Security Jewelers Reviews
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Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
11 Reviews
98% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Breanna M. Sent on 07/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding rings
My fiance' wanted to make sure we stayed with a local jeweler and not the "big box corporate" stores. He immediately reported how great the customer service was when he went looking for the perfect ring! They were able to hit all my likes that he described to them. Rose gold, solitaire, simple. We also purchased our wedding bands after the proposal from them as well. We got everything at a great value. When I bring it in to be cleaned, inspected and when I brought it in to be soldered the customer service has always been great! We appreciate the small town feel and help from them!My fiance' wanted to make sure we stayed with a local jeweler and not the "big box corporate" stores. He immediately reported how great the customer service was when he went looking for the perfect ring! They were able to hit all my likes that he described to them. Rose gold, solitaire, simple. We also purchased our wedding bands after the proposal from them as well. We got everything at a great value. When I bring it in to be cleaned, inspected and when I brought it in to be soldered the customer service has always been great! We appreciate the small town feel and help from them! -
Quality of service
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Rose Sent on 09/04/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We have had phenomenal service from Kyle. We shopped several Jewelers in the cities for wedding rings and none of them compare to the outstanding service we received at Security Jewelers. We highly recommend them. Even doing business 150 miles away from their store was a exceptional experience. Kyle went above and beyond to take care of us. Thank you so much for the wonderful experience!We have had phenomenal service from Kyle. We shopped several Jewelers in the cities for wedding rings and none of them compare to the outstanding service we received at Security Jewelers. We highly recommend them. Even doing business 150 miles away from their store was a exceptional experience. Kyle went above and beyond to take care of us. Thank you so much for the wonderful experience! -
Quality of service
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Laney Sent on 07/29/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jay at Security Jewelers, created a wedding band and an engagement ring for us. He worked with us step by step to design and edit the perfect look. He sent us samples and shipped everything overnight express. Even from another state, Jay created a masterpiece-- our first family heirlooms.Jay at Security Jewelers, created a wedding band and an engagement ring for us. He worked with us step by step to design and edit the perfect look. He sent us samples and shipped everything overnight express. Even from another state, Jay created a masterpiece-- our first family heirlooms. -
Quality of service
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User891114 Sent on 08/07/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Security Jewelers will be the only place we purchase fine jewelry again. They are very professional and knowledgeable. They were able to help design an engagement ring and wedding bands. They are very personable, friendly and took the time to make sure we were happy with our choices.Security Jewelers will be the only place we purchase fine jewelry again. They are very professional and knowledgeable. They were able to help design an engagement ring and wedding bands. They are very personable, friendly and took the time to make sure we were happy with our choices. -
Quality of service
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Lindsay Sent on 07/11/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Baird and Andrew down at Security have really gone above and beyond for us! They were there from the minute we picked out the ring to the week of the wedding. They called an updated us when we were waiting for our rings to come in. They made sure the company making our ring didn't drag their feet so that we would get our wedding bands in time. They have really taken care of us. We are now lifelong custumers of theirs! Thanks!Baird and Andrew down at Security have really gone above and beyond for us! They were there from the minute we picked out the ring to the week of the wedding. They called an updated us when we were waiting for our rings to come in. They made sure the company making our ring didn't drag their feet so that we would get our wedding bands in time. They have really taken care of us. We are now lifelong custumers of theirs! Thanks! -
Quality of service
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User1315040 Sent on 09/04/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone at Security Jewelers was always friendly, professional, and provided outstanding service each time we visited. Their selection of engagement rings and wedding bands was the best we found anywhere in our searches. The staff helped my husband pick out the perfect engagement ring for me and went above and beyond to help us pick out the perfect wedding bands. One thing we have always loved about Security Jewelers, and will keep us coming back for years to come, is that we never felt pressured into buying anything from any of the staff whereas walking into other jewelry stores was an intimidating process because you are practically attacked by employees only caring about their commission on sales. We have already recommended Security to friends and family and will continue to do so!!Everyone at Security Jewelers was always friendly, professional, and provided outstanding service each time we visited. Their selection of engagement rings and wedding bands was the best we found anywhere in our searches. The staff helped my husband pick out the perfect engagement ring for me and went above and beyond to help us pick out the perfect wedding bands. One thing we have always loved about Security Jewelers, and will keep us coming back for years to come, is that we never felt pressured into buying anything from any of the staff whereas walking into other jewelry stores was an intimidating process because you are practically attacked by employees only caring about their commission on sales. We have already recommended Security to friends and family and will continue to do so!! -
