Second Nature Limousine Reviews

Reviews

4.3 out of 5 rating

4.3 Good

4.3 out of 5 rating

28 Reviews

86% recommend it

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• Quality of service
  4.3 out of 5 rating
  4.3
• Average response time
  4.3 out of 5 rating
  4.3
• Professionalism
  4.3 out of 5 rating
  4.3
• Value
  4.4 out of 5 rating
  4.4
• Flexibility
  4.4 out of 5 rating
  4.4

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• Denise M. Sent on 08/14/2024
  5 out of 5 rating

  5.0
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    5.0
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  Wedding Shuttle Service

  We hired this company for our guests transportation on our wedding day. Being that we were all out of town, we had a very large group of guests. Maya from the office got ahold me us 1 week before the wedding, to go over shuttle pick up times. We didn’t really think we needed times, but was she right! It made the wedding transportation so smooth and efficient, everyone got to the venue at the exact time as planned. As well as the evening back to the hotels.
  
  I am writing this review to help other brides, because we wouldn’t have it any other way than with second nature limousines!

  We hired this company for our guests transportation on our wedding day. Being that we were all out of town, we had a very large group of guests. Maya from the office got ahold me us 1 week before the wedding, to go over shuttle pick up times. We didn’t really think we needed times, but was she right! It made the wedding transportation so smooth and efficient, everyone got to the venue at the exact time as planned. As well as the evening back to the hotels.
  
  I am writing this review to help other brides, because we wouldn’t have it any other way than with second nature limousines!
• Marina S. Sent on 07/23/2024
  5 out of 5 rating

  5.0
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  July 6th Wedding

  We hired second nature for our guests to bring them from the hotel, to our venue, then back to the hotel. They helped us with setting up pick up times for our guests.
  Everything went very smoothly. We will definitely recommend their services to our friends and family.

  We hired second nature for our guests to bring them from the hotel, to our venue, then back to the hotel. They helped us with setting up pick up times for our guests.
  Everything went very smoothly. We will definitely recommend their services to our friends and family.
• Mia C. Sent on 01/04/2024
  5 out of 5 rating

  5.0
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  New Years Eve Wedding

  We were referred by the venue we found on WeddingWire. We wanted something elegant for our wedding photos. We ended up going with the Porsche Cayenne. We also didn't realize we needed a shuttle for our guests! The representatives were very helpful with the time frames, as well as wait time. This company made our transportation so smooth and easy! Thank you for everything!

  We were referred by the venue we found on WeddingWire. We wanted something elegant for our wedding photos. We ended up going with the Porsche Cayenne. We also didn't realize we needed a shuttle for our guests! The representatives were very helpful with the time frames, as well as wait time. This company made our transportation so smooth and easy! Thank you for everything!
• Megan S. Sent on 01/04/2024
  5 out of 5 rating

  5.0
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  December wedding

  Second Nature Limousince was so easy to work with for our wedding. We rented the Black Hummer Limo for our bridal party of 18 and it was such a blast and the limo was so nice. Our driver was super friendly and made sure we had everything we needed. We weren't sure exactly where we were going to go for pictures so he was super flexible to go wherever we wanted during that time as we made decisions on the fly. Super glad we went with Second Nature Limousine!

  Second Nature Limousince was so easy to work with for our wedding. We rented the Black Hummer Limo for our bridal party of 18 and it was such a blast and the limo was so nice. Our driver was super friendly and made sure we had everything we needed. We weren't sure exactly where we were going to go for pictures so he was super flexible to go wherever we wanted during that time as we made decisions on the fly. Super glad we went with Second Nature Limousine!
• Marija C. Sent on 12/16/2023
  5 out of 5 rating

  5.0
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  December Wedding 2023

  Our wedding venue referred second nature limousines as transportation. Their customer experience over the phone is top notch. We rented the newest party bus they had. The bus did not disappoint! Our driver Kerry was literally the nest driver we've had!!
  
  Overall, it was an amazing experience. Thank you so much!

  Our wedding venue referred second nature limousines as transportation. Their customer experience over the phone is top notch. We rented the newest party bus they had. The bus did not disappoint! Our driver Kerry was literally the nest driver we've had!!
  
  Overall, it was an amazing experience. Thank you so much!
• Kathryn G. Sent on 07/25/2023
  5 out of 5 rating

  5.0
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  Wedding Day Transportation.

  We used Second Nature limousines for our wedding. We booked the White H2 Hummer. The driver was on time, the limousine was super clean! We had to make a few adjustments to our stops, and the driver accomodated us right the way!
  
