The American Hotel, Freehold Reviews

Reviews
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4.8 out of 5 rating
4.8
Excellent
81 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating



+49
User photos

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Yuridia Sent on 06/01/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect Venue, Perfect Wedding!
Every bride (& groom) knows how difficult planning a wedding has been during this pandemic. From postponing to cutting the guest list down to making sure Covid-19 safety guidelines are followed, you name it! It's been stressful! However, when you have vendors who work with you & understand you, it eases the wedding planning! The entire team at the American Hotel (especially Jim!) did just that! From day one, they answered every email/phone call and were so understanding when we postponed our 2020 wedding date. Jim was able to move our wedding date from October 3rd, 2020 to May 15th, 2021 without a problem or any additional fees! He worked with us every step of the way to make...Every bride (& groom) knows how difficult planning a wedding has been during this pandemic. From postponing to cutting the guest list down to making sure Covid-19 safety guidelines are followed, you name it! It's been stressful! However, when you have vendors who work with you & understand you, it eases the wedding planning! The entire team at the American Hotel (especially Jim!) did just that! From day one, they answered every email/phone call and were so understanding when we postponed our 2020 wedding date. Jim was able to move our wedding date from October 3rd, 2020 to May 15th, 2021 without a problem or any additional fees! He worked with us every step of the way to make sure our wedding was perfect! I was so worried and nervous but he assured me everything would be just fine! We were allowed to invite 95 guests, use the dance floor, and have a family style cocktail hour in the main reception room. My guests danced all night, enjoyed the food/drinks, and followed Covid-19 safety guidelines when necessary. I'm happy to share that no one tested positive after our wedding! Thank you American Hotel & Jim for working so diligently during these stressful times to make my dream wedding happen! -
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Kathy Sent on 09/15/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
One of the Best places for a Wedding, A+++ service and Great AtmosphereOne of the Best places for a Wedding, A+++ service and Great Atmosphere -
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Leanne Sent on 08/09/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We did not have our reception here, but we did stay here on our wedding night with ALL of our friends. We had almost the entire hotel booked, and it was a blast. The service was wonderful, they put all of the welcome bags I made in each hotel room before our guests arrived. The rooms were great and everyone had nice things to say about their stay. The bar was open after our reception and we had a great time continuing the celebration here. After the bar was closing, since it was summer and a beautiful night - we spent the rest of the evening on their beautiful outside patio. This was a great choice for our guests!We did not have our reception here, but we did stay here on our wedding night with ALL of our friends. We had almost the entire hotel booked, and it was a blast. The service was wonderful, they put all of the welcome bags I made in each hotel room before our guests arrived. The rooms were great and everyone had nice things to say about their stay. The bar was open after our reception and we had a great time continuing the celebration here. After the bar was closing, since it was summer and a beautiful night - we spent the rest of the evening on their beautiful outside patio. This was a great choice for our guests! -
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Jessee Sent on 04/09/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This was the first spot we checked out for our wedding. Needless to say every other spot we paid a visit to always made us compare it to American Hotel and it fell short. Our wedding was on April 5 2014 and we couldn't have wished for anything better. American Hotel is awesome.This was the first spot we checked out for our wedding. Needless to say every other spot we paid a visit to always made us compare it to American Hotel and it fell short. Our wedding was on April 5 2014 and we couldn't have wished for anything better. American Hotel is awesome. -
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Lauren Sent on 05/10/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our perfect wedding.
It was a pleasure working with jim. We loved his personality and we really clicked with him. Our original date was 9/12/2020. But due to covid we had to pick the new date of 5/8/2021. When it was about 4 months prior to our original date Jim was very easy to work with his said If you want to postpone the wedding it was all good and when we were ready to pick our new date and don’t rush. He said Whenever we were ready , we were ready. So we picked Mother’s Day weekend so it be something special for our moms to watch us get married (even though we really legally still got married 9/12/2020) fast forward...It was a pleasure working with jim. We loved his personality and we really clicked with him. Our original date was 9/12/2020. But due to covid we had to pick the new date of 5/8/2021. When it was about 4 months prior to our original date Jim was very easy to work with his said If you want to postpone the wedding it was all good and when we were ready to pick our new date and don’t rush. He said Whenever we were ready , we were ready. So we picked Mother’s Day weekend so it be something special for our moms to watch us get married (even though we really legally still got married 9/12/2020) fast forward to our special day.
