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Sands Hotel & Spa Reviews

Sands Hotel & Spa

Sands Hotel & Spa

Indian Wells, CA
5.0 out of 5 rating, 13 Reviews
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Reviews

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13 Reviews
100% recommend it
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Awards

13
  • Jess
    Jess Sent on 06/09/2024
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    The Best Wedding Venue!!

    We had our wedding at the Sands Hotel on June 1, 2024. From the moment we sent an initial inquiry, the professionalism, communication and service that we received over the past year of planning was truly amazing. Olivia Prescott was such a pleasure to work with. I don't think I've ever encountered someone with better attention to detail and faster communication. (Which is exactly what you want when planning a wedding!) She takes pride in what she does, was very accommodating with our requests, and she made the day more special than we could have ever imagined it to be.

    We toured a few other venues in the Palm Springs area, and what solidified the Sands for us was that they include food, drinks, chairs, cutlery, etc in their package. It makes the planning process so much less stressful, and the Pink Cabana food is also AMAZING! You also get the entire hotel from Friday afternoon through Sunday morning with a buyout, so we were able to host a pool party on Friday along with welcome drinks in the evening, and no other hotel guests were there.

    If you are considering the Sands for a wedding venue, please just SAY YES!! We have received so many compliments from our guests saying it's one of the best weddings they have been to and that the rooms/accommodations were so nice. Thank you Olivia and the Sands for making our day so wonderful. We will cherish the memories from this day forever!
  • Zora
    Zora H. Sent on 02/10/2024
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    Tess & Ara wedding

    I can say only good things about the Sands. My daughter had her weekend wedding here. Everyone went above and beyond what was expected. The Sands hotel has so many different beautiful areas. Starting from the Friday pool party where our two families could get to know each other, the Olive Grove for a magical ceremony and the delicious reception around the pool. The whole weekend was perfect. The steak and salmon were cooked to perfection. Juicy not dry which is hard to do when you are serving 150 people. After the dancing in the Pink Cabana everyone went in the pool and hot tub. Where else can you do that.
    This was an amazing wedding for the couple, their family and friends.
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    Tess H. Sent on 02/11/2024
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    Incredible Atmosphere & Professionalism

    Olivia, the Director of Sales, at the Sands was incredibly professional, knowledgeable, direct, responsive, and organized. She made all coordination with the Sands Hotel & Spa easy. She instilled great confidence and our wedding was perfect! I'm so impressed by how on top of everything she was! She also worked seamlessly with our wedding planner.

    The hotel itself was absolutely wonderful for our wedding. Not only were the staff extremely kind, but they had a friendliness and warmth that made our wedding guests feel welcome and cared for.

    The only issues that came up, were some issues with room keys which frequently had to be re-programmed and a couple of room mix-ups. Everything was handled professionally however!
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  • L
    Laura O. Sent on 01/03/2024
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    Spectacular Venue & Incredible People

    We had our wedding weekend at the Sands Hotel & Spa on Dec 15-16, 2023 and could not recommend it more highly to anyone who is looking for a beautiful and intimate destination to celebrate their wedding or special event.

    You only have to walk through the front door of the Sands to know that you are in a very special place, but once you meet the people who work there, you will realize just how magical it really is.

    Olivia Prescott was our contact at the property throughout the entire event, and we couldn't have asked for a more helpful, kind, caring person to work with during the process. She knows the property inside and out, and made very helpful suggestions to make our guests comfortable and our experience out of this world. Any couple would be lucky to have Olivia on their team. Alissa was incredible to work with as well!

    The General Manager, Luis Reis, and the entire hotel staff were incredible too. Every single detail was executed with absolute perfection and they made everything so seamless and easy for our guests.

    As for the Pink Cabana—hats off to the chef and crew and all the bar team for an incredible two evenings of the most delicious food and cocktails that our guests absolutely loved.

