The Bouqs Co. Reviews
Reviews
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Awards
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![Jess]()
Jess Sent on 08/20/2023Summer Blooms
The Bouqs Co website overall made for a simple online option for our nephews wedding! we purchased bouts, bridal bouquet and corsages as a wedding present for them. Overall everything was beautiful, but I would say they weren't exactly like the pictured offerings on the website. Still made for a beautiful wedding floral setup and we would still use them again.The Bouqs Co.'s reply:
Hi Jess!
Thanks for your kind words and thoughtful review!
We are glad to hear that you found our website easy to use and that the flowers made a beautiful addition to your nephew's wedding. It is an honor to have been a part of such a special day.
We appreciate your continued support and your feedback is always welcome. We are always working to improve our products and services, and your feedback helps us to do just that. We look forward to exceeding your expectations in the future!
All the best,
Ram@TheBouqsCo. -
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![Emma]()
Emma Sent on 07/06/2023Beautiful bouquets
A friend recommended this company for my bridal bouquets and they did not disappoint! It was so easy to order, the delivery was great, and the flowers were beautiful!The Bouqs Co.'s reply:
Hi Emma!
Thank you so much for leaving this wonderful review!
We are delighted to know that you found the flowers to be beautiful. Our team puts in a lot of effort to source the freshest and most vibrant blooms for our customers, and it warms our hearts to know that they exceeded your expectations. We appreciate your friend's recommendation and hope to have the pleasure of serving you again in the future. Congratulations on your special day!
Warm regards,
Faye@TheBouqsCo. -
![Delaney]()
Delaney Sent on 04/27/2023Pretty flowers! Minor hiccups
Bouqs co offers beautiful flowers at very reasonable prices. Our ordered was delayed one day after submitting a year in advance but the Bouqs team was highly responsive and refunded us a portion of our blooms that were browned a bit from the travel. However, I think the flowers still were beautiful and our guests loved them!The Bouqs Co.'s reply:
Hi Delaney,
We're delighted to have been a part of your wedding celebrations and want to extend our warmest congratulations to you and your spouse. We're glad to hear that we were able to address your concerns. Your feedback is greatly appreciated and will guide us as we strive to improve our products and services.
Warm regards,
Faye@TheBouqsCo. -
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![Trina]()
Trina Sent on 01/11/2023Their next day was 3 days later
I ordered flowers on Saturday to arrive Next Day, they did Not arrive Sunday, they did not arrive on Monday. They finally arrived on Tuesday. The flowers were fine, but in the future Costo online has deluxe ffresh flowers that I think are nicer and if they say next day they deliver next day. -
![Sofia]()
Sofia Sent on 12/10/2022best budget bouquet
For the bouquet that I had wanted for myself, it was $300 ish, but Bouqs made it happen for $120. The best deal, and the best quality of flowers, and it's arranged and wrapped for me! However, I did end up buying from Rose Farmers 2 dozen cream roses as well for $60 and buying my own ribbon to wrap around the bouquet to match my bridesmaid's ribbons as well. If you really want to save money as I did, make your own boutonnieres from craft florals at Michaels. I also did not like how there was no flexibility for delivery dates. I had to get my bouquet delivered the night before the big day and that, overall, kept the flowers fresh, but I would have like the delivery times and days to be more flexible.The Bouqs Co.'s reply:
Hi Sofia!
Congrats on your recent nuptials! We appreciate the feedback!
With wedding flowers, we want to ensure they arrive at their absolute best which is why they are delivered to our brides 2 days before. While this might seem inflexible, most of our brides can agree that it is enough time to make adjustments while still looking fresh and beautiful for the big day.
Thanks again for sharing your experience. We hope to exceed your expectations in the future!
Best regards,
Faye@TheBouqsCo. -
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![Rose]()
Rose Sent on 11/06/2022Flowers did not arrive on time! Disaster!
I would not recommend ordering online bouquets to anyone after my experience. I ordered them to be delivered 2 days in advance as instructed. Friday, they did not arrive as planned. Saturday morning, I got a delivery update that said the flowers would not arrive until Monday (my wedding was Sunday). I then had to rush to a local florist and basically beg them to create 8 bouquets, corsages and boutonnières in a few hours...not the kind of stress you want on your wedding weekend! I had hoped to save money by using Bouqs.com, but ended up spending about the same and supporting a local florist with the added stress of the missed delivery. I was grateful that Bouqs refunded me 100%, but I would recommend working with a local florist to any brides out there!The Bouqs Co.'s reply:
Hi Rose!
We are disheartened and sorry to hear about your experience with The Bouqs Co. This is certainly not the kind of experience we want you to have at your wedding.
We have a tight system that we follow for each of our wedding orders to ensure your packages arrive on time. When any orders are delayed or arrive late, we do our best to assess the situation and accommodate accordingly. Hence, we are so glad to hear that someone from our team was able to help with a satisfactory resolution.
