Riveredge Resort Reviews

Reviews

• Cindy Sent on 08/16/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Sue Boyer went out of her way to accommodate my son's wedding which was held at the Boldt Castle in June, 2017. The rehearsal dinner was held at the Riveredge Resort's Jacque Cartier room. From the first time we connected I knew she had not only the expertise to plan such an evening, but also the true interest and compassion to make the night memorable for the entire family. Sue and her staff were beyond hospitable. I felt like she was a member of our family. The food was magnificent. Nothing was left undone. In fact, my son and daughter-in-law plan to visit the Riveredge each year for their anniversary and will most certainly be connecting with the staff to relive this blessed event. I would highly recommend the Riveredge Resort. I would not have asked for anything more.

  Sue Boyer went out of her way to accommodate my son's wedding which was held at the Boldt Castle in June, 2017. The rehearsal dinner was held at the Riveredge Resort's Jacque Cartier room. From the first time we connected I knew she had not only the expertise to plan such an evening, but also the true interest and compassion to make the night memorable for the entire family. Sue and her staff were beyond hospitable. I felt like she was a member of our family. The food was magnificent. Nothing was left undone. In fact, my son and daughter-in-law plan to visit the Riveredge each year for their anniversary and will most certainly be connecting with the staff to relive this blessed event. I would highly recommend the Riveredge Resort. I would not have asked for anything more.
• Nancy Sent on 08/17/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Riveredge is a beautiful setting for anyone looking to have a wedding in the 1000 Islands. The views are beautiful and the staff is very courteous. Sue, the event cordinator is attentive and highly experienced. She made our wedding perfect! Thank you Sue and the staff at Riveredge for making our special day unforgettable!

  Riveredge is a beautiful setting for anyone looking to have a wedding in the 1000 Islands. The views are beautiful and the staff is very courteous. Sue, the event cordinator is attentive and highly experienced. She made our wedding perfect! Thank you Sue and the staff at Riveredge for making our special day unforgettable!
• Danielle Sent on 09/22/2008
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wonderful service. The reception turned out perfect and they were very accomodating to everyone. The hotel room was also very clean and the staff was very nice. I would highly recommend this resort.

  Wonderful service. The reception turned out perfect and they were very accomodating to everyone. The hotel room was also very clean and the staff was very nice. I would highly recommend this resort.
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• Heather Sent on 09/20/2011
  4.2 out of 5 rating

  4.2
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  The staff was amazing I didn't have to worry about a thing with Justin helping me out. However the hotel is over priced for such out dated rooms. My guests were not pleased that they had to pay for 2 nights when everyone really wanted to just stay one night. However it all worked out in the end.

  The staff was amazing I didn't have to worry about a thing with Justin helping me out. However the hotel is over priced for such out dated rooms. My guests were not pleased that they had to pay for 2 nights when everyone really wanted to just stay one night. However it all worked out in the end.
• Mackenzie Sent on 09/06/2018
  3.2 out of 5 rating

  3.2
  • Quality of service
    2.5 out of 5 rating
    2.5
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    3.5 out of 5 rating
    3.5

  Our wedding planner here was professional and nice, and told us she would have everything under control. She was pretty flexible, and I enjoyed working with her. However, I heard several complaints from my guests that there was barely any food for cocktail hour, they didn't get enough food at dinner because they closed off the buffet room early, and that they had to order a pizza after the reception because they were so hungry. I expected better with the food service. It was also very, very hot in the reception room. My husband had to tell them to turn the air conditioning on, which took forever to get going. Overall, it was a great reception, but I wouldn't choose Riveredge Resort again.

  Our wedding planner here was professional and nice, and told us she would have everything under control. She was pretty flexible, and I enjoyed working with her. However, I heard several complaints from my guests that there was barely any food for cocktail hour, they didn't get enough food at dinner because they closed off the buffet room early, and that they had to order a pizza after the reception because they were so hungry. I expected better with the food service. It was also very, very hot in the reception room. My husband had to tell them to turn the air conditioning on, which took forever to get going. Overall, it was a great reception, but I wouldn't choose Riveredge Resort again.