Terry's Travel Reviews

Reviews

• Idara Sent on 01/23/2018
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  Thank you Terry for taking the stress of honeymoon planning off of my husband and I. It was great to be able to focus on wedding planning and not add the stress of honeymoon planning in the process. Terry always responded quickly and was alway open to answer all of my many questions and concerns. My husband and I really enjoyed ourselves during our honeymoon and we thank Terry for setting that up for us.

  Thank you Terry for taking the stress of honeymoon planning off of my husband and I. It was great to be able to focus on wedding planning and not add the stress of honeymoon planning in the process. Terry always responded quickly and was alway open to answer all of my many questions and concerns. My husband and I really enjoyed ourselves during our honeymoon and we thank Terry for setting that up for us.
• Hollydae Sent on 08/14/2017
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  Mrs. Terry is the most amazing travel agent there is. We booked our honeymoon with her 10 years ago at Sandals and we have utilized her services ever since. Whether its an international vacation or a local vacation we know she will give us the best insights and honest pros and cons because she always wants us to have the very best experience. Not only have we worked with her personally, but I have coordinated corporate travel with her for a company I worked for in Houston. The CEO was extremely impressed with her work ethic as well. We recently revisited Jamaica for our 10 year anniversary and it was such an amazing time. We would recommend Sandals to all those we come in contact with but she definitely made it worth our while exploring options over the past few months. It has always been a pleasure to work with her and she always places her special touch on each and every booking we do with her. Note: I entered my 10 year anniversary date because the calendar doesnt go back to 5/12/07.

  Mrs. Terry is the most amazing travel agent there is. We booked our honeymoon with her 10 years ago at Sandals and we have utilized her services ever since. Whether its an international vacation or a local vacation we know she will give us the best insights and honest pros and cons because she always wants us to have the very best experience. Not only have we worked with her personally, but I have coordinated corporate travel with her for a company I worked for in Houston. The CEO was extremely impressed with her work ethic as well. We recently revisited Jamaica for our 10 year anniversary and it was such an amazing time. We would recommend Sandals to all those we come in contact with but she definitely made it worth our while exploring options over the past few months. It has always been a pleasure to work with her and she always places her special touch on each and every booking we do with her. Note: I entered my 10 year anniversary date because the calendar doesnt go back to 5/12/07.

  Terry's Travel's reply:

  Holly-Dae it is ALWAYS a pleasure working with you--you & Ben are very special to me, & I am SO happy you enjoyed your 10th Anniversary Trip! I loved seeing your photos of this most recent trip on Facebook, I wish you MANY MORE Anniversaries, & am looking forward to helping you plan your 2018 Adventure!! All the Best, & Thank YOU!!!!!
• Colleen Sent on 02/01/2016
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  Working with Terry has been great! She replies so quickly that we might as well be on an instant messenger. I wasn't overly specific on the place for our honeymoon but told her what I wanted and she made her suggestions from there. She had personal experience with two of her suggestions which greatly helped. And I had a ton of questions that she had no problem answering. I'm grateful for all of her help, and will most likely book another vacation through her in the future.

  Working with Terry has been great! She replies so quickly that we might as well be on an instant messenger. I wasn't overly specific on the place for our honeymoon but told her what I wanted and she made her suggestions from there. She had personal experience with two of her suggestions which greatly helped. And I had a ton of questions that she had no problem answering. I'm grateful for all of her help, and will most likely book another vacation through her in the future.
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  User2306489 Sent on 09/08/2015
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  WONDERFUL! Loved working with Terry. It felt like I was talking to a friend that I have known for a long time. We will use her again for every Sandals experience.

  WONDERFUL! Loved working with Terry. It felt like I was talking to a friend that I have known for a long time. We will use her again for every Sandals experience.
• Lauren Sent on 08/13/2012
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  Terry helped us book the most beautiful honeymoon to Jamaica! She made sure everything was booked and paid for well in advance of our departure date. She made sure we were completely happy with what we were booking and even told us some of her personal experience and excursions to go on from the resort we chose. Thanks Terry!!!

  Terry helped us book the most beautiful honeymoon to Jamaica! She made sure everything was booked and paid for well in advance of our departure date. She made sure we were completely happy with what we were booking and even told us some of her personal experience and excursions to go on from the resort we chose. Thanks Terry!!!
• Melinda Sent on 04/10/2012
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  Terry with Terry's Travel is awesome to work with. She went above & beyond in helping me and my husband plan our honeymoon to Cabo San Lucas, which was just a couple of weeks ago. The resort she recommened we stay at was unbeliveable!! It took our breathe away as soon as we arrived and we still can't seem to stop talking about it. We have decided that we'd like to go back again with some friends for our 1st wedding anniversary and will definitely ask Terry to help plan our anniversary trip back to Cabo. Terry's quality of service, knowledge, responsiveness, professionalisim, and flexibilty are top notch!!
  Melinda & Henry Valdez

