Sofitel Los Angeles at Beverly Hills Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
9 reviews
98% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 5 out of 5 rating
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Tal Sent on 09/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Choosing the Sofitel Los Angeles Hotel as the venue for her son's Bar Mitzvah,was difinetly one of the best decisions my client has made. Jennifer, the director of catering was super helpful with everything, very professional and courteous, prompt in responses, accommodating, and very kind and nice to us. The staff members were very professional and they ran the show flawlessly. The food was spectacular! My clients also enjoyed the complementary overnight stay at the hotel with the beautiful view of LA .
A joy to work with! I cannot wait to work with this team again!!Choosing the Sofitel Los Angeles Hotel as the venue for her son's Bar Mitzvah,was difinetly one of the best decisions my client has made. Jennifer, the director of catering was super helpful with everything, very professional and courteous, prompt in responses, accommodating, and very kind and nice to us. The staff members were very professional and they ran the show flawlessly. The food was spectacular! My clients also enjoyed the complementary overnight stay at the hotel with the beautiful view of LA .
A joy to work with! I cannot wait to work with this team again!! -
Quality of service
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User2099678 Sent on 04/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The dinner venue was a complete success and I received several emails say how they enjoyed the dinner.The dinner venue was a complete success and I received several emails say how they enjoyed the dinner. -
Quality of service
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User2088263 Sent on 04/06/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jennifer Newmark was always 2 steps ahead and anticipated every potential need. She made this the most seamless, stress-free experience.Jennifer Newmark was always 2 steps ahead and anticipated every potential need. She made this the most seamless, stress-free experience. -
Quality of service
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T Sent on 09/18/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had Our wedding reception at the Sofitel and all our guests could say was "Wow!" From the location to the service to the food and ambiance, everything was perfect. Our cocktail hour took place on the bar patio and that really set the mood. Drins were made perfectly, appetizers were delicious and it just got better from there. Angie Harretche, our contact, was responsive and had great suggestions on ways for us to really make this a great event for our guests. Her experience with handling details was evident throughout the process. Waldo, the Banquet Captain, also did an amazing job. Guests were even complimenting the friendliness of the valet staff. The hotel was flexible anytime they could be. Overall, we wouldn't change a thing. We had an amazing experience and will definitely recommend the Sofitel to others. Thank you, Sofitel. You guaranteed us that everything would go smoothly and it went better than expected!We had Our wedding reception at the Sofitel and all our guests could say was "Wow!" From the location to the service to the food and ambiance, everything was perfect. Our cocktail hour took place on the bar patio and that really set the mood. Drins were made perfectly, appetizers were delicious and it just got better from there. Angie Harretche, our contact, was responsive and had great suggestions on ways for us to really make this a great event for our guests. Her experience with handling details was evident throughout the process. Waldo, the Banquet Captain, also did an amazing job. Guests were even complimenting the friendliness of the valet staff. The hotel was flexible anytime they could be. Overall, we wouldn't change a thing. We had an amazing experience and will definitely recommend the Sofitel to others. Thank you, Sofitel. You guaranteed us that everything would go smoothly and it went better than expected! -
Quality of service
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July Sent on 06/15/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sofitel was really flexible with our booking and Angie was very helpful on everything.Sofitel was really flexible with our booking and Angie was very helpful on everything. -
Quality of service
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User1151070 Sent on 05/02/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I would like to dedicate a personal message to the entire event staff and Angie. Thank you so much for helping me put on an amazing event. The bar mitzvah was a huge success because of your hard work and dedication. Angie was amazing beyond words. I highly recommend this venue. thank you again I was very very pleased.
Thank you,
AnatI would like to dedicate a personal message to the entire event staff and Angie. Thank you so much for helping me put on an amazing event. The bar mitzvah was a huge success because of your hard work and dedication. Angie was amazing beyond words. I highly recommend this venue. thank you again I was very very pleased.
Thank you,
Anat -
Quality of service
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Rachel Sent on 11/25/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They went totally out of their way to make things easy for us. They gave us a lovely room for our first night as newlyweds. They were easy to communicate with. Our event proceeded on-time. Our friends and family were pleased with this classy location.They went totally out of their way to make things easy for us. They gave us a lovely room for our first night as newlyweds. They were easy to communicate with. Our event proceeded on-time. Our friends and family were pleased with this classy location. -
Quality of service
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User2430478 Sent on 11/17/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I want to highlight how outstanding Jennifer Newmark is in her position. She did EVERYTHING, going above and beyond to make sure the weekend was seamless.I want to highlight how outstanding Jennifer Newmark is in her position. She did EVERYTHING, going above and beyond to make sure the weekend was seamless. -
Quality of service
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Caroline Sent on 04/06/20154.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 2.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Extremely helpful and responsiveExtremely helpful and responsive -
Quality of service
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