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The Album Room Reviews

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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
31 Reviews
98% recommend it
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Awards

31
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
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    Esther F. Sent on 12/07/2020
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    Dream Album

    Honestly, I found The Album Room through a Google search, and the website was so inviting, I made an appointment to meet Pippa, the owner. As the pandemic was in full swing, we met via Zoom, and by the time the meeting was over, I knew I would work with Pippa. She was thoughtful, creative, and willing to help me put together a truly unusual album that reflected not only the beauty and unprecedented nature of a wedding in a New York City park during the pandemic, but the love story that brought my son and his amazing wife together.
    I must admit, I was not the easiest client. I changed my mind often. I added pictures. I changed pictures. I changed the crop on pictures. I asked for last minute retouching. I had a really unique album that didn't fit any mold. And Pippa supported it all and was the perfect partner in pulling together a truly magical book of memories. I had a blast with her and the final product is a work of art. You would be very lucky to work with Pippa. The Album Room is a treasure.
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    Pam Sent on 02/15/2018
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    If you're looking for a beautiful, high quality wedding album, The Album Room is the place to go! Pippa and her team created a layout that told our wedding story perfectly and they were so easy to work with. My husband and I LOVE our album!
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    Janely Sent on 02/12/2017
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    I ordered two albums (Vogue & Picture Book) for my wedding/trash the dress portraits. For my wedding pictures, I chose the Vogue Album... It was my favorite Album!!! Just amazing and gorgeous. The albums are a bit pricey but you are paying for EXCELLENT quality! Please remember that you are investing in something that besides being a gorgeous it is also long lasting and well made.

    I worked with two different people throughout the process (Kylie & Lexi). The main reason why I ordered was because of how patient/kind Kylie was with me. I went to visit her three times before I made my decision. Every single time I saw her, she gave me her undivided attention and walked me through the process. She worked with me in narrowing down all my pictures and was always open to my thoughts and suggestions. So besides the fact that you get an amazing album--- their customer service is top notch. Lexi is also wonderful but I worked with her at the end of my process. When I picked up my albums, I met with Pippa (owner) who is adorable and you can tell she absolutely has a passion for what she does.

    So don't think twice and reach out if you are looking for an amazing album! Just amazing!
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    Jeannette W. Sent on 05/31/2019
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    Album for my daughter

    After seeing an ad for the Album Room in the NYT I called Pippa to explore ideas for designing a wedding album for my daughter. Although I live miles away, working with The Album Room could not have been more seamless. Pippa is a good communicator and talented designer. The whole process was quite easy and the end result was beautiful.

    Jeannette, mother of the bride
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    E Sent on 01/22/2015
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    Excellent company with tons of creativity, great vision for what I wanted and was patient with me as I made choices
  • User1988523 Sent on 12/29/2014
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    Very friendly and helpful staff. I loved how quickly I got feedback and could feel their excitement of putting this album together for my husband and I. Was a wonderful experience and the final album is a piece of art!
  • User1659590 Sent on 06/12/2014
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    Pippa and her team are phenomenal - we did an engagement photo shoot with Craig Paulson Photography (also wonderful & recommended by the way) and decided to get an album to commemorate all the great fun shots we took around Central Park. There were so many great photos to choose from but The Album Room was able to edit them into a cohesive flowing "story" and lay them out beautifully. I never would have been able to design something like this on my own. It was fast and convenient with online reviewing or in-person, and the end result was fantastic. I loved it so much I'm having them do another album for me from one of our wedding events!
  • User2103611 Sent on 04/21/2015
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    Absolutely wonderful to work with and the quality of service is beyond expectation.
  • User1569522 Sent on 03/28/2014
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    This review is for the Album service, not the photography of the wedding itself. Pippa and her team are super professional. They made the process of putting the album together easy and accessible and the outcome is beautiful. Would recommend to anyone looking to make an album of a life time.
  • User1565325 Sent on 03/24/2014
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    The team at The Album Room was so helpful in making my wedding album come to life. They were extremely patient, talented and so friendly, through all stages of the process. I highly recommend them to anyone looking for a beautiful and timeless wedding album.
  • User1761605 Sent on 08/12/2014
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    We worked with The Album Room to create our wedding album - and they were AMAZING! The whole process was easy and fun, and the entire staff were enthusiastic, responsive, and very easy to work with. Our final product (a leather bound wedding album meant to display on our coffee table) was phenomenal. We would highly recommend using The Album Room to create your own albums!
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    Janet Sent on 11/12/2013
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    The Album Room designed and produced wedding photo albums for me. I ordered one for myself, one for my parents and one for my in laws. Pippa and Michelle were extremely professional and a pleasure to work with. Their layouts came out beautifully, as did the actual albums. The end results were very high quality across the board.
  • User2069973 Sent on 03/18/2015
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    I worked with Kylie to make my wedding album. She was a true pleasure to work with. Kylie was very patient with all my layout edits and always went above and beyond to make sure I would be happy with the finished product. She was extremely attentive to detail, which was so important in creating the wedding album of my dreams. I highly recommend working with Kylie when you create your wedding album. She is professional, yet very friendly and sweet at the same time, and easy to work with. It's clear that she will go above and beyond to make sure her clients love their wedding album. She made the entire process a lot of fun. The final product is absolutely beautiful! The album is top quality and will last a life time. I couldn't be more happy with my wedding album.

