Sunset Limousine & Transportation Reviews
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Reviews
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3.1 out of 5 rating
3.1
3.1 out of 5 rating
9 Reviews
62% recommend it
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Quality of service 3.1 out of 5 rating
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Average response time 3.1 out of 5 rating
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Professionalism 3.1 out of 5 rating
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Value 3.1 out of 5 rating
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Flexibility 3.1 out of 5 rating
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Erika Sent on 04/29/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
While we haven't used their services yet as our wedding is still a few weeks away, Sunset limos has been wonderful to work with! Responsive and extremely helpful in figuring out what transportation was best for what I needed and a great value!!! Thank you Sandy! We look forward to your services on our big day!While we haven't used their services yet as our wedding is still a few weeks away, Sunset limos has been wonderful to work with! Responsive and extremely helpful in figuring out what transportation was best for what I needed and a great value!!! Thank you Sandy! We look forward to your services on our big day! -
Quality of service
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Patty G. Sent on 01/05/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Have nothing but great things to say about sunset
This company is AWESOME. Sandy is polite, professional, and being from out of the area didn't have any idea where to take my daughter winery/brewery tasting and Sandy schedule 2 of each and they were amazing!!!! I took my daughter and 4 of her girlfriends on this tour and even the driver was handpicked by Sandy and he was also great! I will definately use them again, and again.This company is AWESOME. Sandy is polite, professional, and being from out of the area didn't have any idea where to take my daughter winery/brewery tasting and Sandy schedule 2 of each and they were amazing!!!! I took my daughter and 4 of her girlfriends on this tour and even the driver was handpicked by Sandy and he was also great! I will definately use them again, and again. -
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Sarah Sent on 10/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sunset Limo made my wedding absolutely perfect! They were professional, on time and very sweet!
Thank you for making my day perfect!Sunset Limo made my wedding absolutely perfect! They were professional, on time and very sweet!
Thank you for making my day perfect! -
Quality of service
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User1818426 Sent on 09/19/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When I searched for transportation, I didn't do much research in this category. I knew I needed a standard limo to transport my girlfriends and I to our venue and then to bring my then fiancé and his friends to the venue and then bring us back to our destination. But I also was interested in a 30 passenger shuttle bus for our guests (if we could find it affordable). I found Sunset Limousine's on Yelp and gave them a call. Sandy was so helpful every time I called. She always answered the phone right away. In my 2 month debate over whether or not we could afford to pay the extra cash for guest transportation, I probably called 3 times for pricing! Sandy was more than happy to explain it all 3 times! The pricing was very reasonable for the services we requested. We were able to book both the limos and the shuttle bus for our guest! Our guests were staying at Pala Casino and I wanted to avoid the possibility of them drinking and driving. It was well worth it! Our guests loved the limo shuttle bus and of course enjoyed the ride! Our drivers were safe and on time, a job well done!When I searched for transportation, I didn't do much research in this category. I knew I needed a standard limo to transport my girlfriends and I to our venue and then to bring my then fiancé and his friends to the venue and then bring us back to our destination. But I also was interested in a 30 passenger shuttle bus for our guests (if we could find it affordable). I found Sunset Limousine's on Yelp and gave them a call. Sandy was so helpful every time I called. She always answered the phone right away. In my 2 month debate over whether or not we could afford to pay the extra cash for guest transportation, I probably called 3 times for pricing! Sandy was more than happy to explain it all 3 times! The pricing was very reasonable for the services we requested. We were able to book both the limos and the shuttle bus for our guest! Our guests were staying at Pala Casino and I wanted to avoid the possibility of them drinking and driving. It was well worth it! Our guests loved the limo shuttle bus and of course enjoyed the ride! Our drivers were safe and on time, a job well done! -
Quality of service
