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The Brickhall in the Hollow Reviews

The Brickhall in the Hollow

The Brickhall in the Hollow

Clarence, NY
4.5 out of 5 rating, 11 Reviews
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Reviews

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4.5 out of 5 rating
4.5 out of 5 rating
11 Reviews
90% recommend it
  • Quality of service
    4.6 out of 5 rating
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    4.5 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.6 out of 5 rating
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    4.5 out of 5 rating
  • L
    Laura R. Sent on 06/24/2024
    5 out of 5 rating
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    Baby Shower Success!

    I cannot say enough good things about my experience in holding my baby shower at the Brickhall. Christina Weber was our assigned event specialists who was there from day one to provide us information about the venue and dates available to hold the event. She was very accommodating given the high demand of booking a baby shower during peak wedding and bridal shower season. I communicated mainly through through email with Christina, per my preference, and she always quick to respond with options and information to help prep for the event. As the event space was not being used the day prior to my event, I was able to drop off my items to help prep the room rather than rushing around the morning of the event. There were a few issues I found with the linens and chair to table ratio which Christina and event staff quickly resolved! On the day of the event, the staff were well-organized and helped make the day run smoothly. The food and beverages for the event were just the icing on the cake! I would highly recommend this event space!!
  • C
    Colleen R. Sent on 07/11/2023
    5 out of 5 rating
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    Beautiful venue

    We recently had our wedding at the Brickhall, and I highly recommend! The venue is gorgeous and clean, the food was delicious, and the staff were so kind and attentive.
  • E
    Emily A. Sent on 06/12/2023
    5 out of 5 rating
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    Absolutely amazing!

    Our experience with the Brickhall and Salvatore's Hospitality was the absolute best. The venue is beautiful and it was perfect for our cozy winter wedding. The staff from Salvatore's went above and beyond to accommodate us and they made everything go as smoothly as possible. I recommend The Brickhall to everyone I can and will continue to do so!
  • E
    Emilie I. Sent on 02/17/2024
    5 out of 5 rating
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    The vendor was professional and kind.

    The Brickhall was the venue of my dreams. I have wanted to get married here ever since I was a child. I lived my dream that day .
  • B
    Barbara Sent on 08/17/2018
    5 out of 5 rating
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    Recently we attended an event at The Brickhall in the Hollow hosted by their event coordinator, "The Refined Host", Miss Daulton VanKuren. The atmosphere and decor was stunning! Very upscale and professionally done. The appetizers were served by their roaming wait staff. The food complimented the occasion and was outstanding. The renovation on this quaint and historic building is a definite must see. The chandeliers, tall windows with stained glass and hardwood floors is majestic. The design by Daulton perfectly compliments the BrickHall. It was truly a labor of love!!
  • User7332680 Sent on 07/01/2024
    5 out of 5 rating
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    Can’t go wrong having your event here!

    I’ve booked The Brickhall for my child’s winter birthday party for two years in a row now, and I’m already considering booking again for his 3rd birthday! The venue itself is stunning and provides a perfect, intimate space for events. In addition, the staff is wonderful. From the initial booking/planning discussions, through to clean up on the day-of, it’s always a stress-free breeze working with this group. I can’t say enough good things about this venue and the people that run it. HIGHLY RECOMMEND!
  • M
    Madeline C. Sent on 07/10/2023
    4.6 out of 5 rating
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    Beautiful place for a reception.

    We had a beautiful reception at the Brickhall! The waiting staff was very helpful as the night progressed.
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    Montana R. Sent on 07/03/2023
    4.6 out of 5 rating
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    The best experience!

    I had a great experience at the BrickHall.
    It was so nice having most things taken care of, so we could just focus on being married and celebrate! We loved being able to include the staff in our big day.
    Communication was great, and everything was smooth.
    The flexibility with the menu was a little hard since the price was a bit higher than expected with catering.
    Other than that, no complaints!
  • Cierra
    Cierra H. Sent on 09/08/2019
    4.6 out of 5 rating
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    Beautiful venue!

    This venue is so beautiful and elegant! We loved how it turned out and the freedom to use the space how we wanted!
  • Jamie
    Jamie S. Sent on 06/06/2023
    3.8 out of 5 rating
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    Good Experience

    This building is FREAKING BEAUTIFUL. I love everything about it. Catering staff was poor, but as far as setting goes….highly recommend the Brick Hall for 100 or less guests.
  • M
    Mary Sent on 12/01/2023
    2 out of 5 rating
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    So Disappointing

    Emails attached in photos tell the whole story, but this was a massive service and food quality failure. There’s also a photo of the tilapia they passed off for cod.

    Salvatore's contact appears to be primarily concerned with controlling the method of communication, never took responsibility or apologized, never found or returned our property, only followed up when reminded repeatedly, but did write a check. Overall a very disappointing and concerning experience. Beware!