Skip to main content
Weddings

The Bridal Event Reviews

The Bridal Event View more information

Reviews

4.2 out of 5 rating
4.2 out of 5 rating
89 Reviews
84% recommend it
  • Quality of service
    4.2 out of 5 rating
  • Average response time
    4.2 out of 5 rating
  • Professionalism
    4.2 out of 5 rating
  • Value
    4.1 out of 5 rating
  • Flexibility
    4.2 out of 5 rating

Awards

89
  • Emily
    Emily Sent on 10/22/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Loved my dress!

    They made finding my perfect dress easy and fun! The alteration process was easy, and they were happy to make any and all adjustments I wanted/needed with no issues! I also got my belt and veil through them. I had an amazing experience there and would recommend them to anyone! I plan to preserve my dress through them as well, since they did such an amazing job!
  • Zach & Olivia
    Olivia Sent on 06/25/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Bridal Event was the first place I tried to find a dress at because I had friends who had great experiences with them. We worked with Kayla and she was the sweetest girl. I didn’t know what I was looking for so we pulled all kinds of dresses. She wasn’t pushy and she didn’t try telling me what kind of dress I should be looking for. I looked around a few different places and didn’t find anything so I went back and the second time I found my dress. I came back a few times before I purchased it and she was there every time to help me! The day I picked up my dress everyone so excited and helpful! I had the best experience with them!
  • M
    Megan Sent on 08/27/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Lisa was a dream to work with! She helped me find many dresses I loved and within my budget and made me feel beautiful and special throughout the entire process. I'm thrilled to say I 'said yes' and cannot wait for my big day! I'll be returning to shop for groomsmen attire soon!
  • illustration stars

    Are you interested?

    Send a message
  • N
    Nicole Sent on 07/02/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Very friendly staff and large selection of dresses.
  • User2868848 Sent on 11/17/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I got nothing but compliments on my dress and continue to do so. The staff at The Bridal Event are so nice and helpful and will spend as much time as you need hunting for "the one".
  • E
    Erin Sent on 07/23/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I bought my dress here and now will be getting alterations there. I can not wait to see how it looks once it is done with alterations. :) The staff know what they are doing and answer any questions you may have.
  • User2416427 Sent on 11/08/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The staff at The Bridal Event was so helpful. I was lucky enough to have the same person assist me through the entire 9-month process! The cost of alterations was also extremely reasonable, which helped eliminate the stress of having to find elsewhere for cheaper. Highly recommend!
  • User1720385 Sent on 07/18/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I got both my bridal gown and bridesmaid dresses here. And the service both times was fantastic!!! Everyone is so friendly and very helpful with finding what fit me as a bridal gown and what looked best for all my girls.
  • A
    Alyssa Sent on 01/24/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    They helped me find my dream dress! I told them what I was looking for a day they pulled it. The wedding dress was even at a great price. I would recommend this to any bride in the area.
  • S
    Sarah Sent on 08/18/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I LOVE this place. Such a bretter expereince than David's Bridal. Love that you get a large room to yourself.
  • H
    Jessie Sent on 04/02/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I'm not a 'girly girl' by any stretch of the imagination, so I was a little worried about dress shopping. My best friend took me to the Bridal Event because it is where her sister bought her dress, and they had a great experience. The Bridal Event, by far, had the best customer service and quality that I found anywhere. Having been with my sister to chain bridal stores and a few other places for her wedding, I really wasn't expecting much; but the Bridal Event blew me away. Every time I turned around they were going out of their way to help me (and I didn't even ask them too). Just as one example, I was living in the UK at the time of my wedding, so my plan was to do one fitting a couple of months before the wedding and then hope for the best; but they offered to do the alterations overnight so I could try the dress on again before going back to the UK after Christmas, I just couldn't believe it. It is absolutely worth the trip (no matter how far) to check out the Bridal Event. Their selection and prices are fantastic as well, definitely the whole package when it comes to Bridal gowns.
  • Sara & Carl
    Sara C. Sent on 11/18/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Everyone that helped me here was superb. The dress I ended up getting was actually picked out by a staff member that told me, "I think this is exactly what you are describing." She was so right and after trying on a bazillion more dresses...I went back to Bridal Event to get the dress she picked out.

    They were extremely flexible with all sizing, questions and anything else I needed. This was important because I live about 100 miles away and had to make a 1.5 hour trip every time.