  My sister is getting married next year, we cannot wait for her bachelorette's party. We will be booking with them for sure!

  We used Second Nature limousines for our wedding. We booked the White H2 Hummer. The driver was on time, the limousine was super clean! We had to make a few adjustments to our stops, and the driver accomodated us right the way!
  
  My sister is getting married next year, we cannot wait for her bachelorette's party. We will be booking with them for sure!
• Madison C. Sent on 07/18/2023
  5 out of 5 rating

  5.0
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  Wedding Day!

  We booked the 30 passenger party bus for our wedding on May 24th 2023. The guy on the phone described the bus like a Vegas nightclub! And it really was!! It came with complementary champagne which made it perfect for our photos! The driver was on time, and the bus was in excellent condition!
  
  We will use this company for our future events. Thank you Second Nature!

  We booked the 30 passenger party bus for our wedding on May 24th 2023. The guy on the phone described the bus like a Vegas nightclub! And it really was!! It came with complementary champagne which made it perfect for our photos! The driver was on time, and the bus was in excellent condition!
  
  We will use this company for our future events. Thank you Second Nature!
• Amanda C. Sent on 02/03/2023
  5 out of 5 rating

  5.0
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  Bachelorette Party!

  I can't say enough good things about this company! They were so helpful over the phone, the driver was so knowable of the locations we wanted to visit, and the limousine was exactly as shown on photos!! Thank you Ryan for taking care of us, and transporting us safely.
  
  We booked them for our wedding as well. Thank you Second Nature Limousines!!

  I can't say enough good things about this company! They were so helpful over the phone, the driver was so knowable of the locations we wanted to visit, and the limousine was exactly as shown on photos!! Thank you Ryan for taking care of us, and transporting us safely.
  
  We booked them for our wedding as well. Thank you Second Nature Limousines!!
• Taylor P. Sent on 03/09/2023
  5 out of 5 rating

  5.0
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  Bachelorette’s Party for my Wedding!!

  We had an amazing experience with Second Nature Limousines! Our entire group was floored by the 32 passenger party bus! Our driver Ryan was fantastic to deal with, very patient and just an all-around great guy. This is our first time using this company, and it will be our go-to from here forward. Everyone at the front office was fantastic to deal with as well during the booking process, they were very patient with us. We made quite a few different changes throughout the weeks before the Event and they were so Easily done! We want to thank you all for making our experience so amazing!

  We had an amazing experience with Second Nature Limousines! Our entire group was floored by the 32 passenger party bus! Our driver Ryan was fantastic to deal with, very patient and just an all-around great guy. This is our first time using this company, and it will be our go-to from here forward. Everyone at the front office was fantastic to deal with as well during the booking process, they were very patient with us. We made quite a few different changes throughout the weeks before the Event and they were so Easily done! We want to thank you all for making our experience so amazing!
• Alexis G. Sent on 03/09/2023
  5 out of 5 rating

  5.0
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  Wedding/shuttling services

  This company was referred by a friends of mine from her wedding. We had the 41 shuttle bus booked. Maya was extremely helpful over the phone, by giving us time suggestions. The original pick up times I had set up, wouldn't have worked, so thank you to the office for helping me with this all! On the day of y wedding, my wedding coordinator received a text message, as well as a call from our driver. I apologize I can't remember his name, as I was not directly in contact with him. My guests loved the bus, the ride was comfortable, and the driver was on time at every scheduled pick up. Thank you Second Nature limo for the best experience on my wedding day!!

  This company was referred by a friends of mine from her wedding. We had the 41 shuttle bus booked. Maya was extremely helpful over the phone, by giving us time suggestions. The original pick up times I had set up, wouldn't have worked, so thank you to the office for helping me with this all! On the day of y wedding, my wedding coordinator received a text message, as well as a call from our driver. I apologize I can't remember his name, as I was not directly in contact with him. My guests loved the bus, the ride was comfortable, and the driver was on time at every scheduled pick up. Thank you Second Nature limo for the best experience on my wedding day!!
• Monica G. Sent on 02/21/2023
  5 out of 5 rating

  5.0
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  Wine tour bachelorette party

  We rented the lincoln town car limousine for a winery event. The day of the event, we were told that the limousine was having difficulties with the heat. We were offered an upgrade to one of the larger limos free of charge. The lady on the phone also offered us an extra hour for the inconvenience!! Thank you for carrying and going the extra mile on our trip! Our driver Anthony was also awesome! Thank you!!

