Sweet Suprise Cakes Reviews
View more informationReviews
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
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Aileen C. Sent on 01/18/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful cake!
I came across Heather on IG and decided to get the conversation started. Heather was responsive, attentive and professional. We decided to take the drive over for a tasting and was blown away by the flavors. We opted for buttercream but you cannot go wrong with any of the other flavors. I wanted a simple, elegant and timeless cake and that's exactly what she delivered. She sent over a sketch and I immediately fell in love with it. Fast forward to my wedding date, the cake turned out even more beautiful in person. Our guests loved it and so did we. We cannot recommend Heather enough for you big event!I came across Heather on IG and decided to get the conversation started. Heather was responsive, attentive and professional. We decided to take the drive over for a tasting and was blown away by the flavors. We opted for buttercream but you cannot go wrong with any of the other flavors. I wanted a simple, elegant and timeless cake and that's exactly what she delivered. She sent over a sketch and I immediately fell in love with it. Fast forward to my wedding date, the cake turned out even more beautiful in person. Our guests loved it and so did we. We cannot recommend Heather enough for you big event! -
Quality of service
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Cindy H. Sent on 01/21/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
21st B-Day Cake
Heather, was awesome to work with. I sent her images of what I wanted my daughters b-day cake to look like. She is very creative and the cake looked fabulous!!! My daughter was in Florida celebrating her 21st B-day with her sorority sisters. We live in Kentucky and the distance did not deter the customer service, creativity and communication.Heather, was awesome to work with. I sent her images of what I wanted my daughters b-day cake to look like. She is very creative and the cake looked fabulous!!! My daughter was in Florida celebrating her 21st B-day with her sorority sisters. We live in Kentucky and the distance did not deter the customer service, creativity and communication.Sweet Suprise Cakes's reply:
Cindy,
Thank you so much for the review. I was so happy to be able to help make her day extra sweet. Can't wait to help again if ever in the area!
Heather -
Quality of service
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Lynne L. Sent on 08/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
60th Anniversary Cake
Heather did a fabulous job creating a cake to celebrate my parents’ 60th anniversary! It was elegant and delicious!!Heather did a fabulous job creating a cake to celebrate my parents’ 60th anniversary! It was elegant and delicious!!Sweet Suprise Cakes's reply:
Thank you so much Lynne. I loved creating it and was happy to be part of such a special celebration! -
Quality of service
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Justina J. Sent on 06/27/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing M3 Tire Cake
Heather went above and beyond, she made an amazing BMW M3 themed fire cake for my husbands birthday. The detail was unbelievable and the cake tasted amazing. She’s very skilled and I’ll definitely be using her for all future events!Heather went above and beyond, she made an amazing BMW M3 themed fire cake for my husbands birthday. The detail was unbelievable and the cake tasted amazing. She’s very skilled and I’ll definitely be using her for all future events!Sweet Suprise Cakes's reply:
Justina,
Thank you so much for your kind words. Was so happy to be able to help and create this amazing cake for your husbands birthday!
Can't wait to help in the future.
Heather -
Quality of service
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Monique G. Sent on 06/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect choice
Heather at Sweet Surprise Cakes was a perfect choice. She helped to coordinate with my cake pop vendor, Sweetly Dipped Confections, to create the most beautiful wedding dessert. We absolutely loved working with Heather and would refer her in a heartbeat! Thank you for helping to make our day SO special.Heather at Sweet Surprise Cakes was a perfect choice. She helped to coordinate with my cake pop vendor, Sweetly Dipped Confections, to create the most beautiful wedding dessert. We absolutely loved working with Heather and would refer her in a heartbeat! Thank you for helping to make our day SO special.Sweet Suprise Cakes's reply:
Monique,
Thank you! Everything turned out so beautiful and loved seeing the photos of the cake set up and those bobble heads are amazing!
CONGRATULATIONS again on your big day!
Heather -
Quality of service
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Robin V. Sent on 01/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cakes that taste as amazing as they look
Sweet Suprise Cakes is my go to for cakes! They have never disappointed in the cake or the design. Heather’s cakes taste as amazing as they look. Heather is always helpful with design suggestions and the attention to detail is always spot on!Sweet Suprise Cakes is my go to for cakes! They have never disappointed in the cake or the design. Heather’s cakes taste as amazing as they look. Heather is always helpful with design suggestions and the attention to detail is always spot on!Sweet Suprise Cakes's reply:
Robin,
Thank you so much for trusting in me the special events in your life. Look forward to creating another cake for you in the near future.
- Heather -
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Brianna Sent on 02/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Cake!!
Sweet Surprise made my “cut cake” and collaborated with my Cake pop baker to make perfect matches of color for my non traditional wedding cake!! My cut cake tasted out of this world!! We would definitely recommend them and hope to use them again in the near future!!Sweet Surprise made my “cut cake” and collaborated with my Cake pop baker to make perfect matches of color for my non traditional wedding cake!! My cut cake tasted out of this world!! We would definitely recommend them and hope to use them again in the near future!!Sweet Suprise Cakes's reply:
Brianna,
It was such a pleasure to work with you and Brandi for your cutting cake. Those Bobble Heads were amazing! Look forward to hearing from you in the future.
Congratulations again to you and Derrick.
