Special Occasions LLC Reviews
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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Lizzie W. Sent on 12/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
INCREDIBLE Customer Service & SO many options!
WOW! I've planned events for close to 10 years and never met a linen vendor with so many fabulous options. We found the perfect options for my wedding as well as my company's holiday party. The best part was working with the S.O. team though. They were incredibly kind, so excited about aligning to the vision of our events, and were 100% reliable. I would highly recommend working with Special Occasions!WOW! I've planned events for close to 10 years and never met a linen vendor with so many fabulous options. We found the perfect options for my wedding as well as my company's holiday party. The best part was working with the S.O. team though. They were incredibly kind, so excited about aligning to the vision of our events, and were 100% reliable. I would highly recommend working with Special Occasions!-
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+3 photos
Special Occasions LLC's reply:
Lizzie, Thank you so much for your review! It was a pleasure being part of your big day, we are grateful for your feedback!
Special Occasions Team -
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Sonja K. Sent on 07/24/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Elegant and accommodating
Special Occasions did a wonderful job with my linen for the wedding. Everything was very nicely laid out. They also helped me with recommendations of linen we could not order cause of Covid. Everything turned out perfect and would not change anything about it. Thank you.Special Occasions did a wonderful job with my linen for the wedding. Everything was very nicely laid out. They also helped me with recommendations of linen we could not order cause of Covid. Everything turned out perfect and would not change anything about it. Thank you. -
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Katie V. Sent on 09/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommend!
We are very pleased with our services from Special Occasions LLC. We had so much fun picking out our linens! We wanted something vibrant and unique. Our linens ended up looking so beautiful! Couldn’t have been happier.We are very pleased with our services from Special Occasions LLC. We had so much fun picking out our linens! We wanted something vibrant and unique. Our linens ended up looking so beautiful! Couldn’t have been happier.Special Occasions LLC's reply:
Katie,
Thank you so much for your review! It truly was beautiful and we were so grateful to play a part in your big day!
-Special Occasions Team -
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Karen Sent on 08/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent personal attention, great prices
Special Occasions East and Lorrie are amazing. Their showroom is clean and neatly organized. We made an appointment and had Lorrie's personal attention picking out all of our linen needs. Anytime I called, I was treated with respect and my questions were quickly answered. Their prices are fair and better than the metro Detroit area.Special Occasions East and Lorrie are amazing. Their showroom is clean and neatly organized. We made an appointment and had Lorrie's personal attention picking out all of our linen needs. Anytime I called, I was treated with respect and my questions were quickly answered. Their prices are fair and better than the metro Detroit area. -
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Kimberly S. Sent on 06/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing!! :)
Special Occasions did our linens and it looked BEAUTIFUL! We got married at Waldenwoods and wanted a simple floor length ivory linen and what a difference it made. The venue speaks for itself so we didn’t want to take that away. They were wonderful to work with and even helped with what color chivary chair would look best with the theme we were going for 🥰 we would highly recommend their services 💕Special Occasions did our linens and it looked BEAUTIFUL! We got married at Waldenwoods and wanted a simple floor length ivory linen and what a difference it made. The venue speaks for itself so we didn’t want to take that away. They were wonderful to work with and even helped with what color chivary chair would look best with the theme we were going for 🥰 we would highly recommend their services 💕 -
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Paige Sent on 11/06/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great for Decor
We didn't want to have too much "DECOR" for our wedding, and by adding the beautiful linens, the gold chiavari chairs and the head table sequined table cloth, our wedding was what we wanted... Special Occasions did a great job. Everything was set up as it was needed and they were very professional. They even took care of break down. Pricing was good and I am happy we booked with them for our wedding.We didn't want to have too much "DECOR" for our wedding, and by adding the beautiful linens, the gold chiavari chairs and the head table sequined table cloth, our wedding was what we wanted... Special Occasions did a great job. Everything was set up as it was needed and they were very professional. They even took care of break down. Pricing was good and I am happy we booked with them for our wedding.Special Occasions LLC's reply:
Thank you so much Paige! Your wedding was just beautiful! We can't wait to see the photos! Congratulations again! -
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Miranda Sent on 11/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
No worries with Special Occasions
The team at Special Occasions East are wonderful! We weren’t sure what to go with and they made the decision easy. The set up/delivery team was friendly and quick. I would use them again!The team at Special Occasions East are wonderful! We weren’t sure what to go with and they made the decision easy. The set up/delivery team was friendly and quick. I would use them again!Special Occasions LLC's reply:
