Rustic Countryside Estate Reviews
View more informationReviews
3.7 out of 5 rating
3.7
3.7 out of 5 rating
10 Reviews
73% recommend it
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Quality of service 3.7 out of 5 rating
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Average response time 3.7 out of 5 rating
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Professionalism 3.7 out of 5 rating
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Value 3.7 out of 5 rating
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Flexibility 3.7 out of 5 rating
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Jasmine Sent on 09/30/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Completely amazing. Has zero stress thanks so much to this venue and the staff!!
AMAZING AMAZING staff and venue. If I could do it all over again I would keep choosing this venue.AMAZING AMAZING staff and venue. If I could do it all over again I would keep choosing this venue. -
Quality of service
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Amy F. Sent on 10/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Step mom of bride
This place was amazing, the views by the ceremony were just breath taking. Heather and her husband(owners) were absolutely fabulous. Would recommend highly to anyone.This place was amazing, the views by the ceremony were just breath taking. Heather and her husband(owners) were absolutely fabulous. Would recommend highly to anyone. -
Quality of service
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Chelsea Sent on 03/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Going great
We have booked this venue for our wedding in June of 2019 and the owner, Heather, has been very accommodating. Heather is always willing to help and responds to our questions within hours!We have booked this venue for our wedding in June of 2019 and the owner, Heather, has been very accommodating. Heather is always willing to help and responds to our questions within hours! -
Quality of service
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Katelyn N. Sent on 11/30/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stress Free
They were so amazing to work with! They provide basically anything you think you would need. They have great packages! Everyone told me how stressed I would be trying to put things in order for the day, but it was honestly the most stress free day I had! The staff was super flexible when needing to come by and take pictures and get measurements for decor, they even helped my bridal party in order for the ceremony, they helped get everything set up. I seriously just had to show up and get my makeup done and put my dress on. Highly recommend!They were so amazing to work with! They provide basically anything you think you would need. They have great packages! Everyone told me how stressed I would be trying to put things in order for the day, but it was honestly the most stress free day I had! The staff was super flexible when needing to come by and take pictures and get measurements for decor, they even helped my bridal party in order for the ceremony, they helped get everything set up. I seriously just had to show up and get my makeup done and put my dress on. Highly recommend! -
Quality of service
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Cassey R. Sent on 11/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing place and amazing people!
We had the best wedding and the owners are amazing! They helped us soooo much! We would have been so scattered without those two! Amazing place and amazing people! Worth every single penny!We had the best wedding and the owners are amazing! They helped us soooo much! We would have been so scattered without those two! Amazing place and amazing people! Worth every single penny!Rustic Countryside Estate's reply:
Thank you so much Casey!! Loved that we were able to help you out on your special day! It was a beautiful wedding! -
Quality of service
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Amy Sent on 12/06/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great venue, book early! Very flexible for any decour.Great venue, book early! Very flexible for any decour. -
Quality of service
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Kaylon Sent on 07/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Heather and Calvin went above and beyond to make sure I had the best day ever! I bought the biggest package they offered, and I definitely got my money's worth. Very professional and accommodating. Will for sure be recommending to others.Heather and Calvin went above and beyond to make sure I had the best day ever! I bought the biggest package they offered, and I definitely got my money's worth. Very professional and accommodating. Will for sure be recommending to others. -
Quality of service
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Baylee Sent on 04/08/20180.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
Unprofessional and took our money. Stay away.Unprofessional and took our money. Stay away.Rustic Countryside Estate's reply:
Many brides plan months or years ahead to secure their wedding date with a $250 non refundable deposit. We wish we could have been your final venue choice, however we understand life circumstances change. -
Quality of service
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Gidget Sent on 05/23/20170.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
