The Bridal Collection Reviews
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4.0 out of 5 rating
4.0 Good
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31 Reviews
80% recommend it
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Quality of service 4 out of 5 rating
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Average response time 3.9 out of 5 rating
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Professionalism 3.9 out of 5 rating
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Value 4.1 out of 5 rating
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Flexibility 3.9 out of 5 rating
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Jenna Sent on 07/31/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The owner and his wife were so lovely to me. They helped me find the perfect dress and veil, and even cried along with my mom when I found my dress!The owner and his wife were so lovely to me. They helped me find the perfect dress and veil, and even cried along with my mom when I found my dress! -
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Amber Sent on 10/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to so many dress shops and I finally found the one here. They made me feel so special and comfortable. Such wonderful people work here and I shed happy tears once I found my dress!I went to so many dress shops and I finally found the one here. They made me feel so special and comfortable. Such wonderful people work here and I shed happy tears once I found my dress! -
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User1842640 Sent on 10/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I just recently went to the Bridal Collection and had a WONDERFUL EXPERIENCE!!!!!!!! The staff was extremely helpful and friendly. Through my personal experience, I would definitely recommend any bride-to-be's to shop here. They have a huge selection and really listened to what my preferences were. The first dress I tried on, I ended up buying. I will be recommending this shop to anyone who is currently looking for a dress! Thanks Bridal Collection!I just recently went to the Bridal Collection and had a WONDERFUL EXPERIENCE!!!!!!!! The staff was extremely helpful and friendly. Through my personal experience, I would definitely recommend any bride-to-be's to shop here. They have a huge selection and really listened to what my preferences were. The first dress I tried on, I ended up buying. I will be recommending this shop to anyone who is currently looking for a dress! Thanks Bridal Collection! -
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User1411121 Sent on 10/30/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love th store. I am very pleased with my dress. It was the first store I walked in and first dress.
I love th store. I am very pleased with my dress. It was the first store I walked in and first dress.
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Gabrielles Sent on 10/21/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Finding my dress was so easy with the help of Briana. She was so patient and let me try on my dress many times before I picked the right one. My dress came a month early and I couldn't be more excited! This was the first time I shopped at for a dress and I would definitely recommend the Bridal Collection to anyone. The attention and detail they gave me on my appointment made me really enjoy the experience of dress shopping. Thank you!!!
Finding my dress was so easy with the help of Briana. She was so patient and let me try on my dress many times before I picked the right one. My dress came a month early and I couldn't be more excited! This was the first time I shopped at for a dress and I would definitely recommend the Bridal Collection to anyone. The attention and detail they gave me on my appointment made me really enjoy the experience of dress shopping. Thank you!!!
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User1378195 Sent on 10/14/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unique models from designers. Veronica Guzman help me to find my wedding dress. She was very kind, with her advices and recommendations.
Unique models from designers. Veronica Guzman help me to find my wedding dress. She was very kind, with her advices and recommendations.
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Quality of service
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Anelle Sent on 10/07/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Make sure to be your own advocate and ask for what you want. They may be able to do it. Dress arrived several weeks prior to estimated delivery date
Make sure to be your own advocate and ask for what you want. They may be able to do it. Dress arrived several weeks prior to estimated delivery date
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Quality of service
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User1349822 Sent on 09/26/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I decided to come to To Bridal Collection on a whim. They were so kind to take me as a last minute appt. Michael listened to what styles and liked, and suggested things within my price range and styles that were right up my alley. Allison was so sweet and helpful, she made me feel very comfortable and beautiful for this special day! I love To Bridal Collection, the staff was attentive and nice to me and to my family. I didn't expect to walk away with my dress, but I can't imagine wearing everything else on my wedding day!
I decided to come to To Bridal Collection on a whim. They were so kind to take me as a last minute appt. Michael listened to what styles and liked, and suggested things within my price range and styles that were right up my alley. Allison was so sweet and helpful, she made me feel very comfortable and beautiful for this special day! I love To Bridal Collection, the staff was attentive and nice to me and to my family. I didn't expect to walk away with my dress, but I can't imagine wearing everything else on my wedding day!
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Quality of service
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Bullbilly Sent on 09/06/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a great experience, my dress came in a month after I entered it which gave me plenty of time to get it altered. Thank you
Such a great experience, my dress came in a month after I entered it which gave me plenty of time to get it altered. Thank you
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Quality of service
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Jill Sent on 08/27/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great selection, quality dresses, especially mine!!
Great selection, quality dresses, especially mine!!