Jim made everything perfect. Even our guest were blown away. We actually didn’t do a night time wedding. We did a champagne brunch wedding which I highly recommend. It’s basically almost the same as the night time with some changes but half the price! My husband and I love brunches and when I first seen this venue I love the vintage feel of it and when I see the brunch buffet I knew that’s what we would want. We absolutely loved our wedding and Jim is the best and knows what he is doing.
From the front you wouldn’t think it’s a venue but when you come in the back entrance that’s where the magic begins. Our ceremony room was perfect the vibe in there is just amazing the. Next door was the ball room were the cocktail and brunch was which is a gorgeous room. This place is a gem and I’m glad I came across it about 3 years ago when my mom and I always went to breakfast at the metropolitan cafe and we always wondered what the American hotel was. And that first step in there and I fell in love and it was the first venue I seen and the only one because I knew this is where I wanted my wedding! Thank again again Jim for everything !❤️-
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+18 photos
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Brooke Sent on 12/22/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
McGregor Wedding 12/7/19
Our wedding took place on December 7, 2019, at the American Hotel. Joy & Jim were extremely professional, accommodating, helpful and attentive throughout the entire planning process. Our wedding day was absolutely perfect! The ceremony was beautiful, the reception was a blast- and everything went off without a hitch! We booked an appointment to look at the American Hotel for our venue about two weeks after getting engaged. We met with Joy and she was so welcoming, informative, and not pushy at all. We immediately felt comfortable with her and knew this was where we would have our wedding. We came back with our parents shortly thereafter, had dinner at the Market Yard Grille and were blown away by...Our wedding took place on December 7, 2019, at the American Hotel. Joy & Jim were extremely professional, accommodating, helpful and attentive throughout the entire planning process. Our wedding day was absolutely perfect! The ceremony was beautiful, the reception was a blast- and everything went off without a hitch! We booked an appointment to look at the American Hotel for our venue about two weeks after getting engaged. We met with Joy and she was so welcoming, informative, and not pushy at all. We immediately felt comfortable with her and knew this was where we would have our wedding. We came back with our parents shortly thereafter, had dinner at the Market Yard Grille and were blown away by how wonderful the food was. Joy and Jim arranged for us to do a menu tasting along with four guests. We were set up in a private room, provided a full bar, and family style dishes. Everything was phenomenal! Every question we had was answered promptly- every request was fulfilled- and the day of our wedding I knew I had absolutely nothing to worry about. We cannot thank Jim & Joy enough for making our special day PERFECT! We would highly recommend the American Hotel for a wedding!
In addition, the entire staff was amazing. Pat at the front desk was a doll, the waiters and waitresses were great, bartenders had everyone's drinks down and kept them coming- we could not have asked for a better day!-
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+5 photos
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Jaimie Sent on 11/11/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The American Hotel = Outstanding!
My husband and I got married in March 2019. When we first started researching wedding venues, we were looking for three big elements: a large dance floor, great food and an adequate number of bathroom stalls! We ended up looking at about eight venues before booking in March 2018. From the moment you walk into a venue, you do get a feeling of how a wedding would play out; and when we walked into The American Hotel, we knew we had found the perfect place. We first met with Joy and she showed us around the various ballrooms and the hotel rooms upstairs. The following Sunday, we went to the brunch buffet to try the food before booking –...My husband and I got married in March 2019. When we first started researching wedding venues, we were looking for three big elements: a large dance floor, great food and an adequate number of bathroom stalls! We ended up looking at about eight venues before booking in March 2018. From the moment you walk into a venue, you do get a feeling of how a wedding would play out; and when we walked into The American Hotel, we knew we had found the perfect place. We first met with Joy and she showed us around the various ballrooms and the hotel rooms upstairs. The following Sunday, we went to the brunch buffet to try the food before booking – but when we sat down in the Majestic Ballroom, with its’ gold interior and beautiful crystal chandeliers, we knew this place was totally us! We ended up using all of the three rooms for our ceremony, cocktail hour and reception; and reserved all of the available hotel rooms for our family and friends. After booking, Joy and Jim were basically my wedding gurus. I always ask a lot of questions and I think I broke a new record when it came to wedding planning. Thankfully, Jim and Joy really knew how to handle an anxious bride-to-be - they are true professionals and excel in the wedding industry! I can honestly say that if anything did go wrong at our wedding – we had absolutely no clue. Everything was beautiful and exactly the way it was discussed in the many emails and meetings. And, all of the supporting staff members that helped during our wedding did a great job! We really cannot thank Jim and Joy enough for all that they did in making our wedding unforgettable! -
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Stephanie Sent on 10/09/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutley amazing!