Nevertheless, we take your feedback to heart! We will continue working on the highlighted areas to improve our processes and prevent... -
![Paola]()
Paola Sent on 10/14/2022Affordable beautiful flowers
Easy process! Delivered straight to my door, they bloomed just in time for my wedding.The Bouqs Co.'s reply:
Hi Paola!
We greatly appreciate the wonderful review! It was such a joy and an honor to have helped make your wedding special and beautiful. Thank you from the bottom of my heart for choosing The Bouqs Co. and for putting your trust in us. Wishing you a lifetime of love and happiness!
All the best,
Faye@TheBouqsCo.
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![Yana]()
Yana Sent on 10/03/2022Nice Bouquets
I ordered my bridal, bridesmaid, and groomsmen boutonnieres from Bouqs. I selected that these be delivered already put together. On the first day, the roses were still closed up, but did end up blossoming towards the big day. However, these bouquets did not last past the wedding day. I had hoped to preserve it, but towards the end of the night, the petals had started to turn brown. We got married on a Saturday and received the bouquets on Wednesday, even though I had asked for a Thursday delivery. If you are on a tight budget, I would recommend this company, but don't expect your florals to last very long.The Bouqs Co.'s reply:
Hi Yana,
We greatly appreciate your feedback! We take all reviews into consideration to help optimize the experience for all Bouqs Co. clients.
We are so glad we could be part of your special day and happy to hear that the arrangements you selected added to your event experience. However, the information regarding the longevity of the bouquets was very helpful information to discover. With our flowers being sent straight from our farm partners, they do require extra care as the stems are prepped and sent shortly after trimming.
The flowers should fulfill their blooming stages upon arrival and continue to remain fresh until ready to use on the big day! While our stems... -
![Jaymee]()
Jaymee Sent on 09/14/2022Wonderful flowers for my wedding!
WOW! I am absolutely thrilled with my purchase of flowers for my wedding! I opted out of having flowers for decor and only did bouquets, boutonnieres, and corsages. The bouquets were absolutely stunning, and I just rearranged the leftovers into a new bouquet (1.5 weeks old) and a lot of the flowers still look gorgeous. They arrived right on schedule. I highly recommend this company for affordable and high quality flowers!The Bouqs Co.'s reply:
Hi Jaymee!
We are so happy to hear you enjoyed your experience with The Bouqs Co.! We love to see that your florals were a success and we are so glad we could be a part of your special event. Thank you so much for taking the time to share your thoughts on The Bouqs Co.!
Warm regards,
Faye@TheBouqsCo. -
![Jasmine]()
Jasmine Sent on 09/11/2022Don’t Do It
This was the most stressful thing I dealt with during the whole wedding process. I was guaranteed my flowers originally 3 days before my wedding and then was contacted 2-3 weeks before my wedding saying that because of Labor Day, my flowers would get to me 2 days before my wedding. Expected delivery date came and my flowers were nowhere to be found. Had to go through FedEx to find out that since the flowers came from Columbia, they were stuck at customs in Memphis TN and they were hopeful they would arrive in time. The day before my wedding, I contacted FedEx again and was informed that they won’t make it in time. Had to go out and search for flowers and spend additional money to make it workThe Bouqs Co.'s reply:
Hi Jasmine!
Thank you for taking the time to share your feedback! This experience is certainly unacceptable and we can't apologize enough for any frustration that this has caused you. We understand that this is a massive disappointment, and absolutely would like to make things right. We see that you are working with one of our colleagues to find a resolution, if you could get back to us, it would really help in setting things straight.
Sincerely,
Faye@TheBouqsCo. -
![Amanda]()
Amanda Sent on 07/06/2022Received incorrect flowers
The shipping information for my flowers never showed up in my inbox, so I initially had to reqch out to Bouqs for tracking information. Half of the flowers arrived on time, the other half arrived a day late.
The flowers we received were in pretty good condition, with the exception of some of the greenery, which had wilted. However there was plenty to work with for our DIY aisle arrangements, and the premade bouquets and boutonnieres came in good shape.
The issue was that for the DIY arrangements, Bouqs sent the package in the wrong color. The flowers were supposed to be all white, but I opened a box to find white, pink, and blue hydrangeas. This...The Bouqs Co.'s reply:
Thank you so much for your feedback, it is greatly appreciated! We would like to sincerely apologize for your experience with The Bouqs Co. and we will be taking each of your notes into consideration to prevent any similar issues from occurring in the future. We have a tight system we follow for each of our wedding orders to ensure your package arrives in quality condition. When any orders arrive in sub-standard condition, we do our best to assess the situation and accommodate accordingly.