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Quality of service
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User1275461 Sent on 08/06/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful dress & arrived on time as promised. Perfect size - exactly as needed.
Beautiful dress & arrived on time as promised. Perfect size - exactly as needed.
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User1285015 Sent on 08/13/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very happy with the dress. Dress came on time - looking forward to a wonderful evening in this "beautiful" dress! :)
Very happy with the dress. Dress came on time - looking forward to a wonderful evening in this "beautiful" dress! :)
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Quality of service
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User1295188 Sent on 08/20/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very friendly and helpful and the gowns selections are amazing!
Very friendly and helpful and the gowns selections are amazing!
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Quality of service
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Jenkinsepx Sent on 07/30/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had a very pleasant visit. I found my dress! thank you , very helpful & kind
Had a very pleasant visit. I found my dress! thank you , very helpful & kind
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Quality of service
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Leececilia53 Sent on 06/28/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our experience at The Bridal Collection was flawless. The owner was so kind and worked with us, so I was able to purchase my dress and my bridesmaids at the same time. They also arrived flawlessly and all on the same day. I couldn’t be more happy with our experience and the customer service.
Our experience at The Bridal Collection was flawless. The owner was so kind and worked with us, so I was able to purchase my dress and my bridesmaids at the same time. They also arrived flawlessly and all on the same day. I couldn’t be more happy with our experience and the customer service.
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Quality of service
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Sherrythomas19 Sent on 05/09/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to 3 different stores for my wedding dress, by far this was the best store. The workers are extremely professional. The store is nice and clean. I was so happy here, I willl definitely recommend this store to my friends!
I went to 3 different stores for my wedding dress, by far this was the best store. The workers are extremely professional. The store is nice and clean. I was so happy here, I willl definitely recommend this store to my friends!
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Quality of service
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Shelbyh Sent on 05/17/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to 3 different stores for my wedding dress, by far this was the best store. The workers are extremely professional. The store is nice and clean. I was so happy here, I will definitely recommend this store to my friends
I went to 3 different stores for my wedding dress, by far this was the best store. The workers are extremely professional. The store is nice and clean. I was so happy here, I will definitely recommend this store to my friends
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Quality of service
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Ella Sent on 02/14/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was very well taken care of at The Bridal Collection and my dress came 3 months faster than I expected.I was very well taken care of at The Bridal Collection and my dress came 3 months faster than I expected. -
Quality of service
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Alicia Sent on 07/25/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I picked the Bridal Collection because they had the line of dresses I wanted to try on. My first appointment was early December 2011. The fitting went great, I had my mother there and two of my best friends. I tried on 5 dresses in the styles I liked, but nothing was fitting the way I wanted. The manager of the store saw that and picked out 3 dresses additional for me to try. The first one was it. It was so beautiful and exactly what I was looking for. The manager was then able to help pick out a vail that complimented the dress perfectly. So I order everything that day. The manager said the dress would take anywhere from 4-6 months to come in. This did concern me a bit because my wedding is at the beginning of July 2012, so 6 month would be cutting it extremely close, but I order because I loved the dress so much. The Friday before Christmas (12/23/11) I received a call from the store stating my order had arrived. I was able to come in the next week and pick it up. So the dress actually only took about 3 weeks to come in. It is so beautiful and 7 months later at the wedding it was still just as beautiful. The day went great and and I looked amazing. =)I picked the Bridal Collection because they had the line of dresses I wanted to try on. My first appointment was early December 2011. The fitting went great, I had my mother there and two of my best friends. I tried on 5 dresses in the styles I liked, but nothing was fitting the way I wanted. The manager of the store saw that and picked out 3 dresses additional for me to try. The first one was it. It was so beautiful and exactly what I was looking for. The manager was then able to help pick out a vail that complimented the dress perfectly. So I order everything that day. The manager said the dress would take anywhere from 4-6 months to come in. This did concern me a bit because my wedding is at the beginning of July 2012, so 6 month would be cutting it extremely close, but I order because I loved the dress so much. The Friday before Christmas (12/23/11) I received a call from the store stating my order had arrived. I was able to come in the next week and pick it up. So the dress actually only took about 3 weeks to come in. It is so beautiful and 7 months later at the wedding it was still just as beautiful. The day went great and and I looked amazing. =) -
Quality of service
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Hannahbenji28 Sent on 06/24/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Allie is fantastic. They are so accommodating and have an incredible selection. The store is not over crowded which makes for a very special experience.
Allie is fantastic. They are so accommodating and have an incredible selection. The store is not over crowded which makes for a very special experience.
