Skatell's Manufacturing Jewelers Reviews

Reviews

• Olivia Sent on 08/08/2019
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  I was overly excited and they exceeded my expectations.

  They are as special as a family business and they get things done very quickly. They even pulled out a completely unique wedding band that was so me and so my style.

  They are as special as a family business and they get things done very quickly. They even pulled out a completely unique wedding band that was so me and so my style.
• Anthony G. Sent on 09/12/2019
  5 out of 5 rating

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  Amazing Experience

  My fiancé' and I honestly can’t say enough good things about our experience at Skatell’s. Mike and his staff went absolutely above and beyond the normal offerings to design a custom ring for us. Not only did Mike and his staff deliver, they knocked the custom design out of the park and we could not have been more pleased. We highly recommend you visit this store before you visit elsewhere around Charlotte, as you’ll be treated like family and presented with a wealth of knowledge. You truly won’t find better prices, quality or service anywhere else.

  My fiancé' and I honestly can’t say enough good things about our experience at Skatell’s. Mike and his staff went absolutely above and beyond the normal offerings to design a custom ring for us. Not only did Mike and his staff deliver, they knocked the custom design out of the park and we could not have been more pleased. We highly recommend you visit this store before you visit elsewhere around Charlotte, as you’ll be treated like family and presented with a wealth of knowledge. You truly won’t find better prices, quality or service anywhere else.
• Dena D. Sent on 07/28/2019
  5 out of 5 rating

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  Perfect in every way

  We chose Skatell's for our wedding bands and my engagement ring, two of which were custom designed. Everything was fabulous! Creation and production was painless and the quality is top notch! Their customer service and responsiveness is unmatched. Highly recommended!

  We chose Skatell's for our wedding bands and my engagement ring, two of which were custom designed. Everything was fabulous! Creation and production was painless and the quality is top notch! Their customer service and responsiveness is unmatched. Highly recommended!
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• Crystal Sent on 12/28/2015
  5 out of 5 rating

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  My boyfriend (at the time) and I started talking about marriage and wanting to look at rings to get an idea of what we/I wanted. Following my friends' recommendations, we went directly to the big diamond store everyone hears on the radio. We spent an hour or more in there and left very discouraged and upset. On a whim, we went to Skatell's. When we first walked in I was still in a bad mood from the previous experience and didn't see what I was really looking for in the glass cases. Katie came to talk to us and after telling her about our previous experience, she said, "Let me get my sister." That's when we met Laura. As soon as we started talking to her, I immediately felt more at ease. She explained how they do have rings in the glass cases, but they also do custom design rings. We talked about the entire process - from design, to CAD work, to the final product. She asked to see my pinterest board (because we all have them) and immediately got an idea of the style of ring I was looking for. After one or two more visits, we got the ring designed with what I thought I wanted. I looked at the sketch and could tell there was something off I wanted to change, which we did with no problem. She called us a few days later and said she had the computer design ready for approval. She had all the details I wanted incorporated into my ring - the halo, the vintage look and feel, the intricate details, the split shank - I was in LOVE with the CAD print out. We stopped by and within a few weeks, I had the ring we designed together on my finger. I could not have been happier with the entire process. Laura made the experience so much better than I anticipated. She even answered a bunch of newby questions I had about wearing jewlery. Everyone that has seen my ring has loved it and admired the details that were put in to it. I would recomment Skatell's to anyone and I'm excited that we'll get to work with her again to design our wedding bands. Thank you Laura!

  My boyfriend (at the time) and I started talking about marriage and wanting to look at rings to get an idea of what we/I wanted. Following my friends' recommendations, we went directly to the big diamond store everyone hears on the radio. We spent an hour or more in there and left very discouraged and upset. On a whim, we went to Skatell's. When we first walked in I was still in a bad mood from the previous experience and didn't see what I was really looking for in the glass cases. Katie came to talk to us and after telling her about our previous experience, she said, "Let me get my sister." That's when we met Laura. As soon as we started talking to her, I immediately felt more at ease. She explained how they do have rings in the glass cases, but they also do custom design rings. We talked about the entire process - from design, to CAD work, to the final product. She asked to see my pinterest board (because we all have them) and immediately got an idea of the style of ring I was looking for. After one or two more visits, we got the ring designed with what I thought I wanted. I looked at the sketch and could tell there was something off I wanted to change, which we did with no problem. She called us a few days later and said she had the computer design ready for approval. She had all the details I wanted incorporated into my ring - the halo, the vintage look and feel, the intricate details, the split shank - I was in LOVE with the CAD print out. We stopped by and within a few weeks, I had the ring we designed together on my finger. I could not have been happier with the entire process. Laura made the experience so much better than I anticipated. She even answered a bunch of newby questions I had about wearing jewlery. Everyone that has seen my ring has loved it and admired the details that were put in to it. I would recomment Skatell's to anyone and I'm excited that we'll get to work with her again to design our wedding bands. Thank you Laura!
• Alisa Sent on 04/16/2014
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  I am so happy with my engagement ring! Skatell's truly has the best selection of rings and diamonds, and the added bonus of Geri g to design my own ring is priceless!!!