Thank you so very much Miranda! Your wedding was beautiful! Congratulations again!! -
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Kelsey Sent on 10/30/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing customer service
Lorrie and her staff are amazing. They are attentive, knowledgeable, and they made the whole experience fun and easy. Their linens are beautiful, and Lorrie helps you design your event down to the finest details. Simply incredible!Lorrie and her staff are amazing. They are attentive, knowledgeable, and they made the whole experience fun and easy. Their linens are beautiful, and Lorrie helps you design your event down to the finest details. Simply incredible! -
Quality of service
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Heather Sent on 04/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Special Occasions was easy to work with and had wonderful ideas when I couldn't make a decision. I would recommend them in a heartbeat!!!Special Occasions was easy to work with and had wonderful ideas when I couldn't make a decision. I would recommend them in a heartbeat!!!Special Occasions LLC's reply:
Thank you Heather! Congratulations :) -
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Manda Sent on 09/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent experience with them! Even with all my changes they were so easy to work with! Would definitely recommend them! ~the DeansExcellent experience with them! Even with all my changes they were so easy to work with! Would definitely recommend them! ~the DeansSpecial Occasions LLC's reply:
Thank you Manda! Your wedding was beautiful! Congrats again! -
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Amanda Sent on 09/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding was beautiful and perfect and I left it all in special occasions hands. They did not disappoint! Very easy to work with and they delivered! Highly recommend working with Lori!Our wedding was beautiful and perfect and I left it all in special occasions hands. They did not disappoint! Very easy to work with and they delivered! Highly recommend working with Lori! -
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Catherine Sent on 10/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The chairs and linens at Special Occasions are superior to the typical rental places I first visited. The quality and selections are beautiful. The Chivari chairs were excellent quality and sturdy. I also liked there wasn’t a minimum order as we only had 50 guests. Other places wouldn’t meet with me without charging a $25 visit fee or requiring 150 guests minimum to work with you. Special Occasions had just received a new lace overlay linen which was perfect for our wedding. Let the pictures speak for themselves! click for more pictures by Marci Curtis- http://www.marcicurtis.com/blog/red-riding-hood-stables-wedding-with-holly-hotel-catherine-and-jim/The chairs and linens at Special Occasions are superior to the typical rental places I first visited. The quality and selections are beautiful. The Chivari chairs were excellent quality and sturdy. I also liked there wasn’t a minimum order as we only had 50 guests. Other places wouldn’t meet with me without charging a $25 visit fee or requiring 150 guests minimum to work with you. Special Occasions had just received a new lace overlay linen which was perfect for our wedding. Let the pictures speak for themselves! click for more pictures by Marci Curtis- http://www.marcicurtis.com/blog/red-riding-hood-stables-wedding-with-holly-hotel-catherine-and-jim/-
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+3 photos
Special Occasions LLC's reply:
Thank you so much Catherine!! You were a pleasure to work with! -
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Lance Sent on 09/18/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My son's wedding was at Castle Farms in Charlevoix. After checking rental places in Northern Michigan, no one compared to the quality of rentals and the customer service of Special Occasions East, Grand Blanc.
One aspect that sets Special Occasions apart is that you are able to go into the showroom and see the large variety of rentals available for weddings-all in pristine condition. Another plus is that the staff will graciously work with the bride by setting-up mock tablescapes to help clarify the wedding vision.
In our case after several visits to Special Occasions, the bride decided on the gold Chiavari chairs, farmhouse tables, gold-rimmed chargers, glittered table numbers and two speciality linens. Now it was up to the owner, Lorrie, to work her magic to make it happen at a venue four hours away on a holiday weekend!
We are so grateful that Lorrie agreed to work with Castle Farms and give of her own personal time to make sure we were able to make the wedding's set-up timeline! Ultimately, two trucks made the trip to Charlevoix with wedding cargo!
The expertise of Special Occasion and the quality of their rentals transformed our reception room at Castle Farms! When a friend asked my husband, the groom's father, what he liked most about the wedding, he replied, "When I first saw the reception room!"
The rentals from Special Occasions East are beautiful, the staff very helpful and the owner, patient and professional. The Smith/Papatheodore families are so appreciative of Lorrie and her staff for their willingness to work with us on our Northern Michigan destination wedding.
Sincerely,
Chris (Groom's Mom)My son's wedding was at Castle Farms in Charlevoix. After checking rental places in Northern Michigan, no one compared to the quality of rentals and the customer service of Special Occasions East, Grand Blanc.
One aspect that sets Special Occasions apart is that you are able to go into the showroom and see the large variety of rentals available for weddings-all in pristine condition. Another plus is that the staff will graciously work with the bride by setting-up mock tablescapes to help clarify the wedding vision.