  We rented the lincoln town car limousine for a winery event. The day of the event, we were told that the limousine was having difficulties with the heat. We were offered an upgrade to one of the larger limos free of charge. The lady on the phone also offered us an extra hour for the inconvenience!! Thank you for carrying and going the extra mile on our trip! Our driver Anthony was also awesome! Thank you!!
• Robert S. Sent on 02/21/2023
  5 out of 5 rating

  5.0
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  Bachelorette/bachelor brewery tour

  So we have been using this company for years. This year, we rented their new party bus!!! All of their limos have been great but, oh my goodness they just got their new party bus. It’s a night club on wheels!! I think we had more fun on the bus, than at the breweries lol. We already booked the same party bus for our wedding In June. Thanks once again guys!

  So we have been using this company for years. This year, we rented their new party bus!!! All of their limos have been great but, oh my goodness they just got their new party bus. It’s a night club on wheels!! I think we had more fun on the bus, than at the breweries lol. We already booked the same party bus for our wedding In June. Thanks once again guys!
• Jennifer W. Sent on 02/03/2023
  5 out of 5 rating

  5.0
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  Our beautiful NYE Wedding!

  We got married on NYE. It's the little things that make our days. I was having such a difficult time finding transportation for my wedding because of how unprofessional everyone seemed. Until I called Second Nature Limousines. They were so professional, so explanatory, and I had a request for them to call me the day of, to make sure we were all set. Not only did they call, they send us the drivers info a day before, gave the driver a wedding card, to wish us a Happy New year and to congratulate us! The next day I forgot my phone inside the bus. One of the employees drove an hour away to deliver the phone, so we dont miss our flight. They DID NOT HAVE TO DO THAT. But they did!! I am so grateful for them and I will use their services for very many years to come!

  We got married on NYE. It's the little things that make our days. I was having such a difficult time finding transportation for my wedding because of how unprofessional everyone seemed. Until I called Second Nature Limousines. They were so professional, so explanatory, and I had a request for them to call me the day of, to make sure we were all set. Not only did they call, they send us the drivers info a day before, gave the driver a wedding card, to wish us a Happy New year and to congratulate us! The next day I forgot my phone inside the bus. One of the employees drove an hour away to deliver the phone, so we dont miss our flight. They DID NOT HAVE TO DO THAT. But they did!! I am so grateful for them and I will use their services for very many years to come!
• Natalie R. Sent on 02/21/2023
  5 out of 5 rating

  5.0
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  Our wedding savior

  I’m going to keep this short and sweet. We had a limo booked with another company. They call us 3 hours before my wedding telling me “we have to cancel because the driver is sick and we will give your deposit back” they didn’t even try to figure something out for us!!! Mind you, we are all from out of town and have no personal transportation!!! As I’m bawling my eyes out, my mother starts making calls. She gets ahold of second nature limo. Moses I believe was his name told us that luckily, there is a party bus that finishes soon in our area, that the party bus can come afterwards. Not only the driver was running early, the bus was super cleaned, and stocked with beet and champagne!!! I cannot tell you how much this meant to us, I am forever grateful to everybody that was involved that day for our wedding day! Thank you moses and team

  I’m going to keep this short and sweet. We had a limo booked with another company. They call us 3 hours before my wedding telling me “we have to cancel because the driver is sick and we will give your deposit back” they didn’t even try to figure something out for us!!! Mind you, we are all from out of town and have no personal transportation!!! As I’m bawling my eyes out, my mother starts making calls. She gets ahold of second nature limo. Moses I believe was his name told us that luckily, there is a party bus that finishes soon in our area, that the party bus can come afterwards. Not only the driver was running early, the bus was super cleaned, and stocked with beet and champagne!!! I cannot tell you how much this meant to us, I am forever grateful to everybody that was involved that day for our wedding day! Thank you moses and team
• Andrew Sent on 02/07/2023
  5 out of 5 rating

  5.0
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  Wedding/Bachelor party

  My not husband hired Second nature limo for his bachelor party. They had the big party bus. Then we booked the Porsche limo for our wedding. Both of the times the drivers were on time, their communication was second to none. The vehicles were clean as well. You can't get people to answer the phone these days it's so frustrating. Thanks for your awesome services. We will book with you again!

  My not husband hired Second nature limo for his bachelor party. They had the big party bus. Then we booked the Porsche limo for our wedding. Both of the times the drivers were on time, their communication was second to none. The vehicles were clean as well. You can't get people to answer the phone these days it's so frustrating. Thanks for your awesome services. We will book with you again!
• Melissa B. Sent on 02/04/2023
  5 out of 5 rating

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  Wedding transportation

  My parents have been using this company for years and they never disappoint. My mom got us the party bus for our wedding and it was literally like a night club inside!! Our driver Brian was very kind and professional. Thank you guys for the smooth transportation on our wedding day!

