Embassy Suites by Hilton Tampa USF Near Busch Gardens Reviews
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Embassy Suites by Hilton Tampa USF Near Busch Gardens
Tampa, FL4.8 out of 5 rating, 28 Reviews
4.8
28 Reviews
Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
28 Reviews
95% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
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Darcy Sent on 12/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thanks for delivering a perfect event for my companies Holiday party!! The location, food and service was amazing!Thanks for delivering a perfect event for my companies Holiday party!! The location, food and service was amazing! -
Quality of service
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Mary Sent on 12/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Disappointed when we had to move across the street the Galleria but Jill brought everything together and we received compliment after compliment about everything, the décor, the food, everything.Disappointed when we had to move across the street the Galleria but Jill brought everything together and we received compliment after compliment about everything, the décor, the food, everything. -
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Angela Sent on 09/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What a wonderful experience, I had such a great time and the service was so excellent!What a wonderful experience, I had such a great time and the service was so excellent! -
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Featured
User2406994 Sent on 11/03/20155 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at Embassy Suites was amazing. I can't think of a way that my wedding could have been more perfect except for staying there all night! The food was amazing, Sara is awesome and she made sure that everything was 100% each step of the way. This is the perfect place to have a wedding. Everyone there made us feel like VIP and we were there number one priority! The suite we stayed in that night was also wonderful. This venue is worth every penny and then some! Thank you so much for making our day one we will never forgetThe staff at Embassy Suites was amazing. I can't think of a way that my wedding could have been more perfect except for staying there all night! The food was amazing, Sara is awesome and she made sure that everything was 100% each step of the way. This is the perfect place to have a wedding. Everyone there made us feel like VIP and we were there number one priority! The suite we stayed in that night was also wonderful. This venue is worth every penny and then some! Thank you so much for making our day one we will never forget -
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User2310542 Sent on 09/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were Happy with the outcome! We had a great wedding!We were Happy with the outcome! We had a great wedding! -
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Grace Sent on 08/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you Sara for making my wedding special. Very compassionate and professional. I thank you for your generous help which I would have been lost without you. I will never forget you. Memorable one forever.Thank you Sara for making my wedding special. Very compassionate and professional. I thank you for your generous help which I would have been lost without you. I will never forget you. Memorable one forever. -
Quality of service
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Francis Sent on 06/18/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Always return my calls and answered my question.
Guide me step by step in planning and selecting items.
Highly recommen this hotel. My friends are still bragging about the service and food.Always return my calls and answered my question.
Guide me step by step in planning and selecting items.
Highly recommen this hotel. My friends are still bragging about the service and food. -
Quality of service
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Ashlee Sent on 05/26/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sara and her staff at USF Embassy were Fantastic. Robert at the front desk hand delivered chairs to our sweet and was quick to answer any and all questions For us. Steve and his banquet staff were the best as well. They were professional and proactive. my guests really enjoyed the lighthearted personalities of everyone as well. I would use Embassy over and over again for events.Sara and her staff at USF Embassy were Fantastic. Robert at the front desk hand delivered chairs to our sweet and was quick to answer any and all questions For us. Steve and his banquet staff were the best as well. They were professional and proactive. my guests really enjoyed the lighthearted personalities of everyone as well. I would use Embassy over and over again for events. -
Quality of service
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Ashlee Sent on 05/26/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sara and her staff at USF Embassy were Fantastic. Robert at the front desk hand delivered chairs to our sweet and was quick to answer any and all questions For us. Steve and his banquet staff were the best as well. They were professional and proactive. my guests really enjoyed the lighthearted personalities of everyone as well. I would use Embassy over and over again for events.Sara and her staff at USF Embassy were Fantastic. Robert at the front desk hand delivered chairs to our sweet and was quick to answer any and all questions For us. Steve and his banquet staff were the best as well. They were professional and proactive. my guests really enjoyed the lighthearted personalities of everyone as well. I would use Embassy over and over again for events. -
Quality of service