In our case after several visits to Special Occasions, the bride decided on the gold Chiavari chairs, farmhouse tables, gold-rimmed chargers, glittered table numbers and two speciality linens. Now it was up to the owner, Lorrie, to work her magic to make it happen at a venue four hours away on a holiday weekend!
We are so grateful that Lorrie agreed to work with Castle Farms and give of her own personal time to make sure we were able to make the wedding's set-up timeline! Ultimately, two trucks made the trip to Charlevoix with wedding cargo!
The expertise of Special Occasion and the quality of their rentals transformed our reception room at Castle Farms! When a friend asked my husband, the groom's father, what he liked most about the wedding, he replied, "When I first saw the reception room!"
The rentals from Special Occasions East are beautiful, the staff very helpful and the owner, patient and professional. The Smith/Papatheodore families are so appreciative of Lorrie and her staff for their willingness to work with us on our Northern Michigan destination wedding.
Sincerely,
Chris (Groom's Mom)Special Occasions LLC's reply:
Chris, Thank you so very much for the opportunity to work with your families! We look forward to working with you again! -
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Danielle Sent on 08/25/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say enough good things about Lorrie and her team at Special Occasions! I was blown away by the quality of both their service overall and of their rentals. We threw a tented reception in my parents backyard and Lorrie and her team arrived super early for us so that we could keep the day on track. They completed all the place settings super quick and everything looked beautiful. I would highly recommend!I cannot say enough good things about Lorrie and her team at Special Occasions! I was blown away by the quality of both their service overall and of their rentals. We threw a tented reception in my parents backyard and Lorrie and her team arrived super early for us so that we could keep the day on track. They completed all the place settings super quick and everything looked beautiful. I would highly recommend!-
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+6 photos
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Quality of service
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Tara Sent on 09/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you to Special Occasions for making our reception space absolutely gorgeous!! They were a breeze to work with and truly made our venue so elegant for our special day! Thank you for making my visions come to life!Thank you to Special Occasions for making our reception space absolutely gorgeous!! They were a breeze to work with and truly made our venue so elegant for our special day! Thank you for making my visions come to life!Special Occasions LLC's reply:
Thank you Tara! Your wedding was gorgeous! -
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Katie Sent on 08/06/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The initial meeting was so incredibly helpful in pulling together our vision that we had all jumbled in our heads! We were uncertain what exactly to do for our ceremony and reception to take place at an airplane hangar, but Lorrie and her team made it happen! And.....it was seamless! The staff were efficient and always available to answer questions throughout the entire process. The tables, chairs and all the linens were top quality. They truly pulled together the dream wedding! Thank you so much for making our day one that we will never forget!The initial meeting was so incredibly helpful in pulling together our vision that we had all jumbled in our heads! We were uncertain what exactly to do for our ceremony and reception to take place at an airplane hangar, but Lorrie and her team made it happen! And.....it was seamless! The staff were efficient and always available to answer questions throughout the entire process. The tables, chairs and all the linens were top quality. They truly pulled together the dream wedding! Thank you so much for making our day one that we will never forget!-
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+7 photos
Special Occasions LLC's reply:
Katie Thank you so much! Your wedding was absolutely stunning! Congratulations again! -
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Stephanie Sent on 08/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Special Occasions East was so great to work with. Upon arrival to pick out our linens, Lorrie greeted us with a smile and wanted to hear all about our vision. She was able to pick out linenes that matched our ideas perfectly. She showed us how our guest table would look with our specialty linens, beautiful chargers and mahogany chivari chairs. We got married at Waldenwoods and Special Occasions East was one of the first vendors there and had everything set up within no time. Special Occasions East made this one of the easiest part of wedding planning and the end result was absolutely stunning. Thank you Lorrie and the rest of the Special Occasions East team.Special Occasions East was so great to work with. Upon arrival to pick out our linens, Lorrie greeted us with a smile and wanted to hear all about our vision. She was able to pick out linenes that matched our ideas perfectly. She showed us how our guest table would look with our specialty linens, beautiful chargers and mahogany chivari chairs. We got married at Waldenwoods and Special Occasions East was one of the first vendors there and had everything set up within no time. Special Occasions East made this one of the easiest part of wedding planning and the end result was absolutely stunning. Thank you Lorrie and the rest of the Special Occasions East team. -
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Melissa Sent on 08/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were married at Waldenwoods and used Special Occasions for our table linens. They had a wide variety to chose from and staff was super helpful and easy to work with. I loved that we could go to the showroom and try out different color combinations on the display table so we could get an idea of what our vision would look like. A few months after placing our order we needed to make some changes, with a simple email the changes were made. Linens were placed on our tables first thing the day of the wedding and looked phenomenal. I would definitely use Special Occasions again!We were married at Waldenwoods and used Special Occasions for our table linens. They had a wide variety to chose from and staff was super helpful and easy to work with. I loved that we could go to the showroom and try out different color combinations on the display table so we could get an idea of what our vision would look like. A few months after placing our order we needed to make some changes, with a simple email the changes were made. Linens were placed on our tables first thing the day of the wedding and looked phenomenal. I would definitely use Special Occasions again!Special Occasions LLC's reply:
Thank you so much Melissa! Congratulations on your marriage!
