Stephanie's Linens & More Reviews
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Reviews
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4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
14 Reviews
91% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
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Krista Sent on 11/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
5 Stars for Stephanie's!
Stephanie's Linens was one of the preferred rental vendors for our venue and caterer. We ended up using them to rent chiavari chairs, high chairs, and some linens. They were very easy to work with throughout the wedding planning process. Any time I needed my invoice adjusted, they did so very promptly. Stephanie's has a huge selection of rentals and they also have a warehouse you can visit to see their rentals in person. I did shop around a bit and Stephanie's is very reasonably priced compared to other rental places. Delivery and breakdown on the day of were on time and we didn't run into any problems. We couldn't be happier with our decision to choose Stephanie's for our wedding rentals!Stephanie's Linens was one of the preferred rental vendors for our venue and caterer. We ended up using them to rent chiavari chairs, high chairs, and some linens. They were very easy to work with throughout the wedding planning process. Any time I needed my invoice adjusted, they did so very promptly. Stephanie's has a huge selection of rentals and they also have a warehouse you can visit to see their rentals in person. I did shop around a bit and Stephanie's is very reasonably priced compared to other rental places. Delivery and breakdown on the day of were on time and we didn't run into any problems. We couldn't be happier with our decision to choose Stephanie's for our wedding rentals! -
Quality of service
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Crystal Sent on 09/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
AMAZING prices and great customer service!
AMAZING prices and great customer service! Highly recommended for wedding chair and drape rentals.AMAZING prices and great customer service! Highly recommended for wedding chair and drape rentals. -
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Deeya Sent on 01/21/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Great Find!
Stephanie's Linens was truly a pleasure to work with! They were responsive, helpful in helping plan the design for our table settings and so flexible when we had to make changes.
The have a GREAT selection of every type of rental you can image and their prices can't be beat!!Stephanie's Linens was truly a pleasure to work with! They were responsive, helpful in helping plan the design for our table settings and so flexible when we had to make changes.
The have a GREAT selection of every type of rental you can image and their prices can't be beat!! -
Quality of service
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Tamara Sent on 07/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Contacted them only two to three weeks before my wedding. They were able to provide me with the arch and chairs that I wanted and they also provided flowers. They were prompt with delivery and pickup. The ceremony site was extremely windy that day and they assisted the coordinators in making sure everything was secure.Contacted them only two to three weeks before my wedding. They were able to provide me with the arch and chairs that I wanted and they also provided flowers. They were prompt with delivery and pickup. The ceremony site was extremely windy that day and they assisted the coordinators in making sure everything was secure. -
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Shira Sent on 05/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stephanie's Linens was incredible to work with. Everything turned out beautifully. They were responsive and they had an amazing selection! I am so thrilled with how everything turned out for our wedding in January!Stephanie's Linens was incredible to work with. Everything turned out beautifully. They were responsive and they had an amazing selection! I am so thrilled with how everything turned out for our wedding in January! -
Quality of service
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Tatiana Sent on 01/23/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lorena was recommended to us by our wedding planner. The store front isn't in the best part of town and it's a little cramped but I think that helps with the prices. We got a lot of great linen for a great deal. Lorena also supplied us with the chavari chairs, chair cushions, napkin rings and chargers. She was very patient with me and let me come in a few times and change my selections. There is A LOT to choose from in every color and texture imaginable. We spent a lot of time there getting the theme just right. Lorena and her team are very kind and very accommodating.Lorena was recommended to us by our wedding planner. The store front isn't in the best part of town and it's a little cramped but I think that helps with the prices. We got a lot of great linen for a great deal. Lorena also supplied us with the chavari chairs, chair cushions, napkin rings and chargers. She was very patient with me and let me come in a few times and change my selections. There is A LOT to choose from in every color and texture imaginable. We spent a lot of time there getting the theme just right. Lorena and her team are very kind and very accommodating. -
Quality of service
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User1790351 Sent on 09/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An absolute pleasure to work with. A total bargain & things turned out so beautifully. All the tables looked wonderful and completely the way we had envisioned. Go with this vendor for your linens & decor! :)An absolute pleasure to work with. A total bargain & things turned out so beautifully. All the tables looked wonderful and completely the way we had envisioned. Go with this vendor for your linens & decor! :) -
