Spruce Point Inn Resort & Spa Reviews
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.1 out of 5 rating
4.1 out of 5 rating
18 Reviews
82% recommend it
Awards
-
![Shae-Li]()
Shae-Li F. Sent on 01/24/2021Perfect Maine Seaside Wedding Venue
Our wedding at Spruce Point Inn was absolutely the best day! We HIGHLY recommend having your wedding here. It is the perfect place to spend a weekend with your friends and family. It has woods, ocean, sunset, and it feels like you're at a summer camp in the best way! Due to their diverse setting, you will get so many fun photo backdrops for your special day.
We did not have a wedding planner and we did not need one, Lisa and Betsy helped us make our wedding day dreams come alive. They recommended vendors and gave honest feedback on what works best in the venue and for guests. We trusted their opinions and would recommend working with them to anyone. Planning a wedding in 2020 was especially stressful, but having SPI as our venue and partner helped put us at ease. They worked with us on ideas and back up plans. Safety was of great importance to us and them and they made sure the necessary precautions were taken.
All of our guests were impressed with the food, and so were we. I didn't think it was possible to have food that good at a wedding, but they were able to duplicate what we tasted during the tasting on the larger, wedding day, scale.
Overall, our wedding was so fun for us and our guests. I wish we could do it again! This venue is the BEST! Looking forward to visiting again and again.
All photos are by Cait Bourgault Photography
Video by Novae Film and Photo https://vimeo.com/user85756982
Band: Clockwork Boston
Flowers: Broadturn Farm
Lighting: Maine Event Design & Decor -
-
Carolyn G. Sent on 11/17/2019
SPI was an absolute dream wedding venue!
Spruce Point Inn was an absolute dream venue for our wedding. From the oceanside cocktail hour on the deck to the wooden cathedral ceilings and atmosphere in Pemaquid Hall, this place could not have been more perfect. The SPI staff was top class and made sure our wedding day was exactly what we had envisioned.
Betsy was incredible to work with and seamlessly coordinated our day from start to finish. We had multiple planning sessions leading up to the wedding day and she was always available to answer any questions we had. She took care of every detail, big or small, and ensured that the day went smoothly. We can’t thank Betsy enough!
We are so lucky and grateful that we had our wedding at SPI. SPI now holds such a special place in our hearts and we are excited to continue going back for many years to come! -
-
Diana Sent on 01/26/2019
Our Perfect Wedding!
We fell in love with Spruce Point from our very first visit (in the middle of February)! The Spruce Point team, venue and food is incredible. When we started to plan our wedding, we were looking for a venue to spend a memorable weekend with our friends and family to celebrate our wedding-- and Spruce Point was perfect. The team at Spruce Point are experts and make the planning process so easy and stress-free. The entire weekend was relaxing, and we were truly able to enjoy time with all of our friends and family. We can't wait to return!Spruce Point Inn Resort & Spa's reply:
Hi Diana,
You and John were a lot of fun!
We were honored to have been selected for your wedding celebration! What wonderful memories you have created.
Thank you for the glowing review and we will see you this year for your anniversary.
Best,
Lisa Walby
Sales Manager
Spruce Point Inn -
-
Lauren Sent on 04/11/2018We fell in love with Spruce Point Inn from the moment we drove up to the property! We toured many venues along the Maine coast and Spruce Point stood out as a full package. The inn has a laid back and calming ocean vibe while also being surrounded by pine tree woods with hiking trails so we felt like it was the best of both worlds. We had over half of our guests traveling from out of state and the majority of our guests stayed right on the property. The ceremony and cocktail hour location was picture perfect on the oceanfront deck and we had the reception in Pemaquid Hall which is only a short walk up a path away. The SPI staff were so accommodating to all of our wishes - from signature cocktails to specific appetizers that weren't on the menu. Our guests enjoyed being situated in Boothbay Harbor which offers many sights and activities for a weekend stay. The food, service, and coordination was amazing! Our guests raved about the food, cake (included from a local baker), and how servers from our wedding reception remembered guests names the next morning at our farewell brunch. We highly recommend SPI as a wedding venue choice!
-
-
Emily Sent on 10/08/2017My husband and I got married at the Spruce Point Inn in August of 2017 and it could not have been a more perfect experience!
The exceptional work that SPI did for our wedding was above and beyond in every sense of the phrase. It was a truly seamless process from start to finish and I felt like I was walking around in a dream on our big day. Our guests were blown away by the level of service, attention to detail and incredibly smooth execution of everything.
We’ve gotten amazing feedback from so many of our family members and friends — they can’t stop talking about the friendliness and professionalism from the staff, the food, the decor, the overall vibe of the resort…pretty much everything one could think of, they were raving about it! The food was unbelievable - we had steak and salmon and everything was cooked to perfection. Our signature cocktail was a blueberry mojito and it was a big hit! Our cake was prepared by Sweet Sensations in Rockport, SPI's affiliated bakery, and everyone said it was the best wedding cake they'd ever had.
