Romanza Wedding Photography Reviews
View more informationReviews
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Quality of service 4.6 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
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Ramon L. Sent on 05/24/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Romanza you are incredible
We got married in Playa del carmen on May the 4th 2023. We hired Romanza to do our wedding photos and put all our trust in the to capture the most important day of our lives. Gosh they delivered. Our photographer went above and beyond to make sure we had the best memories of our big day. We couldn’t be happier with the whole process and specially the end result, now we have the best memories foreverWe got married in Playa del carmen on May the 4th 2023. We hired Romanza to do our wedding photos and put all our trust in the to capture the most important day of our lives. Gosh they delivered. Our photographer went above and beyond to make sure we had the best memories of our big day. We couldn’t be happier with the whole process and specially the end result, now we have the best memories forever-
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+8 photos
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Quality of service
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Emily A. Sent on 05/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wow! Photos look UNREAL!!!
Amazing photos, bundle, team, service, and day! Lucky to have Romanza capture one of the most important days!!! The photos look UNREAL. Thank you so much Romanza!Amazing photos, bundle, team, service, and day! Lucky to have Romanza capture one of the most important days!!! The photos look UNREAL. Thank you so much Romanza!Romanza Wedding Photography's reply:
Hello Emily✨,
It is a pleasure to read your comments, for us it was also an unforgettable experience. We hope that all the years you will share will be full of endless joy. -
Quality of service
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Dylan K. Sent on 02/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Experience Imaginable
We had to totally rebook our wedding 3 weeks in advance and from start to finish with Romanza every thing turned out phenomenal.
They were flexible working around our schedule and had a blast doing it. We only seen a few previews of what he got but the few we seen made us so excited for us to see them all!We had to totally rebook our wedding 3 weeks in advance and from start to finish with Romanza every thing turned out phenomenal.
They were flexible working around our schedule and had a blast doing it. We only seen a few previews of what he got but the few we seen made us so excited for us to see them all! -
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Charlotte C. Sent on 09/17/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience!
It was an absolute pleasure To work with the entire Romanza team. Our photographers were outstanding and we are so happy with our pictures.It was an absolute pleasure To work with the entire Romanza team. Our photographers were outstanding and we are so happy with our pictures.-
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+15 photos
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Quality of service
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Tania Z. Sent on 04/13/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional and efficient
We had a photographer and a videographer. Both were very professional and experienced and made very good use of the time allotted. Over 500 beautiful photos. Would recommend them to friends and family. A+ service.We had a photographer and a videographer. Both were very professional and experienced and made very good use of the time allotted. Over 500 beautiful photos. Would recommend them to friends and family. A+ service.Romanza Wedding Photography's reply:
Your comment is incredible, thank you very much for sharing your opinion about our service, for us it is very important to always offer you the best, thank you for letting us share those lovely moments with you. -
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Kaitlyn B. Sent on 04/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
100% Recommend
We could not be more grateful for the Romanza team and the head photographer Andrea. Having a destination wedding where we had not previously met the photographer and videographer, made us nervous.
However, the second we met the team onsite, we were so happy as they were extremely creative and kind. They kept the energy going and the result of their work served as such a wonderful memory of our special day. We have two kids and many friends and family, that they managed to capture so beautifully as well. We are forever grateful!We could not be more grateful for the Romanza team and the head photographer Andrea. Having a destination wedding where we had not previously met the photographer and videographer, made us nervous.
However, the second we met the team onsite, we were so happy as they were extremely creative and kind. They kept the energy going and the result of their work served as such a wonderful memory of our special day. We have two kids and many friends and family, that they managed to capture so beautifully as well. We are forever grateful!Romanza Wedding Photography's reply:
Hi Kaitlyn, thank you so much for your kind comments! We are so proud to be a part of your special Day, on behalf of the entire Romanza team ¡Congratulations! -
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Cathie B. Sent on 11/08/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Experience!