- Heather -
Quality of service
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Jo Link Sent on 01/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfection
Heather was an absolute joy to work with. She was responsive, creative and clearly a master at her craft. The cake exceeded my expectations. It was so beautiful and precise that I hated to cut into it but the amazing taste made it well worth it.Heather was an absolute joy to work with. She was responsive, creative and clearly a master at her craft. The cake exceeded my expectations. It was so beautiful and precise that I hated to cut into it but the amazing taste made it well worth it.Sweet Suprise Cakes's reply:
Jo,
It was a joy to work with you as well for your special event celebrating you and your dad's milestone days. Not many people would have a "Cheers to 140 Years" cake topper. Glad we were able to help. It really was a stunner!
- Heather -
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Britt Sent on 02/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience
Sweet Surprise cakes was amazing!Sweet Surprise cakes was amazing!Sweet Suprise Cakes's reply:
Thank you Brittany for your review! Congratulations again on your special day everything looked amazing!
- Heather -
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Jessica Sent on 02/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional and talented
Sweet Surprises Set an exceptional job wedding cake. Hey send a picture of what we wanted, and they were able to make a beautiful and delicious weather and cake for us identical to the picture I sent! They were very professional to work with, and I would have a recommend them to anyone looking for a talented cake artist!Sweet Surprises Set an exceptional job wedding cake. Hey send a picture of what we wanted, and they were able to make a beautiful and delicious weather and cake for us identical to the picture I sent! They were very professional to work with, and I would have a recommend them to anyone looking for a talented cake artist!Sweet Suprise Cakes's reply:
Jessica,
Thank you so much for the review! LOVED making this beautiful cake to go with your cupcake selection.
Congratulations again on your special day!
- Heather -
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Melissa S. Sent on 01/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
More than cakes but works of art
Sweet Suprise Cakes is my go-to vendor anytime I can find an excuse for a cake! Not only do they taste delicious (try the chocolate, you will thank me later) but they are works of art! It’s amazing what Sweet Suprise can create!Sweet Suprise Cakes is my go-to vendor anytime I can find an excuse for a cake! Not only do they taste delicious (try the chocolate, you will thank me later) but they are works of art! It’s amazing what Sweet Suprise can create!Sweet Suprise Cakes's reply:
Melissa,
I always look forward to hearing from you for your events. You come up with some challenging themes but we always pull them off. (Smoking Volcano :O)
Look forward to creating cakes for years to come.
- Heather -
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Shanon W. Sent on 01/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Taste
The cupcakes taste as amazing as they look.The cupcakes taste as amazing as they look.Sweet Suprise Cakes's reply:
Shanon,
Was happy that we could create cupcakes to make your event extra special and sweet.
- Heather -
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Kaylee Sent on 01/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic all around! Birthday cakes
I have used Sweet Suprise Cakes, LLC for my son’s birthday cakes for 4 years in a row now. Every year Heather gets the theme and puts out a spectacular cake! And we don’t do tradional themes, we go out of the box and original to make it even more challenging for her, she delivers every time! Not only do the cakes taste great, almost every detail on the cake is edible as well. I wouldn’t even dream of using anyone else for my son’s birthday cakes. This will be year 5! Everyone always comments on how spectacular each cake is. I would definitely recommend Sweet Suprise Cakes, LLC! We are hooked!I have used Sweet Suprise Cakes, LLC for my son’s birthday cakes for 4 years in a row now. Every year Heather gets the theme and puts out a spectacular cake! And we don’t do tradional themes, we go out of the box and original to make it even more challenging for her, she delivers every time! Not only do the cakes taste great, almost every detail on the cake is edible as well. I wouldn’t even dream of using anyone else for my son’s birthday cakes. This will be year 5! Everyone always comments on how spectacular each cake is. I would definitely recommend Sweet Suprise Cakes, LLC! We are hooked!-
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+2 photos
Sweet Suprise Cakes's reply:
Kaylee,
I love our long time clients and bring on the challenges. To see the look on your son's face when he comes to get the cake is so worth it! Can't wait to see what this year brings...
- Heather -
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Lauren Sent on 01/14/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful and delicious!
Heather is an artist! I ordered two cakes from her and she did EXACTLY what I asked. She puts so much detail in her cakes. They are also DELICIOUS. Highly recommend!Heather is an artist! I ordered two cakes from her and she did EXACTLY what I asked. She puts so much detail in her cakes. They are also DELICIOUS. Highly recommend!Sweet Suprise Cakes's reply:
Lauren,
Awe Thank you! As I am always saying it is all about the details and of course tasting amazing as well.
Thank you for trusting in me for your special events.
- Heather -
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Cheryl Sent on 02/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing!!!
Everything was absolutely amazing from beginning to end. I will definitely use them again!! Baker Extraordinaire!!Everything was absolutely amazing from beginning to end. I will definitely use them again!! Baker Extraordinaire!!Sweet Suprise Cakes's reply:
Cheryl,
Thank you! We can't wait to work with you again.
The photos from the events are always amazing. You know how to throw a party!
- Heather -
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Av Ze Sent on 03/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful One of a Kind Cake!
I told them what we had in mind and they made a beautiful cake!I told them what we had in mind and they made a beautiful cake! -
Quality of service
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