We would like to thank you for your feedback on the stem color mishap. Because our stems are grown at farms all across the US and South America, stem colors tend to vary... -
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![Anna]()
Anna Sent on 06/03/2022Dont second guess it
I was beyond nervous and skeptical to get all of my wedding florals from an online company without even seeing them before..but let me tell you…they were BEAUTIFUL. It was so simple and easy and extremely affordable. I ordered my bouquet, 5 bridesmaids, 13 boutonnières, 3 corsages, and an arbor piece. Everything came assembled except for our arbor which I had so much fun putting together. I just looked up a couple of YouTube videos on how to make them and it was super simple. I HIGHLY recommend The Bouqs for wedding florals! -
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![Megan]()
Megan Sent on 05/11/2022Brown, wilted wedding flowers
While the flowers I ordered did arrive on-time, they were already turning brown when they arrived. Instead of a refund, Bouqs responded by sending me another box of brown flowers as replacements. Would NOT recommend--my local Shoppers grocery store has better bouquets. -
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![Courtney]()
Courtney Sent on 04/18/2022Easy process!
Ordering from them was super fast and easy! My flowers arrived the exact day I wanted them and they were beautiful. Highly recommend -
Emmie Sent on 03/08/2022
Wilted and overpriced - order at your own risk
Not sure what I was expecting with online internationally shipped flowers but I’m surprised at how many good reviews there are. Maybe I was an odd case but I was so disappointed in these bouquets. The website suggested having delivery a day or two before the wedding date as the flowers would arrive in bud form and would need time to bloom. The flowers arrived fully bloomed two days prior and already very wilted beyond help from water. Some of the greenery also was unable to be rejuvenated. Spend your money on a local florist that will provide fresh flowers if you care about them looking good in wedding day photos. I was trying to save some money and... -
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![Heather]()
Heather Sent on 01/18/2022I'm happy, but you get what you pay for.
Basically, you get what you pay for. I was happy enough with my purchase from Bouqs -- my bridal bouquet was lovely, and everything I ordered arrived. However, it was difficult to reach their customer service at first -- it took several attempts through their website, but once I got connected with a rep, she was very helpful and responsive. Also, some of our corsages and boutonnieres showed up a little worse for wear. They also didn't have a lot of pictures of all of their items on their website, but I think they are working on improving that. I am glad I used them since we didn't have a great need for flowers, but if you have a very specific vision or care a lot about flowers, the low cost may not be worth it for you.The Bouqs Co.'s reply:
Hi Heather,
Thank you so much for your feedback, it is greatly appreciated! We would like to apologize for the delayed customer service response. Our wedding’s department runs separately from our retail bouquets with a dedicated wedding support team. Unfortunately, the representative you originally reached out to was part of the retail site and did not transfer you correctly to the wedding’s team. This issue has been brought to our attention and we are working on the most efficient ways to streamline inquiries. Wedding clients have direct access to wedding support by reaching out to weddingshelp@thebouqs.com.
We would also like to apologize for the quality of the stems you received, this is never the experience we... -
Chamo Sent on 12/19/2021
Amazing and so much cheaper than a florist!
I ordered my bridal bouquet from Bouqs and it arrived on time and was beautiful for the day of. Exactly as described. The corsages were no good, save your money. -
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Katie Sent on 12/12/2021
Best wedding flowers!!
Completely recommend The Bouqs. Co for your wedding day flowers! They were excellent with communicating what I needed for my wedding, the flowers showed up on time, and they were beautiful! If you want one less thing to worry about on your wedding day, order from The Bouqs. Co! -
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Cindy Sent on 12/03/2021
Gorgeous Flowers for Destination Wedding
My daughter had a destination wedding in November and we wanted her flowers to reflect the fall colors. We found Bouqs online and picked one of their wedding packages. I was nervous about ordering flowers online and having them shipped to the venue. However, Bouqs made it simple and the flowers were GORGEOUS! They shipped when they stated they would, arrived on the date I requested and the bouquets were stunning. I would highly recommend this company for your wedding. -
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![Ariel]()
Ariel Sent on 11/22/2021Perfect for our budget and wedding!
We did not have flower centerpieces, so for our floral needs Bouqs was THE PERFECT company to work with!!! The flowers were gorgeous, the staff I communicated with and placed my order through was attentive, and overall nothing could have gone better with delivery and execution! I would use them over and over again! -
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Amelia Sent on 11/06/2021
Beautiful stems, but missed a few!
Florals were not one of the three priority vendors for our wedding budget, so when we found Bouqs and their DIY option, we were overjoyed! The wedding specialists took my Pinterest inspo board and helped me price out stems for 1 bridal bouquet, 4 bridesmaid bouquets, 4 boutonnières, 1 toss bouquet, and a later addition of 64 ft worth of garland stems. Because stems are sold by the bundle, they also made sure we got the maximum number of stems within our budget.
Unfortunately there were a few issues with supply chain logistics where a box was delivered 1 day late. I don't fault the vendor for the transportation issues (I work in supply chain myself and know... -
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