    Great place with excellent input.
  • N
    Nikki Sent on 10/23/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I had such a rough day after wedding dress shopping all day and was ready to give up. Once I walked into The Bridal Event and met my consultant, my mood instantly changed. She understood how frustrated I was and helped me find the perfect dress! Alterations also went smoothly. I would recommend this store to any future bride.
  • User974692 Sent on 10/15/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I would highly recommend getting your dress from the Bridal Event. The staff were very professional and friendly and whenever I would call with questions, I got friendly responses and advice. The alterations staff did an amazing job on my dress alterations and the costs of the all the wedding dresses are very reasonable!
  • J
    Jocelyn Sent on 08/12/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Everything went great! Selection of my gown, the fittings, alterations. Very pleased!
  • User851202 Sent on 07/03/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I shopped at so many salons and the service here was by far the best. I found my dress by trying on a sample at another store, but I still went to the Bridal Event to order. My consultant, Bailey, was so helpful and knew me by name pretty quickly. Everyone was so friendly and even though a lot of services are walk-in, I never had to wait long. Their prices were the lowest I found, and the alteration costs were reasonable as well. I have no complaints and I would definitely recommend them.
  • V
    Victoria Sent on 06/05/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Great people to work with, beautiful gowns! Timeliness for alterations was awesome - my maid of honor was from Germany and flew in friday the week before my wedding, and the ladies at Bridal Event got her dress altered in time for the wedding. There was also a problem with the hem length the friday before, and they fixed it right away, while we waited!
  • cbeyer0810
    Christine Sent on 01/20/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I have always loved the service and selection offered at The Bridal Event, so when I got engaged I knew exactly where I would be shopping. Once again, they gave me exceptional service and helped me find the dress I wanted to be married in.
  • B
    Brittany Sent on 07/12/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Great shop, went in a ton of times to find the right dress, and they were very patient. Great alterations as well! It was well worth the hour drive for me.
  • K
    Katie Sent on 07/23/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Great Shop! Loved the consultant I worked with when looking for my dress! I Went in for my first fitting and the dress was still too big. The woman who was doing the alterations that day took my dress and had it completed that afternoon for a second fitting! Very accomodating since I didn't live in town.
  • R
    Rusti Sent on 06/07/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Bridal Event did a great job. I found a reasonably priced dress. They did a great job with the alterations and had everything done when they said they would. I inquired about the dress coming in a garment bag (I didn't want my future husband to see it), they said it did. What I didn't realize, was that it was just an extra long garbage bag. Had I realized that in advance, I would have made other (better) arrangements for a garment bag.
  • J
    Jennifer Sent on 05/17/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I had a great experience at the Bridal Event. They were easy to work with and very accommodating! I found a beautiful wedding dress for a great affordable price!
  • J
    Jenni Sent on 10/26/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I would highly recommend The Bridal Event to anyone looking for a wedding dress. They are so welcoming and helpful. The thing I loved most was that I was able to go around the showroom and choose the dresses that I wanted to try on. I had tried David's Bridal first and hated how they pushed dresses onto you that you had no interest in. The attendants are so patient - I had a hard time deciding between two dresses and my attendant had no issue with lacing me up in the dresses several times.
  • A
    Cassy Sent on 07/20/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I would HIGHLY recommend the bridal/formal event for your wedding. This was one of the first stores I went to to try on dresses. When we got there they were ready for us and let me take in and try on as many dresses as what I wanted. My consultant was eager to pull whatever I wanted and their layout by design helped so much! Once I narrowed down to a top five, she had no problem with us taking pictures of the dresses and even wrote down the style numbers and designers for us. They were the only store we went to that did that AND offered to match anyones prices, even online! I was more than pleased with my seamstress and she did everything in her power to make my dress as gorgeous as possible. Even with picking up my dress a few days before the wedding she ensured that if I needed anything done she would see to it that it was perfect. I would go back in a heartbeat!

    As for the formal event, the guys tuxes looked amazing. Most places a tux is a tux, but they gave us a great deal for what we got, my husband got his for free and you can not beat Victoria's customer service. I believe that she is the manager or lead for that area, but she is the best. It seemed like every time I went in, she was working. She never hesitated to pull looks and dress a manican for me. Even after changing my mind on what I wanted several times, she never seemed annoyed by it and when asked, always offered great suggestions. Another plus was that we didnt have to get the tuxes back until Monday. GREAT GREAT store and we will recommend it to everyone from the area!
  • H
    Heather Sent on 03/10/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My bridesmaids got there dresses here and we were extremely happy with the results...each bridemaid choice a different dress and everything came back PERFECT! Great to work with and they were flexible with payment options!
illustration stars

Are you interested?

Send a message