My husband & I got married here on September 27 2019. From the first meeting with Joy we knew we picked the right place . We we’re having a wedding on the smaller side & were a little nervous that we may not have been able to find a place. The first meeting with Joy she reassured us they would be able to accommodate us without a problem. Throughout the year & half of planning Joy was an absolute pleasure to work with. She always got back to emails & phone calls. The things I wasn’t sure she made sure to explain it through & set up any appointments . We also worked with Jim for our wedding &...My husband & I got married here on September 27 2019. From the first meeting with Joy we knew we picked the right place . We we’re having a wedding on the smaller side & were a little nervous that we may not have been able to find a place. The first meeting with Joy she reassured us they would be able to accommodate us without a problem. Throughout the year & half of planning Joy was an absolute pleasure to work with. She always got back to emails & phone calls. The things I wasn’t sure she made sure to explain it through & set up any appointments . We also worked with Jim for our wedding & we couldn’t have asked for anyone better . We first met him at our tasting which we were blown away with how much we were able to preview that day. The week before when I sat with him & went over the floor plan he took the time to go over timelines & every possible option . On the day of our wedding he was there to help with every detail from helping set up the tables to the exact layout we wanted to calming my nerves before the ceremony as I was starting to feel overwhelmed he was my right hand man. I wish we could go back & do our wedding all over again because we loved every minute of it. I recommend everyone to look at the American Hotel for any event you may be having. The staff is incredible, the food was absolutely delicious. -
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Arelys Sent on 06/26/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect Venue for Son's wedding & overnight rooms for our guests!
1) VENUE/FOOD: What an amazing venue American Hotel is! The ballrooms for were the perfect size for our son & daughter-in-law's 180 guest wedding. It was not tight or empty looking. It was just wonderful. The guests raved about the cocktail hour & all the different stations that were offered. The outdoor patio was open to us during the Venetian /Dessert Hour and the day/night was beautiful so we enjoyed it. The service we received was flawless. All the wait-staff was attentive and courteous. Our guests couldn't stop talking about how well they were treated & how delicious the food was.
2) The Maitre'd Jim was amazing. He kept me, mother of the groom, calm & was very...1) VENUE/FOOD: What an amazing venue American Hotel is! The ballrooms for were the perfect size for our son & daughter-in-law's 180 guest wedding. It was not tight or empty looking. It was just wonderful. The guests raved about the cocktail hour & all the different stations that were offered. The outdoor patio was open to us during the Venetian /Dessert Hour and the day/night was beautiful so we enjoyed it. The service we received was flawless. All the wait-staff was attentive and courteous. Our guests couldn't stop talking about how well they were treated & how delicious the food was.
2) The Maitre'd Jim was amazing. He kept me, mother of the groom, calm & was very reassuring about our collective vision & details being taken care of. He made the place run very very smoothly. Jim was very in tune with everything that evening, & kept the night moving at a nice comfortable pace for our guests, & especially the bride & groom. 2b) Vendors: we had a cigar bar during the dessert hour in the smaller ballroom & out on the patio, & it seemed like they have been working together for years, because they were so welcoming to our vendor!
3) Joy, the Event Sales Mgr - worked tirelessly to make the couple's dream wedding come true. She was very very responsive to our needs. She kept everyone in the loop & reassured me that everything would be perfect – and it was! She was very instrumental in coordinating all the vendors, without having to bother the bride/groom. Joy was very helpful & a pleasure to work with.
4) The HOTEL: We were blessed to have both families staying at the American Hotel -- all 20 rooms (including the bride/groom). What a pleasure it was to work with everyone at the front desk. From my favorite person, Liz, she had me updated with who was staying, what rooms were checked in, etc. Most of the family stayed 2 nights. The rooms are SUPER SUPER clean and comfortable! Totally updated yet had the vintage feel. The hotel was rocking in the evening, & the outdoor seating/tables were so much fun. At the front desk, Liz, Cindy, Norma, & all the staff at the front were awesome! With so many family members all wanting to know where everyone was, these ladies were patient, considerate, helpful & always happy to help! WE thank them all from the bottom of our hearts. 4b) The Lobby Bar & grille staff were amazing. The nightlife was fun, energetic, & exciting. All our guests said they would come back to Freehold & stay at the American, because they never knew how much fun & inviting it was!