We decided to have our wedding alone and wanted to save our memories with photos. Romanza was a perfect choice. They have many package options and are very professional. Our photographer was terrific and had many great ideas for location and poses. I am so happy with our experience and it will add to our memories of our wedding. Thank you so much!We decided to have our wedding alone and wanted to save our memories with photos. Romanza was a perfect choice. They have many package options and are very professional. Our photographer was terrific and had many great ideas for location and poses. I am so happy with our experience and it will add to our memories of our wedding. Thank you so much! -
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Cathy Sent on 08/31/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sweet and wonderful
Ya'll did such a wonderful job with the photos!! My friends and relatives wanted to thank you so much for the great photos, quality, and the emotions that our photographer was able to capture.
We can't quite remember our photographer's name, unfortunately, but we remember him saying he was from Italy. We highly commend his social skills in getting our guests and us to have great laughs. He is a superb photographer and we are so happy and grateful to have had him photograph our wedding.
We felt that the quality of the photos he took for us, heavily outweighed the price. Incredible pictures of your family at your once-in-a-lifetime experience was definitely worth every dollar we paid.Ya'll did such a wonderful job with the photos!! My friends and relatives wanted to thank you so much for the great photos, quality, and the emotions that our photographer was able to capture.
We can't quite remember our photographer's name, unfortunately, but we remember him saying he was from Italy. We highly commend his social skills in getting our guests and us to have great laughs. He is a superb photographer and we are so happy and grateful to have had him photograph our wedding.
We felt that the quality of the photos he took for us, heavily outweighed the price. Incredible pictures of your family at your once-in-a-lifetime experience was definitely worth every dollar we paid. -
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Alana R. Sent on 08/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely amazing team and beautiful photos!
My husband and I just got married at the Ocean Maya Royale Resort in Riviera Maya, Mexico. We were recommended by the hotel to choose Romanza and we are so happy we had them as our photographer/videographer team! Andreas and his team had my whole wedding party laughing the whole time and we felt so comfortable. Andreas also made sure the groomsmen got to the ceremony on time. He was almost like our co wedding planner that day! We absolutely love all of our photos and with our package we have to choose 110 for our wedding album. It was sooo hard to choose from 1100 photos. We loved all of them! They were all absolutely stunning! If we have any friends that will get married in Mexico, we will definitely recommend Romanza!My husband and I just got married at the Ocean Maya Royale Resort in Riviera Maya, Mexico. We were recommended by the hotel to choose Romanza and we are so happy we had them as our photographer/videographer team! Andreas and his team had my whole wedding party laughing the whole time and we felt so comfortable. Andreas also made sure the groomsmen got to the ceremony on time. He was almost like our co wedding planner that day! We absolutely love all of our photos and with our package we have to choose 110 for our wedding album. It was sooo hard to choose from 1100 photos. We loved all of them! They were all absolutely stunning! If we have any friends that will get married in Mexico, we will definitely recommend Romanza!-
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+16 photos
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Quality of service
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Allison C. Sent on 04/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
AMAZING Wedding at Grand Palladium Kentanah Resort!
We absolutely LOVED Romanza! They were incredibly professional and easy to get in touch with. We had the wedding of our dreams photographed and videotaped every single minute of the day - The pictures came out wonderful and I cannot stress enough how amazing the immediate mini-videos were! Such an easy and stress-free experience - We highly recommend them for any event!We absolutely LOVED Romanza! They were incredibly professional and easy to get in touch with. We had the wedding of our dreams photographed and videotaped every single minute of the day - The pictures came out wonderful and I cannot stress enough how amazing the immediate mini-videos were! Such an easy and stress-free experience - We highly recommend them for any event! -
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Kylie H. Sent on 08/17/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful photos, great experience
We got married in Mexico in June and used Romanza wedding photography. I can’t say enough about how beautiful the photos turned out and the fun experience the photographer provided. He made me and my husband laugh and relax while capturing our special day. I would absolutely recommend them to anyone doing a destination wedding!We got married in Mexico in June and used Romanza wedding photography. I can’t say enough about how beautiful the photos turned out and the fun experience the photographer provided. He made me and my husband laugh and relax while capturing our special day. I would absolutely recommend them to anyone doing a destination wedding! -
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Courtney N. Sent on 05/14/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best photography team ever!!!
