Scott Talbot Salonspa Reviews

Reviews

• Ryan Sent on 07/28/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Rachel Kramer is a close family friend and stylist at the salon. She is incredibly talented and so easy to get along with. She and another stylist at the salon did the hair and nails for my mom, my bridesmaids, and me, and I must say, we looked stunning. :) They did a fantastic job, and they really helped to make the wedding day special. I highly recommend the salon.

  Rachel Kramer is a close family friend and stylist at the salon. She is incredibly talented and so easy to get along with. She and another stylist at the salon did the hair and nails for my mom, my bridesmaids, and me, and I must say, we looked stunning. :) They did a fantastic job, and they really helped to make the wedding day special. I highly recommend the salon.
• Cynthia Sent on 01/31/2013
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  My sister is a stylist at Scott Talbot's in Canton so naturally, I wanted to use her salon! One of the top stylists, Ann, did my hair and Ashley did my makeup. I have to say that I felt like a princess and definitely looked the part!

  My sister is a stylist at Scott Talbot's in Canton so naturally, I wanted to use her salon! One of the top stylists, Ann, did my hair and Ashley did my makeup. I have to say that I felt like a princess and definitely looked the part!
• Mariah Sent on 06/17/2011
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My hair and makeup lasted the entire day (and most of the next day!). However, I would have never expected it to be more than $140 with tip! I was under a different impression so it was a shock. It was worth it though!

  My hair and makeup lasted the entire day (and most of the next day!). However, I would have never expected it to be more than $140 with tip! I was under a different impression so it was a shock. It was worth it though!
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• Mandy Sent on 10/17/2012
  0.5 out of 5 rating

  0.5
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  WARNING!!!!
  I booked my bridal/bridal party hair and makeup here for my wedding earlier this month. Although the stylists did an amazing job - the front desk managed to mess up the entire morning of my wedding.
  
  After everyone was finished getting their hair and makeup done, we went to the front desk to pay only to find out that they did not have a deposit under our name...even though my mother went to to make the deposit months prior. We told them when we made the deposit and how we made the deposit (not to mention asking them how we still had appointments if they didn't have a deposit...) and they refused to help us in anyway and were demanding that we either pay in full or go back and get the receipt and bring it to them (like we had enough time the DAY OF OUR WEDDING to do that...).
  
  45 MINUTES LATER - they finally found the deposit (apparently they had put it in the system under a service they don't do anymore...). At this time I was supposed to be in my dress and on my way to the church, but instead I was still waiting at the salon. Aside from this ordeal causing a huge amount of unneeded stress on our big day, we also missed out on taking any pictures before the ceremony.
  
  Even worse - when my mom went back in that Monday to speak to someone about this ordeal, the only thing they offered in return was $5 off the TOTAL. At $50 a person and with 7 people total...that is NOTHING (not even enough to cover 1 person's tip!). I found that to be a complete slap in the face.
  
  I find this to be completely unfortunate since my family and I have gone to this salon for YEARS - even despite the fact that many of our favorite stylists have left...but now it is easy to see why - they are losing business off of the salon's poor business practices!
  
  So BRIDES BEWARE! I would hate for anyone else to go through this!

  WARNING!!!!
  I booked my bridal/bridal party hair and makeup here for my wedding earlier this month. Although the stylists did an amazing job - the front desk managed to mess up the entire morning of my wedding.
  
  After everyone was finished getting their hair and makeup done, we went to the front desk to pay only to find out that they did not have a deposit under our name...even though my mother went to to make the deposit months prior. We told them when we made the deposit and how we made the deposit (not to mention asking them how we still had appointments if they didn't have a deposit...) and they refused to help us in anyway and were demanding that we either pay in full or go back and get the receipt and bring it to them (like we had enough time the DAY OF OUR WEDDING to do that...).
  
  45 MINUTES LATER - they finally found the deposit (apparently they had put it in the system under a service they don't do anymore...). At this time I was supposed to be in my dress and on my way to the church, but instead I was still waiting at the salon. Aside from this ordeal causing a huge amount of unneeded stress on our big day, we also missed out on taking any pictures before the ceremony.
  
  Even worse - when my mom went back in that Monday to speak to someone about this ordeal, the only thing they offered in return was $5 off the TOTAL. At $50 a person and with 7 people total...that is NOTHING (not even enough to cover 1 person's tip!). I found that to be a complete slap in the face.
  
  I find this to be completely unfortunate since my family and I have gone to this salon for YEARS - even despite the fact that many of our favorite stylists have left...but now it is easy to see why - they are losing business off of the salon's poor business practices!
  
  So BRIDES BEWARE! I would hate for anyone else to go through this!