Serge Promise Concept Reviews

Reviews

Awards

29

+2 User photos

• Kayla M. Sent on 12/01/2023
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  Thorough and collaborative

  We loved working with Serge and his team to capture our wedding night. Serge made sure to get every pose we talked about and was extremely professional through out the night. We shot in a variety of locations and he worked endlessly to make sure all of the best moments were captured. HIGHLY RECCOMEND!

  We loved working with Serge and his team to capture our wedding night. Serge made sure to get every pose we talked about and was extremely professional through out the night. We shot in a variety of locations and he worked endlessly to make sure all of the best moments were captured. HIGHLY RECCOMEND!

  Serge Promise Concept's reply:

  Hello Kayla, Thanks for leaving me such amazing review, glad to have captured your big day. 😊
• Mallory M. Sent on 12/13/2023
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  Pure perfection

  Serge made our wedding even more special than it already was by capturing all of our sweetest moments on video that we can relive for the rest of our lives! He was so patient, respectful and kind to every single person he came across. We are so lucky to have found him and couldn’t recommend his talent enough for your special event! Thank you Serge!

  Serge made our wedding even more special than it already was by capturing all of our sweetest moments on video that we can relive for the rest of our lives! He was so patient, respectful and kind to every single person he came across. We are so lucky to have found him and couldn’t recommend his talent enough for your special event! Thank you Serge!

  Serge Promise Concept's reply:

  Hello Mallory, thanks somuch for leaving me such amazing review, glad you guys really enjoyed your video.
  Happy marriage life 🎊
• Emily Sent on 10/29/2023
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  Very easy to work with!

  Serge was quick to respond and made the whole process very easy. He’s professional and does his work without having you feel like you’re being filmed or doing a lot of extra steps. Serge was great and can’t wait to see the final product!

  Serge was quick to respond and made the whole process very easy. He’s professional and does his work without having you feel like you’re being filmed or doing a lot of extra steps. Serge was great and can’t wait to see the final product!

  Serge Promise Concept's reply:

  Thanks somuch Emily, I'm glad to have captured your big day, I enjoyed how you guys take directions and very fun to work with, indeed you guys are amazing
Are you interested?
Send a message
• Lindsey Sent on 08/25/2023
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  Videographer

  Sergeo was great to work with! We appreciated his creativity and expertise.

  Sergeo was great to work with! We appreciated his creativity and expertise.
• Kerianne Sent on 12/10/2022
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  He was amazing and helpful!! Love the video

  Serge was great!! Would recommend him to anyone 😃😃

  Serge was great!! Would recommend him to anyone 😃😃

  Serge Promise Concept's reply:

  Thanks somuch for such amazing review. I look forward to work with you again. Happy marriage life
• Meg M. Sent on 11/29/2022
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  Exceptional

  Serge did a terrific job during our wedding. He is so timely, patient and yet so creative. We couldn't have hired a better photographer. I'll recommend him to anyone

  Serge did a terrific job during our wedding. He is so timely, patient and yet so creative. We couldn't have hired a better photographer. I'll recommend him to anyone

  Serge Promise Concept's reply:

  Hello Meg. Thanks somuch for such Amazing review, I'm happy to be a part of your love story, Thanks for choosing Us. Happy honeymoon
• Gideon A. Sent on 01/05/2023
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  Epic masterpieces

  Epic. Serge Promise concept is the best videography and photography team I know. I’ll definitely be using their services for any event

  Epic. Serge Promise concept is the best videography and photography team I know. I’ll definitely be using their services for any event

  Serge Promise Concept's reply:

  Hello Gideon, Thanks somuch for such a review , happy to be a part of you big day. Congratulations 🎊
• Sami A. Sent on 12/22/2022
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  Professional and prompt

  Serge was punctual, enthusiastic, pleasant and overall just really easy to work with! Both before and after the wedding he was very prompt in responding to questions we had. He did our wedding videography for us and captured all the beautiful moments together to create a forever memory for us. We loved the extra touches he added from the area inside and outside the wedding venue, and the most beautiful was when he captured the time of the ceremony. We loved his professionalism, prompt communication, and flexibility he showed us to make things easier. We will definitely recommend him to our friends and family.