  I am so happy with my engagement ring! Skatell's truly has the best selection of rings and diamonds, and the added bonus of Geri g to design my own ring is priceless!!!
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  User1640513 Sent on 06/01/2014
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  I went to Skatell's to get ideas for wedding bands. With the help from their staff, they helped me figure out what I wanted. They helped me make my one-of-a-kind band using my grandmother's diamonds, and it's absolutely beautiful. I couldn't have asked for anything better!

  I went to Skatell's to get ideas for wedding bands. With the help from their staff, they helped me figure out what I wanted. They helped me make my one-of-a-kind band using my grandmother's diamonds, and it's absolutely beautiful. I couldn't have asked for anything better!
• Samantha Sent on 04/23/2013
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  We got our wedding bands from here. They are a family company and their customer service is the best! The rings were custom made and came out perfect.

  We got our wedding bands from here. They are a family company and their customer service is the best! The rings were custom made and came out perfect.
• Jennifer Sent on 07/30/2012
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  Skatell's was wonderful to work with. They took my engagement ring and matched it very well with the wedding band of my choice. I love that they make everything in-house. Plus, they were very fast!

  Skatell's was wonderful to work with. They took my engagement ring and matched it very well with the wedding band of my choice. I love that they make everything in-house. Plus, they were very fast!
• Amanda Sent on 05/21/2010
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  My husband and I LOVE Skatell's. They are wonderful to work with and their jewelry is beautiful. We can't imagine having gotten our wedding rings from anywhere else.

  My husband and I LOVE Skatell's. They are wonderful to work with and their jewelry is beautiful. We can't imagine having gotten our wedding rings from anywhere else.
• Steven Sent on 08/17/2009
  5 out of 5 rating

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  Andrea was awesome. Looked at several jewelry stores, but came back to Skatell's because we both like what we saw there. I was looking for a band with the Grecian keys on it and although other jewlers had some theirs by far was the best looking. As for the bridal band we decided for sapphires to accent her engagement ring. We were shown Sri Lanka sapphires. They were a little lighter in color allowing you to see inside the gem and its cut. Absolutely beautiful. Dropped off the engagement ring so the band could be fitted to it. Only took a few hours to have it completed.

  Andrea was awesome. Looked at several jewelry stores, but came back to Skatell's because we both like what we saw there. I was looking for a band with the Grecian keys on it and although other jewlers had some theirs by far was the best looking. As for the bridal band we decided for sapphires to accent her engagement ring. We were shown Sri Lanka sapphires. They were a little lighter in color allowing you to see inside the gem and its cut. Absolutely beautiful. Dropped off the engagement ring so the band could be fitted to it. Only took a few hours to have it completed.
• Kelly Sent on 08/19/2008
  5 out of 5 rating

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  My husband designed a beautiful engagement ring for me with the help of the wonderful staff at Skatell's. They worked with us to create an elegant wedding band to complement my engagement ring. We also purchased my husbands wedding band from Skatells. They let him take his time and try on dozens of different styles to help him pick out the right one. My husband surprised me with diamond earrings on our wedding day and the staff at Skatell's helped him keep this secret eventhough I was in their store two days before or wedding! Every time I have my rings cleaned the staff is so pleasant and great to work with. When one of my diamonds feel they out they fixed my ring in an hour and were so easy to work with when I was panicking over the lose of one of my precious stones!