5) Housekeeping: You can’t find a nicer bunch of ladies…..having 20 rooms with multiple families, made it great for us, most of the times we kept the doors open like one big family and come & go between rooms without a problem. The housekeepers were very patient with us and did a fabulous job keeping the place looking great -- especially the two that took care of the bridal suite. They scattered rose petals on the bed & bathroom f their suite and made it very romantic. This special service is something you might not get at a chain hotel.
RECAPT: All in all, every single one of our guests was thrilled with every aspect of the cocktail hour, reception, Viennese /cigar hour, after party at the lobby lounge/bar, & the Farewell breakfast the next morning. Our two families came together to celebrate our children’s marriage & could not have asked for a more beautiful and welcoming place. We are grateful to all those who made this day / weekend so memorable! We honestly didn’t have much to worry about, except getting to the Church on time! THANKS again for a super job well done!
We hope to visit your beautiful establishment, American Hotel again in the near future. Your team certainly makes this hotel feel more like a home and it was just PERFECT for our families to come together & get to know each other and create new friendships and memories. I believe I can speak for both the bride / grooms families when I say we are extremely satisfied with the special treatment we all received. Joy & Jim, this special day would not have been possible if it were not for your attention to detail & personal service…. THANK YOU from the Pedroso-Read families!
Again, thanks, and we hope to see you again. Arelys Constenla (Mother of the Groom-Pedroso)
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+4 photos
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Kerry Sent on 11/12/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
11.03.2018
We had our wedding ceremony and reception here, and everything went perfectly. Joy was an amazing resource for the months leading up to the wedding. On our wedding day, Jim kept us organized and on time. Our guests loved the food and the day was perfect!We had our wedding ceremony and reception here, and everything went perfectly. Joy was an amazing resource for the months leading up to the wedding. On our wedding day, Jim kept us organized and on time. Our guests loved the food and the day was perfect! -
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Erin Sent on 11/11/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our Wedding - Amazing!
We can't say enough good things about The American Hotel! Everyone loved the food and three beautiful rooms. Everything ran smoothly and on time. We would highly recommend this venue for your wedding.We can't say enough good things about The American Hotel! Everyone loved the food and three beautiful rooms. Everything ran smoothly and on time. We would highly recommend this venue for your wedding. -
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Jessica Sent on 09/21/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Joy and Jim were a great team every step of the way! From the intial tour of the venue down to the day after the wedding, the whole experience was smooth, happy and easy! They took all of the stress out of wedding planning and really truly made us feel like they not only were the best at their job, but that they were doing all of this just for us! All we had to do is give them vendor info, and drop off our centerpieces and wedding items and then Jim took my vision and turned it into the most beautiful room I’d ever seen. Every expectation was exceeded! Wish we could have a reception like that every weekend now!
Thank you thank you thank you!Joy and Jim were a great team every step of the way! From the intial tour of the venue down to the day after the wedding, the whole experience was smooth, happy and easy! They took all of the stress out of wedding planning and really truly made us feel like they not only were the best at their job, but that they were doing all of this just for us! All we had to do is give them vendor info, and drop off our centerpieces and wedding items and then Jim took my vision and turned it into the most beautiful room I’d ever seen. Every expectation was exceeded! Wish we could have a reception like that every weekend now!