  Serge was punctual, enthusiastic, pleasant and overall just really easy to work with! Both before and after the wedding he was very prompt in responding to questions we had. He did our wedding videography for us and captured all the beautiful moments together to create a forever memory for us. We loved the extra touches he added from the area inside and outside the wedding venue, and the most beautiful was when he captured the time of the ceremony. We loved his professionalism, prompt communication, and flexibility he showed us to make things easier. We will definitely recommend him to our friends and family.

  Serge Promise Concept's reply:

  Hello Sami.
  I appreciate so much for such amazing review, I'm honored to be a part of your big day. Your events was amazing, I Look forward working with you again. Thanks
• Ortance I. Sent on 09/20/2022
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  Friendly, good conversation with the guests etc..❤❤

  We are so happy with the outcome of our wedding video! Serge and his team, truly captured everything from our amazing day! We are pleased with the decision we made by having Serge Promise Concept to be our videographer. We will be able to re-live that day, by watching the video Serge team put together so nicely with the music of our choice! You won't be disappointedby choosing them.

  We are so happy with the outcome of our wedding video! Serge and his team, truly captured everything from our amazing day! We are pleased with the decision we made by having Serge Promise Concept to be our videographer. We will be able to re-live that day, by watching the video Serge team put together so nicely with the music of our choice! You won't be disappointedby choosing them.
• Peggy C. Sent on 11/04/2022
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  Serge is awesome!! Professional! Perfectionist!

  My daughter got married in Boston Sept4th
  we hired Serge after 2 phone interviews
  We went over everything
  He was there all day during the church and the reception, very professional, captured by everything we asked him to…. he’s a very nice person overall
  Hope to work with him again in the future
  

  My daughter got married in Boston Sept4th
  we hired Serge after 2 phone interviews
  We went over everything
  He was there all day during the church and the reception, very professional, captured by everything we asked him to…. he’s a very nice person overall
  Hope to work with him again in the future
  

  Serge Promise Concept's reply:

  Hello Peggy.
  Thanks somuch for leaving me such a great review. You were very easy to work with and thanks for choosing me to capture such a great events. I look forward to work with you again.
  Thanks
• Ivo A. Sent on 07/27/2022
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  Mr Stelly12

  If you’re looking for high quality professional photographer / videographer for your special day, Serge Promise Concept is the choice for you! Serge is outstanding Videographer they captured every special moment of our wedding day from start to finish. They have amazing ideas to make the perfect picture happen! If you’re wondering who to hire for your picture or video needs, please choose them, I can’t thank them enough for their amazing work!

  If you’re looking for high quality professional photographer / videographer for your special day, Serge Promise Concept is the choice for you! Serge is outstanding Videographer they captured every special moment of our wedding day from start to finish. They have amazing ideas to make the perfect picture happen! If you’re wondering who to hire for your picture or video needs, please choose them, I can’t thank them enough for their amazing work!

  Serge Promise Concept's reply:

  I really enjoy going through your feedback, it was amazing capturing your big day, and thanks for choosing us. thanks
• Bazil Sent on 09/20/2022
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  Great experience with Sergio

  Serge is absolutely amazing and captured our wedding day perfectly! Throughout the planning process, he was fantastic at communicating and easy to get a hold of if we had questions. His team was familiar with our venue and knew exactly which shots to get. He is friendly, professional, and made us feel so special on our day making sure we got every picture/pose we wanted. He kept things running smoothly and on time. The quality of the pictures is stunning and we could not be happier with their service! Thank you for pictures we will treasure for the rest of our lives!