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Alyssa Sent on 07/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was beautiful! Laurie did everything to make sure it was perfect! So easy and nice to work with!!Everything was beautiful! Laurie did everything to make sure it was perfect! So easy and nice to work with!!Special Occasions LLC's reply:
Thank you Alyssa! Congrats again! -
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Janelle Sent on 06/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were in love with the way Special Occasions made our reception hall look! It honestly looked like a fairy tale in there. The people are incredibly friendly and wonderful to work with and they do a beautiful job!! If you go through them for your wedding you will not regret it at all! We could not have asked for or even imagined better!! :)We were in love with the way Special Occasions made our reception hall look! It honestly looked like a fairy tale in there. The people are incredibly friendly and wonderful to work with and they do a beautiful job!! If you go through them for your wedding you will not regret it at all! We could not have asked for or even imagined better!! :)Special Occasions LLC's reply:
Thank you Janelle! You were a dream to work with! :) -
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Emily Sent on 06/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My Husband and I had a great experience with Special Occasions! Our reception was absolutely stunning with the specialty linens and Chiavari chairs that we rented. Everything was already set up for us when we arrived making our jobs that much less stressful. The staff members we worked with for the consultation process were both friendly and extremely helpful. To top it all off we got some many complements on how beautiful everything was. Thank you special occasions!My Husband and I had a great experience with Special Occasions! Our reception was absolutely stunning with the specialty linens and Chiavari chairs that we rented. Everything was already set up for us when we arrived making our jobs that much less stressful. The staff members we worked with for the consultation process were both friendly and extremely helpful. To top it all off we got some many complements on how beautiful everything was. Thank you special occasions!Special Occasions LLC's reply:
Thank you Emily! It was our pleasure :) Congrats again! -
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Kayla Sent on 06/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I paid for the bridal shower that included napkins, linens, and the chivari chairs and it was EXTREMELY reasonable and well worth the money! It looked so beautiful with all of my decorations. Lorrie was very easy to work with and responsive. I HIGHLY recommend this company!! Thank you so much!I paid for the bridal shower that included napkins, linens, and the chivari chairs and it was EXTREMELY reasonable and well worth the money! It looked so beautiful with all of my decorations. Lorrie was very easy to work with and responsive. I HIGHLY recommend this company!! Thank you so much!Special Occasions LLC's reply:
Thank you Kayla! Your wedding was gorgeous!! -
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Robyn Sent on 05/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely wonderful. Very responsive. Great ideas - we went in with no idea of what tondo and the staff was just tremendous. Thenroom was exqusite. We were so so happy.Absolutely wonderful. Very responsive. Great ideas - we went in with no idea of what tondo and the staff was just tremendous. Thenroom was exqusite. We were so so happy.-
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+2 photos
Special Occasions LLC's reply:
Robyn, Thank you so much!! We were honored to be a part of your daughters special day. The room looked stunning! -
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Alissa Sent on 05/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Special Ocassions made our day beyond beautiful. It was such a pleasure to work with Lorrie and the team to help make our vision come to life!Special Ocassions made our day beyond beautiful. It was such a pleasure to work with Lorrie and the team to help make our vision come to life!Special Occasions LLC's reply:
Thank you Alissa! It was our pleasure to help make your wedding beautiful!! -
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Rachel Sent on 11/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our linens looked amazing! When we went to Special Occasion Inc. I was unsure of what I wanted, but they worked with me to find the perfect look for my venue. They took the time to show me a ton of different options and make sure that I was happy with my choices. Special Occasion Inc. definitely helped complete the look of my venue. Thank You!Our linens looked amazing! When we went to Special Occasion Inc. I was unsure of what I wanted, but they worked with me to find the perfect look for my venue. They took the time to show me a ton of different options and make sure that I was happy with my choices. Special Occasion Inc. definitely helped complete the look of my venue. Thank You!Special Occasions LLC's reply:
Thank you Rachel! Congratulations again! :)
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Quality of service
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