Thank you thank you thank you! -
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Donna Sent on 04/27/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I cannot say enough good things about the American Hotel. I just got married there and Joy and Jim are the most wonderful people to deal with. Always pleasant and accommodating. Our wedding day went off perfectly. Everyone loved the food and the service was impeccable. I am still getting fantastic feed back from my guests. No one wanted to leave, they had such a great time. I highly recommend the American Hotel for any event!I cannot say enough good things about the American Hotel. I just got married there and Joy and Jim are the most wonderful people to deal with. Always pleasant and accommodating. Our wedding day went off perfectly. Everyone loved the food and the service was impeccable. I am still getting fantastic feed back from my guests. No one wanted to leave, they had such a great time. I highly recommend the American Hotel for any event! -
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Rosemary Sent on 02/21/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The American Hotel is a boutique hotel with a great vibe. The staff was fantastic. Jim and Joy made everything so easy. The space was great, food was great and the staff was top notch. Loved loved loved it!The American Hotel is a boutique hotel with a great vibe. The staff was fantastic. Jim and Joy made everything so easy. The space was great, food was great and the staff was top notch. Loved loved loved it! -
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Brittany Sent on 10/22/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The venue was PERFECT! The staff was all very nice and accommodating. Joy was always so friendly to work with and helpful and Jim was phenomenal! He not only did everything he could to make our day extra perfect but he was also so kind and accommodating to my handicapped uncle, which meant so much. All our guests also have been saying how beautiful the venue was and how great and fun our wedding was. Thank you soo much to everyone at the American Hotel!!The venue was PERFECT! The staff was all very nice and accommodating. Joy was always so friendly to work with and helpful and Jim was phenomenal! He not only did everything he could to make our day extra perfect but he was also so kind and accommodating to my handicapped uncle, which meant so much. All our guests also have been saying how beautiful the venue was and how great and fun our wedding was. Thank you soo much to everyone at the American Hotel!!-
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+5 photos
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Heather Sent on 10/13/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
From the minute we saw this place it just had a charm about it that we knew we wanted for our wedding day. Joy and Jim couldn't have been more amazing throughout the planning and wedding. They were quick to respond and answer questions and were accommodating to our schedules. The food was out of this world and people are still talking about the food and venue! Our wedding was such a hit because of the place and people working there!From the minute we saw this place it just had a charm about it that we knew we wanted for our wedding day. Joy and Jim couldn't have been more amazing throughout the planning and wedding. They were quick to respond and answer questions and were accommodating to our schedules. The food was out of this world and people are still talking about the food and venue! Our wedding was such a hit because of the place and people working there! -
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Debbie Sent on 07/26/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had the wedding that we wanted with the fabulous guidance and direction from Joy and Jim. Every detail was followed up, food was superb and as the bride I didn't have one worry!!We had the wedding that we wanted with the fabulous guidance and direction from Joy and Jim. Every detail was followed up, food was superb and as the bride I didn't have one worry!! -
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David Sent on 07/21/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding was great. Staff was attentive and professional. Joy and Jim handled everything with precision.Wedding was great. Staff was attentive and professional. Joy and Jim handled everything with precision. -
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Amanda Sent on 07/17/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Joy and Jim made my wedding day absolutely flawless and they were a pleasure to work with! My husband and I picked the American Hotel for two main reasons, the fact that it was a hotel and also a full service restaurant. My theory is that the food is better at a wedding when the kitchen has a restaurant, so I know the food is fresh and cooked to order. Well I couldn't have been more spot on. The food was unbelievable. I received so many compliments on the cocktail hour, and the reception food. The fact that we were able to go to the bar after the wedding, and then just walk upstairs to our rooms made the...Joy and Jim made my wedding day absolutely flawless and they were a pleasure to work with! My husband and I picked the American Hotel for two main reasons, the fact that it was a hotel and also a full service restaurant. My theory is that the food is better at a wedding when the kitchen has a restaurant, so I know the food is fresh and cooked to order. Well I couldn't have been more spot on. The food was unbelievable. I received so many compliments on the cocktail hour, and the reception food. The fact that we were able to go to the bar after the wedding, and then just walk upstairs to our rooms made the entire night so much more fun! If I could do it all again, I would still have my reception at The American Hotel. The service, food and accommodations were first class! -
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Ashley Sent on 07/14/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I had our brunch wedding reception at the American Hotel May 20, 2017. We had a vintage (1950's) themed wedding with *lots* of DIY (my husband and I made all the centerpieces, bouquets, cake topper, place settings, remembrance display, and favors). Joy was a pleasure to work with, she helped us arrange our many DIY pieces and Jim helped to design a beautiful layout. We weren't sure exactly how it would all come together but when we walked in after the ceremony, the space looked magnificent - it captured our theme better than we had hoped it would. Jim & Joy took care of last minute hick ups (including but not limitef to my parents inviting...My husband and I had our brunch wedding reception at the American Hotel May 20, 2017. We had a vintage (1950's) themed wedding with *lots* of DIY (my husband and I made all the centerpieces, bouquets, cake topper, place settings, remembrance display, and favors). Joy was a pleasure to work with, she helped us arrange our many DIY pieces and Jim helped to design a beautiful layout. We weren't sure exactly how it would all come together but when we walked in after the ceremony, the space looked magnificent - it captured our theme better than we had hoped it would. Jim & Joy took care of last minute hick ups (including but not limitef to my parents inviting some last minute guests confusing the seating) & worked with us (while we were planning the wedding from across the country) to make our day one we won't soon forget! The food was fantastic and everyone had a lovely time. We were treated with respect and genuine care, I would highly recommend this venue!! Not only is it beautiful and the people fantastic, but the best part was they were able to work within our budget and honestly they went far beyond what I'd expect from any venue. -
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Gia Sent on 12/06/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We took a look at several venues before choosing The American and we're so glad we did.