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User1264540 Sent on 07/30/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sunset Limo provided a great service to us. They were flexible with their times, as we did change the time a few times. They came a little early to allow my MOH to pack up our car. There was a red carpet leading up to the car and just married sign on vehicle... which added a really nice touch, really great for pictures. We had them pick us up from our wedding and drive us to our hotel for the evening. There was water ready for us in the car. The driver was kind and off loaded all of our things onto a bellman's cart. It was the perfect way to leave our perfect wedding.Sunset Limo provided a great service to us. They were flexible with their times, as we did change the time a few times. They came a little early to allow my MOH to pack up our car. There was a red carpet leading up to the car and just married sign on vehicle... which added a really nice touch, really great for pictures. We had them pick us up from our wedding and drive us to our hotel for the evening. There was water ready for us in the car. The driver was kind and off loaded all of our things onto a bellman's cart. It was the perfect way to leave our perfect wedding. -
Quality of service
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Dillon Sent on 05/10/20171 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Do not book them! They will double book your wedding night and give you a small car. They will also hang up on your coordinator when they call urgently looking for the car to take your parents! Stay away! They will be very nice until they get final payment then not follow through and will start changing things up that were promised before.Do not book them! They will double book your wedding night and give you a small car. They will also hang up on your coordinator when they call urgently looking for the car to take your parents! Stay away! They will be very nice until they get final payment then not follow through and will start changing things up that were promised before. -
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User2807507 Sent on 10/10/20160.9 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
We booked several thousand dollars worth of limos through Sunset Limosines and it was a catastrophe. It was a 100 degree day and the bride and her bridal party had a 30 minute ride in a limo with no air conditioning, and the groom and his 10 person groomsmen / fathers had to scrounge for transportation at the last minute because the limo never showed up. Apparently it broke down but no one ever called to inform us. These limos were booked at least 8 months in advance, and quite frankly it ruined our entire wedding day because it set us so behind on our schedule and we weren't able to get near as many photos as we wanted or our big day. I do NOT recommend.We booked several thousand dollars worth of limos through Sunset Limosines and it was a catastrophe. It was a 100 degree day and the bride and her bridal party had a 30 minute ride in a limo with no air conditioning, and the groom and his 10 person groomsmen / fathers had to scrounge for transportation at the last minute because the limo never showed up. Apparently it broke down but no one ever called to inform us. These limos were booked at least 8 months in advance, and quite frankly it ruined our entire wedding day because it set us so behind on our schedule and we weren't able to get near as many photos as we wanted or our big day. I do NOT recommend. -
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Brianna Sent on 11/14/20170.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
DO NOT USE THIS COMPANY. They over charge and under deliver. We were stuck in traffic coming home putting our over time at 1.5 hours. They charged us for 2.5 hours and refuse to refund the over charge. Lunch was included in our wine tasting tour, but we didn't receive the lunch we paid for and they refused to acknowledge it or compensate us in any way for the lack of service. They promised me a bus full of water for the 12 people on board wine tasting and there were TWO bottles of water on board. Their responses to my emails were rude, sarcastic, insulting and completely unprofessional. DO NOT USE THIS COMPANY EVER!DO NOT USE THIS COMPANY. They over charge and under deliver. We were stuck in traffic coming home putting our over time at 1.5 hours. They charged us for 2.5 hours and refuse to refund the over charge. Lunch was included in our wine tasting tour, but we didn't receive the lunch we paid for and they refused to acknowledge it or compensate us in any way for the lack of service. They promised me a bus full of water for the 12 people on board wine tasting and there were TWO bottles of water on board. Their responses to my emails were rude, sarcastic, insulting and completely unprofessional. DO NOT USE THIS COMPANY EVER! -
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Val Sent on 11/02/20160.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
Don't use Sunset. They took our money, and never rendered service! When calling back to take advantage of our promised credit, we were yelled at and told we could still use their company and they would apply 250$ of the 600$+ we spent with them on a different date. We've used this company in the past & they have really gone downhill.Don't use Sunset. They took our money, and never rendered service! When calling back to take advantage of our promised credit, we were yelled at and told we could still use their company and they would apply 250$ of the 600$+ we spent with them on a different date. We've used this company in the past & they have really gone downhill. -
Quality of service