  Serge is absolutely amazing and captured our wedding day perfectly! Throughout the planning process, he was fantastic at communicating and easy to get a hold of if we had questions. His team was familiar with our venue and knew exactly which shots to get. He is friendly, professional, and made us feel so special on our day making sure we got every picture/pose we wanted. He kept things running smoothly and on time. The quality of the pictures is stunning and we could not be happier with their service! Thank you for pictures we will treasure for the rest of our lives!

  Serge Promise Concept's reply:

  This's so amazing going through your review, i appreciate for taking time to send this it means a lot , thanks
• Afro Sent on 06/02/2022
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  It’s was very excellent.

  I will highly recommend u use this vendor . Very professional .
  Top quality job

  I will highly recommend u use this vendor . Very professional .
  Top quality job
• Mr. F. Sent on 05/27/2022
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  Mr. Serge was so great at what he was doing, and he gave me exactly what I expected.

  I will recommend him to anyone I know because I know he can deliver the best.
  They say trying is believing, I tried, I saw and I now believe.

  I will recommend him to anyone I know because I know he can deliver the best.
  They say trying is believing, I tried, I saw and I now believe.

  Serge Promise Concept's reply:

  Thanks so much for your review. your events was great and I look forward to capture more memories with you
• Carlos N. Sent on 05/20/2022
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  The best ever

  SERGE PROMISE CONCEPT was absolutely incredible to work with. From the get go, Promise was responsive to communication leading all the way up to the day of the wedding. Prince, the videographer, did a fantastic job capturing shots and you could barely even notice he was there. The final product was delivered on time and was more than we ever expected. I have watched our short film repeatedly for days! Absolutely use SPC for your wedding videography - you won’t be disappointed.

  SERGE PROMISE CONCEPT was absolutely incredible to work with. From the get go, Promise was responsive to communication leading all the way up to the day of the wedding. Prince, the videographer, did a fantastic job capturing shots and you could barely even notice he was there. The final product was delivered on time and was more than we ever expected. I have watched our short film repeatedly for days! Absolutely use SPC for your wedding videography - you won’t be disappointed.

  Serge Promise Concept's reply:

  Hello hello Carlos.
  it's you in my box and I'm very grateful for leaving such a review, congratulations once more
  
• Laura J. Sent on 05/18/2022
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  Understand your needs

  Our videographer actually arrived before he was scheduled to start and started filming early, which was nice and definitely made me less stressed out. Throughout the day, he was also completely inconspicuous, which is exactly what I had wanted. The entire company is wonderful and everyone was very prompt in getting back to us and asking for details during the planning process. I've already sent my highlight video to friends and relatives, and everyone agrees that it's great. I recommend SERGE PROMISE CONCEPT to friends and families easily couples 💑

  Our videographer actually arrived before he was scheduled to start and started filming early, which was nice and definitely made me less stressed out. Throughout the day, he was also completely inconspicuous, which is exactly what I had wanted. The entire company is wonderful and everyone was very prompt in getting back to us and asking for details during the planning process. I've already sent my highlight video to friends and relatives, and everyone agrees that it's great. I recommend SERGE PROMISE CONCEPT to friends and families easily couples 💑

  Serge Promise Concept's reply:

  Laura laura wow
  
  I'm just happy after reading this, you nailed it thanks so much for this amazing review. I wish I could enlarge it more bigger haha
• Wendy P. Sent on 05/18/2022
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  Best vendor offers

  SERGE PROMISE CONCEPT was absolutely wonderful to work with, especially as a bride during a pandemic. They were so professional and captured every special moment. I love that they work with you to customize each part of every video afterwards so every special moment you want included is there. They also were some of the best value after researching for months. They offer more than most videographers do for a great deal. I highly recommend them and couldn’t say enough wonderful things about this company! Your will not regret having these amazing professional on your events.