  Terry with Terry's Travel is awesome to work with. She went above & beyond in helping me and my husband plan our honeymoon to Cabo San Lucas, which was just a couple of weeks ago. The resort she recommened we stay at was unbeliveable!! It took our breathe away as soon as we arrived and we still can't seem to stop talking about it. We have decided that we'd like to go back again with some friends for our 1st wedding anniversary and will definitely ask Terry to help plan our anniversary trip back to Cabo. Terry's quality of service, knowledge, responsiveness, professionalisim, and flexibilty are top notch!!
  Melinda & Henry Valdez
• Vanessa Sent on 03/01/2017
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  Working with Terry for my husbands and I vacation was absolutely amazing! I could not have asked for a better person to work with who not only had tons of information to compare different resorts but also personal experience at each resort. I was so impressed with the amount of advice and suggestions for the resort we stayed in. If you are like me and need a complete break down of your resort and what to expect I highly recommend Terry!

  Working with Terry for my husbands and I vacation was absolutely amazing! I could not have asked for a better person to work with who not only had tons of information to compare different resorts but also personal experience at each resort. I was so impressed with the amount of advice and suggestions for the resort we stayed in. If you are like me and need a complete break down of your resort and what to expect I highly recommend Terry!

  Terry's Travel's reply:

  Vanessa, it was a complete pleasure working with you--so happy I was able to be a part of your very special vacation!!! MANY thanks, Vanessa, I cannot wait to help you again! Thank You!!!
• Tiffany Sent on 11/14/2017
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  Terry is very professional and answers all the questions that you have. She has been planning our family vacations for years! She offers valuable feedback as for planning, activities, and and does a great job in finding out what it is you are looking for in your vacation!

  Terry is very professional and answers all the questions that you have. She has been planning our family vacations for years! She offers valuable feedback as for planning, activities, and and does a great job in finding out what it is you are looking for in your vacation!

  Terry's Travel's reply:

  It is always a pleasure working with you--completely enjoyed helping you with the details of your Vow Renewal & so looking forward to helping you again in the future! Congratulations on your 10th Anniversary!!! Thank You!!!
• Darlinda M. Sent on 01/16/2024
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  Beware of Terry's Travel Company

  Beware of Terry's travel agency services! Our friend's bachelorette weekend turned into a nightmare due to her incompetence and lack of assistance. From the beginning, Terry seemed uninterested after securing our payment for booking the resort and flights. She did not provide any guidance on activities or excursions, leaving us to plan everything ourselves. Even worse, and most important, when issues arose with hotel rooms and flights for several ladies in the group including the bride, she was utterly unhelpful, claiming there was nothing she could do.
  
  Throughout the entire process, Terry never checked in to ensure our concerns were resolved, demonstrating a complete disregard for customer satisfaction.
  
  If you're expecting a travel agent to enhance your experience and provide support, Terry is not the right choice. Save yourself the stress and disappointment – consider alternative options for your travel needs. Terry's lackluster service falls far short of what one should expect when entrusting someone to curate a special and memorable trip. Don't make the same mistake we did.

  Beware of Terry's travel agency services! Our friend's bachelorette weekend turned into a nightmare due to her incompetence and lack of assistance. From the beginning, Terry seemed uninterested after securing our payment for booking the resort and flights. She did not provide any guidance on activities or excursions, leaving us to plan everything ourselves. Even worse, and most important, when issues arose with hotel rooms and flights for several ladies in the group including the bride, she was utterly unhelpful, claiming there was nothing she could do.
  
  Throughout the entire process, Terry never checked in to ensure our concerns were resolved, demonstrating a complete disregard for customer satisfaction.
  
  If you're expecting a travel agent to enhance your experience and provide support, Terry is not the right choice. Save yourself the stress and disappointment – consider alternative options for your travel needs. Terry's lackluster service falls far short of what one should expect when entrusting someone to curate a special and memorable trip. Don't make the same mistake we did.

  Terry's Travel's reply:

  Thank you for taking the time to share your feedback regarding your recent travel experience. We sincerely apologize for any inconvenience you may have faced with the hotel room & potential flight issues due to weather-related conditions.
  
  We understand that the bedding in the accommodation did not meet your expectations, & we genuinely regret any disappointment this may have caused. Unfortunately, the hotel does assign rooms based upon availability at the time of check-in, & we do apologize for any inconvenience caused.
  
  Regarding the potential flight issue due to weather related conditions, we want to assure you that all concerns are taken seriously. The flights in question were being monitored, & it is our understanding that although delayed, those flights did arrive at their respective destinations.
  
  While we do aim to provide accurate & timely information, we will review our processes to ensure such misunderstandings are minimized in the future. Your feedback is invaluable, & if you have additional details to share, I do ask that you please contact me at 281-855-3067.
  
  Once again, we apologize for any inconvenience & appreciate your feedback as it helps us enhance the overall travel experience for our clients.