Unprofessional. Not wheelchair or walker friendly. Owners stayed at reception the entire time; ate and drank food and liquor reserved for guests. No power other than extension cord. No lighting other than Christmas lights on ceiling. No paved parking; a muddy mess. No clean up included in rental. No set up. Bare minimum venue benefits.Unprofessional. Not wheelchair or walker friendly. Owners stayed at reception the entire time; ate and drank food and liquor reserved for guests. No power other than extension cord. No lighting other than Christmas lights on ceiling. No paved parking; a muddy mess. No clean up included in rental. No set up. Bare minimum venue benefits.Rustic Countryside Estate's reply:
I'm sorry that you feel this way and did not attempt to address your concerns with us directly. Your claim that we consumed drinks from the bar is completely false, much like many of your other statements. There is electric service to the barn however dependent upon setup and decor extention cords are provided to accommodate all options if needed. As a low cost budget friendly venue we do not attempt to be all inclusive. Responsibility of the booking party including setup and cleanup are clearly defined at time of booking. There were several guests that drank too much and puked at the venue which we had to clean up. Several guests had to be carried to their car because they couldn't walk due to being too intoxicated and instead of using the paved driveway to exit the venue some guests drove through the front yard which damaged it and is destruction of property. It states in our contract that any damages occurred would be taken from the damage/cleaning deposit. We wanted to work with this couple and tried to be nice by letting them spend 10 minutes walking out the ruts only in the front yard not in the designated parking area. We gave them the opportunity to avoid being charged by helping me fix damages yet you and they are complaing about it. We are an outdoor venue and try to accommodate most couples budgets so we are more cost friendly. Before bookings are secured the venue is toured by the booking party. As an outdoor venue there are limitations to accessibility for handicapped guests. We encourage any couple to assess the environment prior to booking. We welcome our guests to provide truthful reviews of their experience, however false accusations are slander and will have legal action if neccessary. Our venue is not a high end venue nor do we claim to be. -
Quality of service
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Aryka Sent on 05/25/20170.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
Was married here on May 20th. Will never go back, nor will I be recommending to anyone. Unprofessional, drank and ate the things we provided for our guests, kept entering the bridal suite without knocking. Not wheelchair friendly. Made my husband and I step out ruts the day after we were married due to where they told our guests to park. Terrible venue. Not registered as a business for county or state. So they don't care since they aren't paying taxes. WILL be going to the BBB.Was married here on May 20th. Will never go back, nor will I be recommending to anyone. Unprofessional, drank and ate the things we provided for our guests, kept entering the bridal suite without knocking. Not wheelchair friendly. Made my husband and I step out ruts the day after we were married due to where they told our guests to park. Terrible venue. Not registered as a business for county or state. So they don't care since they aren't paying taxes. WILL be going to the BBB.Rustic Countryside Estate's reply:
We are dissapointed that you are unwilling to return attempts to contact you in an effort to resolve your concerns. Your claim that we consumed drinks from the bar is completely false, much like many of your other statements. There were several guests that drank too much and puked at the venue which we had to clean up. Several guests had to be carried to their car because they couldn't walk due to being too intoxicated and instead of using the paved driveway to exit the venue some guests drove through the front yard which damaged it and is destruction of property. The trash around the grounds are to be picked up by the renting party and me (trying to be nice again) picked it up without charging. It states in our contract that any damages occurred would be taken from the damage/cleaning deposit. We wanted to work with this couple and tried to be nice by letting them spend 10 minutes walking out the ruts only in the front yard not in the designated parking area. We gave you the opportunity to avoid being charged by helping me fix damages yet you are complaing about it. The only worker that entered the bridal suite was a female and knocked everytime as well as stated out loud that she was entering. We pride ourselves on customer service which is why we check on the bridal party during the 16 hours given for the bridal suite. We are an outdoor venue and try to accommodate most couples budgets so we are more cost friendly. Before bookings are secured the venue is toured by the booking party. As an outdoor venue there are limitations to accessibility for handicapped guests. We encourage any couple to assess the environment prior to booking. We welcome our guests to provide truthful reviews of their experience, however false accusations are slander and will have legal action if neccessary. -
Quality of service
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