    Overall, we could not have asked for a more beautiful location and wonderful team to make the wedding of our dreams.
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    Kalee B. Sent on 11/27/2023
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    The absolute best

    I found Sands hotel on Instagram and I couldn’t be more grateful that I did! I immediately got in contact with Olivia to discuss using it as our wedding venue. From start to finish, Olivia and the entire staff were the most lovely, accommodating and just overall incredible team of people. When you’re guests you truly feel like royalty. The food is out of this world, the rooms are gorgeous and the hotel has the absolute best vibe. You feel like you’re in a different world and you’ll never want to leave. Our wedding went off without a hitch thanks to Oliva and the entire team, as well as all of the vendors they had suggested. We didn’t ever want the weekend to end. We will be back to enjoy a weekend or even just a night whenever possible. I cannot recommend this hotel highly enough, it’s just the most magical place and I will cherish the memories forever!
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    Mary W. Sent on 06/12/2023
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    Sands is the best, do not hesitate to book!

    Having our micro wedding at the Sands was the best decision. We received the treatment that you would expect for a full buyout, just for using the olive grove space. Olivia was especially amazing, I could not have hoped for a more helpful and kind person to guide us through such a special event in our lives. Could not recommend enough.
  • Joanna
    Joanna A. Sent on 06/13/2023
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    Absolute Dream Wedding

    We had our dream wedding at The Sands in May 2023. When you combine The Sands uniquely intimate and stunning design with their world class team, you get pure magic. We had the best weekend of our lives, and many of our guests have told us it was the best wedding they've ever attended.

    The Sands only hosts a handful of weddings a year, so the level of care they put into making each wedding run smooth and feel special is rare for the industry. From the first email to our wedding weekend and beyond, Olivia was not only proactively communicative and so professional, but made us feel like she had our back the entire way. She deeply understood our vision, our budget, and what was important to us, and made sure we were set up for success. Despite her busy schedule, we always felt like a priority and we truly felt lucky to have her on our side the whole way.

    As for the venue itself, The Sands is just gorgeous. When you step into the lobby, you're transported to a different world. The pink walls lined with golden Bougainvillea in spring, Moroccan inspired patterns, and gorgeous landscaping flanking the pool is surreal. The Pink Cabana is already so funky and chic that all we did was add a disco ball and it looked cooler than many expensive wedding installs. Their food and beverage program is top notch and was another big reason we loved The Sands. Our guests couldn't stop talking about the Mediterranean family style dinner by the pool - such a highlight.

    While getting every room filled for the wedding weekend buyout was a big task, the experience of having all our favorite people at the same hotel was unforgettable. The rooms and hospitality were fantastic. And, the buyout created a beautiful community and reunion of different family and friend groups that made it so easy to connect, amplifying the emotions and feels of the weekend.

    We could go on for days about how incredible of a time we had. There's just something very special about this property, this team, this whole experience for a wedding. If we were given an unlimited budget and could have our wedding anywhere in the world, we'd do it at The Sands all over again.

    Thank you Olivia and the whole team for the wonderful memories. We're grateful to forever be part of The Sands extended family.

    Sands Hotel & Spa's reply:

    Dear Joanna & Michael, what a flattering and comprehensive review! I've got chills, thank you for taking the time to share your experience. We couldn't be more thrilled that your experience was in line with everything we dream and hope of for our couples. This is a once in a lifetime opportunity and we do not take that lightly. Your attention to detail and curation of your "guest's experience" truly made it one of our most unique and heartfelt weddings to date. From the jovial graphics to Joanna's hand made gown featuring florals from other family member's - we agree, it was truly spectacular!
  • Beverley
    Beverley C. Sent on 11/26/2022
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    Sands Wedding

    We had our wedding weekend at The Sands in September and it was the best decision we could have made. We toured a lot of venues in the desert, but decided to go with Sands because everything felt so intimate. We are also that couple that truly appreciates every attention to detail.

    From start to finish Olivia, Luiz and the entire team at Sands went above and beyond. I'll start with the tasting - we did our tasting two months before our wedding. We picked out our top picks from the menu and Olivia and the chef made recommendations according to our notes and taste. It was such a personal experience. Olivia sat with us the entire time, talking us through every little detail. My wedding planner who's done many tastings also said it was one of the best tasting experiences she's ever had.