We had the absolute best experience! Hands down amazing. They had a sense of humor but also knew how to walk us through our stances and made it easy to have genuine smiles and laughter. Even our families loved them and how they set everything up for pictures they are included in. I’d pick them over and over again.We had the absolute best experience! Hands down amazing. They had a sense of humor but also knew how to walk us through our stances and made it easy to have genuine smiles and laughter. Even our families loved them and how they set everything up for pictures they are included in. I’d pick them over and over again. -
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Gregory M. Sent on 06/10/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved our Pictures and It was Fun During the Wedding!!!
It was a wonderful experience being able to get our beautiful day captured by talented photographers. We had a total of 2 photographers and 1 cameraman. Francesco, Daniela, and Paul were amazing. It was super fun getting the pictures from them and they had great pose ideas and made sure they captured every special moment. I would definitely recommend Romanza to capture your wedding!!! Whoop whoop we get super excited looking at our pictures! :) Shout out to Ivette for taking good care of us and organizing our wedding and photo details! :)It was a wonderful experience being able to get our beautiful day captured by talented photographers. We had a total of 2 photographers and 1 cameraman. Francesco, Daniela, and Paul were amazing. It was super fun getting the pictures from them and they had great pose ideas and made sure they captured every special moment. I would definitely recommend Romanza to capture your wedding!!! Whoop whoop we get super excited looking at our pictures! :) Shout out to Ivette for taking good care of us and organizing our wedding and photo details! :) -
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Julie C. Sent on 12/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Destination Wedding at Sandos Cancun
The professionalism with this team was outstanding. From the photography and videography they were extremely flexible in adding our vows to the video. It even rained out during the reception, but they did not waste any time and continued to photograph beautiful photos while we were waiting for the staff to set up the reception indoors.The professionalism with this team was outstanding. From the photography and videography they were extremely flexible in adding our vows to the video. It even rained out during the reception, but they did not waste any time and continued to photograph beautiful photos while we were waiting for the staff to set up the reception indoors. -
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Ashley B. Sent on 07/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beyond amazed!
We LOVED Romanza. The communication was very easy and they responded quickly since the beginning (we booked in July
2019). We got married on 7/11/20 amid the Covid pandemic and they eased all of our concerns leading up to the day and at our meeting once we arrived a few days prior.
Our photographer, Giuseppe was amazing. He came in with a smile and could tell I was anxious and got me to relax telling me to take a deep breathe and shake it out. He was great at getting us to be comfortable and made us laugh a lot which allowed him to capture some great natural pictures. He would make sure my dress was right, no hair was out of place and laughed off our annoyance over the heat. As if we didn’t know Mexico in July was hot!
Overall excellent and they even got us all the pictures (434) within 4 days to look over and choose the ones we wanted to be retouched. The pictures came out better than we expected and couldn’t be happier!We LOVED Romanza. The communication was very easy and they responded quickly since the beginning (we booked in July
2019). We got married on 7/11/20 amid the Covid pandemic and they eased all of our concerns leading up to the day and at our meeting once we arrived a few days prior.
Our photographer, Giuseppe was amazing. He came in with a smile and could tell I was anxious and got me to relax telling me to take a deep breathe and shake it out. He was great at getting us to be comfortable and made us laugh a lot which allowed him to capture some great natural pictures. He would make sure my dress was right, no hair was out of place and laughed off our annoyance over the heat. As if we didn’t know Mexico in July was hot!
Overall excellent and they even got us all the pictures (434) within 4 days to look over and choose the ones we wanted to be retouched. The pictures came out better than we expected and couldn’t be happier! -
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Carla G. Sent on 12/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fun & Professional
We got married at the Hyatt Ziva and Maria coordinated the photography. We got the Bronze package with video. Maria was fun, professional and turned our ideas into a reality. We wanted to do a “first touch” and she picked out a perfect location and the day before the wedding walked us through the details. The day of, Romanza provided a crew of 2 who captured the moment. We decided to include a video and are looking forward to seeing it. 250 pictures were dropboxed to us in just two days!We got married at the Hyatt Ziva and Maria coordinated the photography. We got the Bronze package with video. Maria was fun, professional and turned our ideas into a reality. We wanted to do a “first touch” and she picked out a perfect location and the day before the wedding walked us through the details. The day of, Romanza provided a crew of 2 who captured the moment. We decided to include a video and are looking forward to seeing it. 250 pictures were dropboxed to us in just two days! -
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Vivian Sent on 12/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Romaza was perfect!