  My parents have been using this company for years and they never disappoint. My mom got us the party bus for our wedding and it was literally like a night club inside!! Our driver Brian was very kind and professional. Thank you guys for the smooth transportation on our wedding day!
• Sarah M. Sent on 07/20/2021
  5 out of 5 rating

  5.0
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  The best service we have ever had!

  I found second Nature Limousine on google and seeing that they are nearly a 5 star company and then reading reviews here, I had to write something. If you want to be provided with the best customer service as well as high class limousines, this is the company to go with. We had the Porsche for our bachelorettes party and I cannot wait to plan my wedding with them! Thank you to everyone that took care of my party!

  I found second Nature Limousine on google and seeing that they are nearly a 5 star company and then reading reviews here, I had to write something. If you want to be provided with the best customer service as well as high class limousines, this is the company to go with. We had the Porsche for our bachelorettes party and I cannot wait to plan my wedding with them! Thank you to everyone that took care of my party!
• Monica R. Sent on 07/20/2021
  5 out of 5 rating

  5.0
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  Excellent service, professional, very clean, on time.

  We used second nature for my fiancé’s bachelor party, my bachelorette party as well as our wedding . And will continue to use this company in the future. From their customer service, to their communication via email, the app that texted us every time the driver was heading your way, to the cleanliness of the limousines, I can keep going all day. Thank you second nature limousines for always exceeding our expectations!

  We used second nature for my fiancé’s bachelor party, my bachelorette party as well as our wedding . And will continue to use this company in the future. From their customer service, to their communication via email, the app that texted us every time the driver was heading your way, to the cleanliness of the limousines, I can keep going all day. Thank you second nature limousines for always exceeding our expectations!
• Timber J. Sent on 04/18/2021
  5 out of 5 rating

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  Excellent Service and Very Clean

  Our driver was RYAN and he is top-notch!!! He helped us load coolers on the bus and always held a hand out for all 17 of us ladies as we stepped off the party bus...a true gentleman. We always use Second Nature for our party bus needs (wine/brewery tours, wedding, birthdays).

  Our driver was RYAN and he is top-notch!!! He helped us load coolers on the bus and always held a hand out for all 17 of us ladies as we stepped off the party bus...a true gentleman. We always use Second Nature for our party bus needs (wine/brewery tours, wedding, birthdays).
• Amanda C. Sent on 07/20/2021
  5 out of 5 rating

  5.0
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  Top notch experience

  We used Second Nature for our wedding transportation needs. I was the maid of honor and it was very important for me to make sure everything went smooth. The representative on the phone was very patient and explained everything in detains and suggested what would work best for our big day. After we booked, we had some additional questions as the day got closer. Every time we emailed Maja, I mean I’m not kidding, she got back to us in seconds! They were super easy to be reached even after hours! And the driver Denise, she was awesome! I will recommend this company to everyone!

  We used Second Nature for our wedding transportation needs. I was the maid of honor and it was very important for me to make sure everything went smooth. The representative on the phone was very patient and explained everything in detains and suggested what would work best for our big day. After we booked, we had some additional questions as the day got closer. Every time we emailed Maja, I mean I’m not kidding, she got back to us in seconds! They were super easy to be reached even after hours! And the driver Denise, she was awesome! I will recommend this company to everyone!
• Monica G. Sent on 08/06/2020
  5 out of 5 rating

  5.0
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  Wedding Day

  This company is top notch. I will never choose another company again. Thank you for making my day extra special!

  This company is top notch. I will never choose another company again. Thank you for making my day extra special!
• 
  User1917295 Sent on 11/11/2014
  5 out of 5 rating

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  Second Nature Limousine did an excellent job for an excellent price! I needed a 23 person bus to shuttle my wedding party to a few locations for pictures between the ceremony and reception. Everything went off without a hitch - the driver arrived at the chapel promptly and was very professional, courteous, and fun to work with!!