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Robin Sent on 09/12/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lorena can literally create ANYTHING you want. We loved the way our room turned out and so did our guests. Great prices. Extremely helpful. It was an all around excellent experience. Will go back to Lorena for future events in a heart beat. :-)Lorena can literally create ANYTHING you want. We loved the way our room turned out and so did our guests. Great prices. Extremely helpful. It was an all around excellent experience. Will go back to Lorena for future events in a heart beat. :-) -
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User1001950 Sent on 11/03/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lorena was a pleasure to work with and did a fantastic job with our linens, pipe and drape, sweetheart table and cake stand. She was very patient when my mom and I went to her studio to pick out the linens and pipe and drape. She had worked with our hotel extensively so she was able to offer advice and recommendations. She was priced competitively and worked with our budget. I was hesitant to pay for additional extras like linens and charger plates but it really transformed the room especially the pipe & drape!Lorena was a pleasure to work with and did a fantastic job with our linens, pipe and drape, sweetheart table and cake stand. She was very patient when my mom and I went to her studio to pick out the linens and pipe and drape. She had worked with our hotel extensively so she was able to offer advice and recommendations. She was priced competitively and worked with our budget. I was hesitant to pay for additional extras like linens and charger plates but it really transformed the room especially the pipe & drape! -
Quality of service
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Caroline Sent on 03/26/20204.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Linens, Friendly Service
A friend who hosts numerous family gatherings and parties recommended Stephanie's linen. After some more research and price comparison with other suppliers, we decided to book them to supply the table cloth for the cocktail and reception tables, dinner napkins and charger plates for the sweetheart table.
October 2019 was a very busy month for them and there were delays in the response time but the staff was always friendly and flexible. The wedding day came and everything arrived on time and in pristine condition. Would definitely book them again!A friend who hosts numerous family gatherings and parties recommended Stephanie's linen. After some more research and price comparison with other suppliers, we decided to book them to supply the table cloth for the cocktail and reception tables, dinner napkins and charger plates for the sweetheart table.
October 2019 was a very busy month for them and there were delays in the response time but the staff was always friendly and flexible. The wedding day came and everything arrived on time and in pristine condition. Would definitely book them again! -
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Erin Sent on 11/16/20114.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lorena is not the most professional but she got the job done and is so flexible, she will do what ever it is that you request, she is very cost effective and has beautiful options. I loved the way everything turned out and she had all of the same options that the fancy expensive linen vendors had. Book her, you won't be sorry, don't be scared of her lack of professionalism she is detailed oriented and does an amazing job.Lorena is not the most professional but she got the job done and is so flexible, she will do what ever it is that you request, she is very cost effective and has beautiful options. I loved the way everything turned out and she had all of the same options that the fancy expensive linen vendors had. Book her, you won't be sorry, don't be scared of her lack of professionalism she is detailed oriented and does an amazing job. -
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User981424 Sent on 10/19/20124.4 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great on time vendor no problemGreat on time vendor no problem -
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Sonia Sent on 11/24/20143.2 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I used Stephanie's Linens for Chivary Chairs, Linens, Chargers, and Uplighting. The day of the wedding they forgot the uplighting and it took me 2 months to receive a refund. The uplighting was one of the most expensive items.
The good thing is that I was the only one that noticed. What they say is true, no one but the bride notices the details. :-)
Overall everything turned out great. And the items rented were worth the value.I used Stephanie's Linens for Chivary Chairs, Linens, Chargers, and Uplighting. The day of the wedding they forgot the uplighting and it took me 2 months to receive a refund. The uplighting was one of the most expensive items.
The good thing is that I was the only one that noticed. What they say is true, no one but the bride notices the details. :-)
Overall everything turned out great. And the items rented were worth the value. -
Quality of service
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Geni L. Sent on 08/14/20191.6 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Very unorganized
Very poor quality, we had to call several times to request items we had ordered, drapery was all different shades, utensils not matching and missing for 9 tables, they’re excuse was they had another venue going on, we had planned this almost a year in advance!!!! Not professional at all!Very poor quality, we had to call several times to request items we had ordered, drapery was all different shades, utensils not matching and missing for 9 tables, they’re excuse was they had another venue going on, we had planned this almost a year in advance!!!! Not professional at all! -
Quality of service