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Quality of service
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June Sent on 02/14/20134.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
I went to 3 different stores for my wedding dress. By far this was teh best store. The workers are extremely professional. The store is nice and clean. I was so happy here I will definitely recommend this store to my friends.I went to 3 different stores for my wedding dress. By far this was teh best store. The workers are extremely professional. The store is nice and clean. I was so happy here I will definitely recommend this store to my friends. -
Quality of service
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Katie T. Sent on 11/19/20204 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Amazing Customer Service
The Bridal Collection was the first location I went to to find my wedding dress for my wedding on October 10, 2020. I went dress shopping in November 2019 and fell in love with the second dress I tried on. The stylist listened to exactly what I had in mind in terms of style and provided amazing feedback on all the dresses I tried on. The process was quick and way easier than I thought it would be. The staff was amazing and made choosing and purchasing a dress that I loved so easy.
Having bought my dress right before COVID there were delays in the shipping, while the business was closed due to COVID I received no updates as to when my dress would be ready for pick up. Eventually, when the shop opened up the Owner was able to communicate to me when my dress would be ready for pick up and I received it from the location right on schedule to take it to be altered. I realized that they had given me the wrong veil when I picked up my dress and the management was very responsive and was able to resolve the issue and get my original veil ordered very quickly.
Despite all the complications outside of both my and the Bridal Collection's control I would definitely recommend selecting this location to look for your dream dress.The Bridal Collection was the first location I went to to find my wedding dress for my wedding on October 10, 2020. I went dress shopping in November 2019 and fell in love with the second dress I tried on. The stylist listened to exactly what I had in mind in terms of style and provided amazing feedback on all the dresses I tried on. The process was quick and way easier than I thought it would be. The staff was amazing and made choosing and purchasing a dress that I loved so easy.
Having bought my dress right before COVID there were delays in the shipping, while the business was closed due to COVID I received no updates as to when my dress would be ready for pick up. Eventually, when the shop opened up the Owner was able to communicate to me when my dress would be ready for pick up and I received it from the location right on schedule to take it to be altered. I realized that they had given me the wrong veil when I picked up my dress and the management was very responsive and was able to resolve the issue and get my original veil ordered very quickly.
Despite all the complications outside of both my and the Bridal Collection's control I would definitely recommend selecting this location to look for your dream dress. -
Quality of service
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Brianna Sent on 06/04/20103.8 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
The dresses were reasonably priced, and they worked with me to get me a good deal. However, they made up for it in the seamstress costs and didn't take my measurements quite right, then asked me if it is possible that I gained weight!The dresses were reasonably priced, and they worked with me to get me a good deal. However, they made up for it in the seamstress costs and didn't take my measurements quite right, then asked me if it is possible that I gained weight! -
Quality of service
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Sarah Sent on 12/15/20123.4 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 3.0 out of 5 rating
So glad I found this place. Very friendly staff, with a wide variety of reasonably priced dresses. Not your typical bridal store where they bring you dresses beyond your budget or treat you differently if you aren't willing to spend over $800 for a gown. I highly recommend taking a look.So glad I found this place. Very friendly staff, with a wide variety of reasonably priced dresses. Not your typical bridal store where they bring you dresses beyond your budget or treat you differently if you aren't willing to spend over $800 for a gown. I highly recommend taking a look. -
Quality of service
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Marc W. Sent on 08/12/20193 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
I have a transferrable store credit for you
I have a store credit at "The Bridal Collection" in Thousand Oaks, CA. The credit is for $2,503.22 and it never expires and is transferable.
I want to transfer my $2,503.22 store credit to you for $1,950.00. You save $553.22 on anything in their store.
The attached photo is not the dress you must take, it's just a sample. Pick out what you want when you visit the store.
This is a great deal for anyone who is getting married at some point in the future. I'm the loser in this deal.
If interested, contact me ASAP. I am more than willing to meet you at the store so that you can verify the deal is for real. 805-728-5553I have a store credit at "The Bridal Collection" in Thousand Oaks, CA. The credit is for $2,503.22 and it never expires and is transferable.
I want to transfer my $2,503.22 store credit to you for $1,950.00. You save $553.22 on anything in their store.
The attached photo is not the dress you must take, it's just a sample. Pick out what you want when you visit the store.
This is a great deal for anyone who is getting married at some point in the future. I'm the loser in this deal.
If interested, contact me ASAP. I am more than willing to meet you at the store so that you can verify the deal is for real. 805-728-5553 -
Quality of service