We had our wedding at Sandos Caracol Eco Resort in October 2019 and Romanza is the photography company that accompanies the resort. Overall, we had a great experience with them! They are very responsive, friendly and affordable. We went with the Gold package, which includes 3.5 hours of coverage, 1 large photo album with 100 photos + 2 smaller albums. On our wedding day, we had Francesco and he was fantastic! He was very friendly, calming (which was good for me) and great at directing our large (and wild) group. He knew exactly what poses and shots he wanted and was great about asking us what we wanted too. He made us feel very special. I honestly felt like a model that day! He gave us a sneak peek at one of our photos and based on that, I know our photos are going to turn out beautifully! I can't wait to see them! They should be coming to us any day now. I think if it were in my budget, I would have paid to have a little more time, as by the time the reception started (we began a little late due to gathering our large group), we only had him for another 20 minutes or so. Also, a bridal tip: Make sure you know what groups or poses you'd like to have photos of and let them know at your meeting before the wedding. Everything goes by so quickly and its hard to think of all of that in the moment. Overall, everything went great and I know we'll have some amazing photos of our special day. Thank you Romanza!!We had our wedding at Sandos Caracol Eco Resort in October 2019 and Romanza is the photography company that accompanies the resort. Overall, we had a great experience with them! They are very responsive, friendly and affordable. We went with the Gold package, which includes 3.5 hours of coverage, 1 large photo album with 100 photos + 2 smaller albums. On our wedding day, we had Francesco and he was fantastic! He was very friendly, calming (which was good for me) and great at directing our large (and wild) group. He knew exactly what poses and shots he wanted and was great about asking us what we wanted too. He made us feel very special. I honestly felt like a model that day! He gave us a sneak peek at one of our photos and based on that, I know our photos are going to turn out beautifully! I can't wait to see them! They should be coming to us any day now. I think if it were in my budget, I would have paid to have a little more time, as by the time the reception started (we began a little late due to gathering our large group), we only had him for another 20 minutes or so. Also, a bridal tip: Make sure you know what groups or poses you'd like to have photos of and let them know at your meeting before the wedding. Everything goes by so quickly and its hard to think of all of that in the moment. Overall, everything went great and I know we'll have some amazing photos of our special day. Thank you Romanza!!Romanza Wedding Photography's reply:
Greetings Vivian,
Thank you very much for your comments, our greatest satisfaction is to know that we meet the expectations of newlyweds and that upon receiving their memories can remember and relive that unique and unrepeatable moment, thanks for the tips to other brides is true we spent a lifetime planning that moment that goes in a sigh many congratulations for this new stage, and thank you for letting us be part of that moment. -
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Vanessa Sent on 11/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing photos. My wedding pictures look like they are out of a magazine:
Working with Romanza was easy, pleasant, and enjoyable. Our pictures came out better than I could have hoped. I love every single one. Thank you Romanza!Working with Romanza was easy, pleasant, and enjoyable. Our pictures came out better than I could have hoped. I love every single one. Thank you Romanza! -
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Chanda K. Sent on 01/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Overwhelmed with joy
Guiseppe made the wedding photos so much fun and we love how everything turned out at Sandos Caracol. So many amazing and creative shots. We loved having him as our photographer! He is amazing!!!Guiseppe made the wedding photos so much fun and we love how everything turned out at Sandos Caracol. So many amazing and creative shots. We loved having him as our photographer! He is amazing!!!-
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+4 photos
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Anneke T. Sent on 12/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Impressive
From the very beginning when we were planning our wedding, photography was extremely important to us as it captures our perfect day. Romanza's packages had everything and anything you could want for decent prices and/or it was easy to create your own package of exactly what you wanted. They were easy to contact and prompt in getting back to our emails. On the day of our wedding, Guiseppe Barbici was on time, calm and creative. He made taking our photos relaxing and fun. We were beyond impressed by his creativity and stunning photos and we had the perfect shots of our perfect day. We ended up upgrading out package to have all the shots because they were so beautiful. Thank you for capturing our special day!From the very beginning when we were planning our wedding, photography was extremely important to us as it captures our perfect day. Romanza's packages had everything and anything you could want for decent prices and/or it was easy to create your own package of exactly what you wanted. They were easy to contact and prompt in getting back to our emails. On the day of our wedding, Guiseppe Barbici was on time, calm and creative. He made taking our photos relaxing and fun. We were beyond impressed by his creativity and stunning photos and we had the perfect shots of our perfect day. We ended up upgrading out package to have all the shots because they were so beautiful. Thank you for capturing our special day! -
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Milton L. Sent on 11/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wow! Phenomenal staff! Oct 13th 2018
Simply put, you wobt regret hiring Romanza for your event.
