 rating
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User1024944 Sent on 11/24/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone at the Ritz was wonderful to work with. We had total confidence in Mandy and Gina and their entire team. They kept all the many moving parts on schedule, and they were lovely, kind, flexible and extremely accommodating. The food and service at the Ritz were phenomenal, the ballroom was spectacular, the wedding cake was gorgeous (and delicious). Everything was first rate, and We highly recommend them for any event.Everyone at the Ritz was wonderful to work with. We had total confidence in Mandy and Gina and their entire team. They kept all the many moving parts on schedule, and they were lovely, kind, flexible and extremely accommodating. The food and service at the Ritz were phenomenal, the ballroom was spectacular, the wedding cake was gorgeous (and delicious). Everything was first rate, and We highly recommend them for any event. -
Quality of service
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Elizabeth Sent on 05/07/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This venue was not only breathe taking and high class, but the service was impecable. I have never experienced anything like this. From the minute I stepped foot on the property, I felt like a movie star. The food was better than any restaurant I have been to. The decor is fabulous, the drinks were fairly priced and delishous. The rooms were in perfect condition and very clean. It was such a great experience.This venue was not only breathe taking and high class, but the service was impecable. I have never experienced anything like this. From the minute I stepped foot on the property, I felt like a movie star. The food was better than any restaurant I have been to. The decor is fabulous, the drinks were fairly priced and delishous. The rooms were in perfect condition and very clean. It was such a great experience. -
Quality of service
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Kelly Sent on 11/09/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Ritz Carlton Palm Beach was the location for my reception (my ceremony was held off site at a Catholic Church) - and I must say I'm so glad we booked this location!!! Everything was absolutely perfect, beyond my dreams. Mandy Conner was my coordinator and I can't say enough good things about her. She was an absolute delight to work with. In fact, all the staff at the Ritz treated us like royalty. My guests are still raving about the Ritz! Thank you Mandy and the Ritz for making my wedding day perfect!The Ritz Carlton Palm Beach was the location for my reception (my ceremony was held off site at a Catholic Church) - and I must say I'm so glad we booked this location!!! Everything was absolutely perfect, beyond my dreams. Mandy Conner was my coordinator and I can't say enough good things about her. She was an absolute delight to work with. In fact, all the staff at the Ritz treated us like royalty. My guests are still raving about the Ritz! Thank you Mandy and the Ritz for making my wedding day perfect! -
Quality of service
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Michele Sent on 07/02/20104.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We had our 80 person wedding at this resort hotel and everything was fantastic! We picked it because it was very flexible and offered the services of a wedding planner included in the cost. Nadia, our planner, did a fantastic job. Since this was a partial destination wedding, it was important to us to have someone who would take care of everything, excluding make-up and hair. On our wedding day, we not only had Nadia present, but also her assistant and a banquet manager. The staff was incredibly friendly and went above and beyond to make sure our big day was perfect. They even caught us practicing our first dance in the ballroom in the morning and offered to set up the dance floor immediately!
The food was excellent, the cake was incredible and everyone went above and beyond to ensure that our wedding was great.
One negative point: there was a HUGE conference that week-end and the hotel was sold out months in advance, so many guests had to find other accommodations.We had our 80 person wedding at this resort hotel and everything was fantastic! We picked it because it was very flexible and offered the services of a wedding planner included in the cost. Nadia, our planner, did a fantastic job. Since this was a partial destination wedding, it was important to us to have someone who would take care of everything, excluding make-up and hair. On our wedding day, we not only had Nadia present, but also her assistant and a banquet manager. The staff was incredibly friendly and went above and beyond to make sure our big day was perfect. They even caught us practicing our first dance in the ballroom in the morning and offered to set up the dance floor immediately!
The food was excellent, the cake was incredible and everyone went above and beyond to ensure that our wedding was great.
One negative point: there was a HUGE conference that week-end and the hotel was sold out months in advance, so many guests had to find other accommodations. -
Quality of service
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Claire Sent on 11/29/20114.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Ritz Carlton, Palm Beach had not even been on my radar until two years ago. I used to spend a lot of time at the Breakers and always loved the ambiance and European feel. When my husband and I got engaged we knew we didn't want to get married in my native Michigan and my mom suggested the Ritz in Palm Beach. She contacted their events and catering department and we were hooked up with Mandy Conner. From then on we had an exceptional experience.
The venue is beautiful, and I really wish there were more photos on line for people to see but the hotel is pretty beyond words. It is exactly my style and I knew planning a wedding there it would be amazing, because the entire hotel would look like it was decorated for my event. From the fireplaces and sofas and over all decor, everything is just extremely beautiful. Anything we suggested was a possibility, Mandy never once told us no, she would rather just find out "how". Not only that, she was extremely sweet and stayed until 3:30am when the wedding wrapped on the day of. She is so young, its actually surprising at her level of know-how and ability to make things happen at the hotel.