    A week before our wedding, we saw it was going to rain on our wedding weekend. Did you know it rains 14 days of the year in Indian Wells? Yea, same. My husband and I made the call to tent the entire venue. Something that's never been done at the Sands before. When I say a monsoon went through Indian Wells, I'm not kidding. It was pouring down rain on Friday. My planner and the entire Sands team kept me clam, if I didn't have them I would have had a complete meltdown lol. We were also so worried that guests were going to slip so Olivia, Luiz and her team went to Home Depot and bought a whole bunch of anti-slip rugs. They were SO accommodating to every single guest. Tents went up within a few hours and we were able to have our Welcome Party in the Olive Grove as planned. Thankfully, the rain subsided Saturday in time for our ceremony and dinner party.

    Our weekend didn't got exactly as we planned, but we had a team that executed the weekend perfectly. We had people telling us that even with the desert monsoon, it was the best wedding they've ever been to because everything was seamless. Thank you so much Olivia and the team at Sands Hotel and Spa. You will forever be family to us! See you soon xx
  • Sopheap
    Sopheap Sent on 10/12/2021
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    Mr. & Mrs. Sands!

    Finding this sweet hidden gem was the start of what we call our WEDDING DREAM and our amazing VENDOR TEAM! Looking for a venue during a pandemic would've seemed like an overwhelming task, but once we met with Olivia Prescott over a zoom meeting, we felt super comfortable booking this venue site unseen. A short couple months later, we took a trip down for a little staycation and absolutely fell in love with all the beautiful design details, we never felt better about our decision! We felt like we were swept away into a Moroccan oasis and we knew that our guests would feel the same and we just couldn't wait for our big wedding weekend. Olivia connected me with Courtney from After the Engagement along with her dream team of vendors and made the planning process such a fun one! What a special way to celebrate our union by having our friends and family stay at this beautiful place, they all had nothing but praises and great things to say about the hotel, staff, food and drinks.. our friends now call us Mr. & Mrs. Sands LOL. The staff was amazing and attentive to all our guests all weekend long! Faith who led us in the tasting and sabored the champagne for our champagne tower toast was amazing. Olivia made sure that my husband and I were taken care of throughout the process and our wedding weekend. If you are looking to get married in Palm Springs, this venue is a must! The food and cocktails are just out of this world, especially for us foodies!

    We can't wait to go back for our staycations or anniversary trips, the Sands will always hold a special place in our hearts!

    Sands Hotel & Spa's reply:

    Dear Peeps and Fritz, we couldn't have asked for a better couple to kick off our Wedding Season with and are so flattered that you trusted us as your hosts. Your ideas were creative and fun to execute! Nothing brings us more joy than having your friends and family brought together to celebrate your commitment to one another. We look forward to being part of your extended family and welcoming you back when your travel plans call for the desert. Until then ~ stay well.

    With much gratitude ~
    The Sands Hotel and Spa Management Team
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    Tenley B. Sent on 10/08/2019
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    Desert Dream

    This venue is what wedding dreams are made of. We booked the entire venue for a Friday wedding and Saturday pool party and it was magical. We loved having our friends and family onsite for the entire weekend and absolutely loved working with Olivia Prescott, who manages the property. I am so grateful we found this gem and it will forever be the most special place to us!
  • Rachel
    Rachel Sent on 12/03/2019
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    Wedding Venue of Our Dreams

    My husband and I had our wedding at Sands in early November, 2019 and it was the most incredible venue we could have ever imagined. We chose Sands for a few reasons, the most obvious being that it's an absurdly beautiful space. Every corner you look is filled with chic, thoughtful touches. If you're looking to save money on decor for a wedding look no further, this hotel IS the decor and our photos turned out spectacular. More than just being photogenic, this place just has good karma. You walk in and immediately feel good, and our guests have been going on and on about how much they enjoyed staying there.