The event management staff was the BEST. They were so calm and so extraordinary in all the ways that I needed them to be there for us. Everything we needed, they were one step ahead of my thinking, anticipating whatever needed to be done in exactly the way we wanted it.
From the very beginning, Spruce Point Inn was our first choice venue and I know that I will always look back on our wedding day with amazement and gratitude at how the SPI team brought our vision to life. It was nothing short of absolutely perfect. -
-
Heather Sent on 01/03/2018My husband and I knew we wanted to get married in Maine (my home state) and by the ocean if possible. We looked at a few different venues from southern Maine up through the midcoast but as soon as we drove up to Spruce Point Inn we knew it was the place for us. The property is impeccably maintained the views are like being in a living postcard. What goes completely unmatched to any other venue is the quality of the people working here. Cindy, Sonya and Betsy are your ladies and the best team you could possibly have. From start to finish they have weddings down and they have seen it all. While they're experienced at hosting weddings at this venue it will be anything but cookie-cutter. You can really have the freedom to create the event you envision and can make it as personalized as you like all while having support through the entire planning process and day of to see the dream come to life. The Inn has a variety of accommodations to suit couples, families or large friend groups. Especially important to us was that they were able to make the entire day very easy for some of our older guests with golf carts to help transport from place to place. We got married on the oceanfront deck in July and celebrated with a reception in the Pemequid room. This space with the tall ceilings and grand entrance staircase couldn't be more perfect to have fun with your family and friends! The dance floor is already there which is one more thing you can cross off your to-do list and SPI has a bakery they work with for cakes that not only look beautiful but taste delicious. I really can't say enough good things about this place and especially how wonderful Cindy, Sonya and Betsy were! Thank you so much for making our day so special and we hope to visit the resort again soon <3 (photos by Lex Nelson Photography)
-
-
User2042064 Sent on 02/17/2015Everything was outstanding. They went out of their way to make the day and the whole weekend perfect. -
![Robert]()
Robert T. Sent on 10/21/2019Spectacular Wedding Experience
(Father of the bride). Our daughter's wedding in late August 2019 was spectacular, in no small part because of the venue that we chose. That early decision was not easy, because there is a lot of work and many decisions to be made from long-distance (Maryland) when preparing for the event, and the costs are more than a little prohibitive -- not just at Spruce Point In (SPI), but for all the vendors and available accommodations. However, we no longer revisit this decision because of the hard work and outstanding service and overall experience we received from those vendors, and the staff and management at SPI. Our daughter's event was a complex "fusion" wedding, mixing Sikh/Punjabi customs and ceremonies in the morning/mid-day, with an American "white dress" wedding and reception that afternoon and evening. The venue is beautiful, well-maintained and well-run. Chief among the individuals we dealt with throughout, the venue's (out-of-state-resident) wedding coordinator, "Betsy," was delightfully helpful, frank and professional to deal with. What does that mean? Well, we did not have much luck negotiating the venue off of its typical practices or prices, despite our headcount and other commitments, which left us with high room rates that reduced our numbers and the resort's profit. In another example, a desired whiskey/cigar bar also was MIA because of really exorbitant "pour" costs ($3,000 to pour 6 bottles of whiskey [??!!]-- admittedly higher-end spirits but a very small proportion -- about 10% -- of that fee). The inflexibility of the resort's Food & Beverage department was impossible to understand and never justified (whose Manager, nevertheless, was effusive afterwards in her compliments for the event and praise for our vendors, which we appreciated). Betsy played the role of "honest broker" throughout our negotiations, and I was peeved at her more than once. But all was forgiven (although evidently not totally forgotten) when we saw her in action at Friday evening's welcome dinner and then all day Saturday, virtually from dawn to midnight. Betsy has served in this role for SPI for several years, and her experience showed, as she anticipated problems, and dug in personally to the most minor or servile of problems (serving food, pouring drinks, ejecting party-crashers, post-party clean-up, and directing her largely-seasonal inexperienced workforce). In sum, the day and weekend simply could not have been executed better, and the site and resort itself, situated on this beach and bay at this time of year, was spectacular. We left Boothbay Harbor tired but happy, with nothing but fond memories, tremendous feedback from all of our guests, and a desire to return in the future (although not in the winter, which we did once, in preparation). To conclude, I strongly recommend your consideration of this venue for weddings or similar events, provided you go into the process with your eyes open -- and that you also choose your other vendors carefully. Had any of them dropped the ball, our experience could have been much different, but fortunately that did not happen. And we will be back! -
![Brittany]()
Brittany A. Sent on 09/05/2022Management Issues
