Santa Barbara Trolley Company Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
10 Reviews
97% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
10
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Erin Sent on 07/22/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Guests loved the trolley tour!
I think the trolley ride was our guests favorite part of the day :) We used SB Trolley for our wedding and the overall experience was excellent. Planning was very easy and they were responsive with changes in the schedule or any questions we had throughout the process. They picked us up at the hotel we were staying in and took us to the ceremony site, then from the ceremony site on a tour ending at the reception venue. Joey was exactly on time, professional, and really helpful in getting music over the speakers. Plus, our guests absolutely loved it! Getting to enjoy a cocktail during the tour was a fun addition to the day.I think the trolley ride was our guests favorite part of the day :) We used SB Trolley for our wedding and the overall experience was excellent. Planning was very easy and they were responsive with changes in the schedule or any questions we had throughout the process. They picked us up at the hotel we were staying in and took us to the ceremony site, then from the ceremony site on a tour ending at the reception venue. Joey was exactly on time, professional, and really helpful in getting music over the speakers. Plus, our guests absolutely loved it! Getting to enjoy a cocktail during the tour was a fun addition to the day. -
Quality of service
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Sierra B. Sent on 12/29/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible, unique transportation!
We used Santa Barbara Trolley as our Baraat vehicle in our Indian wedding. We met in the Bay Area and were getting married in Santa Barbara so the Santa Barbara Trolley was fitting! Their communication was phenomenal and the driver was punctual and very friendly. They stayed for our cocktail hour after the ceremony and people loved taking pictures and sitting on it at a way to enjoy their time. It made our extended cocktail hour fly by!We used Santa Barbara Trolley as our Baraat vehicle in our Indian wedding. We met in the Bay Area and were getting married in Santa Barbara so the Santa Barbara Trolley was fitting! Their communication was phenomenal and the driver was punctual and very friendly. They stayed for our cocktail hour after the ceremony and people loved taking pictures and sitting on it at a way to enjoy their time. It made our extended cocktail hour fly by! -
Quality of service
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Watita Sent on 01/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fun transportation method
The trolley was a great extra detail we added to transport our wedding party and our guests around town. It holds a lot of people and we had great pictures. The bridal party entered the ceremony via the trolley. The service was also great.The trolley was a great extra detail we added to transport our wedding party and our guests around town. It holds a lot of people and we had great pictures. The bridal party entered the ceremony via the trolley. The service was also great. -
Quality of service
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Jessica Sent on 01/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So Fun and Unique!
We used the SB trolley to transport our wedding party to and from our wedding ceremony. The driver was prompt and accommodating to our schedule. We were able to pack a cooler of beers and champagne to toast our marriage and enjoy as we cruised around town for several photo ops. This was so much more fun and unique than a typical limo or party bus. For those of you worrying about wind messing up your hair, they will close the windows upon request and you get an open air feel without any wind issues. All our family and wedding party loved the experience... plus it was a super affordable option compared to other car and trolley services!We used the SB trolley to transport our wedding party to and from our wedding ceremony. The driver was prompt and accommodating to our schedule. We were able to pack a cooler of beers and champagne to toast our marriage and enjoy as we cruised around town for several photo ops. This was so much more fun and unique than a typical limo or party bus. For those of you worrying about wind messing up your hair, they will close the windows upon request and you get an open air feel without any wind issues. All our family and wedding party loved the experience... plus it was a super affordable option compared to other car and trolley services! -
Quality of service
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Mark Sent on 10/08/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Santa Barbara Trolley was awesome. They were very helpful during the whole planning process and the drivers were friendly and on time!
We would highly recommend Santa Barbra TrolleySanta Barbara Trolley was awesome. They were very helpful during the whole planning process and the drivers were friendly and on time!
We would highly recommend Santa Barbra Trolley -
Quality of service
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Megan Sent on 08/01/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used the trolley to take us from the church to our reception venue. We were able to include our entire wedding party and their significant others (approximately 30 people). The client service was great throughout the whole process. The reservations office was helpful with questions and quick to respond to my inquiries. Their email confirmations are very clear and self-explanatory, which made communication a breeze. The driver on the day of our wedding was a gem. Took us on a beautiful route without our having to supply much direction. We appreciate the entire team at SB Trolley. Thank you!We used the trolley to take us from the church to our reception venue. We were able to include our entire wedding party and their significant others (approximately 30 people). The client service was great throughout the whole process. The reservations office was helpful with questions and quick to respond to my inquiries. Their email confirmations are very clear and self-explanatory, which made communication a breeze. The driver on the day of our wedding was a gem. Took us on a beautiful route without our having to supply much direction. We appreciate the entire team at SB Trolley. Thank you! -
Quality of service
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Alicia Sent on 06/29/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service, on time, and guests love it!Great service, on time, and guests love it! -
Quality of service
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Christina R. Sent on 05/12/20244.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Transportation
Had a great experience working with the comany for me wedding. They picked up my guests from the hotels and brought them to the venue. I had a beach wedding and they were able to bring guests from the beach to our reception venue down the block. It was super cute for pictures too!Had a great experience working with the comany for me wedding. They picked up my guests from the hotels and brought them to the venue. I had a beach wedding and they were able to bring guests from the beach to our reception venue down the block. It was super cute for pictures too! -
Quality of service
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User1942864 Sent on 11/28/20144.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
We got SB Trolley for transportation form our wedding venue to the church and back. It was so fun and everyone loved it. Since our wedding was a destination for most guests it was a perfect and fun way to get everyone from one place to another quickly and easily. The only complaint I have is that they were sometimes hard to get ahold. Other than that, on the day of, they were really great about being on time, assisting us, waiting a little longer for some guests, etc. The driver was wonderful!We got SB Trolley for transportation form our wedding venue to the church and back. It was so fun and everyone loved it. Since our wedding was a destination for most guests it was a perfect and fun way to get everyone from one place to another quickly and easily. The only complaint I have is that they were sometimes hard to get ahold. Other than that, on the day of, they were really great about being on time, assisting us, waiting a little longer for some guests, etc. The driver was wonderful! -
Quality of service
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Stacy Sent on 05/22/20144.2 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We used Santa Barbara Trolley for transportation between our wedding hotel and reception and all of our guests seemed to really enjoy the experience. Beyond just preventing drinking and driving, it added a fun, unique touch to the event. Our driver was prompt and responsive and flexible with some last-minute changes to our plans.We used Santa Barbara Trolley for transportation between our wedding hotel and reception and all of our guests seemed to really enjoy the experience. Beyond just preventing drinking and driving, it added a fun, unique touch to the event. Our driver was prompt and responsive and flexible with some last-minute changes to our plans. -
Quality of service
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