Both Joy and Jim (he's hilarious!) were stellar in both the planning stages of our wedding and the execution. Our guests were stunned by the how beautiful the venue was but mostly by the exceptional food! Wow, the spread was incredible, delicious, and there was A LOT of it! Guests are still raving about it a month later!
Every part of our wedding went off without a hitch except for one detail but the staff went above and beyond to make it right.
It was also great to have the hotel rooms within this venue so that...We took a look at several venues before choosing The American and we're so glad we did.
Both Joy and Jim (he's hilarious!) were stellar in both the planning stages of our wedding and the execution. Our guests were stunned by the how beautiful the venue was but mostly by the exceptional food! Wow, the spread was incredible, delicious, and there was A LOT of it! Guests are still raving about it a month later!
Every part of our wedding went off without a hitch except for one detail but the staff went above and beyond to make it right.
It was also great to have the hotel rooms within this venue so that guests wouldn't have to drive after the reception if they didn't want to. Rooms are great. We loved the bridal suite.
Highly recommended!
Thank you Joy, Jim, and the rest of the staff which gave us an outstanding wedding experience!
Gia and Mike xo -
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Kimberly Sent on 11/13/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing service for our wedding!Amazing service for our wedding! -
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Stephanie Sent on 11/12/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I got married at the American Hotel yesterday and everything was PERFECT! This is such a beautiful and unique venue. The chandeliers, fireplaces, and decor make the hotel feel so elegant and classic. The banquet manager Joy and maitre de Jim made wedding planning pleasant and stress-free. The day of the wedding, they made sure my husband and I were happy and fed all night. They worked well with my other vendors (dj, photographer, florist) to make sure that everything went smoothly from start to finish. I highly recommend this venue to anyone who wants to get married at a boutique hotel. We were able to move the party to the hotel bar after the reception, which stays open...I got married at the American Hotel yesterday and everything was PERFECT! This is such a beautiful and unique venue. The chandeliers, fireplaces, and decor make the hotel feel so elegant and classic. The banquet manager Joy and maitre de Jim made wedding planning pleasant and stress-free. The day of the wedding, they made sure my husband and I were happy and fed all night. They worked well with my other vendors (dj, photographer, florist) to make sure that everything went smoothly from start to finish. I highly recommend this venue to anyone who wants to get married at a boutique hotel. We were able to move the party to the hotel bar after the reception, which stays open until almost 2am. We were then able to go right upstairs to go to bed, instead of having to take a shuttle or drive home. The hotel rooms all look brand new and they were spotless. The hotel also serves continental breakfast in the morning, so it was nice to spend a little extra time with my guests before leaving in the morning. I wouldn't have changed a thing about my wedding at the American Hotel. We plan on going back for our anniversary! -
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Christine Sent on 11/12/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everything at the American Hotel is top notch. The wedding planners and staff are exceptional . They are phenomenal in every aspect of a wedding venue from planning to celebrating. I can't say enough good things about the entire staff. If you are thinking about having an event here don't hesitate it will be awesome!!! Thank you to everyone.
Sincerely, The Handoga's and The Finucane'sEverything at the American Hotel is top notch. The wedding planners and staff are exceptional . They are phenomenal in every aspect of a wedding venue from planning to celebrating. I can't say enough good things about the entire staff. If you are thinking about having an event here don't hesitate it will be awesome!!! Thank you to everyone.
Sincerely, The Handoga's and The Finucane's -
Quality of service
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Aradia Sent on 10/14/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Planning a wedding can be a very overwhelming experience, however, once we booked our date with The American Hotel, it got much easier! My husband and I found this little gem in Freehold for dinner one night for our dating anniversary, and the rest is history! We were shocked at the value of this venue, and were very pleased with the quality of our event. It was literally the best night of our lives! Joy was great and so helpful with all of my questions with planning, and Jim really did an amazing job pulling everything together the day of. I would highly recommend The American Hotel for any event!Planning a wedding can be a very overwhelming experience, however, once we booked our date with The American Hotel, it got much easier! My husband and I found this little gem in Freehold for dinner one night for our dating anniversary, and the rest is history! We were shocked at the value of this venue, and were very pleased with the quality of our event. It was literally the best night of our lives! Joy was great and so helpful with all of my questions with planning, and Jim really did an amazing job pulling everything together the day of. I would highly recommend The American Hotel for any event! -
Quality of service
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