My husband and I had our beautiful wedding here on Labor Day weekend. You cannot beat the location, view and the general staff at this resort. This resort being Pet friendly was a huge reason why we chose SPI for our wedding venue and this place did not disappoint us when it came to that. What was disappointing was the sales and catering manager, Kayce, who is your wedding contact for the resort. Kayce’s role is confusing as the email you receive when you back inquire about your event will mention her years of wedding planning and event experience and how she’s thrown events for 200+ people. You are lead to believe by her email and the tour that she will be there for you every step of the way and the entire wedding weekend. A month before my wedding she told me over the phone that she is going to offer herself to be my “day of person” and that I can just tip her out at the end of the night. Kayce said she doesn’t offer this service to every couple and made me feel that she was doing me some great favor. Her communication and customer service skills are horrendous. I’d expect a manager with “years of wedding planning experience” to have better customer service skills. She also scheduled 3 site visit tours with other couples during my wedding day. My day of coordinator (that we hired last minute) had to stop her from entering the bridal suite with a couple while myself, bridesmaids and mother were relaxing and having hair and makeup done. It was disgusting to watch her parade around other couples for the amount of money we spent at SPI alone (over $50,000) on my wedding day. The reviews from a few years ago are no longer accurate and clearly the new owners and Covid have effected the level of service from management and what you get for the price. You will not be assigned a wedding planner like years past and Kayce will promise you the world to get you to sign the contact and take your money . My tip for any future SPI brides is if Kayce is still working there, hire a day of coordinator. For the amount of money they charge no couple should feel lied too, disrespected, have a manger directly ask me for a tip, and not have this same manager use my wedding as a way to bring in business. If you want to charge top dollar, you need to have managers with top dollar experience and customer service skills. -
![Nick]()
Nick G. Sent on 06/06/2022Spruce Point Inn - Do not make the same mistake as us.
My wife and I got married at Spruce Point Inn last October. We fell in love with the property and scenery when we took our initial tour back in April 2020. Little did we know, the property was sold and was under new management by the time we had our wedding. We signed our contract with the original management/staff but ultimately got a different level of customer service from the new team.
I'll try my best to keep short, but here are the pros/cons:
PROS:
- SPI is beautiful! The view of Bar Harbor is amazing, especially from the Overlook Deck, which is where we got married.
- The rooms have some age to them, especially the cottages. Regardless, they're not as bad as other reviewers have said in other posts. If you’re considering staying at SPI, I suggest the lodges. They’ve been somewhat updated.
- The waitstaff, banquet staff, and bartenders were out of this world. They seemed like they cared unlike some people at Spruce… More on that later.
- The food was delicious! Best wedding food i’ve ever had - Glad it was at our wedding!
CONS:
Where do we begin…
- The lack of communication with Gil, the (former) GM, and the event planner would be an understatement. It was nonexistent.
- The event planner, Kayce, is unqualified and totally unprofessional. Every step of the planning process was like pulling teeth. She never responded to our time sensitive emails until weeks later and multiple follow-ups. Kayce was also missing during reception and cocktail hour (Cocktail is a whole different story) She was routinely rude to the bride’s parents, promised them the world and never delivered. I could go on: lack of interpersonal skills, organizational skills… You name it! Do not even consider getting married at Spruce Point Inn unless you have a Wedding Planner.
- Cocktail hour was planned to be held on the deck. The view is beautiful, it was half of the reason we booked our wedding at SPI. Unfortunately, there was terrible rain the morning of the wedding, and we had to make a decision by 10 AM (their rule) as to whether to proceed with the ceremony and cocktail hour on the deck. The team told us that we could likely get through the ceremony while there was a break in the rain, but the winds would make cocktail hour an issue. They offered to set up cocktail hour under the tent next to the hall. The bride jumped at this offer, as she was just happy to hear that the ceremony could be outside. Fast forward to cocktail hour, and it was not windy. And there was no bar set up under the tent. If it was only a matter of moving servers (which is what it seemed like in the end), why did we need to decide by 10 AM? We would never have agreed to move cocktail hour under the tent if we knew it would be like that. Also, there were no staff members present to point our guests to the new location. Management also never told our wedding coordinator (who we hired separately very late in the process, as we were getting less confident in SPI management) nor the groom of the location change. Thus the DJ was never alerted and we almost didn’t have music at our makeshift cocktail hour. The brides’ parents also insisted that they wanted appetizers to be plentiful, agreeing to pay extra for extra rounds of trays to satisfy all of the guests, and yet some of the guests never received any of the appetizers. Management should have figured out a way to make our cocktail hour happen in the location that we wanted with the amount of food requested. If the ceremony could be there, one more hour in that location should not have been an issue.
Bottom line: Spruce Point Inn promised us a beautiful setting, attentive staff and organization and they dropped the ball. Instead of joy and happiness about every aspect of our wedding, we at times feel angry and upset over how we were so misled by the management team. Unless you have a bulldog for a wedding planner or willing to constantly stay on top of management, we would not recommend booking your wedding at SPI.
Are you interested?
Send a message
Are you interested?
Send a message