Maria met with us months in advance to share their package offering ( During Hyatt Ziva’s Big Day Preview)and best of all offer her suggestions for time of year and time of day site suggestions. She knew her stuff! We took her up on all of the suggestions and we loved the finished product.
Our photographer for the day was incredible, friendly and moved quickly from site to site to capture the days best photos.
We feel fortunate to work with Romanza and we higly recommend them.Simply put, you wobt regret hiring Romanza for your event.
Maria met with us months in advance to share their package offering ( During Hyatt Ziva’s Big Day Preview)and best of all offer her suggestions for time of year and time of day site suggestions. She knew her stuff! We took her up on all of the suggestions and we loved the finished product.
Our photographer for the day was incredible, friendly and moved quickly from site to site to capture the days best photos.
We feel fortunate to work with Romanza and we higly recommend them. -
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Lesley-Anne H. Sent on 11/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mr and Mrs Humphries
We got married on 11th October 2018.
Even though we were a small wedding party we where still given a wonderful experience. We where asked if there's was anything in particular we wanted and accommodated to what we wanted. They where professional and quick which we liked not standing around for ages in the heat.
The album is beautiful!!! Just captures the day perfectly, would highly recommend them.We got married on 11th October 2018.
Even though we were a small wedding party we where still given a wonderful experience. We where asked if there's was anything in particular we wanted and accommodated to what we wanted. They where professional and quick which we liked not standing around for ages in the heat.
The album is beautiful!!! Just captures the day perfectly, would highly recommend them. -
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Alicyn Sent on 09/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Andre has such a creative eye!!!! We got several very amazing and unique shots that have received so many compliments!! Every picture was our favorite and we had to just buy them ALL! He even stayed an extra hour (with pay, of course) but it wasn’t originally planned and we appreciated it so much!!! Thank you, Romanza, for capturing such amazing moments for our wedding day!Andre has such a creative eye!!!! We got several very amazing and unique shots that have received so many compliments!! Every picture was our favorite and we had to just buy them ALL! He even stayed an extra hour (with pay, of course) but it wasn’t originally planned and we appreciated it so much!!! Thank you, Romanza, for capturing such amazing moments for our wedding day! -
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Larissa Sent on 06/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a wonderful experience with Romanza! They met with me months before the wedding discussing a time line and showing me their product which is beautiful!! Once I got to Cancun the manager met with me again to go through everything. The photographer was wonderful and took amazing photos. The turn around time was impressive and response time on all emails was excellent!I had a wonderful experience with Romanza! They met with me months before the wedding discussing a time line and showing me their product which is beautiful!! Once I got to Cancun the manager met with me again to go through everything. The photographer was wonderful and took amazing photos. The turn around time was impressive and response time on all emails was excellent! -
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Christine Sent on 04/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
These gentlemen were amazing at our wedding at Hyatt Zilara Cancun! I must admit that they had so much patience because we were not the best with staying organized. My nerves were through the roof but they walked us through every shot and they were very specific in giving direction. This direction translated to wonderful "to die for" photos. He had an amazing ability with providing instruction in a polite, easy going manner. It didn't make me feel embarrassed or stressed. We placed our trust in them and we could not be happier with the results! Our family is asking for more photo books because they liked ours so much!!These gentlemen were amazing at our wedding at Hyatt Zilara Cancun! I must admit that they had so much patience because we were not the best with staying organized. My nerves were through the roof but they walked us through every shot and they were very specific in giving direction. This direction translated to wonderful "to die for" photos. He had an amazing ability with providing instruction in a polite, easy going manner. It didn't make me feel embarrassed or stressed. We placed our trust in them and we could not be happier with the results! Our family is asking for more photo books because they liked ours so much!! -
Quality of service
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