Scorching Brick Catering Reviews
Reviews
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3.6 out of 5 rating
3.6 out of 5 rating
19 Reviews
72% recommend it
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![John]()
John G. Sent on 06/08/2021Great wedding catering service
I had a great experience with Scorching Brick Catering. Coordination of the event was smooth. Tim Keister was easy to work with and was very responsive and accommodating to all my requests. As usual with a large event, some plans changed mid-day, but the Scorching Brick Catering crew was able to keep the event running smoothly. I would highly recommend them to anyone.Scorching Brick Catering's reply:
John, thank you so much! We greatly appreciate your generosity and feedback. It was a truly great wedding and a pleasure to work with you. I thank you for allowing us the opportunity to be a part of your daughter's special day! -
![Dave]()
Dave C. Sent on 02/26/2020Excellent experience
Tim catered our wedding flawlessly from setting up a terrific menu meeting our dietary needs to the setup an execution of our event. The food was incredible, all of our guests raved about it.Scorching Brick Catering's reply:
Dave & Kay Lynn, thank you! It is our pleasure to have been allowed the opportunity of serving you and your guests.
The Team at Scorching Brick Catering -
![Rachel]()
Rachel Sent on 02/29/2020Scorching Brick Catering blew us all away!
Tim at Scorching Brick Catering provided some of the best food, service, and overall experience with catering I've ever had. He made our wedding day a dream with the services he provided. The food was consistent, very, very tasty, and beautiful - at such a great value. Everyone commented on the incredible presentation, service, and the great food. I'd work with Tim again in a heartbeat, and recommend you do the same. He spent hours with me on the phone developing the menu, answering my questions, and I never felt nervous about the experience. He kept my mind at ease - which is difficult to do as a bride! Thank you so much, Scorching Brick!Scorching Brick Catering's reply:
Rachel, you are very welcome. Thank you, it was our pleasure to be a part of your special day!
The Team at Scorching Brick Catering -
Casey S. Sent on 10/31/2021
Bottom line: They did not show up for my wedding.
I'm glad I've had almost two months since my wedding to cool off before writing this review. I want to be as honest and fair as possible, but I also think Scorching Brick should not be in business. I'm frankly shocked by all the five star reviews on here given my bad experience. When it came to picking a wedding caterer for my September wedding, I had it narrowed down to two, one of whom was very communicative and wonderful to work with, but was slightly more expensive. I went with Scorching Brick for the price, but I had my reservations from the beginning. Another reminder to go with your gut when it comes to wedding vendors. I spoke with Tim multiple times about what we were going for and every time it seemed he forgot details and didn't have them written down or stored in his system. Multiple times over the summer before my wedding, I emailed to ask questions and received minimal, if any response. It got to the point that I sought out opinions on social media a couple of weeks before my event regarding whether anyone else had had this experience with Scorching Brick because I was worried they wouldn't show up to my wedding.
Apparently that concern was warranted, as I found out after my ceremony (thank god for family who protected me from worrying so I could still have a great day) that everyone who was helping with my wedding was absolutely scrambling because he had not turned up and no one had heard from him. His waitstaff and bartenders were there, but no one could reach Tim, who had all the food and equipment. We never heard a peep from him until noon the day after the wedding. My day-of coordinator essentially became the caterer and was an absolute godsend (go hire Caley Follmer in Fort Collins!), ordering pizza and making sure our guests had something to eat. She also helped to rearrange the schedule of events to hopefully give Tim more time to arrive because she was under the impression he was still going to try to make it. I can’t say I was surprised when I found out he hadn’t shown up, and I still had a great day regardless. His waitstaff was apologetic, but they pretty much holed up in their cars the whole evening rather than trying to come up with a solution or helping to distribute the pizza. Thank goodness I had rented flatware and glasses rather than relying on him.
As far as we know, his story is that he ran out of gas and his phone died. These “unforeseen circumstances” ruined our wedding and should have resulted in a FULL refund. I don’t know what kind of wedding caterer doesn’t fill up on gas before leaving and drives an unreliable vehicle with an almost-dead phone, but I wouldn’t hire that caterer. He offered us a refund of the food and a private chef experience, which we quickly turned down because we had no interest in dining with the chef who screwed us over. We hoped to receive a full refund, but were met with resistance time and time again and ended up with a refund of the food, although he did pay for the pizza. I’m honestly more upset that all the food that was probably painstakingly prepared for our wedding just went to waste. I was excited to eat it and it was pretty disappointing to look down at lukewarm pizza on my wedding night. I don’t think it would have been out of line for him to pay for our day-of coordinator, given that she became the de facto caterer, but we decided to get some closure rather than going to court.
It has now been almost two months since the wedding and we JUST received a valid check with the refund. The first time we got a check, it wasn’t signed and therefore couldn’t be deposited. The amount of time and emotions that have been spent thinking about this disaster and stressing over whether we were going to get our money back is ridiculous. I’m a grad student. I do not make very much money. We saved enough to spend $6400 on this caterer and ended up losing $1000 (we got a refund of ~$5400) for absolutely no service. I wish I could give 0 stars. Do not hire them for your event for your own good.
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![Taya]()
Taya K. Sent on 09/29/2022Do NOT hire
No show. No other words to share.
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