  Second Nature Limousine did an excellent job for an excellent price! I needed a 23 person bus to shuttle my wedding party to a few locations for pictures between the ceremony and reception. Everything went off without a hitch - the driver arrived at the chapel promptly and was very professional, courteous, and fun to work with!!
• Lauren W. Sent on 09/27/2021
  3.2 out of 5 rating

  3.2
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  Average experience for wedding

  we used second nature limousine for our wedding and overall I thought it was average . the driver was on time and took us to all requested destinations, however, our photographer had to point him in the right direction. What was super frustrating was that the sound system was horrible, it kept going in and out. Also, we were told we would have beer wine and champagne on the bus but we only had beer and champagne. Plus we had to stop at a liquor store because they really only had one drink per person. The limo did its job as needed but overall just average

  we used second nature limousine for our wedding and overall I thought it was average . the driver was on time and took us to all requested destinations, however, our photographer had to point him in the right direction. What was super frustrating was that the sound system was horrible, it kept going in and out. Also, we were told we would have beer wine and champagne on the bus but we only had beer and champagne. Plus we had to stop at a liquor store because they really only had one drink per person. The limo did its job as needed but overall just average
• Jennifer P. Sent on 10/26/2022
  2.4 out of 5 rating

  2.4
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Unacceptable

  We hired Second Nature for transportation between our hotel and our venue before and after our wedding. I have no complaints about the office, booking and the actual bus- all were easy and clean. The issue I had only came towards the end of the night. Our hotels were located an 8 minute drive from our venue- so should not take long to go back and forth. We had hired the shuttle to continuously run. There were some family members that waited an hour to get onto a shuttle. This is unacceptable. The guests called the hotel to see if she was there- which she was- so the hotel sent someone out to the parking lot to tell her to come back to the venue. When the driver was called to come back- she did but not without excuses. The driver originally had told us that she is allowed a break and took it- (not acceptable again when we are paying to shuttle guests back), she then also proceeded to tell our guests that it did not take her an hour - that she returns every 8 minutes (again not true). The final excuse that she told the bride is that she had to go to the bathroom- ok a bathroom break is fine but it still shouldn't equate to people waiting an hour. It was also in poor form to tell the bride at the end of the night about all these issues (I had no idea that this even happened). When I got on the shuttle, I was immediately told that guests were yelling at her and that she took a bathroom break which is just not something that you want to end your perfect day with. I would highly recommend a different service for your transportation needs if possible.

  We hired Second Nature for transportation between our hotel and our venue before and after our wedding. I have no complaints about the office, booking and the actual bus- all were easy and clean. The issue I had only came towards the end of the night. Our hotels were located an 8 minute drive from our venue- so should not take long to go back and forth. We had hired the shuttle to continuously run. There were some family members that waited an hour to get onto a shuttle. This is unacceptable. The guests called the hotel to see if she was there- which she was- so the hotel sent someone out to the parking lot to tell her to come back to the venue. When the driver was called to come back- she did but not without excuses. The driver originally had told us that she is allowed a break and took it- (not acceptable again when we are paying to shuttle guests back), she then also proceeded to tell our guests that it did not take her an hour - that she returns every 8 minutes (again not true). The final excuse that she told the bride is that she had to go to the bathroom- ok a bathroom break is fine but it still shouldn't equate to people waiting an hour. It was also in poor form to tell the bride at the end of the night about all these issues (I had no idea that this even happened). When I got on the shuttle, I was immediately told that guests were yelling at her and that she took a bathroom break which is just not something that you want to end your perfect day with. I would highly recommend a different service for your transportation needs if possible.
• Cyril G. Sent on 06/08/2023
  1.8 out of 5 rating

  1.8
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Look for a different Limo/Party Bus service

  I choose Second Nature for my wedding. We had asked specifically that the Air Conditioning is included and will work before sign the contract.
  
  The day of the wedding comes and I've never been in a hotter vehicle. I've been to India and Africa and compared to both places this bus was so hot. With our outfits on, my wife, the Bride, was sweating in her dress.
  
  Second Nature Limo sent us their broken party bus on our wedding day! When I asked for them to reimburse a little bit for the inconveniences, they ghosted me. Image buy an iphone and the screen doesn't work, but Apple won't fix it nor reply back to you. Second Nature took my money and ran!
  
  They are a scam and I won't recommend you get them. I know people have good things to say but the quality has definitely dropped.

  I choose Second Nature for my wedding. We had asked specifically that the Air Conditioning is included and will work before sign the contract.
  
  The day of the wedding comes and I've never been in a hotter vehicle. I've been to India and Africa and compared to both places this bus was so hot. With our outfits on, my wife, the Bride, was sweating in her dress.
  
  Second Nature Limo sent us their broken party bus on our wedding day! When I asked for them to reimburse a little bit for the inconveniences, they ghosted me. Image buy an iphone and the screen doesn't work, but Apple won't fix it nor reply back to you. Second Nature took my money and ran!
  
  They are a scam and I won't recommend you get them. I know people have good things to say but the quality has definitely dropped.