Tasty Table Fine Event Catering Reviews
Reviews
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4.3 out of 5 rating
4.3 out of 5 rating
5 Reviews
86% recommend it
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![Isabella]()
Isabella S. Sent on 08/03/2021TL;DR: Would not recommend
My husband and I had chosen Tasty Table to cater our wedding back in 2020. Thanks to COVID, our wedding reception got delayed to June 6, 2021, and Tasty Table was able to reschedule us without any extra costs (Although, I never received an email confirming that it was rescheduled). We had discussed using small plates as our buffet since we wanted to do small plates from different places we've been (spanakopita from Greece, steak tacos from Mexico, you get the idea) instead of doing a full course. The owner had agreed to this (no advisement from her on how to best go about our plan), and we thought she was also on the same page, but she was clearly not. She never asked for clarification on anything, and we found out after the event she just assumed that they were appetizer stations before a meal (she was our only caterer + we did not order anything other than these small plates), and did not take into consideration what our plan was.
When we went to get our food the night of the event, the food tasted fine, but the food was COLD already, and my husband and I were the first to get our meal. The food is made in house and then transported to the venue. They did heat it up when they arrived, but apparently the serving room was too far away from the kitchen, so the food got cold (it was literally one room away). Everyone was only able to get one helping as nobody from their staff asked if there were extra plates or if anyone wanted seconds (we had 100+ extra plates in the kitchen waiting for people to use for seconds). The plan was for the food to be kept out until 8:15 (last call for food + starting the breakdown). This did not happen as the food was put up around 7:00, and guests who had arrived late did not get a plate. The staff was not well-trained in cleaning up as they kept trying to take plates from people who were still eating around 6:30. This meant we disposed of OVER HALF of the food that we had paid for because it was picked up too early. The staff also seemed to be in a rush to clear plates off of the tables - One of our guests said the staff tried to take his plate THREE times when he finally had to say," Do NOT touch my plate, I am still eating. Can you not see there is still food on my plate?"
When we received an email after the event about providing feedback, we emailed the owner with our honest feedback. She did not take this well as," This is the first email [she] had ever received where [they] did not satisfy [their] client in the past 11 years." I HIGHLY doubt this. She also begged us to not write poor reviews about our experience with her company. She was very argumentative with the feedback, owned up to picking up the food too early, and blamed everything else on either the planners or us.
Throughout the whole process, we were not impressed. We are not professionals in the field of catering as she claims to be; we have no idea what it takes to put all of this together, so we expected more advisement on the situation prior to the event, but we never received any communication on this. Poor communication and poor quality of service, even after we had an extra year to plan.Tasty Table Fine Event Catering's reply:
This client is correct. We failed at not following the breakdown time. We broke down at 7:00 instead of 8:15. My team failed and my team lead lost her job because she did not follow clear instructions. The other complaints are that my team tried to buss a persons plate more than once. We hate that the guest was bothered by this and we try to keep tables bussed and clean. We over serviced. Our contracts are very clear and we abide by all contractual agreements and this client did not inform us of back up disposable plates to be used. We do not use or touch items in venues without proper instruction. We learned many things from this event. We can only say sorry so many times. We will get better at what we do. If you read this review give us a call and I will be happy to talk with you about any concerns or questions about this. Thank you! Forgiveness and Humility is Powerful!
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