    The Album Room's reply:

    Kylie you're the best. I love this review, everything is true. Thank you for all your hard work. Pippa
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    Lauren Sent on 03/26/2014
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    I can't say enough good things about The Album Room. It took us a year after our wedding to get our act together to do an album, but I'm so glad we did and I'm so glad we used The Album Room to do it. We chose the full service option and the process was easy, organized and fun. We brought in far too many images and a vague idea of what we wanted, and they were somehow able to take that and turn it into a beautiful, coherent album. Their album options are gorgeous, and Pippa and Michelle are a dream to work with. They even use software that lets you preview your album online so you can review it and give feedback on your own schedule. I know so many people who spent a ton of money on their wedding photographer, only to do nothing with the images after the wedding was over. The Album Room made it so easy to avoid that fate. I would recommend them highly.
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    Leonora Sent on 06/19/2015
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    We chose The Album Room to create a wedding album for us and are so pleased with the final product. We live in Seattle and they are located in NYC, but we had no trouble communicating via phone and email and we love the gorgeous, traditional, matted album that they put together. Kylie provided tons of helpful advice along the way and we couldn't be happier with the final result -- exactly the quality, classic album we were looking for. Highly recommended.
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    Ipek Sent on 03/17/2015
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    I would highly recommend The Album Room for your wedding album and more. Pippa is wonderful... She is professional, responsive, resourceful, knowledgeable and so is her team. My husband and I got married in MN but live in NY so wanted to have our wedding album done in NY. Through our search we decided to use The Album Room. During the album prep I was demanding, extremely hands on and picky in the layout of the album and each and every detail that I requested was met with great service and was accommodated and executed timely at great standards. Our album turned out amazing and after 5 years everytime we look at it, it still takes our breath away. Over the years we have worked with Pippa's husband Craig Paulson who is an amazing photographer. Craig is our family photographer and has been capturing priceless moments of our growing family now with 2 kids. We can't thank Craig and Pippa enough and look forward to working with them for years to come.
  • User2053317 Sent on 02/27/2015
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    I worked with the Album Room on my wedding album and used their full service design services. They did such a beautiful job on the album, we were just blown away by the final product. The layouts they created were just beautiful and really highlighted some interesting and unique aspects of our wedding photos that we would have never thought to do on our own. We also loved how their album design was a bit more modern and editorial in style than what you find at a lot of other places. Kylie was an absolute pleasure to work with, she is so sweet and you can tell she absolutely loves helping couples make an album that is perfect for them and that they will treasure for a lifetime.
  • User1516472 Sent on 01/23/2014
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    Pippa at the "Album room" was a pleasure to work with! Great job guys. After three tries one my own, I finally reached out to Pippa and could not be happier with the results. I have love my wedding album and have already passed on three girlfriends who wanted the same result with theirs.

    Beautiful and patient company that really listens to what you need.

    Thanks again Guys.
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    Christine Sent on 01/02/2013
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    Creating my DIY wedding album at The Album Room was a wonderful experience. I was looking for a place with top quality albums and a straightforward process of creating my own. The Album Room provided both of those elements in addition to excellent service. My family and I are thrilled with our Jorgensen Digital albums-- the leather album cover is beautiful and the pictures look perfect. I was very pleased with the whole process, and I look forward to making more albums in the future with The Album Room.
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    Ann H. Sent on 04/26/2021
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    Beautiful album and professional design

    Pippa is terrific to work with - professional and knowledgeable about her trade. She took our wedding photos and created the perfect story in the layout and choosing which photos to make larger, smaller etc. I didn't change a thing! We were very pleased with the finished product - a gorgeous faux leather album that will last a lifetime. We would definitely recommend the Album Room to others!
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    Clare Sent on 07/08/2015
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    The Craig Paulson Team are like family. The services they provide are so personalized and their approach, friendly and professional. We will be using Craig for any future photography needs.
  • User1575888 Sent on 04/04/2014
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    Pippa is absolutely wonderful! She was incredibly responsive, patient through multiple revisions, and, importantly, friendly! They are very talented in telling a story with your photos. The finished product is amazing quality - from the photos to the actual structure of the album. We absolutely love our album!

    I will say, though, they are pricey! That being said, I think it was worth every penny.
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    C Sent on 01/08/2014
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    We worked with the album room to put together our wedding album and two parent albums. They were really easy to work with and I loved their album choices. They also have a very conveniently located showroom in union square where you can see all the different album choices. They color corrected my pictures for the album and I couldn't be happier with the product. They were very receptive and patient with the changes I had to the layout (and we went through many rounds of changes). They were very responsive and there was always a quick turnaround. You really get what you pay for with wedding albums. I tried to put my own album together, but it doesn't hold a candle to what they could do for me. It was definitely an investment, but something we'll have forever. I highly recommend them.
  • User1452419 Sent on 11/25/2013
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    We used the Album Room to create our wedding album from our photographer's photos since she was based in Mexico and wasn't able to produce a professional album. From start to finish, the Album Room was an absolute pleasure to work with and exceeded expectations at every step. They have a wide range of books/packages available to fit most budgets. They are extremely talented and offered great advice. The end product is something we never would've been able to create on our own. It is gorgeous and we can't wait to show it to all of our friends and family!
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    Kate Sent on 02/26/2015
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    Craig Paulson is a fantastic photographer. We loved working with him and we LOVED the photos. We have finally gotten around to finishing our wedding album and the Album Room was fantastic. They let you do a lot of the work yourself to cut cost and support you throughout the entire process.
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