    The second reason we chose Sands (and what ended up being key to our experience ) was the manager there named Olivia. Olivia knows her sh*t and is the most organized, thoughtful person you'll work with. We met with so many other venue managers in the area who seemed completely scattered or downright snotty. Olivia is neither of those things. She knows how to run a tight ship while making the process relaxing and fun. She made ALL the difference in the event, and the volume of typical venue headaches we avoided because of her is huge.

    The last, and truly most spectacular reason this venue was amazing came down to the staff and service. When you stay at Sands, you feel like family. The staff are so kind, so attentive, and the service is first class. The food available at the Pink Cabana is also ludicrously delicious, and our guests raved about how good the dinner and snacks were at the event. My husband and I are big foodies with a shameless interest in good wine and this was available in spades at the venue.

    We can't say enough good things about this place - if you're thinking of staying for a vacation, or hosting a memorable event, this is the place for you. I would dare to say there isn't another place in the desert you could find as special as this one.
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    Stephanie S. Sent on 11/04/2019
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    Stunning venue and impeccable service!

    I CANNOT say enough incredible things about the Sands Hotel & Spa as a wedding venue - from their level of service, quality of food and drink and incredible staff! My husband and I live in Chicago and pretty much planned everything from afar but felt totally at ease throughout the entire process thanks to Olivia Prescott (Director of Sales). She is knowledgeable about local vendors and beyond accommodating and turned our wedding day into a dream wedding weekend that beyond exceeded our expectations. Olivia is also VERY responsive throughout the entire planning process and always on top of things - she thinks of every detail and more! Along with our wedding, the Sands also hosted our Friday pool party and set up a bar by the pool, as well as a Sunday breakfast buffet by the pool. Every guest could not believe how delicious every meal and drink was throughout the entire weekend! During our tasting you sit down with the Pink Cabana’s sommelier and discuss wines and help create your signature cocktails! We and all of our guests did not want the wedding to end and the venue was beyond accommodating by extending the reception. And the venue itself makes a STUNNING backdrop - so many incredible photos!
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    Alana Sent on 10/24/2019
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    Best Wedding Venue

    My husband and I always say that the best decision we ever made was marrying each other. But the second best decision we ever made was getting married at the Sands Hotel & Spa BECAUSE of its phenomenal director of sales, Olivia Prescott.

    The Sands Hotel is beautiful, serene, and so unique; an easy choice for a beautiful wedding setting. But it was Olivia's commitment to her work, her clients happiness, and her unparalleled work ethic that made our decision to get married there a no-brainer. She was completely transparent about costs and what the hotel included, which we found very hard to find. She also was genuinely excited for our wedding, our crazy ideas for the party, and our marriage. We spent countless hours on the phone with her discussing things, and no detail was too small or mundane for her to help with. Olivia e-mailed and called us back so promptly; she was the much needed brains behind our event, especially considering the fact that we had never planned an event.

    Olivia has over 20 years of experience, which shows in the incredible work she does. But what is unique to Olivia is that she shows 110% excitement and enthusiasm about each event she puts on, which in my opinion is rare considering her lengthy career and likely thousands of weddings she has been a part of. Through our wedding process, Olivia became a dear friend of ours. We connected with her on a personal level and she was actually a huge part of our weekend and celebration. She made us feel at home at the hotel, and treated us like family each time we came. We feel so lucky to have met & worked with such a truly special person. It is emotional to even write this review because she was the one cheering us on, and the one who had our back during every twist and turn. She was not just part of our wedding, but our year of excitement leading up to our marriage. We got lucky in meeting her, but we aren’t letting her go just because our wedding is over!

    We also want to thank the entire staff at the Sands Hotel & Spa, who were also extremely kind, accommodating, and fun! Molly, the sommelier, was so helpful in picking out the perfect wines and drinks for our crowd. She was behind the scenes making the entire meal perfect! The food was another standout moment for our guests; everyone was blown away by the tasty dishes! Paula was absolutely lovely and kind each time we came to the hotel. & The woman at the front desk screamed when she saw us during our first look; an adorable moment we will never forget!

    Thank you Olivia & to the entire staff at the Sands, you guys are so amazing and we will never forget what a special weekend you threw for us!

    We love you!