Quality of service
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Nicole Sent on 10/06/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kyle had helped my Husband pick out my ring and the service was great! I then went there to choose my husbands ring but at the time he was away at Camp Pendleton cause he was in the Marine Corps so he could not try this ring on and wouldn't be in town till a few days before our wedding. Kyle said don't worry if it doesn't fit they will help me get one in time for the big day. Luckily it fit perfect :) now whenever we are in Duluth we make sure to make a stop there and check out new things and get our rings cleaned. I would recommend Security Jewelers to anyone! They are great service, great prices, and overall very helpful!Kyle had helped my Husband pick out my ring and the service was great! I then went there to choose my husbands ring but at the time he was away at Camp Pendleton cause he was in the Marine Corps so he could not try this ring on and wouldn't be in town till a few days before our wedding. Kyle said don't worry if it doesn't fit they will help me get one in time for the big day. Luckily it fit perfect :) now whenever we are in Duluth we make sure to make a stop there and check out new things and get our rings cleaned. I would recommend Security Jewelers to anyone! They are great service, great prices, and overall very helpful! -
Quality of service
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Cassie Sent on 08/20/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jack really worked with my husband to help him choose the perfect ring for me. They stand behind their jewelry and do great work on their jewelry. You can tell that they take a lot of pride in their work. I love my ring!Jack really worked with my husband to help him choose the perfect ring for me. They stand behind their jewelry and do great work on their jewelry. You can tell that they take a lot of pride in their work. I love my ring! -
Quality of service
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Erica Sent on 11/04/20084.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had my engagement ring custom made and Security Jewelers are experts at meeting customer needs in a very smooth and professional way. It is a very high class store, but they treat everyone wonderfully. I was a bit apprehensive to walk in wearing a Carhartt jacket over a hooded sweatshirt (my work gear), but despite the fact that I didn't look like someone who would have much money, I was treated like royalty. My engagement ring was made to order and turned out perfect and was ready to pick up in less than a week! They even polished and cleaned it for free when I brought it in before the wedding. I also got my wedding band there, to match my engagement ring, and that was another great experience. Their turn around time is unbeatable and they are wonderful, professional business people! They also sell at less than retail cost and use only the best gems and metals; so it's a great value for the quality you get. I would definitely recommend Security Jewelers to all brides and grooms or anyone else looking for high quality jewelery.I had my engagement ring custom made and Security Jewelers are experts at meeting customer needs in a very smooth and professional way. It is a very high class store, but they treat everyone wonderfully. I was a bit apprehensive to walk in wearing a Carhartt jacket over a hooded sweatshirt (my work gear), but despite the fact that I didn't look like someone who would have much money, I was treated like royalty. My engagement ring was made to order and turned out perfect and was ready to pick up in less than a week! They even polished and cleaned it for free when I brought it in before the wedding. I also got my wedding band there, to match my engagement ring, and that was another great experience. Their turn around time is unbeatable and they are wonderful, professional business people! They also sell at less than retail cost and use only the best gems and metals; so it's a great value for the quality you get. I would definitely recommend Security Jewelers to all brides and grooms or anyone else looking for high quality jewelery. -
Quality of service
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Katie Sent on 07/31/20104.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful, family owned jeweler. My husband purchased my engagement ring here and we went back for our wedding bands!Wonderful, family owned jeweler. My husband purchased my engagement ring here and we went back for our wedding bands! -
Quality of service
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Tara Sent on 02/20/20134 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 3.5 out of 5 rating
Overall, we were pleased with Security Jewelers. They forgot to order our wedding bands, which gave us a scare, but got them in plenty of time (1 week). The quality of the jewelry is great, and my custom engagement ring is perfect.Overall, we were pleased with Security Jewelers. They forgot to order our wedding bands, which gave us a scare, but got them in plenty of time (1 week). The quality of the jewelry is great, and my custom engagement ring is perfect. -
Quality of service