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Hassan Sent on 01/07/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sara Meadows was the event sales manager for my wedding. She is very sweet and very easy to communicate with, great attitude. Sara accommodated 98% of all of my requests. I had some last minute items and she was able to pull strings for me to make them happen. In regards of the wedding, Sara was like my personal wedding planner. Even though she had other events that she was working on, she made my wedding event top priority. Sara does her job and does anything outside her occupation to make the client happy.Sara Meadows was the event sales manager for my wedding. She is very sweet and very easy to communicate with, great attitude. Sara accommodated 98% of all of my requests. I had some last minute items and she was able to pull strings for me to make them happen. In regards of the wedding, Sara was like my personal wedding planner. Even though she had other events that she was working on, she made my wedding event top priority. Sara does her job and does anything outside her occupation to make the client happy. -
Quality of service
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User1967625 Sent on 12/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had the task of planning and executing my business fraternity's formal this semester. As such, a month before the event, we were told that we would have to decrease our budget for the event. This meant that I would have to start my search again for a great venue. Although short notice, the embassy suites accommodated us and gave us a great deal as well. The staff was very professional in executing the contract as well as setting up the room according to how we wanted it. They were always ensuring that my questions were answered and when the day of the event arose, I felt as though I was highly important as they continuously offered help where they could even if they didn't have to. Thank you to the embassy suites staff in helping me to execute a great event!I had the task of planning and executing my business fraternity's formal this semester. As such, a month before the event, we were told that we would have to decrease our budget for the event. This meant that I would have to start my search again for a great venue. Although short notice, the embassy suites accommodated us and gave us a great deal as well. The staff was very professional in executing the contract as well as setting up the room according to how we wanted it. They were always ensuring that my questions were answered and when the day of the event arose, I felt as though I was highly important as they continuously offered help where they could even if they didn't have to. Thank you to the embassy suites staff in helping me to execute a great event! -
Quality of service
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Ashley Sent on 11/14/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Embassy Suites USF was the perfect location for us. We had many guests from out of town and it was very important to us that once they checked in they didn't need to leave. We had a beautiful rehearsal dinner in a banquet room, the ceremony in the atrium, and the reception in the Galleria. The tropical feel of the atrium and the lights in the galleria are one of a kind. Sara Meadows was our event coordinator and was extremely helpful. She responded to every single question or request I had and made my event just the way I wanted it. Thank you Sara!Embassy Suites USF was the perfect location for us. We had many guests from out of town and it was very important to us that once they checked in they didn't need to leave. We had a beautiful rehearsal dinner in a banquet room, the ceremony in the atrium, and the reception in the Galleria. The tropical feel of the atrium and the lights in the galleria are one of a kind. Sara Meadows was our event coordinator and was extremely helpful. She responded to every single question or request I had and made my event just the way I wanted it. Thank you Sara! -
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User1970474 Sent on 12/15/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sara Meadows from USF embassy suites is the easiest person to work with! We really enjoyed having our homecoming dance at this venue and would really like to have our future dances here.Sara Meadows from USF embassy suites is the easiest person to work with! We really enjoyed having our homecoming dance at this venue and would really like to have our future dances here. -
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User1964430 Sent on 12/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Me and my husband got married on June 8 2014 in the embassy suites, Sara meadows helped me organizing everything she always responded to my emails so quick when I was freaking about details! On the wedding day she was there the whole time keeping an eye out making sure everything Was perfect, even when my baby sitter didn't show she kept all the kids under control she took them kept them in a certain area, something I really I really appreciated ! She really went above and beyond making our day perfect !Me and my husband got married on June 8 2014 in the embassy suites, Sara meadows helped me organizing everything she always responded to my emails so quick when I was freaking about details! On the wedding day she was there the whole time keeping an eye out making sure everything Was perfect, even when my baby sitter didn't show she kept all the kids under control she took them kept them in a certain area, something I really I really appreciated ! She really went above and beyond making our day perfect ! -
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Maranda Sent on 12/06/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful place! Claire was great to work with. She made the entire process so easy and understanding. The majority of my family lives out of state so most of the cordinating was on me. I hired a coordinator at the beginning, but I ended up firing her because of lack of professionalism and quality of service. Claire guided me through it all and it turned out to be so lovely. The staff was wonderful.
Thanks,
Maranda & FrankieWonderful place! Claire was great to work with. She made the entire process so easy and understanding. The majority of my family lives out of state so most of the cordinating was on me. I hired a coordinator at the beginning, but I ended up firing her because of lack of professionalism and quality of service. Claire guided me through it all and it turned out to be so lovely. The staff was wonderful.