The site is a bit far for anyone staying at other hotels in the area, and that was one draw back of the location. However, this made everyone really stay and experience everything we were offering the weekend of the wedding. My friends and family were blown away with the property, the outside pool and fire pit were essentially taken over by our party and we had the time of our lives.
As well, for the reception, the wedding cake was provided in our catering contract and it exceeded my expectations. I brought in a picture and the pastry chef made a beautiful replica!
Another good point to make, is that my dress was sent from New York a week before along with other boxes for the event and Gina, Mandy's assistant was extremely helpful in making sure everything was recieved and taken care of properly. That took a lot of my plate and I really appreciated it. As for the event weekend the feeling left with all guests was everyone wants to go back!
The rehearsal dinner was held in the spa and the food was so good most of our guests said it was the best meal they'd ever had... and then there was the wedding reception, where the ambiance and set-up was just exquisite.
The only problems we encurred were with the billing department. A payment was supposed to be drawn months before the wedding. This did not happen, and left my parents paying quite a chunk of a bill they thought was already in part handled, the day before. That caused stress and other things popping up on our bill since the event have been troublesome. However, again Mandy is extremely responsive and helpful and has done her best to rectify this situation.
I don't know if any other venue would have been able to provide for our weekend what we experienced at the Ritz. We actually had 2 guests that are closely tied to other Ritz properties and they were even impressed with name recognition and the quality of service, property amenities and the beauty of the hotel. I would never change where I had my wedding- it was PERFECT.The Ritz Carlton, Palm Beach had not even been on my radar until two years ago. I used to spend a lot of time at the Breakers and always loved the ambiance and European feel. When my husband and I got engaged we knew we didn't want to get married in my native Michigan and my mom suggested the Ritz in Palm Beach. She contacted their events and catering department and we were hooked up with Mandy Conner. From then on we had an exceptional experience.
The venue is beautiful, and I really wish there were more photos on line for people to see but the hotel is pretty beyond words. It is exactly my style and I knew planning a wedding there it would be amazing, because the entire hotel would look like it was decorated for my event. From the fireplaces and sofas and over all decor, everything is just extremely beautiful. Anything we suggested was a possibility, Mandy never once told us no, she would rather just find out "how". Not only that, she was extremely sweet and stayed until 3:30am when the wedding wrapped on the day of. She is so young, its actually surprising at her level of know-how and ability to make things happen at the hotel.
The site is a bit far for anyone staying at other hotels in the area, and that was one draw back of the location. However, this made everyone really stay and experience everything we were offering the weekend of the wedding. My friends and family were blown away with the property, the outside pool and fire pit were essentially taken over by our party and we had the time of our lives.
As well, for the reception, the wedding cake was provided in our catering contract and it exceeded my expectations. I brought in a picture and the pastry chef made a beautiful replica!
Another good point to make, is that my dress was sent from New York a week before along with other boxes for the event and Gina, Mandy's assistant was extremely helpful in making sure everything was recieved and taken care of properly. That took a lot of my plate and I really appreciated it. As for the event weekend the feeling left with all guests was everyone wants to go back!
The rehearsal dinner was held in the spa and the food was so good most of our guests said it was the best meal they'd ever had... and then there was the wedding reception, where the ambiance and set-up was just exquisite.
The only problems we encurred were with the billing department. A payment was supposed to be drawn months before the wedding. This did not happen, and left my parents paying quite a chunk of a bill they thought was already in part handled, the day before. That caused stress and other things popping up on our bill since the event have been troublesome. However, again Mandy is extremely responsive and helpful and has done her best to rectify this situation.
I don't know if any other venue would have been able to provide for our weekend what we experienced at the Ritz. We actually had 2 guests that are closely tied to other Ritz properties and they were even impressed with name recognition and the quality of service, property amenities and the beauty of the hotel. I would never change where I had my wedding- it was PERFECT. -
Quality of service
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User1115127 Sent on 03/21/20134.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
a Gorgeous Venue for any affair especially a wedding. The staff was attentive and responsive. The wedding coordinator, Nadia Croner Rodriguez was outstanding. Probably the best event we ever ran anywhere. If we had to do it again, it woud be at the Ritz Carlton, Manalapan! Thank you all!!a Gorgeous Venue for any affair especially a wedding. The staff was attentive and responsive. The wedding coordinator, Nadia Croner Rodriguez was outstanding. Probably the best event we ever ran anywhere. If we had to do it again, it woud be at the Ritz Carlton, Manalapan! Thank you all!! -
Quality of service