  SERGE PROMISE CONCEPT was absolutely wonderful to work with, especially as a bride during a pandemic. They were so professional and captured every special moment. I love that they work with you to customize each part of every video afterwards so every special moment you want included is there. They also were some of the best value after researching for months. They offer more than most videographers do for a great deal. I highly recommend them and couldn’t say enough wonderful things about this company! Your will not regret having these amazing professional on your events.
• Nancy Sent on 05/24/2022
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  Excellent services

  SERGE PROMISE CONCEPT was outstanding! The wedding film that was produced came out even better than I could have hoped for! Aside from the amazing end result, even from the beginning, their team was responsive, patient, beyond kind, and unequivocally professional. I knew from the start that I was working with the right team and that they were going to capture my wedding the way I wanted it to be done. I could not have asked for anyone better, and I highly recommend them to any bride in need of their services! thank you SPC

  SERGE PROMISE CONCEPT was outstanding! The wedding film that was produced came out even better than I could have hoped for! Aside from the amazing end result, even from the beginning, their team was responsive, patient, beyond kind, and unequivocally professional. I knew from the start that I was working with the right team and that they were going to capture my wedding the way I wanted it to be done. I could not have asked for anyone better, and I highly recommend them to any bride in need of their services! thank you SPC

  Serge Promise Concept's reply:

  Indeed we're pleased. As long as you're happy it's our goal to satisfy our couples. And we're happily you're happy as well. Wishing you the best in your marriage life. Thanks for letting us capture and tell your story love story.
• Verah N. Sent on 05/18/2022
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  Amazing wedding video grapher

  I wanted a videographer that would film my wedding and make me want to watch my wedding video over and over again. SERGE PROMISE CONCEPT did that for me. My family and I love looking back on our wedding day! My husband and I will forever be recommending SPC to all of our friends and family. You will never regret working with this company

  I wanted a videographer that would film my wedding and make me want to watch my wedding video over and over again. SERGE PROMISE CONCEPT did that for me. My family and I love looking back on our wedding day! My husband and I will forever be recommending SPC to all of our friends and family. You will never regret working with this company

  Serge Promise Concept's reply:

  HI Vera,
  I remember how happy and amazing you guys are and I'm happy to be part of your lives . congratulations on you both , once more

• Featured

  Solange W. Sent on 07/26/2022
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  Outstanding service

  Serge Promise Concept had great packages! We brought their biggest package, and it was perfect for us. They will work with you all the way through, whether it was package information, venue tips (location), decor, lighting, etc. They wanted to make sure your pictures and videos would be everything you dreamed of for your wedding day. They were great with communication, and responded very quickly. They answered any questions you threw at them. Our bridal party and guest LOVED Serge!! He's professional, and knows how to make it a good time and comfortable for everyone. Highly recommend them

  Serge Promise Concept had great packages! We brought their biggest package, and it was perfect for us. They will work with you all the way through, whether it was package information, venue tips (location), decor, lighting, etc. They wanted to make sure your pictures and videos would be everything you dreamed of for your wedding day. They were great with communication, and responded very quickly. They answered any questions you threw at them. Our bridal party and guest LOVED Serge!! He's professional, and knows how to make it a good time and comfortable for everyone. Highly recommend them

  Serge Promise Concept's reply:

  Thanks so much for leaving me this great review, it was great working with you. I look forward to capture more in future, thanks
• Rodriquez Sent on 07/27/2022
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  Good video quality, outstanding prices

  I absolutely loved the final products I received from my wedding! I would also like to compliment our videographer. He did such a wonderful job and captured our day perfectly! I would definitely recommend the Serge Promise Concept for future brides. Our wedding video takes me back to the best day of my life! Thanks for Telling our love story

  I absolutely loved the final products I received from my wedding! I would also like to compliment our videographer. He did such a wonderful job and captured our day perfectly! I would definitely recommend the Serge Promise Concept for future brides. Our wedding video takes me back to the best day of my life! Thanks for Telling our love story

  Serge Promise Concept's reply:

  Hi Rodriquez,
  I'm happy you enjoy our services and everything about your event, thanks for sharing me this review. thanks
• Michael Sent on 07/27/2022
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  Amazing, he was very professional and on time 🤩

  Serge Promise Concept was nothing short of incredible. We were married in june on one of the hottest days of the year and despite how miserable it probably was to be running around as a videographer, we never once heard them complain. You barely even knew that they were there and yet when we got back our highlight reel and full video, it was obvious that they didn't miss a moment of our big day. The quality of their work is insanely good and they are worth every penny!