Thanks,
Maranda & Frankie -
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Laura Sent on 12/06/20174.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Guests commented on how elegant the Atrium Waterfall location was. Buffet was not only beautifully arranged but the individual dishes were as well. Everyone loved the food - appetizers, entrees and side dishes were all tasty and very delicious. The captain and servers were most responsive, helpful and gracious.Guests commented on how elegant the Atrium Waterfall location was. Buffet was not only beautifully arranged but the individual dishes were as well. Everyone loved the food - appetizers, entrees and side dishes were all tasty and very delicious. The captain and servers were most responsive, helpful and gracious. -
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Samantha Sent on 12/06/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Only issue we had was some of the food we ordered was switched out for another, cheaper food option without asking us about the switch.Only issue we had was some of the food we ordered was switched out for another, cheaper food option without asking us about the switch. -
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User1963999 Sent on 12/11/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The food was great and everything came out very well!!!The food was great and everything came out very well!!! -
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Ashley Sent on 04/20/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The place was absolutely beautiful. Came out better then i thought. Leanne was such a big help. She answered the million questions i would throw at her.The place was absolutely beautiful. Came out better then i thought. Leanne was such a big help. She answered the million questions i would throw at her. -
Quality of service
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Dashika Sent on 03/22/20164.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
USF embassy suites did a wonderful job on my wedding day, Sara, Darrel and the other staff were extremely helpful and flexible with our requests. They went the extra mile. I would highly recommend them and thank them for making this day special and memorable!!USF embassy suites did a wonderful job on my wedding day, Sara, Darrel and the other staff were extremely helpful and flexible with our requests. They went the extra mile. I would highly recommend them and thank them for making this day special and memorable!! -
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Minnie Sent on 11/26/20144.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The venue was great. As an Event Coordinator, Sara was very accommodating. We had to change the original wedding date and even though a lot was going on the date we chose she made it happen. Darrell Romney is an excellent banquet captain. We had to flip both the ceremony and reception hall, he and his staff did a wonderful job turning both rooms around. Also, Darrell and his staff were very professional, helpful and polite while serving dinner. The food was hot and on time (thank you chef).The venue was great. As an Event Coordinator, Sara was very accommodating. We had to change the original wedding date and even though a lot was going on the date we chose she made it happen. Darrell Romney is an excellent banquet captain. We had to flip both the ceremony and reception hall, he and his staff did a wonderful job turning both rooms around. Also, Darrell and his staff were very professional, helpful and polite while serving dinner. The food was hot and on time (thank you chef). -
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Sherlone Sent on 09/01/20154.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
I was very pleased with everything. Sara Meadows the event sales Manager was very nice! I would recommend anybody to have their party there.I was very pleased with everything. Sara Meadows the event sales Manager was very nice! I would recommend anybody to have their party there. -
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Renata Sent on 05/22/20154.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sara Meadows did a AWESOME job with our wedding, from start to finish. She even went the extra mile and helped me with my garter. The Embassy Suites was the perfect hotel for our hawaiian themed wedding! The staff did a great job as well. Our wedding was BEAUTIFUL.Sara Meadows did a AWESOME job with our wedding, from start to finish. She even went the extra mile and helped me with my garter. The Embassy Suites was the perfect hotel for our hawaiian themed wedding! The staff did a great job as well. Our wedding was BEAUTIFUL. -
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Kim Sent on 03/14/20094.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
They were a pleasure to work with. Meetings were easily accomodated especially since I was planning my wedding from out of town. The packages were reasonably priced and included all the runners, the cake (basic cake, cost more to do more), no nickle and dim-ing. The staff during the wedding were exceptional and everything went smoothly during the reception. I paid for one hall, however I was given an additional hall for the same price since no one else had book the other halls, which was an amazing deal for what I paid. It left us with a large reception hall and plenty of room for all the guests at each table with a large enough dance floor. My reception had cultural additions which the staff easily accomodated and were very patient.They were a pleasure to work with. Meetings were easily accomodated especially since I was planning my wedding from out of town. The packages were reasonably priced and included all the runners, the cake (basic cake, cost more to do more), no nickle and dim-ing. The staff during the wedding were exceptional and everything went smoothly during the reception. I paid for one hall, however I was given an additional hall for the same price since no one else had book the other halls, which was an amazing deal for what I paid. It left us with a large reception hall and plenty of room for all the guests at each table with a large enough dance floor. My reception had cultural additions which the staff easily accomodated and were very patient. -
Quality of service
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Renata Sent on 05/22/20154.2 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sara Meadows was GREAT, very helpful, and professional through out the entire process of my wedding. And the staff did a awesome job as well.Sara Meadows was GREAT, very helpful, and professional through out the entire process of my wedding. And the staff did a awesome job as well. -
Quality of service