  My husband designed a beautiful engagement ring for me with the help of the wonderful staff at Skatell's. They worked with us to create an elegant wedding band to complement my engagement ring. We also purchased my husbands wedding band from Skatells. They let him take his time and try on dozens of different styles to help him pick out the right one. My husband surprised me with diamond earrings on our wedding day and the staff at Skatell's helped him keep this secret eventhough I was in their store two days before or wedding! Every time I have my rings cleaned the staff is so pleasant and great to work with. When one of my diamonds feel they out they fixed my ring in an hour and were so easy to work with when I was panicking over the lose of one of my precious stones!
• Sadie Sent on 04/22/2014
  4.8 out of 5 rating

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  They were very helpful. A little expensive but worth it.

  They were very helpful. A little expensive but worth it.
• G Sent on 03/16/2011
  4.8 out of 5 rating

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  Great product, fair price, and amazing post-sale service. Mike went out of his way to make my wife happy, even post-sale. We will be back, and we recommend Skatell's in Pineville NC to friends.

  Great product, fair price, and amazing post-sale service. Mike went out of his way to make my wife happy, even post-sale. We will be back, and we recommend Skatell's in Pineville NC to friends.
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  User1605614 Sent on 05/03/2014
  4.3 out of 5 rating

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  The jewlers were amazing here. Very professional and quickly resized my ring. My fiancé also set up a payment plan initially and they worked with him to make it work. They are very friendly and helpful. They helped him to pick the perfect ring! :)

  The jewlers were amazing here. Very professional and quickly resized my ring. My fiancé also set up a payment plan initially and they worked with him to make it work. They are very friendly and helpful. They helped him to pick the perfect ring! :)
• Tammy Sent on 12/08/2008
  4.3 out of 5 rating

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  Skatell's has beautiful jewelry. The designed our engagement rings and wedding bands how we wanted. MY husband was dissatisfied with his ring, the lady behind the counter handle him being upset in a very professional manor, heard his concerns and they worked together to get exactly what he wanted. He was very satisfied with the finished product. They say it would take up to three weeks or more to get our rings our rings where ready in a week. They also offer free cleanings on your rings for life and a great discount on your wedding rings when you buy your engagement ring from them. Everyone that works there is very friendly and knowledgeable. They are a pleasure to work with.

  Skatell's has beautiful jewelry. The designed our engagement rings and wedding bands how we wanted. MY husband was dissatisfied with his ring, the lady behind the counter handle him being upset in a very professional manor, heard his concerns and they worked together to get exactly what he wanted. He was very satisfied with the finished product. They say it would take up to three weeks or more to get our rings our rings where ready in a week. They also offer free cleanings on your rings for life and a great discount on your wedding rings when you buy your engagement ring from them. Everyone that works there is very friendly and knowledgeable. They are a pleasure to work with.
• Lindsey Sent on 03/03/2011
  1 out of 5 rating

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  I had a very unfortunate experience with Skatells with redesigning my wedding set. I chose Skatells based on so many wonderful reviews online as well as a recommendation from a friend. The entire process was short of what was promised at the beginning. The computer images were never provided as was promised when I began the design. The first set produced had many of the qualities that I had not wanted in the new set that we had discussed. One of my accent diamonds did not look right and when asked she said it was "an inclusion". I knew these stones were clear when I dropped them off and were examined by both of us and this "inclusion" was never there. I took the ring to another jeweler who examined the stone and said it was "fractured"=broken. In fact, when the stone was removed to return to me it came out in pieces. In the end, I seriously questioned their integrity and honesty and wanted my stones returned and a refund. Skatells did not deliver as promised and were dishonest in the process. The process was extremely heartbreaking as wedding sets are very emotional and took over 3 months. I would not recommend Skatells for custom design.

  I had a very unfortunate experience with Skatells with redesigning my wedding set. I chose Skatells based on so many wonderful reviews online as well as a recommendation from a friend. The entire process was short of what was promised at the beginning. The computer images were never provided as was promised when I began the design. The first set produced had many of the qualities that I had not wanted in the new set that we had discussed. One of my accent diamonds did not look right and when asked she said it was "an inclusion". I knew these stones were clear when I dropped them off and were examined by both of us and this "inclusion" was never there. I took the ring to another jeweler who examined the stone and said it was "fractured"=broken. In fact, when the stone was removed to return to me it came out in pieces. In the end, I seriously questioned their integrity and honesty and wanted my stones returned and a refund. Skatells did not deliver as promised and were dishonest in the process. The process was extremely heartbreaking as wedding sets are very emotional and took over 3 months. I would not recommend Skatells for custom design.

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