  Serge Promise Concept was nothing short of incredible. We were married in june on one of the hottest days of the year and despite how miserable it probably was to be running around as a videographer, we never once heard them complain. You barely even knew that they were there and yet when we got back our highlight reel and full video, it was obvious that they didn't miss a moment of our big day. The quality of their work is insanely good and they are worth every penny!

  Serge Promise Concept's reply:

  Hi Michael, it was really great working with you, and I apricate your feed back this help us a lot, thanks
• Joyce W. Sent on 05/17/2022
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  Awesome creative company

  When my husband and I began planning our wedding the debate of having a videographer also began. I wanted one, and my husband didn't want to spend the money since we had a photographer. I won the debate and we booked serge promise concept to do the job of making our wedding into a video we would love to watch.
  When I first meet with SPC I had no direction for the video, I told him I want a video that will be fun to watch, and really show the best of the day. He assured me that he would make that happen, and that he had a vision he would bring to the video. So after the wedding we received our finished product and we both relived the day, and saw so many things we hadn't seen before. I could not be happier with what SPC had done for us. He definitely had a vision and it was a good one. From beginning to end his creativity is fun to watch. Now my husband and I both agree the video is the greatest memory we have from our wedding, and he says it was the best money we spent! I recommend Serge promise concept to all couples looking for a fun, creative, special way to look back and remind them of their wedding day!

  When my husband and I began planning our wedding the debate of having a videographer also began. I wanted one, and my husband didn't want to spend the money since we had a photographer. I won the debate and we booked serge promise concept to do the job of making our wedding into a video we would love to watch.
  When I first meet with SPC I had no direction for the video, I told him I want a video that will be fun to watch, and really show the best of the day. He assured me that he would make that happen, and that he had a vision he would bring to the video. So after the wedding we received our finished product and we both relived the day, and saw so many things we hadn't seen before. I could not be happier with what SPC had done for us. He definitely had a vision and it was a good one. From beginning to end his creativity is fun to watch. Now my husband and I both agree the video is the greatest memory we have from our wedding, and he says it was the best money we spent! I recommend Serge promise concept to all couples looking for a fun, creative, special way to look back and remind them of their wedding day!

  Serge Promise Concept's reply:

  Hi. Joyce
  reading your review really put thousands of smiles on our faces. And we're really grateful for you. And thanks for choosing us to be part of your love life. Congratulations 🎊 once more
• Theophile L. Sent on 06/15/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The goal was fully realized. And

  My events was amazing. Serge Promise Concept, capture my events and I just share with my friends and everyone loved it. I can't thank you Less, I highly recommend SPC to any couples out there he's affordable

  My events was amazing. Serge Promise Concept, capture my events and I just share with my friends and everyone loved it. I can't thank you Less, I highly recommend SPC to any couples out there he's affordable
• Rose W. Sent on 06/08/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My video was awesome

  My wedding was late in winter and when I contacted Serge, he quickly reached out to me and plan the timeline together with me. He even showed up on time and I'm really impressed with their service. My husband was so happy how the video was editing in a cinematic way. I can't say much but he's the real deal. And if there's any one to recommend it's Serge Promise Concept

  My wedding was late in winter and when I contacted Serge, he quickly reached out to me and plan the timeline together with me. He even showed up on time and I'm really impressed with their service. My husband was so happy how the video was editing in a cinematic way. I can't say much but he's the real deal. And if there's any one to recommend it's Serge Promise Concept

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